Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Innovative Design•Build logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Innovative Design•Build

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 60 bathroom remodeling contractors · 5.0★ from 141 Google reviews

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Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Innovative Design•Build is better than 100% of bathroom remodeling contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Innovative Design•Build is better than 97% of bathroom remodeling contractors.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Innovative Design•Build is better than 99% of bathroom remodeling contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Innovative Design•Build is better than 100% of bathroom remodeling contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Innovative Design•Build is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Innovative Design•Build is better than —% of bathroom remodeling contractors.–
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Reviews for your job

Customers hired Innovative Design•Build for 8 kinds of job.

Innovative Design•Build for tile work replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 21

All 9 Google reviews tagged “Tile work replacement”

Wayne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Innovative just completed a beautiful addition of a master bedroom, master bathroom, large sun porch, and bluestone patio to our home in Atlanta. It was a complicated project that took about 5 months. From design to completion, all phases of the project were expertly done by top notch professionals. The owner, Clark…

Reasonable priceKitchen countertop installationTile work replacementKitchen countertop replacement
Tiffany14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

You know how you talk to someone after a renovation and they are frustrated with their contractor? This is not the case at all with Innovative Design! Our experience was amazing and completely different. Clark’s entire team is professional, everything is well organized, Trevor kept us up-to-date all along the way,…

Construction managementInstall flooringHome renovations
Joanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

*Update* Innovative came back for phase II to remodel my basement in to an English pub and if I could give another 5+ stars I would. I don't believe there is any other team that would have the level of ownership and dedication to a project that Innovative Construction demonstrates over and over again. And what a…

RemodelingDrywall installationFan installation+ Responsiveness+ Punctuality+ Quality
Pat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always confident in a job well done when we have used Innovative Construction 3 times previously. This time we did a complete kitchen remodel. You get what you pay for, and for us they are worth every penny. Clark and his team of craftsmen and designers helped pull it all together seamlessly in 6 weeks! Of course…

Drywall installationTile work installationPlumbing fixture installation+ Responsiveness+ Punctuality+ Quality
RachelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are just completing our 4th project with Clark, Eric and crew. Each project with them has been top notch. They are well organized, communicate schedules clearly, and stand by their work. This time we did a complete kitchen and master bathroom remodel with multiple walls coming down resulting in our home…

RemodelingDrywall installationTile work installation+ Responsiveness+ Punctuality+ Quality
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is our second renovation project with Innovative, and our experience has continued to be top notch. From start to finish, we understood the entire process, the timeline, and the budget, and the folks at Innovative made sure every expectation was met. The design team was thorough, receptive, and worked…

General constructionFlooringGeneral repairs
Marilyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Innovative Construction recently completed a renovation of our lower level to include a kitchen, living area and bedroom Once you work with Innovative Construction, you will truly remain with this team for the remainder of your construction, renovation and handyman needs. Innovative Construction is a top-quality…

General constructionFlooringGeneral repairs+ Responsiveness+ Punctuality+ Quality
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very excellent company. The painter Carlos is top notch. The repair man is great and the workmanship is A one. I would recommend this company and the owner as he is very professional.

Drywall installationTile work installationPaint indoors+ Responsiveness+ Punctuality+ Quality
Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My family have "exclusively" worked with Clark Harris and Innovative Construction starting in 2003. Since then, our family has grown and so has our home's footprint and value because of the numerous remodeling and repair work conducted over the years. We have referred over $3M in construction projects to family…

General constructionFlooringGeneral repairs+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 86%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling25—
Paint indoors21—
Tile work installation18—
Install flooring16—
Construction management12—
Home renovations12—
Drywall installation11—
General construction10—

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