Experts Reviews · Company report
Innovative Design•Build logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Innovative Design•Build

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 60 bathroom remodeling contractors · 5.0★ from 141 Google reviews

Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Innovative Design•Build is better than 100% of bathroom remodeling contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Innovative Design•Build is better than 97% of bathroom remodeling contractors.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Innovative Design•Build is better than 99% of bathroom remodeling contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Innovative Design•Build is better than 100% of bathroom remodeling contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Innovative Design•Build is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Innovative Design•Build is better than —% of bathroom remodeling contractors.–
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Reviews for your job

Customers hired Innovative Design•Build for 8 kinds of job.

Innovative Design•Build for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Remodeling” · showing 20

Will3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

12 Years, Two Major Renovations, and the Same Exceptional Commitment to Quality! There is a reason we chose Innovative Design • Build for a second time, more than 12 years after they completed our kitchen, laundry room, and master bathroom renovations. Their quality, professionalism, and commitment to doing things…

Customer photo from Will's review
Reasonable priceConstruction managementTile work installationInstall flooring
OliviaLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

What started out as a simple kitchen remodel quickly turned into an entire first-floor gut and remodel so we could get the kitchen and living space layouts exactly as we wanted them. Innovative did a wonderful job of guiding us along the entire journey. In the end, their team turned a blocked-off and inefficient…

Reasonable priceKitchen countertop installationConstruction managementTile work installation
Chip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The Innovative Construction team brings a commercial contractor mindset to the residential renovation world. They are professional, understand a construction schedule, communicate changes (both price and schedule impacts) well in advance of a decision needing to be made, and the quality of work they self-perform…

Construction managementRoom planningHome renovations
Tiffany14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

You know how you talk to someone after a renovation and they are frustrated with their contractor? This is not the case at all with Innovative Design! Our experience was amazing and completely different. Clark’s entire team is professional, everything is well organized, Trevor kept us up-to-date all along the way,…

Construction managementInstall flooringHome renovations
Kathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently worked with Innovative to renovate the bathrooms in our 1910 historic home. My husband and I came to the process a little salty from previous interactions with other contractors, but the Innovative team absolutely renewed our faith in the field. From our very first call with Meghan, to our interview with…

Construction managementTile work installationInstall flooring
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

March 1, 2024: This was our second project with Innovative Design-Build. After our first experience we didn’t need to decide who was going to do the project, we went straight to Innovative. This project involved preparing our master bath for “the aging process” as we expect this to be our home for the rest of our…

Customer photo from William's reviewCustomer photo from William's review
Remodeling+ Responsiveness+ Punctuality+ Quality
Joanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

*Update* Innovative came back for phase II to remodel my basement in to an English pub and if I could give another 5+ stars I would. I don't believe there is any other team that would have the level of ownership and dedication to a project that Innovative Construction demonstrates over and over again. And what a…

RemodelingDrywall installationFan installation+ Responsiveness+ Punctuality+ Quality
Spencer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had Innovative renovate our 1960s kitchen into a 21st century wonder, and we cannot praise them enough! From the beginning of the design phase with Meghan and Molly, it has been exceptional. The entire process went above and beyond our expectations. Their ideas for opening up and modernizing the kitchen and…

Bathroom remodelingRemodelingDrywall installation+ Responsiveness+ Punctuality+ Quality
RachelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are just completing our 4th project with Clark, Eric and crew. Each project with them has been top notch. They are well organized, communicate schedules clearly, and stand by their work. This time we did a complete kitchen and master bathroom remodel with multiple walls coming down resulting in our home…

RemodelingDrywall installationTile work installation+ Responsiveness+ Punctuality+ Quality
Ann11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We're just finishing a kitchen remodel with Innovative Construction and I'm so glad we went with them for this project. This was a down-to-the-studs overhaul, and our entire house has been transformed because of it. The whole team Clark put together was amazing, from the designer to the architect to the project…

Remodeling+ Punctuality+ Quality
Edsel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had used Innovative a few years ago to finish our basement and when we were looking for someone to remodel our master bath and add a bedroom we went back with them. They are wonderful and Clark has put together a great team. The design process was smooth and Raul kept the construction on schedule and…

Remodeling+ Responsiveness+ Punctuality+ Quality
Jonathan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our small bathroom in our 100 year-old Candler Park house needed a complete remodel after only one partial job by another firm about 30 years ago. Aside from the bathroom remodel, we had Innovative convert a basement stairwell into a narrow, but very functional laundry room with a stacked W/D unit. Innovative…

Remodeling+ Responsiveness+ Punctuality+ Quality
Jocelyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

When we did a large renovation in 2018, Innovative came highly recommended to us by several neighbors who had used them.The communication, professionalism, and workmanship have all been exceptional. They like to have someone on site every day so you are constantly seeing progress with your job. We have used them…

Furniture assemblyGeneral constructionGeneral repairs+ Responsiveness+ Punctuality+ Quality
Mindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Innovative team remodeled our unfinished basement giving us a full bath, bedroom, livingroom, play space and storage. It has changed the way we live in our home and we love it!  Throughout the whole process the Innovative team impressed us.  Remodeling during a pandemic created some extra challenges, but it was…

Remodeling+ Responsiveness+ Punctuality+ Quality
Hilary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I would recommend Innovative to just about anyone. From beginning to end, the process was well-thought out and smooth. And when unexpected issues arose (as they always do with construction/remodeling), the team was quick to respond and very accommodating to our needs. They are also very high quality with their…

Remodeling+ Responsiveness+ Punctuality+ Quality
ErikaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I used Innovative to remodel my boutique last year. They exceeded my expectations in every way and I can't recommend them enough. It's so hard to find reliable and trustworthy contractors and Clark and his team hit the mark. Raul was my project manager and he is responsive, professional and courteous. I can't wait…

Remodeling+ Responsiveness+ Punctuality+ Quality
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is our second renovation project with Innovative, and our experience has continued to be top notch. From start to finish, we understood the entire process, the timeline, and the budget, and the folks at Innovative made sure every expectation was met. The design team was thorough, receptive, and worked…

General constructionFlooringGeneral repairs
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Innovative Construction did a wonderful job with our large-scale backyard renovation. Their pricing was transparent & fair, the quality is top-notch, and their soup-to-nuts Design/Build process was just what we were looking for. Clark & his team are easy to work with, and are clearly professionals that care about…

Remodeling+ Quality
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Last year, we used Innovative Construction for a home remodel project and had such a good experience with them that we used them again this year for a major remodel. From the moment you contact their office to the final walk-through, it is integrity and professionalism at its highest. They have an excellent process…

General constructionFlooringGeneral repairs+ Responsiveness+ Punctuality+ Quality
DannyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Clark and his team (including Diego and Meghan) were wonderful to work with throughout our project: The team had great communication and produced an amazing product. Our family would vouch for Innovative Construction and look forward to our next venture with them.

Remodeling+ Professionalism

Show more remodeling reviews (5 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 86%Overpriced 0%Not sure 0%

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