How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREInsight Pest Solutions
El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,222 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Solutions for 8 kinds of job.
Insight Pest Solutions for ant extermination
Clear ✕All 269 Google reviews tagged “Ant extermination” · showing 200
Cole was on time and professional. We appreciate his knowledge and assistance!
Fast, friendly explained what was going to get done & did exactly that. We feel safer, confident & happy for a future with this pest control for the future. Well worth the price. Best of all pet friendly chemicals for fleas & ticks. Thank you for your service.
Cole was an incredibly respectful and conscientious man! His customer service is Top-notch! Thank you so very much for all that you did today! I look forward to your next visit! God bless you!
Taylor was very professional and answered all our questions and provided great service.
Pedro gave excellent service and was very thorough. Great company with friendly and knowledgeable people.
Great service, our Insight personnel that comes and does the service is always friendly and helpful. They have pet friendly options and that is great for my fur-baby.
The service was great and the employees are friendly and knowledgeable about all aspects of pest control. Carson was fabulous with helping out with a customer service issue and made sure to correct the problem right away. I highly recommend this company for all your pest control needs.
Cole came promptly to our residence for a full home & outside pest extermination. He was kind, polite, and thorough. He was great to work with and would highly recommend him as a service tech.
Cole did an excellent job - retreated all areas inside and out. Very friendly and courteous!
He wanted to know if there were places I was having insect problems. Listened and was very helpful.
Giovanny our rep was kind, attentive, honest and thorough with multiple steps when spraying our yard. Didn’t mind me asking questions and offered to answer them as well. Good service looking forward to future treatments and getting spiders and bugs controlled
He was on time and very efficient. Very polite.
Pedro was professional and detailed. So detailed in fact, that while he was going over the areas and what he had done, a large pregnant Black Window came out from a hidden area (sick and dying). Pedro eliminated and disposed of this potential hazard! Yep, I m a full time customer, and will request Pedro at every opportunity! Thank you Pedro and Insight!
Pedro was absolutely amazing. His attention to detail and his care to make sure his job was done thoroughly was very much appreciated! He then proceeded to stay longer to explain exactly what he did in detail and let me ask any questions I had. 10/10 service I definitely felt like he went above and beyond.
Accurate service, Pedro took the time to explain what he did and answered all the questions we had. We would definitely recommend services to family and friends.
Thanks so much Giovanny. Great, Friendly and expedient service!!
Pedro was very respectful and professional. He explained everything he did and answered all our questions.
Taylor was very professional and took the time to answer all of our questions.
Robert did a great job! Thank you
Taylor was amazing! Very polite very nice!! Thank you, Taylor for taking care of my home!
Awesome job when they come to the house
Taylor was knowledgeable and friendly. He was very thorough with his explanation and work. Outstanding!
Robert was very informative and personable and on time.
Robert came out and did my second service. He was professional and I am extremely satisfied with the service. Thank you Robert and Insight Pest Solutions for taking care of my pests!!! I recommend this company to anyone looking for a professional solution to and pest control you may need!!!
Thank you Giovanni for providing great customer service and for the detailed information provided to us on pest control services that were done to the outside of our home 🙂
Pedro provided amazing service today & was very thorough in explaining the process before starting the work.
Giovanny was a pro and was done in no time at all. Small house. We all know bugs are inevitable, so thanks for getting me started on a bug free… ish life!
Robert did a great job, super informative and friendly
Pedro was super nice! Very respectful of my home and my fur babies. He answered all my questions, patiently and gave me information for following up, if needed. Will definitely keep using their services.
Taylor did a great job exterminating the ant problem we had. He was very professional and friendly. He gave an hour notice to when he would be arriving. Highly recommend them.
I recently left a bad review about Insight Pest Solutions. I was really frustrated for the majority of my 1-year contract. However since my review I have been contacted by multiple people at insight pest solutions that were more than friendly and helpful in trying to resolve the issues we had been dealing with.…
Great experience. Taylor did an awesome job.
Pedro was excellent very polite he wore shoe covers in the home and explained every detail on what he was doing and why. Would love to have him back for the rest of the visits.
Good experience. Very helpful.
Robert serviced today. Friendly and answered all my questions because of my concerns about my pets. I'm glad I signed up.
Robert does a great job each time. He was very kind and asked multiple times if I had questions. Service was quick and easy. Thank you.
