Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Insight Pest Solutions

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,222 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 96% of wildlife removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than —% of wildlife removal services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$171–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Bed bug extermination” · showing 40

Mariana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service, our Insight personnel that comes and does the service is always friendly and helpful. They have pet friendly options and that is great for my fur-baby.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
jaime4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great experience. Taylor did an awesome job.

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationBed bug extermination
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert Danti was great, fast, and friendly even wore shoe covers before going in my home would recommend anytime also

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
George9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional and answered all questions

Paid $80–100Reasonable priceBed bug extermination
Haley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast response time. Giovanny came out and got the job done fast. I was very pleased with how good the job was done and how friendly he was!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
L5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. Thank you Robert

Paid $80–100Reasonable priceBed bug extermination
Carmen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
FLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

unfortunately my rating had to go down from a 5 to a 1 star. was promised a follow up appointment today and no on arrived. no call no show. wouldve been appreciated to receive a call ahead of time letting me know the tech wasn't arriving. also these guys did not inform me on all the extra fees I would be paying for…

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Sheila6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Taylor was working down our street and I saw what great work he was doing for my neighbors so I asked for his card. He had time to come give us a quote to spray for weeds. We were so impressed with Taylor and his work that we signed up for repeat services.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Michelle15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Robert was super helpful and so pleasant!!! He really put me at ease with all my concerns and answered all my questions throughly! Thank you!

Paid $180–200Great priceCockroach exterminationBed bug exterminationAnt extermination
Derick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great and very Professional. They trully outdid their selfs. Tyler Assisted me and came thru💪 Thanks🫡🙏

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Brennen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Robert did an amazing job!

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Irma11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very polite and pleasant.

Paid $100–120Not sureRodent exterminationSpider exterminationFlea & mite extermination
KenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service. Did not receive a text or call before he showed up. But other than that, excellent. Robert was the greatest, very professional.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Robert was great on time and covered everything.

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
ArielLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Insight and Pedro helped a lot with our questions and concerns. They sprayed inside and outside at a wonderful price! I've never experienced a service that is so thorough and helpful.

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Dezzi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Despite having a issue with the office it self and dealing a a very rude lady and making it a difficult situation by not being in the system and saying that the representative I spoke to didn’t exists and making me feel as if I didn’t know what I was talking about not to mention I had to email her the service…

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Renee12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very friendly and professional. Treated my entire house.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Oscar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Taylor and David were great. Work was fast & efficient. Really appreciate their work .

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
sean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Taylor did my service at my house great customer service. He was very knowledgeable about the treatment and the bugs in the area. He is definitely the reason why I will continue with this service.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were very kind from the first contact; Taylor was very patient and very quick. I highly recommend

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
ShameiaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Austin was a great technician and was very helpful and informative. He was very thorough and knowledgeable. Great guy all around. Very nice 😊

Paid $60–80Hornet & wasp exterminationRodent exterminationSpider extermination
Bill14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great job!

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Friendly reminders and easy rescheduling with no hassle. Pedro is always so nice, accommodating, and knowledgeable about any questions I have. I have dogs and Pedro is always sure to keep the gate closed when coming and going. Pedro does a great job in a timely manner. I hope he continues being my Insight Pest Solutions service technician.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Kayla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Pedro was very communicative, respectful, educated and friendly. He came and sprayed the entire interior and exterior of my home. Definitely recommend.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Morgan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Pedro is very respectful and always helpful if we have questions.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Valerie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Pest solutions has been a great experience and friendly. Especially the Tec Austin, great customer service.

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Christian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pedro went above and beyond treating my yard! Great job !!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
donald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ein came by today and sprayed for weeds and pests. Very professional and friendly guy. 10/10 will kill bugs with them again

Not sureBed bug extermination
DonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Austin was amazing and super knowledgeable. Explained the entire process during and after the job was completed. So glad they stopped by today and we switched our service after 5 yrs of sub par performance from our previous vendor. Thank you again

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Taylor10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ian came out and treated my house for pests and weeds! He was very efficient throughout the entire process. He also explained all the products he used and why they were needed! Of all the pest control companies I've used, Ian left the best impression.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Martha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brock was excellent today.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
layla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Austin was very helpful. Very quick and easy process!

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
CollinLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Iain and Austin were the pest control professionals that came out to give us our very first treatment (as we are brand new customers). They were very polite and knowledgeable. They took the time to explain the "ins and outs" of what they were applying and why. I appreciate that about service professionals. I look…

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
JessicaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pablo Villanueva from Insight Pest Solutions did an amazing job with our pest services! He was professional, thorough, and made sure everything was taken care of. I would highly recommend him to anyone in need of pest control. Great service all around!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Na2 months ago★★★★★

Rating only, no written review.

Paid $120–140Great priceCockroach exterminationBed bug extermination
Jessica5 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
VeronicaEdited 6 months ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Danial6 months ago★★★★★

Rating only, no written review.

Paid $60–80Not sureHornet & wasp exterminationRodent exterminationSpider extermination
carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Rating only, no written review.

Paid $40–60Reasonable priceHornet & wasp exterminationFlea & mite exterminationCockroach extermination

Show more bed bug extermination reviews (3 more) →

Price

$71-33% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 50%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination269$76–$246
Spider extermination267$58–$136
Hornet & wasp extermination230$81–$246
Cockroach extermination210$79–$196
Rodent extermination149$75–$323
Flea & mite extermination116$81–$323
Bed bug extermination43$171–$426
Bug & insect extermination18$71–$144

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