iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 75 dog trainersiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★63 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Insight K-9 Solutions LLC five stars based on sixty-three reviews, noting that the owner responds to seventy-three percent of feedback. Customers describe private sessions, puppy obedience guidance, and service dog training, highlighting punctuality, flexible scheduling, and clear communication about behavior. Recurring themes include practical home exercises, positive reinforcement methods, and trainers who educate owners to manage their dogs independently. No common criticism appears in the provided excerpts, which consistently praise the professional and patient approach to addressing aggression, reactivity, and confidence issues.
Google rating: 5.0 out of 5 from 63 reviews (100% five-star).
Reviews on this page: 63 Google reviews (62 with written comments, 25 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: October 23, 2026.
Service: Dog Trainer serving Lakewood, Washington.
Data from Google, last updated October 27, 2026.
Score profile vs other dog trainers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Insight K-9 Solutions LLCDog Trainers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight K-9 Solutions LLC: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight K-9 Solutions LLC: 97/100 on this factor. Category median: 94.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight K-9 Solutions LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight K-9 Solutions LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 51.–
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Bar = this company · dark tick = category median.
Star ratings
63 Google reviews we collected
5.0of 5
5 stars63100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 62 written reviews
93%praise
Praise7593%
Complaints67%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price873%
Reasonable327%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2531%
Would recommend2430%
Communication1215%
Quality & results911%
Speed & response56%
Honesty & trust56%
Price & value11%
What customers talk about
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Payton was knowledgeable and patient and was able to provide context to understand my dogs behavior.”
“This place is truly wonderful and I highly recommend them!”
“…ely she has patient and worked with my grandson as well to help him I can't recommend Peyton and Insight K9 enough thank you Peyton…”
“She doesn't just tell you what to do, she explains why to do it, including the science behind it as appropriate.”
“What a great experience working with all the trainers here!”
“Ryan contacted us immediately and put us in the hands of Payton who’s been absolutely amazing.”
“We taught him confidence in himself and trust in people and he came around!”
“Every session is 100% worth it, and builds on itself.”
People customers mention
Ryan30 reviews
Payton6 reviews
Sharpe5 reviews
Alexis4 reviews
Tyler4 reviews
Shepherd3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Insight K-9 Solutions LLC for 2 kinds of job. Pick one to see what they paid and said.
Matthew2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
My fiancé her son and I all moved in together about a year ago and I brought my dog with me. At first her son and our dog got along great but over time some sibling rivalry showed its ugly head. The dog was showing aggression by bearing teeth and barking, although most of the time things were great. We needed to…
Great priceDog training
LiseLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We really enjoyed our private sessions with Payton. She helped us immensely to get on the right track with our six month old Pom puppy Chica. Chica is adorable but she is a little princess who wants her own way, doesn't want to hear "No" and has the occasional ugly tantrum. We now have techniques to deal with these…
Reasonable priceDog training
Kileen2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Insight K-9 Solutions provided excellent puppy obedience guidance for my small dog. Payton was knowledgeable and patient and was able to provide context to understand my dogs behavior. My dogs confidence has grown immensely and I have a much stronger relationship with my dog as a result of the understanding provided…
jessup8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Insight is top notch! There's none better. Looking forward to continuing the great work!
Great priceDog training
Luca3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The whole training team is amazing and professional: every single lesson teaches skills we use every day.
We work mostly with Payton and Owen on our two Mals. Our big boy has some confidence issues that make family integration harder and walking him in novel places challenging.
Worth mentioning: after just a few…
Great priceDog boarding with trainingDog training
jaiden8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This place is the best place to take your dog if you want training. They are all absolutely amazing especially Peyton. She cares so much for the dogs you can tell. They work so hard and are so knowledgeable and patient and professional when it comes to caring for your dog, other dogs, and you as an owner. I’m so…
My fiancé her son and I all moved in together about a year ago and I brought my dog with me. At first her son and our dog got along great but over time some sibling rivalry showed its ugly head. The dog was showing aggression by bearing teeth and barking, although most of the time things were great. We needed to figure something out and found Ryan and his team. They were fantastic all the way around! They were able to really connect with my stepson and did so well taking care of his special needs. Without going into details the boy and dog get along great now and the dog came out the other side an infinitely more confident and obedient member of the family! I thought I might have to find him a new home but with their help I don’t have to. I can’t recommend them enough!!
Price assessment: Great price
Services: Dog training
Lise YaleLocal Guide · 14 reviewsiTotal number of Google reviews Lise has written across all businesses on Google Maps, not just this one.