Highly recommend Insight Pest! Giovanni was efficient, thorough, and professional. He takes his time to treat all areas and makes sure everything is properly addressed. They are also very friendly, always willing to answer questions and address any concerns. Excellent service every time!
Robert Danti was great, fast, and friendly even wore shoe covers before going in my home would recommend anytime also
Robert did an awesome job. He explained to me what he’s gonna do outside very cordial professional.
Robert maintained communication and arrived at the scheduled time, he encouraged questions and concerns, and addressed them with knowledge. His service was fast, but thorough, and he provided information on the products used and their efficacy, which was appreciated!! Robert is an asset to your company!!!
Robert was great!! More then willing and understanding
Fast, friendly, and knowledgeable. Robert was very helpful and addressed all of my concerns with insects in my RV. Quarterly service from Robert went just as well as before. Grateful to have found this company and Robert is a great technician. Thanks again!
Jiovanny got straight to work fast and efficiently spraying and setting up traps highly recommended this company and this employee!
Very personable young man did a very thorough job. Much appreciated. Giovanny was most helpful explaining everything he did.
Robert
Taylor was out to do spray at my house Tuesday July 29…. He was very courteous friendly and attentive to any request I had concerning bug issues. I am certainly very happy to have contracted Insight Pest Solutions to keep maintenance on my home bug and pest control. Thank you!
Giovanny was super respectful, very fast and thorough. Definitely recommend him to others.
Fast response time. Giovanny came out and got the job done fast. I was very pleased with how good the job was done and how friendly he was!
Great service! Job well done by Robert! Very nice, thorough and informative! Would request Robert to come again! Thank you!
Giovanni was professional and did a good job.
Giovanny came today took care if everything in a quick and professional manor great services
Robert was great, he was on time. Very professional and knowledgeable about what he was doing and other services you all offer.
Pedro came out today for pest and weed control ; very professional, friendly, and knowledgable and also gave good tips on insects. I highly recommend Insights Pest Solutions!
Taylor is awesome! Thank you!!
Taylor was a very intelligent and extremely helpful person in his field also extremely positive energy about him glad I went with this company for my pest needs and will definitely continue to use them!
Robert provided great service, very pleasant to work with 🙂
Robert was great thank you!
Pedro exhibits exceptional professionalism and consistency. His demeanor is consistently polite and professional. I appreciate his extensive knowledge of the solutions they employ and the rationale behind their application in specific areas. Pedro demonstrates utmost respect for my residence. I highly recommend…
Giovanny did a fabulous job
Buen service no me puedo quejar atencion muy buena y tratando dar mas informacion sobre productos que talvez el cliente no sabe 100% recomendable
Ian did a great job explaining the process of working with a pest control company. We've never committed to a contract/plan as we always sprayed our own home with store products. We found, however, an opportunity to have peace of mind allowing out kids to play in a pest free environment. Again, Ian was great today…
Pedro was very polite and helpful he has a very professional demeanor and I appreciate the help
I was really surprised at all the work that was done. I sure got my money's worth. The tech ( Giovani) was very friendly and easy to talk to he did a great job. If he is any indication of the rest of the staff Pest Solutions has good people on thier team. Thanks again. Very satisfied customer.
Giovanny was on time, courteous and professional. He explained what he did and asked of I had any questions. Great service and would highly recommend.
Took care of all of my concerns. Super professional.
Since we’ve started our journey with insight, we have had no issues with any type of insect, rodents, wasps, etc. It’s been really nice and would recommend to everyone!
Quick and courteous service.
I had a great experience with Insight Pest Solutions! Pedro was professional, friendly, and very knowledgeable. He took the time to explain everything clearly and made sure all of my concerns were addressed. The service was thorough, efficient, and made me feel confident that the pest issue was being handled…
Excellent service
unfortunately my rating had to go down from a 5 to a 1 star. was promised a follow up appointment today and no on arrived. no call no show. wouldve been appreciated to receive a call ahead of time letting me know the tech wasn't arriving. also these guys did not inform me on all the extra fees I would be paying for…
I’m very happy with Insights Pest Solutions service. I have not had any bothersome insects since I started using them. The employees are efficient, polite and very responsive to customer needs. Taylor informs me and answers all my questions.
Taylor was working down our street and I saw what great work he was doing for my neighbors so I asked for his card. He had time to come give us a quote to spray for weeds. We were so impressed with Taylor and his work that we signed up for repeat services.
