Experts Reviews · Company report
Insectek Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Insectek Pest Solutions

Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 91 termite control services · 5.0★ from 2,009 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insectek Pest Solutions is better than 98% of termite control services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insectek Pest Solutions is better than 97% of termite control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insectek Pest Solutions is better than 99% of termite control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insectek Pest Solutions is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insectek Pest Solutions is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insectek Pest Solutions is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Insectek Pest Solutions for 8 kinds of job.

Insectek Pest Solutions for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.194
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$159
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 194 Google reviews tagged “Cockroach extermination” · showing 40

Lawrence10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great communication, and took care of all our needs, and is patient with us when we love slow due to my handicapp

Paid $40–60Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
PhaedraLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aubrey was our tech that came. She was amazing! Great communication answers all questions provides realistic time-frames and what to expect. She is definitely an asset to your company and we look forward to seeing her again.

Paid $160–180Not sureCockroach extermination
MattLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

A new service technician this time. Again, timely, knowledgeable, friendly, and effective making her great member of your team and me a loyal client.

Ant exterminationCockroach exterminationRodent extermination
Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Aubrey was pleasant, communicative, and efficient in treating our property. In addition to the routine treatment, she also treated areas that I asked her to, inside shower drains and garage. Would be happy to have her again!

Paid $60–80Reasonable priceCockroach extermination
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always polite - interested and efficient

Paid $40–60Reasonable priceCockroach exterminationBug & insect extermination
Brock7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Recommended by a friend and I clearly see why. Customer service from appointment scheduling to the tech that came out was 10/10. Friendly people and very thorough!

Home inspectionSpider exterminationGeneral pest inspection
JT2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nolan is my new favorite person ever he was amazing fast and so helpful and came out same day as requested! Thank you thank you thank you!!!

Paid $40–60Great priceGeneral pest inspectionCockroach extermination
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They do an amazing job and are always there when we need them. Very professional and personable. Terrific value. Would highly recommend.

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Jared5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kaden sent a message when he was on his way, showed up early and did a very thorough job. We’ve been very happy with service from Insectek. Thank you!

Paid $40–60Great priceCockroach extermination
Lorraine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Insectek provides excellent service. If you see any critters, a phone call is all that is needed and they will take care of it. When they do the routine treatment, they are very flexible and will respond immediately to any of your needs . Insectek is a great pest control company.

Paid $80–100Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Kelcee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great price, Great customer service and communication. Although they got my address wrong, they were quick to fix everything.

Paid $40–60Reasonable priceCockroach exterminationBug & insect extermination
AmyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Tyler and the staff at Insectek Pest Control are very professional and thorough. We set up preventative spraying every other month and have been very pleased. We also appreciate their communication. Would highly recommend!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Helpful concerning scorpions and helpful concerning personal preferences. Also careful to not do more than needed. They have a healthy, natural option for spraying that is effective.

General pest inspectionCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Patrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Anthony is thorough and very professional. He communicates well, and we appreciate that. We are very happy with the service provided.

Paid $100–120Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They take care of wasp nests! Anthony was awesome today and helped with all our insect activity. The entire Insectek team is extremely knowledgeable, friendly, timely, and communicative. The price is also right compared to their competitors.

Cockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Joshua6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve been using Insectek for several years at my rental property. I originally used a different company but wasn’t getting the results I wanted. Since switching pest issues have dropped to almost zero. They are very responsive to any request I make, will reapply between services if a pest is seen and have never…

Cockroach exterminationBug & insect extermination
JonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Tech was extremely attentive, and addressed my concerns. Prompt as well. Thank you!

Paid $40–60Great priceCockroach extermination
Cody2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nolan was very professional and knowledgeable. Communicated when he was gonna arrive. Great service. Highly recommend.

Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
AndrewLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Needed a pest control company for our house and these guys were so awesome. They really do an amazing job keeping our home pest free. Were completely understanding about not doing the interior because of concerns about pesticides but even then we have never had any major issues. Above and beyond service and really…

Spider exterminationCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Eva12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

What a great company. Spectacular service, communication and attention to all my concerns. One huge thing I don't have to worry about, in our 4 month home. Particularly, Kole, our technician. Great guy!

