How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREInsectek Pest Solutions
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 91 termite control services · 5.0★ from 2,009 Google reviews
Report card
Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Insectek Pest Solutions for 8 kinds of job.
Insectek Pest Solutions for cockroach extermination
Clear ✕All 194 Google reviews tagged “Cockroach extermination” · showing 100
Great communication, and took care of all our needs, and is patient with us when we love slow due to my handicapp
Aubrey was our tech that came. She was amazing! Great communication answers all questions provides realistic time-frames and what to expect. She is definitely an asset to your company and we look forward to seeing her again.
A new service technician this time. Again, timely, knowledgeable, friendly, and effective making her great member of your team and me a loyal client.
Aubrey was pleasant, communicative, and efficient in treating our property. In addition to the routine treatment, she also treated areas that I asked her to, inside shower drains and garage. Would be happy to have her again!
Always polite - interested and efficient
Recommended by a friend and I clearly see why. Customer service from appointment scheduling to the tech that came out was 10/10. Friendly people and very thorough!
Nolan is my new favorite person ever he was amazing fast and so helpful and came out same day as requested! Thank you thank you thank you!!!
They do an amazing job and are always there when we need them. Very professional and personable. Terrific value. Would highly recommend.
Kaden sent a message when he was on his way, showed up early and did a very thorough job. We’ve been very happy with service from Insectek. Thank you!
Insectek provides excellent service. If you see any critters, a phone call is all that is needed and they will take care of it. When they do the routine treatment, they are very flexible and will respond immediately to any of your needs . Insectek is a great pest control company.
Great price, Great customer service and communication. Although they got my address wrong, they were quick to fix everything.
Tyler and the staff at Insectek Pest Control are very professional and thorough. We set up preventative spraying every other month and have been very pleased. We also appreciate their communication. Would highly recommend!
Helpful concerning scorpions and helpful concerning personal preferences. Also careful to not do more than needed. They have a healthy, natural option for spraying that is effective.
Anthony is thorough and very professional. He communicates well, and we appreciate that. We are very happy with the service provided.
They take care of wasp nests! Anthony was awesome today and helped with all our insect activity. The entire Insectek team is extremely knowledgeable, friendly, timely, and communicative. The price is also right compared to their competitors.
I’ve been using Insectek for several years at my rental property. I originally used a different company but wasn’t getting the results I wanted. Since switching pest issues have dropped to almost zero. They are very responsive to any request I make, will reapply between services if a pest is seen and have never…
Tech was extremely attentive, and addressed my concerns. Prompt as well. Thank you!
Nolan was very professional and knowledgeable. Communicated when he was gonna arrive. Great service. Highly recommend.
Needed a pest control company for our house and these guys were so awesome. They really do an amazing job keeping our home pest free. Were completely understanding about not doing the interior because of concerns about pesticides but even then we have never had any major issues. Above and beyond service and really…
What a great company. Spectacular service, communication and attention to all my concerns. One huge thing I don't have to worry about, in our 4 month home. Particularly, Kole, our technician. Great guy!
Having moved to Arizona late last year, I was shocked to find that there are an abundance of roaches in the Phoenix area. My new home was seemingly surrounded by them. Luckily they are the outside American kind, but still pretty gross. After doing a search, I settled on Insectek Pest Solutions for treatment, and so…
Great service from Matthew. Even treated the drain.
I've been using Insectek for well over a decade - and am continually happy with the service and results. From excellent customer service reps whenever I need to call to reschedule or change payment info to techs who are friendly, knowledgeable, and punctual with good communication to a blissful lack of bug activity.…
I just wanted to take a moment to thank this entire team. From the technician who came out to do the service, to the person who helped me schedule, and the one who coordinated all my follow-ups — everyone has been wonderful. The customer service and the actual work have both been excellent. My family has never…
Always professional and timely!
Nolan was super knowledgeable, kind, and quick to resolve any of my concerns! He’s a great tech to work and talk to!
Techs are always friendly and responsive. I usually only have the outdoors treated, but any time I’ve found bugs on the interior, Insectek is always happy to come do additional treatments to fix the issue.
Anthony, has made that this East coaster has not seen a scorpion in over 2 years inside or outside. Insektek has lived up to their reputation!!!!!!!!!!!!!
