Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Insight Pest Solutions

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,222 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 96% of wildlife removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than —% of wildlife removal services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.210
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 137
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 210 Google reviews tagged “Cockroach extermination” · showing 40

haylee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

cole was amazing and explained everything very well and was being very thorough and assuring, and told us to call him anytime if we saw anything I like the way he explained things about the younger kids and animals in the home and wasn’t trying to rush through everything

Paid $140–160Great priceSpider exterminationCockroach extermination
Lyndon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Cole was very professional and did a great job.

Paid $180–200Reasonable priceRodent exterminationCockroach extermination
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very informative 👏 great performance 👏

Paid $180–200Reasonable priceRodent exterminationCockroach extermination
Laura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fast, friendly explained what was going to get done & did exactly that. We feel safer, confident & happy for a future with this pest control for the future. Well worth the price. Best of all pet friendly chemicals for fleas & ticks. Thank you for your service.

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Aaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cole was professional and friendly. Treatment was thorough at a fantastic price.

Paid $100–120Great priceCockroach extermination
CANDY4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cole was an incredibly respectful and conscientious man! His customer service is Top-notch! Thank you so very much for all that you did today! I look forward to your next visit! God bless you!

Paid $160–180Reasonable priceSpider exterminationCockroach exterminationAnt extermination
ConnieLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Giovanni wonderful customer service 👏

Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Ethan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Pedro gave excellent service and was very thorough. Great company with friendly and knowledgeable people.

Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Viridiana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and communication from Giovanny

Paid $120–140Great priceCockroach extermination
Mariana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service, our Insight personnel that comes and does the service is always friendly and helpful. They have pet friendly options and that is great for my fur-baby.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Aaron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cole came promptly to our residence for a full home & outside pest extermination. He was kind, polite, and thorough. He was great to work with and would highly recommend him as a service tech.

Paid $40–60OverpricedSpider exterminationCockroach exterminationAnt extermination
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Cole did an excellent job - retreated all areas inside and out. Very friendly and courteous!

Paid $20–40Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
TanyaLocal Guide · 339 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Notified of ETA and time was met. Professional technician, Pedro, was clear with process and instructions. He answered all my questions. ⭐

Paid $180–200Reasonable priceSpider exterminationCockroach extermination
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He was on time and very efficient. Very polite.

Paid $40–60Great priceSpider exterminationCockroach exterminationAnt extermination
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pedro was professional and detailed. So detailed in fact, that while he was going over the areas and what he had done, a large pregnant Black Window came out from a hidden area (sick and dying). Pedro eliminated and disposed of this potential hazard! Yep, I m a full time customer, and will request Pedro at every opportunity! Thank you Pedro and Insight!

Customer photo from Chris's review
Paid $180–200Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Nelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thanks so much Giovanny. Great, Friendly and expedient service!!

Paid $100–120Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Bryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Robert and Giovani have helped me and both were extremely friendly, efficient, and knowledgeable. I look forward for having Insight as our pest control service for the years to come

Paid $40–60Reasonable priceSpider exterminationCockroach extermination
antonioLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Awesome job when they come to the house

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Taylor was knowledgeable and friendly. He was very thorough with his explanation and work. Outstanding!

Paid $60–80OverpricedSpider exterminationCockroach exterminationAnt extermination
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert was very informative and personable and on time.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
J9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert came out and did my second service. He was professional and I am extremely satisfied with the service. Thank you Robert and Insight Pest Solutions for taking care of my pests!!! I recommend this company to anyone looking for a professional solution to and pest control you may need!!!

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Noemi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thank you Giovanni for providing great customer service and for the detailed information provided to us on pest control services that were done to the outside of our home 🙂

Not sureRodent exterminationSpider exterminationCockroach extermination
EricLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Giovanny was a pro and was done in no time at all. Small house. We all know bugs are inevitable, so thanks for getting me started on a bug free… ish life!

Paid $40–60Reasonable priceCockroach exterminationAnt extermination
Guillermo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robert was great and really helpful with everything.

Hornet & wasp exterminationSpider exterminationCockroach extermination
jaime4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great experience. Taylor did an awesome job.

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationBed bug extermination
roxy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very knowledgeable. Great customer service 👏🏽 👌🏽 10/10 recommend!

Paid $140–160Reasonable priceCockroach extermination
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Pedro was excellent very polite he wore shoe covers in the home and explained every detail on what he was doing and why. Would love to have him back for the rest of the visits.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Hector1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good experience. Very helpful.

Paid $40–60Great priceSpider exterminationCockroach exterminationAnt extermination
Caitlyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert does a great job each time. He was very kind and asked multiple times if I had questions. Service was quick and easy. Thank you.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Lily10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend Insight Pest! Giovanni was efficient, thorough, and professional. He takes his time to treat all areas and makes sure everything is properly addressed. They are also very friendly, always willing to answer questions and address any concerns. Excellent service every time!

Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert Danti was great, fast, and friendly even wore shoe covers before going in my home would recommend anytime also

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
lil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Just moved into a new house and I told Robert our issues and he took care of everything.

Reasonable priceSpider exterminationCockroach extermination
Deray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert was great!! More then willing and understanding

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Silent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jiovanny got straight to work fast and efficiently spraying and setting up traps highly recommended this company and this employee!

Reasonable priceHome inspectionHornet & wasp exterminationCockroach extermination
Cecilia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
ChrisLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Giovanny was super respectful, very fast and thorough. Definitely recommend him to others.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Giovanni was amazing as always, making sure he targets the problem

Cockroach extermination
Haley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast response time. Giovanny came out and got the job done fast. I was very pleased with how good the job was done and how friendly he was!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Anita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service. Robert was helpful, knowledgeable, and easy to work with.

Great priceCockroach extermination
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Giovanny came today took care if everything in a quick and professional manor great services

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationCockroach extermination

Show more cockroach extermination reviews (170 more) →

Price

$71-33% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 50%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination269$76–$246
Spider extermination267$58–$136
Hornet & wasp extermination230$81–$246
Cockroach extermination210$79–$196
Rodent extermination149$75–$323
Flea & mite extermination116$81–$323
Bed bug extermination43$171–$426
Bug & insect extermination18$71–$144

Compare with