Great priceHome inspectionCockroach exterminationBug & insect extermination
G4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Having moved to Arizona late last year, I was shocked to find that there are an abundance of roaches in the Phoenix area. My new home was seemingly surrounded by them. Luckily they are the outside American kind, but still pretty gross. After doing a search, I settled on Insectek Pest Solutions for treatment, and so…

Paid $40–60Reasonable priceGeneral pest inspectionCockroach extermination
karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service from Matthew. Even treated the drain.

Paid $140–160Reasonable priceCockroach exterminationBug & insect extermination
Arana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I've been using Insectek for well over a decade - and am continually happy with the service and results. From excellent customer service reps whenever I need to call to reschedule or change payment info to techs who are friendly, knowledgeable, and punctual with good communication to a blissful lack of bug activity.…

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
SamaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I just wanted to take a moment to thank this entire team. From the technician who came out to do the service, to the person who helped me schedule, and the one who coordinated all my follow-ups — everyone has been wonderful. The customer service and the actual work have both been excellent. My family has never…

Paid $200+Great priceCockroach extermination
Melissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always professional and timely!

Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
deleted3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nolan was super knowledgeable, kind, and quick to resolve any of my concerns! He’s a great tech to work and talk to!

Paid $20–40Great priceGeneral pest inspectionCockroach extermination
Andie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Techs are always friendly and responsive. I usually only have the outdoors treated, but any time I’ve found bugs on the interior, Insectek is always happy to come do additional treatments to fix the issue.

Paid $20–40Reasonable priceGeneral pest inspectionCockroach extermination
RickLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony, has made that this East coaster has not seen a scorpion in over 2 years inside or outside. Insektek has lived up to their reputation!!!!!!!!!!!!!

Great priceHome inspectionHornet & wasp exterminationRodent extermination
kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Anthony goes above and beyond!

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
SamanthaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

6/19 had a visit from Aubrey, talk about professional that girl new her stuff. Also bonus points because I told her I was in zoom until a certain time and she didn’t interrupt. Five stars for sure! 6/2 just had a visit with Andrew and he was so thorough and polite. He explained what he was doing, treated all areas,…

Hornet & wasp exterminationRodent exterminationTermite inspection
DaniLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service and they were able to treat my home same day as the call. Within 24 hours I started seeing dead roaches!

Great priceCockroach extermination
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very low scorpion activity. On rare occasions we do see one, they are usually dead or dying.

Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Jean-Marie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Insectek is always professional. Always helpful and always friendly. Andrew is very good.

Rodent exterminationTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These folks are on time, always pleasant, do great work, and take the time to make sure we’re satisfied. Highly recommended!

Termite exterminationCockroach extermination
Gerry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kole from Insectek did an outstanding job today. He sprayed the inside, changed out the traps and heavily srayed the outside. I am very pleased with Insectek.

Rodent exterminationSpider exterminationCockroach extermination
Jason10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Matthew was punctual, professional, and thorough. He treated the inside and outside of the house in an efficient manner and was super nice!

Reasonable priceRodent exterminationTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve been using Insectek Pest Solutions for over 6 years. They have been amazing to work with. We haven’t had any issues with spiders or scorpions. We did have someone come stay with us and to our surprise, they brought little cockroach friends. We called Insectek right away and they had someone out immediately to…

Great priceGeneral pest inspectionCockroach extermination
Tonia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Matthew went above and beyond today to make sure I was all set. He was heading out when I got home and offered to stay and spray my garage and replace glue boards. He appeared genuinely happy to do it! How refreshing. :)

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
lynnLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Matthew was so kind and knowledgeable. Really happy with service we started.

General pest inspectionCockroach exterminationBug & insect extermination
Hannah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have these folks out monthly and have for about nine years. I had a lot of roaches when I moved in to my house but Insecteck took care of it quickly, and it’s never been an issue since. They are always communicative and responsive to our needs.

Reasonable priceGeneral pest inspectionCockroach extermination

Show more cockroach extermination reviews (154 more) →

Price

$61-31% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection370$48–$99
Bug & insect extermination313$52–$99
Ant extermination212$58–$153
Spider extermination201$56–$136
Cockroach extermination194$58–$159
Home inspection95$50–$136
Rodent extermination85$63–$282
Termite extermination76$214–$426

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