Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Insectek Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Insectek Pest Solutions

Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 91 termite control services · 5.0★ from 2,009 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insectek Pest Solutions is better than 98% of termite control services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insectek Pest Solutions is better than 97% of termite control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insectek Pest Solutions is better than 99% of termite control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insectek Pest Solutions is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insectek Pest Solutions is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insectek Pest Solutions is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Insectek Pest Solutions for 8 kinds of job.

Insectek Pest Solutions for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.314
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$52–$99
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 314 Google reviews tagged “Bug & insect extermination” · showing 20

RenèLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I have been with this company for years and years and then some more. They have delivered every time! They are kind and courteous regarding my family, my pet, my time, and my house. We have had the pleasure of not having to search for different companies, nor paying extremely exaggerated pricing. I have not seen any…

Great priceSpider exterminationMosquito exterminationBug & insect extermination
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Insecktek always does a super job. Complete pest service. Anthony did super job for us. Always looking to go the extra mile!!

Paid $20–40Great priceHome inspectionBug & insect extermination
Hanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Anthony did a great job spraying our home.

Paid $60–80Reasonable priceGeneral pest inspectionBug & insect extermination
Lawrence10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great communication, and took care of all our needs, and is patient with us when we love slow due to my handicapp

Paid $40–60Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
JudyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Aubrey always does a very thorough job, along with a great attitude and willingness to make her customer happy. My husband cornered a spider and just to put him at ease she took care of it right away. I would highly recommend Insectek and don’t forget to request Aubrey.

Paid $120–140Reasonable priceBug & insect extermination
Wyatt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Had scorpions with a new baby, they were quick to schedule, and their servicer, Anthony was top notch.

Paid $60–80Reasonable priceBug & insect extermination
Dorina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful service, knowledgable about our issue

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always early, polite and does a great job.

General pest inspectionBug & insect extermination
Tracy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aubrey H came to our home same day and sprayed for scorpions!🦂 we found 2 in the house and they immediately came out, explained everything so it was understandable! I can sleep tonight!! Everyone has been so helpful and courteous! I will only recommend insectek to anyone who needs services! Absolutely amazing!

Paid $60–80Great priceBug & insect extermination
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Phenomenal service every time from Anthony. I’ve used this company for the last 8 years and the service is amazing.

Bug & insect extermination
RobinLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Used them at one of my rental properties and my personal home. Both times I was happy with communication and service. I had Anthony both times and his customer service is Top Notch! Would highly recommend Insectek Pest Solutions!

Paid $140–160Reasonable priceBug & insect extermination
PenneyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Have been a loyal Inssectek customer for 10+ years. What makes us stay is consistency of service and professionalism. We always get a message the day before the treatment which details the approximate time of arrival, and on the day our bug buy always sends a message when he is on his way over. If we are home he…

Paid $80–100Termite inspectionTermite exterminationGeneral pest inspection
Ess1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Been using Insectek for about 10 years. Aubrey has been our tech for quite a while and always does a good, consistent job.

Bug & insect extermination
Jay10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Insectek is doing a great job keeping bugs, scorpions and rodents away from our house. I recommend them highly.

Reasonable priceBug & insect extermination
Loren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We used to have Insectek service our house. Then we stopped because we didn’t have any bugs. Oddly enough, we started to get bugs again. We called Insectek for service again. Now we don’t have any bugs!

Paid $40–60Great priceBug & insect extermination
Hy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Reliable and great service on Saturdays.

Not sureBug & insect extermination
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always polite - interested and efficient

Paid $40–60Reasonable priceCockroach exterminationBug & insect extermination
Brock7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Recommended by a friend and I clearly see why. Customer service from appointment scheduling to the tech that came out was 10/10. Friendly people and very thorough!

Home inspectionSpider exterminationGeneral pest inspection
Nikole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly and helpful; thorough in extermination and resources. I’m happy I called them and would recommend .

Paid $60–80Reasonable priceSpider exterminationBug & insect extermination
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Matthew Williams with Insectek was awesome! I wanted to make sure I included his last name since I know there are multiple Matthews on the team. He was extremely friendly, professional, and very knowledgeable. He took the time to explain the treatment, answered all of my questions, and made sure I understood what…

Reasonable priceBug & insect extermination

Show more bug & insect extermination reviews (294 more) →

Price

$61-31% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection370$48–$99
Bug & insect extermination313$52–$99
Ant extermination212$58–$153
Spider extermination201$56–$136
Cockroach extermination194$58–$159
Home inspection95$50–$136
Rodent extermination85$63–$282
Termite extermination76$214–$426

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