Experts Reviews · Company report
Insectek Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Insectek Pest Solutions

Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 91 termite control services · 5.0★ from 2,009 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insectek Pest Solutions is better than 98% of termite control services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insectek Pest Solutions is better than 97% of termite control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insectek Pest Solutions is better than 99% of termite control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insectek Pest Solutions is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insectek Pest Solutions is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insectek Pest Solutions is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Insectek Pest Solutions for 8 kinds of job.

Insectek Pest Solutions for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.76
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 76 Google reviews tagged “Termite extermination” · showing 40

Tina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Anthony did a fantastic job with the termite extermination. Came on time and answered all of my concerns with no issue! Highly recommend!

Paid $200+Great priceTermite extermination
Brett12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Insectek has great company culture! Professional, educational and easy to work with. The Technician Anthony was thorough and respectful of the home.

Reasonable priceTermite extermination
MattLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

A new service technician this time. Again, timely, knowledgeable, friendly, and effective making her great member of your team and me a loyal client.

Ant exterminationCockroach exterminationRodent extermination
Erica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve been using Insectek for years now. Always professional always communicative. Will always recommend.

Home inspectionTermite inspectionTermite extermination
PenneyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Have been a loyal Inssectek customer for 10+ years. What makes us stay is consistency of service and professionalism. We always get a message the day before the treatment which details the approximate time of arrival, and on the day our bug buy always sends a message when he is on his way over. If we are home he…

Paid $80–100Termite inspectionTermite exterminationGeneral pest inspection
Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nolan was fantastic he answered all questions and was very professional with our termite treatment I would highly recommend!

Paid $200+Reasonable priceTermite extermination
DavidLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nolan came out and treated our house. He did a great job and was respectful of our property. Prior to that, we have inspection and proposal from Sarat, who was the main reason I chose Insectek. He did the most thorough job of the companies I had come evaluate the termite issue.

Termite inspectionTermite extermination
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Insectek has been servicing our home for 6+ years consistently and we couldn’t be happier with their service. From completely eliminating scorpions inside and outside the house to exterminating termites they’ll been very responsive when we need something and also proactive pointing out things to consider.

Reasonable priceTermite inspectionTermite exterminationBug & insect extermination
Kara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have a monthly service with them now. They’re always on time and very communicative. Highly recommend!

Paid $40–60Reasonable priceTermite exterminationBug & insect extermination
MLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

James did an excellent job on my home….totally impressed by his professionalism and attention to detail and the care he took working around my house. His knowledge around termites and their behavior originally gave me the confidence that these guys could get the job done. Very impressed with this company.

Paid $200+Reasonable priceTermite extermination
DLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We called Insectek for a quote on termite inspection and treatment. The termite inspection was free and they were able to get someone out to our property the same day I called, which was reassuring since we had found evidence of some termite activity and wanted an assessment asap. Sarat showed up exactly when we…

Great priceTermite inspectionTermite extermination
Carol11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the review I wrote 3 years ago: Insectek customer service is excellent. They sent an inspector out the very same day and services followed shortly thereafter. All office services, inspection, and technicians were helpful, friendly, keeping us well informed throughout entire process. TODAY: We will DOUBLE…

Ant exterminationSpider exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
NikiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve been customer of Insectek Pests Solution for several years now. We’re very happy with their service. Their technicians are always courteous & nice. Recently, Anthony is very professional & friendly. He’d ask & listen carefully if we have any issues. He’s so thorough in and out. Thanks SO much Insectek! We really appreciate it.

Reasonable priceTermite exterminationBug & insect extermination
RickLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony, has made that this East coaster has not seen a scorpion in over 2 years inside or outside. Insektek has lived up to their reputation!!!!!!!!!!!!!

Great priceHome inspectionHornet & wasp exterminationRodent extermination
SallyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Insectek has been so helpful and friendly I will definitely have them back. They are keeping my termite problem at bay. The Techs are very friendly and informative.

Reasonable priceTermite inspectionTermite extermination
SamanthaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

6/19 had a visit from Aubrey, talk about professional that girl new her stuff. Also bonus points because I told her I was in zoom until a certain time and she didn’t interrupt. Five stars for sure! 6/2 just had a visit with Andrew and he was so thorough and polite. He explained what he was doing, treated all areas,…

Hornet & wasp exterminationRodent exterminationTermite inspection
Jean-Marie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Insectek is always professional. Always helpful and always friendly. Andrew is very good.

Rodent exterminationTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These folks are on time, always pleasant, do great work, and take the time to make sure we’re satisfied. Highly recommended!