Great customer service from Giovanni and Taylor
Taylor Meyers. Respectfully, professional, and thorough. Follow up visit, professional results.
They did an amazing job! Very quick yet thorough job! Very nice and personable!
He communicated well with me and was quick and to the point.
Pedro was great. Was told he was in the morning and came punctually. Also did very great explaining the different pesticides being utilized
Taylor did an excellent job again for us.
Robert was fast, thorough and courteous. Excellent service!
Pedro went above and beyond! Outstanding customer service from start to finish. Highly recommend him.
Robert was great, quick, efficient, and answered all of my questions.
Robert was very informative, thorough and kind
Robert was very friendly, respectful, and helpful. Answered all of my questions. Very professional. Would recommend this company to family, friends, and neighbors
Robert was great! He knew his stuff, was on time and he was very polite. Would definitely like to have him back to service out house again.
Robert was super helpful and so pleasant!!! He really put me at ease with all my concerns and answered all my questions throughly! Thank you!
Robert was courteous, explaining procedures and expected results well on his first treatment.
Pedro was punctual as well as professional.
Great work very knowledgeable
Great and very Professional. They trully outdid their selfs. Tyler Assisted me and came thru💪 Thanks🫡🙏
Taylor was very professional, informative, explained everything in detail and answered all my questions. I highly recommend Taylor and Insight Pest Solutions.
Robert removed wasps and applied product inside and outside of my home. He was kind with my dog and provided clear instructions on how to proceed. I feel good about their service.
Robert was friendly and answered all questions.
Robert was very thorough and took his time to make sure all the service expectations were met.
Robert treated the yard and house today. Friendly, answered questions, and thorough. 👍
Was very nice, helped with my specific issues with a smile and did a great job with my pet and child around.
Robert was great!!! Came in was thorough explained to me what he was doing and got it done! Thanks!!
Excellent service, David was very helpful and willing to answer my questions.
Robert did an amazing job!
Robert did a great job and was extremely respectful. He made sure all my questions were answered about the bug spraying. Amazing job overall would highly recommend!!
Robert was very professional and friendly, he explained what he was going to do and also what I had to do afterwards. I would recommend Insight Pest Solutions, they're very Knowledgeable of what they're doing.
Robert did a great job! He made sure we could relax this summer without bugs inside
Pedro was just awesome. Gave me courtesy calls, informed me of anything I needed to know related to treatment and was super professional and customer service oriented. Ask for Pedro!
Robert had Excellent customer service!!
David did an ev Excellent job and explained what he did during his visit. Very knowledgeable and good customer service
Robert was absolutely amazing quick and through would absolutely recommend 10/10
This is the first time we had David as our tech. He was very polite and professional. He first asked if we had any concerns he could address. He also explained everything he did and asked if we had any questions. We were very pleased with his visit today. Pedro V. has been our tech in the past and he exceeds all…
David just completed our quarterly treatment. Pedro is our regular tech and we’re a little bit apprehensive with a new tech. We love Pedro. Have to say though David was just as awesome. Polite, professional, friendly, respectful of our property. He introduced himself and asked if we had any areas of concern. We…
They did a fantastic job for us very thorough and no issues and great tech
David did a good job providing my pest services thus month. I asked him to ensure he got all the ant piles and he made sure to do that as well.
Very polite and pleasant.
The tech covered any and all questions I had about the subscription and the services and eased my concerns about the products use harming my animals and visiting reptiles that live in my yard. Work was done in a quick and discreet fashion and rather well done, I might add. Thanks for the great service.
Outstanding service deserves to be recognized—bottom line. David at Insight Pest Solutions set the standard for professionalism and execution. From initial contact to completion, he demonstrated top-tier communication, punctuality, and technical expertise. He conducted a thorough assessment, explained the situation…
Robert was very Professional and friendly.
Great service. Robert was very swift and precise with the service. Before he began he ask if I had any questions and when he finished he also asked if I has any questions about the service and products. Also he removed to wasps nest. Thanks great service
Ro bert was awesome! He took the time to explain me the whole process.. what he was gonna do.. what to expect and any questions or concerns you let him know right away.. professional and attentive to detail.
Impressive service by Robert.
Robert was very professional, explained the entire process and addressed areas of concern that I pointed out.
Excellent service! Pedro answered all our questions and was super kind!
