How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREInsight Pest Solutions
El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,222 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Solutions for 8 kinds of job.
Insight Pest Solutions for cockroach extermination
Clear ✕All 210 Google reviews tagged “Cockroach extermination” · showing 160
cole was amazing and explained everything very well and was being very thorough and assuring, and told us to call him anytime if we saw anything I like the way he explained things about the younger kids and animals in the home and wasn’t trying to rush through everything
Cole was very professional and did a great job.
Very informative 👏 great performance 👏
Fast, friendly explained what was going to get done & did exactly that. We feel safer, confident & happy for a future with this pest control for the future. Well worth the price. Best of all pet friendly chemicals for fleas & ticks. Thank you for your service.
Cole was professional and friendly. Treatment was thorough at a fantastic price.
Cole was an incredibly respectful and conscientious man! His customer service is Top-notch! Thank you so very much for all that you did today! I look forward to your next visit! God bless you!
Giovanni wonderful customer service 👏
Pedro gave excellent service and was very thorough. Great company with friendly and knowledgeable people.
Great service and communication from Giovanny
Great service, our Insight personnel that comes and does the service is always friendly and helpful. They have pet friendly options and that is great for my fur-baby.
Cole came promptly to our residence for a full home & outside pest extermination. He was kind, polite, and thorough. He was great to work with and would highly recommend him as a service tech.
Cole did an excellent job - retreated all areas inside and out. Very friendly and courteous!
Notified of ETA and time was met. Professional technician, Pedro, was clear with process and instructions. He answered all my questions. ⭐
He was on time and very efficient. Very polite.
Pedro was professional and detailed. So detailed in fact, that while he was going over the areas and what he had done, a large pregnant Black Window came out from a hidden area (sick and dying). Pedro eliminated and disposed of this potential hazard! Yep, I m a full time customer, and will request Pedro at every opportunity! Thank you Pedro and Insight!
Thanks so much Giovanny. Great, Friendly and expedient service!!
Robert and Giovani have helped me and both were extremely friendly, efficient, and knowledgeable. I look forward for having Insight as our pest control service for the years to come
Awesome job when they come to the house
Taylor was knowledgeable and friendly. He was very thorough with his explanation and work. Outstanding!
Robert was very informative and personable and on time.
Robert came out and did my second service. He was professional and I am extremely satisfied with the service. Thank you Robert and Insight Pest Solutions for taking care of my pests!!! I recommend this company to anyone looking for a professional solution to and pest control you may need!!!
Thank you Giovanni for providing great customer service and for the detailed information provided to us on pest control services that were done to the outside of our home 🙂
Giovanny was a pro and was done in no time at all. Small house. We all know bugs are inevitable, so thanks for getting me started on a bug free… ish life!
Robert was great and really helpful with everything.
Great experience. Taylor did an awesome job.
Very knowledgeable. Great customer service 👏🏽 👌🏽 10/10 recommend!
Pedro was excellent very polite he wore shoe covers in the home and explained every detail on what he was doing and why. Would love to have him back for the rest of the visits.
Good experience. Very helpful.
Robert does a great job each time. He was very kind and asked multiple times if I had questions. Service was quick and easy. Thank you.
Highly recommend Insight Pest! Giovanni was efficient, thorough, and professional. He takes his time to treat all areas and makes sure everything is properly addressed. They are also very friendly, always willing to answer questions and address any concerns. Excellent service every time!
Robert Danti was great, fast, and friendly even wore shoe covers before going in my home would recommend anytime also
Just moved into a new house and I told Robert our issues and he took care of everything.
Robert was great!! More then willing and understanding
Jiovanny got straight to work fast and efficiently spraying and setting up traps highly recommended this company and this employee!
Robert
Giovanny was super respectful, very fast and thorough. Definitely recommend him to others.
Giovanni was amazing as always, making sure he targets the problem
Fast response time. Giovanny came out and got the job done fast. I was very pleased with how good the job was done and how friendly he was!
Excellent service. Robert was helpful, knowledgeable, and easy to work with.
Giovanny came today took care if everything in a quick and professional manor great services
Robert was great, he was on time. Very professional and knowledgeable about what he was doing and other services you all offer.
