How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREInsectek Pest Solutions
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 91 termite control services · 5.0★ from 2,009 Google reviews
Report card
Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Insectek Pest Solutions for 8 kinds of job.
Insectek Pest Solutions for cockroach extermination
Clear ✕All 194 Google reviews tagged “Cockroach extermination” · showing 60
Great communication, and took care of all our needs, and is patient with us when we love slow due to my handicapp
Aubrey was our tech that came. She was amazing! Great communication answers all questions provides realistic time-frames and what to expect. She is definitely an asset to your company and we look forward to seeing her again.
A new service technician this time. Again, timely, knowledgeable, friendly, and effective making her great member of your team and me a loyal client.
Aubrey was pleasant, communicative, and efficient in treating our property. In addition to the routine treatment, she also treated areas that I asked her to, inside shower drains and garage. Would be happy to have her again!
Always polite - interested and efficient
Recommended by a friend and I clearly see why. Customer service from appointment scheduling to the tech that came out was 10/10. Friendly people and very thorough!
Nolan is my new favorite person ever he was amazing fast and so helpful and came out same day as requested! Thank you thank you thank you!!!
They do an amazing job and are always there when we need them. Very professional and personable. Terrific value. Would highly recommend.
Kaden sent a message when he was on his way, showed up early and did a very thorough job. We’ve been very happy with service from Insectek. Thank you!
Insectek provides excellent service. If you see any critters, a phone call is all that is needed and they will take care of it. When they do the routine treatment, they are very flexible and will respond immediately to any of your needs . Insectek is a great pest control company.
Great price, Great customer service and communication. Although they got my address wrong, they were quick to fix everything.
Tyler and the staff at Insectek Pest Control are very professional and thorough. We set up preventative spraying every other month and have been very pleased. We also appreciate their communication. Would highly recommend!
Helpful concerning scorpions and helpful concerning personal preferences. Also careful to not do more than needed. They have a healthy, natural option for spraying that is effective.
Anthony is thorough and very professional. He communicates well, and we appreciate that. We are very happy with the service provided.
They take care of wasp nests! Anthony was awesome today and helped with all our insect activity. The entire Insectek team is extremely knowledgeable, friendly, timely, and communicative. The price is also right compared to their competitors.
I’ve been using Insectek for several years at my rental property. I originally used a different company but wasn’t getting the results I wanted. Since switching pest issues have dropped to almost zero. They are very responsive to any request I make, will reapply between services if a pest is seen and have never…
Tech was extremely attentive, and addressed my concerns. Prompt as well. Thank you!
Nolan was very professional and knowledgeable. Communicated when he was gonna arrive. Great service. Highly recommend.
Needed a pest control company for our house and these guys were so awesome. They really do an amazing job keeping our home pest free. Were completely understanding about not doing the interior because of concerns about pesticides but even then we have never had any major issues. Above and beyond service and really…
What a great company. Spectacular service, communication and attention to all my concerns. One huge thing I don't have to worry about, in our 4 month home. Particularly, Kole, our technician. Great guy!
Having moved to Arizona late last year, I was shocked to find that there are an abundance of roaches in the Phoenix area. My new home was seemingly surrounded by them. Luckily they are the outside American kind, but still pretty gross. After doing a search, I settled on Insectek Pest Solutions for treatment, and so…
Great service from Matthew. Even treated the drain.
I've been using Insectek for well over a decade - and am continually happy with the service and results. From excellent customer service reps whenever I need to call to reschedule or change payment info to techs who are friendly, knowledgeable, and punctual with good communication to a blissful lack of bug activity.…
I just wanted to take a moment to thank this entire team. From the technician who came out to do the service, to the person who helped me schedule, and the one who coordinated all my follow-ups — everyone has been wonderful. The customer service and the actual work have both been excellent. My family has never…
Always professional and timely!
Nolan was super knowledgeable, kind, and quick to resolve any of my concerns! He’s a great tech to work and talk to!
Techs are always friendly and responsive. I usually only have the outdoors treated, but any time I’ve found bugs on the interior, Insectek is always happy to come do additional treatments to fix the issue.
Anthony, has made that this East coaster has not seen a scorpion in over 2 years inside or outside. Insektek has lived up to their reputation!!!!!!!!!!!!!
Anthony goes above and beyond!
6/19 had a visit from Aubrey, talk about professional that girl new her stuff. Also bonus points because I told her I was in zoom until a certain time and she didn’t interrupt. Five stars for sure! 6/2 just had a visit with Andrew and he was so thorough and polite. He explained what he was doing, treated all areas,…
Great service and they were able to treat my home same day as the call. Within 24 hours I started seeing dead roaches!
Very low scorpion activity. On rare occasions we do see one, they are usually dead or dying.
Insectek is always professional. Always helpful and always friendly. Andrew is very good.
