Pest control service · Hughson, CA · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 61 termite control servicesiPosition by Experts Score among all companies we track in this category. · better than 37%
4.9★★★★★949 Google reviews · 23 photos
95%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
83%reviews answered by the owner
$91typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Insect IQ highly, praising technicians for punctuality, thorough application, and clear communication regarding pest issues. Positive feedback highlights professional conduct and effective treatment of insects and rodents. However, several long-term customers report declining service quality, inconsistent staffing, and unresolved pest problems following a company acquisition. Additional complaints include fee increases, rushed visits, and unsafe driving practices by staff members.
Google rating: 4.9 out of 5 from 949 reviews (95% five-star).
Reviews on this page: 949 Google reviews (549 with written comments, 2 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: October 23, 2026.
Service: Termite Control Service serving Hughson, California.
Data from Google, last updated October 26, 2026.
Score profile vs other termite control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Insect IQTermite Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insect IQ: 88/100 on this factor. Category median: 91.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insect IQ: 86/100 on this factor. Category median: 89.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insect IQ: 87/100 on this factor. Category median: 97.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insect IQ: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insect IQ: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insect IQ: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
949 Google reviews we collected
4.9of 5
5 stars89995%
4 stars273%
3 stars61%
2 stars40%
1 star131%
Praise vs complaints
Phrases our text analysis found in 549 written reviews
98%praise
Praise83198%
Complaints152%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1224%
Reasonable3773%
Overpriced00%
Not sure24%
$91-12% vs typical termite control services
Middle half of what 34 customers paid ($81–$108) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude28634%
Quality & results22126%
Speed & response14617%
Would recommend8310%
Communication627%
Price & value324%
Honesty & trust162%
What customers talk about
We read 549 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“David is a very knowledgeable young man and he always explains everything!”
“Extremely rude service person did not do his job did not do what we pay for very very poor service do not want him back in the house again”
“Was very pleased with my service, berto did a fantastic job😊”
“Terrible communication and tech left my house without completing the job.”
“timely, professional, cautious about areas sprayed, recommend Insect IQ to anyone seeking professional reliable pest control services”
“I highly recommend this company to anyone looking for pest control.”
“I would not recommend them to anyone and we are in the process of finding other alternatives.”
“Arturo did an excellent job, was professional and answered all my questions well.”
“Price is fair and comparable to others in the area.”
“Very friendly concerned about everything questions are answered very promptly never have to worry about safety very trustworthy”
People customers mention
Danny12 reviews
Tony9 reviews
Ken7 reviews
David7 reviews
Josh6 reviews
Vang5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Insect IQ for 8 kinds of job. Pick one to see what they paid and said.
Roger9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Arturo did an excellent job, professional and good answering questions, I will recommend this company 100%
Arturo hizo un excelente trabajo, profesional y pudo responder todas las preguntas. Recomendaría a esta compañía 100%
Paid $80–100Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Cindy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The technical was very thorough with the cleaning and application and was very friendly. Great customer service 👏
Paid $40–60Great price
Veronica3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Danny Medina has performed excellent pest control service at our home . He always arrives with a smile at our home and always makes sure that he answers all my questions and concerns about any insect activity or issues that I have encountered in our home. He does a great job when spraying around the perimeter of our…
Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Becky3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I am very happy with the job she was great very friendly and helpful. The office staff is easy to talk to. No complaints here.
Paid $100–120Great priceService not listed
Jessica3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Sierra did a phenomenal job. Despite the heat she went above and beyond. Thank you so much for taking good care of me today.
Paid $60–80Great price
Burt10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
I can always count on Christian to do a great job he never fails to everything great I appreciate all of his hard work
Thank you Arturo for taking care of our home!
We were out of town when he came by, but still provided excellent care all around our house. Job well done Arturo! Thank you!
Response from the owner · 3 days ago
We're constantly striving for excellence. Thanks for the positive review!
Katherine WagnerLocal Guide · 511 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Was great! I left and to let him spray. David told all he was going to do. Came back and really, the smell isn’t that bad.
David is a very knowledgeable young man and he always explains everything! Thoughtful and nice.
I had “flour” bugs terminated and whatever else got in the way!
Thanks!
Karen Baker
Price assessment: Reasonable price
Response from the owner · 2 months ago
We're constantly striving for excellence. Thanks for the positive review!
Cynthia BennettLocal Guide · 100 reviewsiTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Insect IQ is the best pest control company to sign up with. Quality technicians who do a thorough job each time and make contact with the customer before starting. They address any problems or concerns you may have. Totally pleased. Christian is a pro all around. Personable and professional.
Response from the owner · Edited a year ago
Hi, Elaine. Thanks so much for taking the time to write us a review.
Geoffrey Is cool3 reviewsiTotal number of Google reviews Geoffrey has written across all businesses on Google Maps, not just this one.