Pedro came out today for pest and weed control ; very professional, friendly, and knowledgable and also gave good tips on insects. I highly recommend Insights Pest Solutions!
Robert did a great job!
Taylor did a great job. I have no complaints.
Robert provided great service, very pleasant to work with 🙂
Robert has great customer service and get it done fast
Great customer service
Pedro exhibits exceptional professionalism and consistency. His demeanor is consistently polite and professional. I appreciate his extensive knowledge of the solutions they employ and the rationale behind their application in specific areas. Pedro demonstrates utmost respect for my residence. I highly recommend…
Robert answered some extra questions and was super helpful!
Giovanny did a fabulous job
Robert came and was very professional and informative. Great job!!!!!
Buen service no me puedo quejar atencion muy buena y tratando dar mas informacion sobre productos que talvez el cliente no sabe 100% recomendable
Ian did a great job explaining the process of working with a pest control company. We've never committed to a contract/plan as we always sprayed our own home with store products. We found, however, an opportunity to have peace of mind allowing out kids to play in a pest free environment. Again, Ian was great today…
I was really surprised at all the work that was done. I sure got my money's worth. The tech ( Giovani) was very friendly and easy to talk to he did a great job. If he is any indication of the rest of the staff Pest Solutions has good people on thier team. Thanks again. Very satisfied customer.
Giovanny was on time, courteous and professional. He explained what he did and asked of I had any questions. Great service and would highly recommend.
Since we’ve started our journey with insight, we have had no issues with any type of insect, rodents, wasps, etc. It’s been really nice and would recommend to everyone!
Excellent service
unfortunately my rating had to go down from a 5 to a 1 star. was promised a follow up appointment today and no on arrived. no call no show. wouldve been appreciated to receive a call ahead of time letting me know the tech wasn't arriving. also these guys did not inform me on all the extra fees I would be paying for…
I’m very happy with Insights Pest Solutions service. I have not had any bothersome insects since I started using them. The employees are efficient, polite and very responsive to customer needs. Taylor informs me and answers all my questions.
Taylor was working down our street and I saw what great work he was doing for my neighbors so I asked for his card. He had time to come give us a quote to spray for weeds. We were so impressed with Taylor and his work that we signed up for repeat services.
Taylor Meyers. Respectfully, professional, and thorough. Follow up visit, professional results.
Robert was great, quick, efficient, and answered all of my questions.
Tech was on time and finished work in less than an hour.
Robert was very informative, thorough and kind
Robert was great! He knew his stuff, was on time and he was very polite. Would definitely like to have him back to service out house again.
Robert was super helpful and so pleasant!!! He really put me at ease with all my concerns and answered all my questions throughly! Thank you!
Robert was courteous, explaining procedures and expected results well on his first treatment.
Pedro was punctual as well as professional.
Great work very knowledgeable
Great and very Professional. They trully outdid their selfs. Tyler Assisted me and came thru💪 Thanks🫡🙏
Robert removed wasps and applied product inside and outside of my home. He was kind with my dog and provided clear instructions on how to proceed. I feel good about their service.
Robert was friendly and answered all questions.
Provided necessary info regarding techniques and products.
Was very nice, helped with my specific issues with a smile and did a great job with my pet and child around.
Robert was great!!! Came in was thorough explained to me what he was doing and got it done! Thanks!!
Robert did a great job. Being efficient and helping us understand the products
Service man was very polite and helpful. Great service.
Excellent service, David was very helpful and willing to answer my questions.
Robert did an amazing job!
Robert did a great job and was extremely respectful. He made sure all my questions were answered about the bug spraying. Amazing job overall would highly recommend!!
Robert did a great job! He made sure we could relax this summer without bugs inside
Robert had Excellent customer service!!
David did an ev Excellent job and explained what he did during his visit. Very knowledgeable and good customer service
This is the first time we had David as our tech. He was very polite and professional. He first asked if we had any concerns he could address. He also explained everything he did and asked if we had any questions. We were very pleased with his visit today. Pedro V. has been our tech in the past and he exceeds all…
David just completed our quarterly treatment. Pedro is our regular tech and we’re a little bit apprehensive with a new tech. We love Pedro. Have to say though David was just as awesome. Polite, professional, friendly, respectful of our property. He introduced himself and asked if we had any areas of concern. We…
They did a fantastic job for us very thorough and no issues and great tech
Very polite and pleasant.
