Landscape lighting designer · Desert Hot Springs, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 41 christmas light installationiPosition by Experts Score among all companies we track in this category. · better than 55%
5.0★★★★★22 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this landscape lighting designer five stars based on twenty-two reviews, noting that the owner replied to only five percent of them. Customers frequently cite responsive communication, punctual scheduling, and reasonable pricing for services including landscape lighting design, installation, audio systems, and troubleshooting. Recurring themes highlight professional execution, attention to detail, and effective problem-solving, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 22 reviews (100% five-star).
Reviews on this page: 22 Google reviews (22 with written comments, 3 with photos).
Owner responses: the business replied to 5% of reviews.
Most recent review: October 22, 2026.
Service: Christmas Light Installation serving Desert Hot Springs, California.
Data from Google, last updated November 2, 2026.
Score profile vs other christmas light installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyChristmas Light Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Innovative Outdoor Lighting and Audio: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Innovative Outdoor Lighting and Audio: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Innovative Outdoor Lighting and Audio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 66.–
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Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
5.0of 5
5 stars22100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
98%praise
Praise4498%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results818%
Staff & attitude818%
Communication818%
Would recommend818%
Speed & response716%
Price & value49%
Honesty & trust24%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I hired Innovative Outdoor Lighting for a landscape lighting project at my Palm Desert home and had a great experience from start to finish.”
“Her installation team was professional, polite, and respectful of the property.”
“We reached out to Sabrina and she followed up with us right away.”
“Overall, a very positive experience and I would absolutely recommend Innovative Outdoor Lighting to anyone looking to improve their outdoor lighting.”
“Sabrina, the owner, was extremely responsive and easy to communicate with when scheduling and planning the project.”
“Sabrina was easy to deal with and the price was very reasonable.”
“It's rare to find someone so responsive, creative, and reliable.”
People customers mention
Sabrina6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLaurie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I can't say enough good things about Sabrina and Innovative Outdoor Lighting & Audio! We reached out to Sabrina and she followed up with us right away. We scheduled a time during our next visit to Palm Desert, and she came out to walk the property. She had great suggestions, really listened to what we wanted, and…
LLinda2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The owner Sabrina and her team are absolutely wonderful! From the first appointment to the completion. The outdoor lights are stunning. I will be using them for the next project. I would highly recommend them.
JJoshLocal Guide · 180 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Sabrina and team really stick the landing - from bidding and design to installation I was so glad to have gone with IO Lighting. Clean work, no baby sitting - just great results. If I ever need lighting, home theater sound, or holiday lighting I am definitely going to give these folks a call.
BB4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Fantastic service! They picked up the phone on the first ring, and had a technician on site the next morning. They traced my landscape lighting, isolated the issue and resolved it. Technician was professional, hard working and communicative. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
SSuzanne6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Sabrina and her company are definitely 5 star! Beautiful installation, done exactly when planned. We are thrilled with Innovative Outdoor Lighting and our new outdoor lighting system!
RRICHARD2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
An excellent company. The service was fast, correct in every way, and extremely artistic. Additional service, post installation, was just as good. I wish I needed more lights. RLJones
I can't say enough good things about Sabrina and Innovative Outdoor Lighting & Audio! We reached out to Sabrina and she followed up with us right away. We scheduled a time during our next visit to Palm Desert, and she came out to walk the property. She had great suggestions, really listened to what we wanted, and together we came up with a plan. Then she executed it to perfection! It's rare to find someone so responsive, creative, and reliable. If you're thinking about outdoor lighting or audio, call Sabrina. Highly recommend!
L
Linda E Tenney2 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
The owner Sabrina and her team are absolutely wonderful! From the first appointment to the completion. The outdoor lights are stunning. I will be using them for the next project. I would highly recommend them.
I
IcingOnTheRing3 reviewsiTotal number of Google reviews IcingOnTheRing has written across all businesses on Google Maps, not just this one.
I hired Innovative Outdoor Lighting for a landscape lighting project at my Palm Desert home and had a great experience from start to finish. Sabrina, the owner, was extremely responsive and easy to communicate with when scheduling and planning the project. When she came out to the property, she took the time to carefully walk through both the front and back yard and thoughtfully plan where each light should go to create the best overall look.
Her installation team was professional, polite, and respectful of the property. They worked efficiently and left the entire job site spotless when they finished.
One thing that really stood out was Sabrina’s willingness to go above and beyond. She included smart lighting controls, which are normally an upgrade, at no additional cost, and even added an extra light after the installation without charging for it.
Overall, a very positive experience and I would absolutely recommend Innovative Outdoor Lighting to anyone looking to improve their outdoor lighting.
J
Josh LeeLocal Guide · 180 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Sabrina and team really stick the landing - from bidding and design to installation I was so glad to have gone with IO Lighting. Clean work, no baby sitting - just great results. If I ever need lighting, home theater sound, or holiday lighting I am definitely going to give these folks a call.
B
B4 reviewsiTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Fantastic service! They picked up the phone on the first ring, and had a technician on site the next morning. They traced my landscape lighting, isolated the issue and resolved it. Technician was professional, hard working and communicative. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
S
Suzanne Michael6 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Sabrina and her company are definitely 5 star! Beautiful installation, done exactly when planned. We are thrilled with Innovative Outdoor Lighting and our new outdoor lighting system!
R
RICHARD JONES2 reviewsiTotal number of Google reviews RICHARD has written across all businesses on Google Maps, not just this one.
An excellent company. The service was fast, correct in every way, and extremely artistic. Additional service, post installation, was just as good. I wish I needed more lights. RLJones
V
Vincent6 reviewsiTotal number of Google reviews Vincent has written across all businesses on Google Maps, not just this one.
Installation was superb. The new lights are beautiful and working great. Everything was done as promised and on time. Very professional and very competent people. I would highly recommend them. Sabrina was very helpful and explained how everything worked.
B
Bill Sanchez3 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
I love my house even more. The lights look great. Thank you thank you. I love the new lights. Sabriena, It was great working with you. You made the place look great. I love it!
H
Harry Fogel3 reviewsiTotal number of Google reviews Harry has written across all businesses on Google Maps, not just this one.
Sabrina and her worker David did a great job replacing the lights in our backyard! From beginning to end the communication was good and every concern was addressed. Our backyard now lights up so beautifully at night!
If you’re looking for an outdoor lighting company, I highly recommend them!