These folks are on time, always pleasant, do great work, and take the time to make sure we’re satisfied. Highly recommended!
Kole from Insectek did an outstanding job today. He sprayed the inside, changed out the traps and heavily srayed the outside. I am very pleased with Insectek.
Matthew was punctual, professional, and thorough. He treated the inside and outside of the house in an efficient manner and was super nice!
We’ve been using Insectek Pest Solutions for over 6 years. They have been amazing to work with. We haven’t had any issues with spiders or scorpions. We did have someone come stay with us and to our surprise, they brought little cockroach friends. We called Insectek right away and they had someone out immediately to…
Matthew went above and beyond today to make sure I was all set. He was heading out when I got home and offered to stay and spray my garage and replace glue boards. He appeared genuinely happy to do it! How refreshing. :)
Matthew was so kind and knowledgeable. Really happy with service we started.
I have these folks out monthly and have for about nine years. I had a lot of roaches when I moved in to my house but Insecteck took care of it quickly, and it’s never been an issue since. They are always communicative and responsive to our needs.
The granules they put down along with spraying seems to cut down the roach population quite a bit. Matt went above and beyond doing a great job! Just had Kole do an excellent job! Very thorough. Would like him to come back next time.
We’ve been using Insectek Pest Solutions for our pest control for a few years and are very happy with their service.
Excellent service, very professional, always on time and most importantly my insect issues have dissipated! Highly recommend!!!
Iv been a year and half with insectek. . I recently moved. They came right out sprayed for me before I moved in. Today Anthony address all my bug concerns. I really appreciate he takes the time too listen to my concern. Thank you Anthony for your customer service and caring about my concerns. Great job young man.
Update 7/23/2024 Insectek Pest Solutions just finished my 3rd 2 month maintenance spraying. These people are always professional, kind, knowledgeable, trustworthy and friendly. I've been using them 5 years now and my daughter 16 years. I never have an issue that they can't or don't remedy. For me their work speaks…
We love Insectek! We have been using them for a handful of years. Matt, our tech is always so friendly, he even says hi to my dog when he greets him at the door. He lets me know when he is on his way and checks in during the visit. If I have any issues, he addresses them happily. We often have other companies knock…
Insectek provides an excellent service. James is our technician and he does a great job! He is very personable, professional and efficient!! Also, Insectek uses environmentally-friendly products that are safe for our pets and for us! Highly recommend!
Insectek does a wonderful job. Highly recommend!
Monthly insecticide service is very effective and well worth the expense.
Honest, timely and knowledgeable. Eric is especially professional and patient. I highly recommend this company and I have tried several different companies. I am so happy with the service they provide.
This was the first time I’ve used their services. I’m very impressed with them so far!!
I did my research before choosing Insectek, and I know I chose well. They were responsive in answering questions online and were able to get me scheduled within 24 hours. The pricing was affordable as well. Gabe was knowledgable and professional and he got the job done quickly. I highly recommend them.
Kevin and the whole operation are true pros. Besides being very thorough and not disruptive, they are extremely communicative and response. Kevin is a true professional and a very nice guy. I highly recommend the company. By far the best company I have used - across multiple states - over the last couple of decades.
Been using this company for a very long time and they are the best. Very, very, friendly. They are so helpful and courteous. They care about your house and will wear shoe covers every time they come in even its for a second. They will come back any time in between appointments if you need more area serviced.…
We'll see. So far, I'm hopeful.
Our exterminator Kole provided us with exceptional service. He was polite and eager to resolve a concern presented to him without any hesitation. Outstanding customer service skills in this company. You all are awesome thank you.
Eric was great! He was able to show up earlier than expected, which worked better for my schedule! Very thorough and explained the entire process. He was (a bit too) knowledgeable about pests, given my fear of creepy crawlies, but entertained me during my service nonetheless! Would recommend Insectek for quick responses and services.
Very satisfied with this company. This was our first time using their services but they have made a longer term customer with our family today. Super friendly. Very informative and professional. We Will be looking forward to more services with this company.
Wonderful! Outstanding customer service & great results. Eric always goes above & beyond & has the most positive attitude. We wouldn’t hire anyone else for the job! Thank you!
I have been using this company for the past 6-8 months and I am very pleased with the service and the techs. Eric and the other techs have been very knowledgeable, helpful, thorough and kind in every way in making sure my concerns are being heard and taken care of. Jennifer has followed up with me to ensure I have…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 370 | $48–$99 |
| Bug & insect extermination | 313 | $52–$99 |
| Ant extermination | 212 | $58–$153 |
| Spider extermination | 201 | $56–$136 |
| Cockroach extermination | 194 | $58–$159 |
| Home inspection | 95 | $50–$136 |
| Rodent extermination | 85 | $63–$282 |
| Termite extermination | 76 | $214–$426 |