The tech covered any and all questions I had about the subscription and the services and eased my concerns about the products use harming my animals and visiting reptiles that live in my yard. Work was done in a quick and discreet fashion and rather well done, I might add. Thanks for the great service.
Outstanding service deserves to be recognized—bottom line. David at Insight Pest Solutions set the standard for professionalism and execution. From initial contact to completion, he demonstrated top-tier communication, punctuality, and technical expertise. He conducted a thorough assessment, explained the situation…
Robert was very Professional and friendly.
Great service. Robert was very swift and precise with the service. Before he began he ask if I had any questions and when he finished he also asked if I has any questions about the service and products. Also he removed to wasps nest. Thanks great service
Came in and did the service, web clean up, spray the perimeter, traps in garage and treated the lawn areas. All gates returned to normal positions.
Robert did a very professional job. Very satisfied with the job.
Great service. Did not receive a text or call before he showed up. But other than that, excellent. Robert was the greatest, very professional.
Robert was great on time and covered everything.
Robert was awesome!!!
Insight and Pedro helped a lot with our questions and concerns. They sprayed inside and outside at a wonderful price! I've never experienced a service that is so thorough and helpful.
Taylor and Andres did an awesome job spraying my yard for pest control. They are both very professional, knowledgeable and extremely helpful and friendly. Thank you so much.
Despite having a issue with the office it self and dealing a a very rude lady and making it a difficult situation by not being in the system and saying that the representative I spoke to didn’t exists and making me feel as if I didn’t know what I was talking about not to mention I had to email her the service…
Robert did great. Very fast and effective service!
Taylor from Insight was very professional, text before showing up, offered to answer questions before starting, and provided a detailed description of what all he was going to do on this initial service. Everyone I have spoken with at Insight was very polite and eager to assist. I look forward to working with them in the future.
Pedro was very professional and courteous and thorough. He explained in detail on what was done and what to expect.
Outstanding job by Robert. Covered all areas and was on time. Very professional and good communication with client. Thanks Robert!
Was thorough in his explanation of what he was going to do and what he did. Very courteous while he was at my home.
Technician Robert came out. Very professional and respectful. Sprayed the inside and outside of the house. Even layed down granules on the outside. Pulled down small cobwebs along doors and window seals. Very thorough.
He came to the door to let know that he here. Then went right to work lt take any time to finish. He did a great job.
Robert did a great job, thank you
Mr Robert was city informative and professional with his work. Thank you.
Awesome service Robert! Thank you
Robert did a great job!
Very friendly and professional. Treated my entire house.
Taylor and David were great. Work was fast & efficient. Really appreciate their work .
Great service super fast and very good service i totally recommend them..
Great experience with pest control. Robert was our technician and was super knowledgeable and nice. Did a great job and was in and out with full coverage.
Robert was very professional and quick with the service. He was able to answer all my questions and concerns. Thank you Robert!
Loved how fast and seamless this was . Thank you
I had this company come out this morning for pest control services and I couldn’t be happier with the experience. From start to finish, the attention to detail was impressive, they were thorough and didn’t cut any corners, making sure every area was properly treated. Robert was fantastic throughout the entire…
Taylor did my service at my house great customer service. He was very knowledgeable about the treatment and the bugs in the area. He is definitely the reason why I will continue with this service.
Robert was amazing
Excellent service and greatly communicative about keeping my pets safe.
Pedro was my tech today and he did an awesome job. He was very thorough and explained exactly what he was doing and why.
Taylor was amazing. Very prompt and very kind I would recommend him every time without a doubt
Taylor was very informative and answered all my questions and concerns. Very professional.
Taylor showed up right on time, excellent customer service, very professional both in appearance and character. I would recommend Taylor and his service.
They were very kind from the first contact; Taylor was very patient and very quick. I highly recommend
Austin was a great technician and was very helpful and informative. He was very thorough and knowledgeable. Great guy all around. Very nice 😊
Great job!
Such a lovely group of hard workers- Giovanni, Taylor and Austen. So happy I got this service to help maintain my new home. Update: Pedro came today for weed control. So happy I have this service. Update: Thank you, Taylor.