Anthony goes above and beyond!
6/19 had a visit from Aubrey, talk about professional that girl new her stuff. Also bonus points because I told her I was in zoom until a certain time and she didn’t interrupt. Five stars for sure! 6/2 just had a visit with Andrew and he was so thorough and polite. He explained what he was doing, treated all areas,…
Great service and they were able to treat my home same day as the call. Within 24 hours I started seeing dead roaches!
Very low scorpion activity. On rare occasions we do see one, they are usually dead or dying.
Insectek is always professional. Always helpful and always friendly. Andrew is very good.
These folks are on time, always pleasant, do great work, and take the time to make sure we’re satisfied. Highly recommended!
Kole from Insectek did an outstanding job today. He sprayed the inside, changed out the traps and heavily srayed the outside. I am very pleased with Insectek.
Matthew was punctual, professional, and thorough. He treated the inside and outside of the house in an efficient manner and was super nice!
We’ve been using Insectek Pest Solutions for over 6 years. They have been amazing to work with. We haven’t had any issues with spiders or scorpions. We did have someone come stay with us and to our surprise, they brought little cockroach friends. We called Insectek right away and they had someone out immediately to…
Matthew went above and beyond today to make sure I was all set. He was heading out when I got home and offered to stay and spray my garage and replace glue boards. He appeared genuinely happy to do it! How refreshing. :)
Matthew was so kind and knowledgeable. Really happy with service we started.
I have these folks out monthly and have for about nine years. I had a lot of roaches when I moved in to my house but Insecteck took care of it quickly, and it’s never been an issue since. They are always communicative and responsive to our needs.
The granules they put down along with spraying seems to cut down the roach population quite a bit. Matt went above and beyond doing a great job! Just had Kole do an excellent job! Very thorough. Would like him to come back next time.
We’ve been using Insectek Pest Solutions for our pest control for a few years and are very happy with their service.
Excellent service, very professional, always on time and most importantly my insect issues have dissipated! Highly recommend!!!
Iv been a year and half with insectek. . I recently moved. They came right out sprayed for me before I moved in. Today Anthony address all my bug concerns. I really appreciate he takes the time too listen to my concern. Thank you Anthony for your customer service and caring about my concerns. Great job young man.
Update 7/23/2024 Insectek Pest Solutions just finished my 3rd 2 month maintenance spraying. These people are always professional, kind, knowledgeable, trustworthy and friendly. I've been using them 5 years now and my daughter 16 years. I never have an issue that they can't or don't remedy. For me their work speaks…
We love Insectek! We have been using them for a handful of years. Matt, our tech is always so friendly, he even says hi to my dog when he greets him at the door. He lets me know when he is on his way and checks in during the visit. If I have any issues, he addresses them happily. We often have other companies knock…
Insectek provides an excellent service. James is our technician and he does a great job! He is very personable, professional and efficient!! Also, Insectek uses environmentally-friendly products that are safe for our pets and for us! Highly recommend!
Insectek does a wonderful job. Highly recommend!
Monthly insecticide service is very effective and well worth the expense.
Honest, timely and knowledgeable. Eric is especially professional and patient. I highly recommend this company and I have tried several different companies. I am so happy with the service they provide.
This was the first time I’ve used their services. I’m very impressed with them so far!!
I did my research before choosing Insectek, and I know I chose well. They were responsive in answering questions online and were able to get me scheduled within 24 hours. The pricing was affordable as well. Gabe was knowledgable and professional and he got the job done quickly. I highly recommend them.
Kevin and the whole operation are true pros. Besides being very thorough and not disruptive, they are extremely communicative and response. Kevin is a true professional and a very nice guy. I highly recommend the company. By far the best company I have used - across multiple states - over the last couple of decades.
Been using this company for a very long time and they are the best. Very, very, friendly. They are so helpful and courteous. They care about your house and will wear shoe covers every time they come in even its for a second. They will come back any time in between appointments if you need more area serviced.…
We'll see. So far, I'm hopeful.
Our exterminator Kole provided us with exceptional service. He was polite and eager to resolve a concern presented to him without any hesitation. Outstanding customer service skills in this company. You all are awesome thank you.