Thank you Pedro V. for your dedication to providing your customers First Class service.
Came in and did the service, web clean up, spray the perimeter, traps in garage and treated the lawn areas. All gates returned to normal positions.
Robert did a very professional job. Very satisfied with the job.
Taylor did a great job and explained everything in great detail. Nice guy
Great service. Did not receive a text or call before he showed up. But other than that, excellent. Robert was the greatest, very professional.
Robert was great on time and covered everything.
Robert was awesome!!!
Insight and Pedro helped a lot with our questions and concerns. They sprayed inside and outside at a wonderful price! I've never experienced a service that is so thorough and helpful.
Taylor and Andres did an awesome job spraying my yard for pest control. They are both very professional, knowledgeable and extremely helpful and friendly. Thank you so much.
Despite having a issue with the office it self and dealing a a very rude lady and making it a difficult situation by not being in the system and saying that the representative I spoke to didn’t exists and making me feel as if I didn’t know what I was talking about not to mention I had to email her the service…
Robert did great. Very fast and effective service!
Taylor from Insight was very professional, text before showing up, offered to answer questions before starting, and provided a detailed description of what all he was going to do on this initial service. Everyone I have spoken with at Insight was very polite and eager to assist. I look forward to working with them in the future.
Pedro was very professional and courteous and thorough. He explained in detail on what was done and what to expect.
Outstanding job by Robert. Covered all areas and was on time. Very professional and good communication with client. Thanks Robert!
Robert did an amazing job at our house! He was quick, friendly, and knowledgeable!
Was thorough in his explanation of what he was going to do and what he did. Very courteous while he was at my home.
Great service! Robert was very helpful and answered all my questions.
Great service, knowledgeable and friendly
Technician Robert came out. Very professional and respectful. Sprayed the inside and outside of the house. Even layed down granules on the outside. Pulled down small cobwebs along doors and window seals. Very thorough.
Excellent communication and customer service from start to finish!
He came to the door to let know that he here. Then went right to work lt take any time to finish. He did a great job.
Robert did a great job, thank you
Mr Robert was city informative and professional with his work. Thank you.
Awesome service Robert! Thank you
Taylor and Dave provided friendly, and professional customer service! They explained everything they did for my house, and took care of the wasps in my bushes. Appreciate it, gents!
Very friendly and professional. Treated my entire house.
Taylor and David were great. Work was fast & efficient. Really appreciate their work .
Great experience with pest control. Robert was our technician and was super knowledgeable and nice. Did a great job and was in and out with full coverage.
As always Taylor was very professional, personable and thorough. We appreciate the care and respect he gave to us and our property. Thank you Taylor!
Robert was very professional and quick with the service. He was able to answer all my questions and concerns. Thank you Robert!
Loved how fast and seamless this was . Thank you
Taylor is very good to work with. He’s professional and experienced in his field of pest control. I’m glad to have him on my team
Great service! Gentleman very polite, great explanation of services this day. Very pleased with the ongoing maintenance!
Robert was awesome and very efficient and thorough
Insight employee were very friendly and patient. They worked really quickly and answered all my questions with patience. I would definitely recommend to family an neighbors.
Taylor did my service at my house great customer service. He was very knowledgeable about the treatment and the bugs in the area. He is definitely the reason why I will continue with this service.
Robert did an Excellent job with our yard today!
Pedro did a great job. He was very professional and completed the quarterly appointment efficiently and quickly
Robert provided great customer service and answered all my questions related to pest control and the health of my pets. Appreciate his service and work!
Robert was amazing
Taylor was extremely friendly, professional and knowledgeable of local pests.
Had a wonderful experience with Taylor! Very friendly, punctual, and knowledgeable. He worked very fast and showed up early.
Excellent service and greatly communicative about keeping my pets safe.
Taylor was informative & professional
Pedro was my tech today and he did an awesome job. He was very thorough and explained exactly what he was doing and why.
Taylor was amazing. Very prompt and very kind I would recommend him every time without a doubt
Pedro provided an amazing service! Informative and treat my house with care. Explain everything
Taylor was very informative and answered all my questions and concerns. Very professional.
Taylor showed up right on time, excellent customer service, very professional both in appearance and character. I would recommend Taylor and his service.
They were very kind from the first contact; Taylor was very patient and very quick. I highly recommend
Taylor Meyers is a professional! Fast and great service!