We had had an excellent experience with Robert from Insight Pest Solutions once again. He was professional, friendly, and extremely knowledgeable from start to finish. Robert took the time to explain everything clearly, answered all of my questions, and made sure I felt comfortable with the treatment plan. He…
Pedro is the gentleman that usually does the service at our home. He is very thorough and always makes sure my questions are answered. Does a great job!!
The tech was very courteous and professional. He was very thorough and arrived on time as he said he would.
Taylor did a good job on the service. I’m going to stay with this company
Friendly reminders and easy rescheduling with no hassle. Pedro is always so nice, accommodating, and knowledgeable about any questions I have. I have dogs and Pedro is always sure to keep the gate closed when coming and going. Pedro does a great job in a timely manner. I hope he continues being my Insight Pest Solutions service technician.
Taylor came for our service today. He was very courteous and took the time to let me know what he was going to do. Your guys are so professional!
Taylor is very curious and professional
Pedro was very communicative, respectful, educated and friendly. He came and sprayed the entire interior and exterior of my home. Definitely recommend.
Bugs were gone haven’t seen them in a while😮💨 thanks to Pedro!!! Huge shout out!! I didn’t even notice they were here exterminating most the time 😬 they had to come find me lol but they are quiet and successful
Pedro did a wonderful job of applying pesticides to address covered pests. He also took the time to answer questions I had about covered devices. Highly recommended.
I love Pedro work he came in and got right into work he let me know what was going on with everything and made sure I knew what he was spraying around my home I definitely would continue to have this company
Great service. Do what they say they are going to do and show up on schedule.
Pedro is very respectful and always helpful if we have questions.
Pest solutions has been a great experience and friendly. Especially the Tec Austin, great customer service.
Taylor was great, he went over to make sure I was having everything I wanted done and got the job done. He answered any questions I had and was really nice.
Excellent service. The first service was great. They got rid of all the spiderwebs. Asked about what kind of bugs I’ve seen around the house and explained every thing to me.
Pedro was our first technician, who came in at the time we were told he would and promptly worked around our property. One thing that I found great as part of the service was Pedro taking down and cleaning all of the cobwebs from our spider infestation. After a couple of weeks from the product doing its thing, we…
Every time the technician comes, it is a great experience. They explain well and are very open to questions you may have. They are very flexible with their time and can adjust to any inconveniences that may occur. Thank you.
Pedro was so cool! Very brave getting close to a black widow to confirm it was black widow. He answered all out million questions we had… even the silly one. Dude is amazing!! Made us feel happy with our choice in choosing Insight Pest Control
Iain did a fantastic job. He was very informative for our first time. He listened to our individual needs and worked efficiently. Thank you Iain!
Pedro was very helpful, thorough, and answered all of my concerns. So far so good with the services.
Pedro was a great help. Great customer service and very much knowledgeable of the services they provide. Satisfied customer!
Taylor was good talked about what he was doing and was really respectful
Austin did an amazing job and thoroughly explained the process. Very thankful that they came and knocked on my door because we were tired of our last pest control service.
I was checking the mail one day and saw and Insight Pest Solutions van across the street at my neighbor's house. I walked over to speak with the gentleman performing the service and asked him about their company. He introduced himself and said his name was Pedro and proceeded to share some information with me. He…
Iaian was the employee who came to spray our home. He was polite and talked through the process.
So far so good. Switched to Insight from another company to save money and get a more personalized experience. Service by Ian was great. Very thorough.
Muy bien servicio el muchacho ( Ian) fue muy profesional y muy amable
Pedro went above and beyond treating my yard! Great job !!
Taylor did a great job on both the exterior and interior of the home. All done within the hour and was professional the whole time!
Our home was serviced by Ian. Great gentleman, very professional. took his time and explained everything. Definitely worth it.
Very professional!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 269 | $76–$246 |
| Spider extermination | 267 | $58–$136 |
| Hornet & wasp extermination | 230 | $81–$246 |
| Cockroach extermination | 210 | $79–$196 |
| Rodent extermination | 149 | $75–$323 |
| Flea & mite extermination | 116 | $81–$323 |
| Bed bug extermination | 43 | $171–$426 |
| Bug & insect extermination | 18 | $71–$144 |