Eric was great! He was able to show up earlier than expected, which worked better for my schedule! Very thorough and explained the entire process. He was (a bit too) knowledgeable about pests, given my fear of creepy crawlies, but entertained me during my service nonetheless! Would recommend Insectek for quick responses and services.
Very satisfied with this company. This was our first time using their services but they have made a longer term customer with our family today. Super friendly. Very informative and professional. We Will be looking forward to more services with this company.
Wonderful! Outstanding customer service & great results. Eric always goes above & beyond & has the most positive attitude. We wouldn’t hire anyone else for the job! Thank you!
I have been using this company for the past 6-8 months and I am very pleased with the service and the techs. Eric and the other techs have been very knowledgeable, helpful, thorough and kind in every way in making sure my concerns are being heard and taken care of. Jennifer has followed up with me to ensure I have…
My technician was Eric he was so helpful and friendly. Eric explained everything to me during he process. He also explained to me about the different types of roaches. He was patient and he did a very good inspection . Eric really knows his job and what to do to solve the problem that I was having. I am so grateful…
I called and needed help right away. They were reasonably priced(1/2 the price of Orkin) they took care of my problem quickly. The technician was clean, respectful and thorough. Thankyou!
Great company to work with and good prices , will use again if we’re back in PHX
Great business; easy to work with. They showed up when they said they would and explained everything upfront, during, and afterwards. Highly recommend!
We love Matt! He’s always very helpful & listens to any of our concerns each time. He has great customer service & always does an excellent job. We’ve been with Insectek for over a year now and never had any problems. We’ve also had Tyler come out to spray for us and he also does a great job. Everyone we’ve ever…
TYLER C. IS AWESOME!! Always does an outstanding job!! Very professional and friendly!! Jennifer in the office is such a nice lady! Very helpful to fix any situation...extremely friendly! Been using InsecTeck for a year now...before they started we saw a lot of scorpions, ants and spiders...literally NONE since…
Eric has been amazing with treating our house. It had been neglected from treatment for what seemed like several years prior to us buying the home. Eric was able to come in and explain exactly why I was having certain pest issues and provided me ways I can help reduce it. He always calls prior to coming on-site and…
Eric was awesome and in addition to my regular bimonthly extermination service, he did a special wall and drain treatment in the bathroom. I told him we were having some cockroach problems (sewer) in one particular area of one bathroom. He inspected the area and found the likely place where they may be entering.…
Eric, a senior tech came out a couple of weeks back regarding Sewer Roaches I had been seeing in my house. I am BEYOND petrified of roaches and these things are huge. Eric took his time to thoroughly inspect and treat areas that he thought they could be coming in from. He even did patch work to a cracked Drainage…
Very professional came in so problem treated it came and said that when they were going to treat it again I definitely was very easy to get in contact with him they were very nice people great people. They did a great job Thank you.
I was very pleased with the service! This was the first visit and the technician, Enrique, walked through all the areas where I had concerns and offered solutions. We had the inside, outside and perimeter treated. He was on time, even texting when he was on his way. The entire experience was professional and I…
Eric has been to our house a couple of times over the past 2 years and is always super helpful! I recommend requesting him specifically if you can. He has helped us with wasps in our yard and most recently helped us with a cockroach problem. Unlike other companies, he actually helped us find where they were coming…
Insectek has been servicing our home for 2 years now. Always on time or early. Sends scheduled monthly appointment times via text. Always sends a reminder texts and text alerts when technician is on their way. Very easy to reschedule and communicates well via phone or text. Always asks if any pests or insects have…
Everyone has been very good with communicating anytime they will be early or late. I have not had a bad tech and really appreciate the quality service.
Enrique was fantastic. He was punctual and texted us to give us the heads-up he was on his way. He got us set up with a service plan for our new home that was extremely reasonably priced and comprehensive. 10/10 would recommend to anyone.
Have had nothing but friendly, convenient and effective service from Insectek. They are always easy to work with even when we had to stop service for a time during Covid.
We have been using Insectek for about 5 years now and we are fully satisfied with their service. When we moved into our home we found out we had a scorpion problem. We used another service first with little to no result. Once Insectek came we noticed an almost immediate improvement. Now we rarely see one - we may…
The technicians are always professional and trustworthy. They remind you of the appointment the day before, text you before they show up, and always ask if there is anything that they can do. I have often found that they go above and beyond and are transparent and thoughtful when taking care of my home.