Termite exterminationCockroach extermination
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Happy with the service. Been a customer for many years. They are knowledgeable and friendly.

Reasonable priceTermite inspectionTermite exterminationBug & insect extermination
Jason10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Matthew was punctual, professional, and thorough. He treated the inside and outside of the house in an efficient manner and was super nice!

Reasonable priceRodent exterminationTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great company! Always prompt, courteous and affordable.

Hornet & wasp exterminationTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
RickLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Update 7/23/2024 Insectek Pest Solutions just finished my 3rd 2 month maintenance spraying. These people are always professional, kind, knowledgeable, trustworthy and friendly. I've been using them 5 years now and my daughter 16 years. I never have an issue that they can't or don't remedy. For me their work speaks…

Home inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
BrynnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We love Insectek! We have been using them for a handful of years. Matt, our tech is always so friendly, he even says hi to my dog when he greets him at the door. He lets me know when he is on his way and checks in during the visit. If I have any issues, he addresses them happily. We often have other companies knock…

Termite exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
AnneLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Insectek provides an excellent service. James is our technician and he does a great job! He is very personable, professional and efficient!! Also, Insectek uses environmentally-friendly products that are safe for our pets and for us! Highly recommend!

Termite exterminationSpider exterminationGeneral pest inspection
LisaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

So appreciative of the attention to detail and for always keeping our home protected. Matt has been extremely attentive and kind with every service. A big thanks to your entire staff.

Termite extermination+ Responsiveness+ Punctuality+ Quality
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Matt did a great job and was very thorough. I was very happy with their service and look forward to working with Insectek!

Termite inspectionTermite exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Rene"6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very responsive, knowledgeable, educational, patient and professional and went above and beyond. Thank you Jenna and Eric. Used 4 - 5 companies over a 30+ period of time....never successful. Thank you Insectek....you are appreciated!

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Erika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always on time, keeping my house pest free, very professional and techs are always friendly! Would recommend

Bug & insect exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had 3 quotes from different companies. I chose Insectek because their rep Matt provided the best service + cost. He did not up-sell.

Customer photo from Beth's review
Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt C. with Insectek is phenomenal!! He listens to all concerns, keeps us updated on his arrival, and is always friendly and professional. We started using Insectek after moving to Arizona last spring and we have yet to see a bug in our home. We did have a termite trail in the winter that they promptly addressed, cleaned up and treated quickly.

General pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Maryann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful technician and thorough job. I cannot speak to quality as time will tell if termites are eradicated. However, Insectek promises to continue to treat till they are.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
D6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used this company for 5 years. Nick came out and did the termite inspection and to go over options since our 5 year warranty has elapsed on the product used the first time. Very professional and listened to our concerns. There's a reason this company has many 5 star reviews. THANK YOU.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
TylerLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My free evaluation and estimate went very well and there was no pressure to "buy now." Eric was friendly and extremely knowledgable. I chose to use Insectek for a termite treatment and it also went well. Eric explained what was going to be done and then got to work. It was a treatment covering the whole perimeter of…

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone has been very good with communicating anytime they will be early or late. I have not had a bad tech and really appreciate the quality service.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Kishore5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am very impressed with the customer service and technical staff of this company. They are very helpful and professional. They treated my house two years back. When I called them last week they renewed my warranty and scheduled an appointment immediately.. the technician came on time and took care of the needed…

Termite extermination
Emma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technicians are always incredibly respectful and have a great attitude. Also, this company is very responsive and accommodating of specific requests and concerns when scheduling. Highly, highly recommend!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very happy with the treatment

Cockroach exterminationTermite extermination+ Punctuality+ Quality+ Professionalism
Jocelyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Insectek are very competent, honest, respectful and courteous in providing pest control services. I have the utmost confidence in the services they provide. They explain and answer in detail any questions you may have before service is provided. They are the most effective in pest control in all the companies…

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Tanya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Incredibly helpful, prompt, and professional. I would strongly recommend them.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
AriaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I chose this company based off of the Yelp reviews. From the get go everyone was very polite and exceeded my expectations. I’m a review type person and this company really shocked me. They deserve their great ratings!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more termite extermination reviews (36 more) →

Price

$61-31% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection370$48–$99
Bug & insect extermination313$52–$99
Ant extermination212$58–$153
Spider extermination201$56–$136
Cockroach extermination194$58–$159
Home inspection95$50–$136
Rodent extermination85$63–$282
Termite extermination76$214–$426

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