We really enjoyed our private sessions with Payton. She helped us immensely to get on the right track with our six month old Pom puppy Chica. Chica is adorable but she is a little princess who wants her own way, doesn't want to hear "No" and has the occasional ugly tantrum. We now have techniques to deal with these issues and we appreciated the ability to have specific practices covered in our weekly one hour sessions or via text with Payton between sessions. The space is perfect for indoor and outdoor activities and I loved all the care and attention from staff. We learned a lot and Chica had a great time!
Price assessment: Reasonable price
Services: Dog training
Kileen Taylor2 reviewsiTotal number of Google reviews Kileen has written across all businesses on Google Maps, not just this one.
Insight K-9 Solutions provided excellent puppy obedience guidance for my small dog. Payton was knowledgeable and patient and was able to provide context to understand my dogs behavior. My dogs confidence has grown immensely and I have a much stronger relationship with my dog as a result of the understanding provided and training to guide her behavior. Thank you Insight K-9 Solutions!
jessup tillmon8 reviewsiTotal number of Google reviews jessup has written across all businesses on Google Maps, not just this one.
The whole training team is amazing and professional: every single lesson teaches skills we use every day.
We work mostly with Payton and Owen on our two Mals. Our big boy has some confidence issues that make family integration harder and walking him in novel places challenging.
Worth mentioning: after just a few lessons, I learned practical, day-to-day skills to build his confidence and strengthen our relationship. After a board-and-train this summer, he had a big confidence boost, and he’s improving even faster now.
I just have to say thanks! And highly recommend!
Price assessment: Great price
Services: Dog boarding with training, Dog training
Response from the owner · 2 months ago
You've done great with your pups! I'm super impressed with Argo's progress. Keep up the great work with them!
jaiden smith8 reviewsiTotal number of Google reviews jaiden has written across all businesses on Google Maps, not just this one.
This place is the best place to take your dog if you want training. They are all absolutely amazing especially Peyton. She cares so much for the dogs you can tell. They work so hard and are so knowledgeable and patient and professional when it comes to caring for your dog, other dogs, and you as an owner. I’m so glad I found these amazing people to train my puppy!🩷
Response from the owner · 2 months ago
You have made so much amazing progress with your puppy. She is growing into such a beautiful and confident young dog and I can't wait to see the amazing adventures you go on with her.
Noah Clemmer4 reviewsiTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
What a great experience working with all the trainers here! You go there thinking your dog needs work on something and leave learning that it’s all within the handler. Ryan’s teaches people about how dog’s think, which ultimately drives their behaviors. Couldn’t recommend more, an awesome team and great environment to improve your relationship with dog.
Price assessment: Great price
Services: Dog boarding with training, Dog training
Response from the owner · 2 months ago
You've been great with your pup and I'm really impressed by all the skills you've learned in a short amount of time.
Kelly Mallette2 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
The only thing Insight K9 solutions is better at than reading and training dogs, is taking care of people. Every single trainer throughout this organization is the best I have ever seen. There are no gimmicks or packages and the results speak for themselves.
Price assessment: Great price
Services: Dog boarding with training
Response from the owner · 3 months ago
Coming from a veterinarian, your comments are really appreciated. As always, thank you for your care and trust in us.
Hannah Pearson9 reviewsiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
I can't believe I forgot to leave a review! I did several training sessions over the summer of last year at the Olympia location of Insight K9. Ryan, Payton, and everyone we worked with were absolutely wonderful. My dog Tex has aggression issues. They've given me the tools to work through and improve both of our lives. This place is truly wonderful and I highly recommend them!
They are kind, professional, amazing dog trainers.
Price assessment: Great price
Services: Dog training
Response from the owner · 6 months ago
I'm so happy you're doing great with Tex! You were wonderful at learning something new and implementing it. Let us know if you have any questions in the future. We're always happy to help.
LynnLocal Guide · 13 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Our family pet showed potential to become my service dog, so I reached out to Insight K9 and couldn't be happier. They've trained me as much (if not more) than my dog, and we are well on our journey with Jim as a service dog in training. And it's been fun, which makes everything easier. 🤗
I'll admit, I was nervous about taking my Chihuahua mutt to "serious" trainers for service training, but they've been super nice and super supportive.
Working with Payton has been great. She doesn't just tell you what to do, she explains why to do it, including the science behind it as appropriate. And she's done an excellent job of tailoring our lessons to accommodate my limitations, as well as determining the best way for Jim to learn specific tasks.
Price assessment: Reasonable price
Services: Dog training
Response from the owner · 3 months ago
You guys have come so far with Jim! I love seeing how enthusiastic she gets to work with you. She is so spunky!