Tyler was very professional and nice! We haven’t had any bug problems since hiring this company about a year ago. Great service; highly recommended!!
Bryce was great!!! He was very attentive and communicated with me every step of the way. I appreciate your great hospitality Bryce thank you 🙏🏻
Codi came out and provided great service! He was very informative and thorough. He took a look around the property and found the root of the issue which was incredible! We had leaking irrigation causing many cockroaches. He flushed it and took care of the problem! I’m very impressed with the service and would highly recommend! :)
Really excellent customer service + the most kind, courteous, and thorough technicians. Very happy with our service + appreciate everyone we have come across. This is only our second treatment but our cricket + spider + scorpion issues have been GREATLY reduced so far. Thank you!!
TLDR; amazing company, you should definitely use them!! I’ve used Insectek at a couple of different homes and have always been super happy with their service! Recently, I’ve been a victim to a cockroach problem so they are helping me out with a more thorough program than my usual bimonthly service. Special…
Technicians are always incredibly respectful and have a great attitude. Also, this company is very responsive and accommodating of specific requests and concerns when scheduling. Highly, highly recommend!
Enrique was very professional, thorough and informative.
Very happy with the treatment
Enrique with Insectek did a fantastic job with our new home! He was very communicative about the process, and did a thorough cleaning of our inherited black widow problem! The company clearly goes above and beyond in their service; inspecting, de-webbing, and even setting up additional traps so they can properly…
Enrique is fantastic! He swept under and around the base of house before spraying for pests. In the six years we've lived in our home, do you know how many times anyone has swept under there? Zero. Zero times. He was so kind and professional, and easily moved around me and my toddler while he worked. Our experience…
I use them for Maintenance of insects. I have had a scorpion and other small insects in the house. They always come out when I call them to exterminate again. The exterminator I had today was fantastic he did every square inch of the house and he did all around the outside of the house set up a trap for flies clean…
Phenomenal service! Eric was a great tech
The tech, Eric, came quickly and was super nice! He clearly explained everything he was doing and was very professional! I will recommend them to my friends!
I have been using Insectek for years. My home and yard are critter free. They answer any questions I have and are very knowledgeable. I recommend them to everyone.
Have used for a few years. Always on time if not early for my scheduled monthly appointments. Very nice and accommodating to reschedule when I’ve left my gates locked. They do outside spraying but inside insects are almost none. Maybe a scorpion once or twice a year. I was usually seeing about 2-3 per month.
Enrique showed up a couple minutes early after receiving a text that he was on his way. I walked him through a couple changes in layout in our backyard and he made a few suggestions based on some of the bugs we have seen. He treated the areas around the house and offered to look at the garage. He treated the garage…
5 STARS-I have been using Insectek for about 2 years now and have been very happy with their service. Every Tech we've had to service our home have been great! They all have been very thorough, friendly and informative. INSECTEK is very flexible with scheduling and every person I've spoken to over the phone are very…
I have been noticing an increase of Scorpios in and around my house . I called on a Friday afternoon and they were able to get here and spray the area within the hour !! I was using another company previously and not seeing the results !! They were not only quick to take action but very friendly and informative .…
These guys are awesome! A dog that had ticks visited my property. I freaked out and called Insectek. They squeezed me in the next day. The gentleman that scheduled my appointment explained everything, didn’t try to upsell anything and charged the first time fee. They agreed to come back in 10 days and treat for free…
Incredibly helpful, prompt, and professional. I would strongly recommend them.
Wonderful experience, feels like a partner, not a vendor.
New to the phoenix area. Daughter recommended Insectek, and very glad she did so. Technician was prompt, professional, and explained what he was doing and why. Recommended.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 370 | $48–$99 |
| Bug & insect extermination | 313 | $52–$99 |
| Ant extermination | 212 | $58–$153 |
| Spider extermination | 201 | $56–$136 |
| Cockroach extermination | 194 | $58–$159 |
| Home inspection | 95 | $50–$136 |
| Rodent extermination | 85 | $63–$282 |
| Termite extermination | 76 | $214–$426 |