Taylor was and would like to have him as my tech through the duration of my contract. Very respectful young man.
Austin was a great technician and was very helpful and informative. He was very thorough and knowledgeable. Great guy all around. Very nice 😊
Ian was my technician and he did a great job, he was professional,knowledgeable, and swift in both treatments very great experience
Great job!
Such a lovely group of hard workers- Giovanni, Taylor and Austen. So happy I got this service to help maintain my new home. Update: Pedro came today for weed control. So happy I have this service. Update: Thank you, Taylor.
Very respectful people! Great service and not too expensive for what we got!
Pedro is the gentleman that usually does the service at our home. He is very thorough and always makes sure my questions are answered. Does a great job!!
The tech was very courteous and professional. He was very thorough and arrived on time as he said he would.
Pedro was Friendly and helpful! He called and let me know he was starting and sent a text when he was complete. Not the biggest fan of paying a monthly subscription to a service that comes out every three months. Waiting until I can cancel and go to a service that doesn’t feel like a rip off.
Friendly reminders and easy rescheduling with no hassle. Pedro is always so nice, accommodating, and knowledgeable about any questions I have. I have dogs and Pedro is always sure to keep the gate closed when coming and going. Pedro does a great job in a timely manner. I hope he continues being my Insight Pest Solutions service technician.
Taylor came for our service today. He was very courteous and took the time to let me know what he was going to do. Your guys are so professional!
Taylor is very curious and professional
Pedro was very communicative, respectful, educated and friendly. He came and sprayed the entire interior and exterior of my home. Definitely recommend.
Taylor did an amazing job. He took the time to explain everything he was doing which was super appreciated. Would high recommend!
Pedro did a wonderful job of applying pesticides to address covered pests. He also took the time to answer questions I had about covered devices. Highly recommended.
I love Pedro work he came in and got right into work he let me know what was going on with everything and made sure I knew what he was spraying around my home I definitely would continue to have this company
Great service. Do what they say they are going to do and show up on schedule.
Thank you to Insight Pest Solutions, Pedro is a professional, always very kind! He has made sure to answer all our questions and address our concerns. We are very satisfied with every visit.
Pedro is very respectful and always helpful if we have questions.
Pest solutions has been a great experience and friendly. Especially the Tec Austin, great customer service.
Taylor was great, he went over to make sure I was having everything I wanted done and got the job done. He answered any questions I had and was really nice.
Pedro was our first technician, who came in at the time we were told he would and promptly worked around our property. One thing that I found great as part of the service was Pedro taking down and cleaning all of the cobwebs from our spider infestation. After a couple of weeks from the product doing its thing, we…
Iain did a fantastic job. He was very informative for our first time. He listened to our individual needs and worked efficiently. Thank you Iain!
We’ve had a great experience! Love that their spray is not harmful to kids and pets. Our problems pests have pretty much disappeared, and when some ants popped back up in the kitchen they were quick to schedule us to take care of that. Pedro specifically has sprayed our house twice and is very kind and knowledgeable. Very happy!
First time client; Taylor technician, he was friendly, courteous, respectful extremely professional. Answered my questions promptly and professionally. After completion of service explained the extermination process. Taylor promptly answered my questions and concerns that needed to be addressed. I fully understood…
Pedro was a great help. Great customer service and very much knowledgeable of the services they provide. Satisfied customer!
Pedro did an excellent job! Super fast and took care of every corner ! Great customer service
Taylor has been a wealth of information and help with my current pest problem! Without him I would be neck in spiders and all the creepy crawlers we all despise! Insight pest solutions has been extraordinarily timely and their techniques have kept my home pest free! Thanks so much Taylor!
Taylor always provides great service.
I was checking the mail one day and saw and Insight Pest Solutions van across the street at my neighbor's house. I walked over to speak with the gentleman performing the service and asked him about their company. He introduced himself and said his name was Pedro and proceeded to share some information with me. He…
Iain was very knowledgeable and helped assure me my ant problem will be taken care of.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 269 | $76–$246 |
| Spider extermination | 267 | $58–$136 |
| Hornet & wasp extermination | 230 | $81–$246 |
| Cockroach extermination | 210 | $79–$196 |
| Rodent extermination | 149 | $75–$323 |
| Flea & mite extermination | 116 | $81–$323 |
| Bed bug extermination | 43 | $171–$426 |
| Bug & insect extermination | 18 | $71–$144 |

