Experts Reviews · Company report
Innovative Design•Build logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Innovative Design•Build

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 60 bathroom remodeling contractors · 5.0★ from 141 Google reviews

Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Innovative Design•Build is better than 100% of bathroom remodeling contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Innovative Design•Build is better than 97% of bathroom remodeling contractors.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Innovative Design•Build is better than 99% of bathroom remodeling contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Innovative Design•Build is better than 100% of bathroom remodeling contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Innovative Design•Build is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Innovative Design•Build is better than —% of bathroom remodeling contractors.–
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Reviews for your job

Customers hired Innovative Design•Build for 8 kinds of job.

Innovative Design•Build for install flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Install flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Install flooring”

Will3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

12 Years, Two Major Renovations, and the Same Exceptional Commitment to Quality! There is a reason we chose Innovative Design • Build for a second time, more than 12 years after they completed our kitchen, laundry room, and master bathroom renovations. Their quality, professionalism, and commitment to doing things…

Customer photo from Will's review
Reasonable priceConstruction managementTile work installationInstall flooring
OliviaLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

What started out as a simple kitchen remodel quickly turned into an entire first-floor gut and remodel so we could get the kitchen and living space layouts exactly as we wanted them. Innovative did a wonderful job of guiding us along the entire journey. In the end, their team turned a blocked-off and inefficient…

Reasonable priceKitchen countertop installationConstruction managementTile work installation
Matt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have had a relationship with Innovative Design + Build for over 8 years now. We originally hired them to do a full-house remodel on our mid-century modern ranch house in Marietta, GA, starting with preliminary meetings and trips to pick out materials and finishes back in January 2018. Clark and his extremely…

Great priceKitchen countertop installationConstruction managementTile work installation
Jon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We hired Innovative to do multiple jobs at our house simultaneously, including replacing our garage doors and building a theater room in our basement. We were a little hesitant to use one contractor for such a wide range of work, but Innovative did an excellent job in all areas. The initial scoping with Clark and…

Reasonable priceConstruction managementInstall flooringRoom planning
Tiffany14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

You know how you talk to someone after a renovation and they are frustrated with their contractor? This is not the case at all with Innovative Design! Our experience was amazing and completely different. Clark’s entire team is professional, everything is well organized, Trevor kept us up-to-date all along the way,…

Construction managementInstall flooringHome renovations
Kathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently worked with Innovative to renovate the bathrooms in our 1910 historic home. My husband and I came to the process a little salty from previous interactions with other contractors, but the Innovative team absolutely renewed our faith in the field. From our very first call with Meghan, to our interview with…

Construction managementTile work installationInstall flooring
Joanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

*Update* Innovative came back for phase II to remodel my basement in to an English pub and if I could give another 5+ stars I would. I don't believe there is any other team that would have the level of ownership and dedication to a project that Innovative Construction demonstrates over and over again. And what a…

RemodelingDrywall installationFan installation+ Responsiveness+ Punctuality+ Quality
Spencer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had Innovative renovate our 1960s kitchen into a 21st century wonder, and we cannot praise them enough! From the beginning of the design phase with Meghan and Molly, it has been exceptional. The entire process went above and beyond our expectations. Their ideas for opening up and modernizing the kitchen and…

Bathroom remodelingRemodelingDrywall installation+ Responsiveness+ Punctuality+ Quality
Jocelyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

When we did a large renovation in 2018, Innovative came highly recommended to us by several neighbors who had used them.The communication, professionalism, and workmanship have all been exceptional. They like to have someone on site every day so you are constantly seeing progress with your job. We have used them…

Furniture assemblyGeneral constructionGeneral repairs+ Responsiveness+ Punctuality+ Quality
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is our second renovation project with Innovative, and our experience has continued to be top notch. From start to finish, we understood the entire process, the timeline, and the budget, and the folks at Innovative made sure every expectation was met. The design team was thorough, receptive, and worked…

General constructionFlooringGeneral repairs
Marilyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Innovative Construction recently completed a renovation of our lower level to include a kitchen, living area and bedroom Once you work with Innovative Construction, you will truly remain with this team for the remainder of your construction, renovation and handyman needs. Innovative Construction is a top-quality…

General constructionFlooringGeneral repairs+ Responsiveness+ Punctuality+ Quality
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Last year, we used Innovative Construction for a home remodel project and had such a good experience with them that we used them again this year for a major remodel. From the moment you contact their office to the final walk-through, it is integrity and professionalism at its highest. They have an excellent process…

General constructionFlooringGeneral repairs+ Responsiveness+ Punctuality+ Quality
DonnaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We used Innovative Construction 2 years ago for a bedroom, bathroom, and part kitchen remodel and they did an excellent job! We were so happy with them that we didn't hesitate to call them when we needed to replace our back deck. They did exceptional work on both jobs and we couldn't be happier! Diego and Raul…

General constructionRemodelingDrywall installation+ Responsiveness+ Punctuality+ Quality
fred4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We hired Innovative Construction to add a master bedroom on the main floor of our 38 year old home.......we could not have been more pleased with the timeliness, professionalism and quality of workmanship of this major renovation......Clark and his team have the highest of integrity and completed our renovation…

General constructionFlooringRemodeling+ Responsiveness+ Punctuality+ Quality
Sasi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have known Clark Harris at Innovative Construction going on 15 years now. Our relationship was one of contractor-subcontractor as I used to own a company that provided granite countertops for his company. I have since moved on from that business but have kept in touch with Clark over the years. I was lucky…

General constructionFlooringRemodeling+ Responsiveness+ Punctuality+ Quality
Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My family have "exclusively" worked with Clark Harris and Innovative Construction starting in 2003. Since then, our family has grown and so has our home's footprint and value because of the numerous remodeling and repair work conducted over the years. We have referred over $3M in construction projects to family…

General constructionFlooringGeneral repairs+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 86%Overpriced 0%Not sure 0%

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