Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Insight Pest Solutions

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,222 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 96% of wildlife removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than —% of wildlife removal services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.116
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 125
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 116 Google reviews tagged “Flea & mite extermination” · showing 20

Laura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fast, friendly explained what was going to get done & did exactly that. We feel safer, confident & happy for a future with this pest control for the future. Well worth the price. Best of all pet friendly chemicals for fleas & ticks. Thank you for your service.

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
ConnieLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Giovanni wonderful customer service 👏

Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Mariana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service, our Insight personnel that comes and does the service is always friendly and helpful. They have pet friendly options and that is great for my fur-baby.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pedro was professional and detailed. So detailed in fact, that while he was going over the areas and what he had done, a large pregnant Black Window came out from a hidden area (sick and dying). Pedro eliminated and disposed of this potential hazard! Yep, I m a full time customer, and will request Pedro at every opportunity! Thank you Pedro and Insight!

Customer photo from Chris's review
Paid $180–200Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Nelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thanks so much Giovanny. Great, Friendly and expedient service!!

Paid $100–120Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Robert did a great job! Thank you

Hornet & wasp exterminationSpider exterminationFlea & mite extermination
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert was very informative and personable and on time.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Pedro was excellent very polite he wore shoe covers in the home and explained every detail on what he was doing and why. Would love to have him back for the rest of the visits.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
j13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert serviced today. Friendly and answered all my questions because of my concerns about my pets. I'm glad I signed up.

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Caitlyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert does a great job each time. He was very kind and asked multiple times if I had questions. Service was quick and easy. Thank you.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert Danti was great, fast, and friendly even wore shoe covers before going in my home would recommend anytime also

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Deray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert was great!! More then willing and understanding

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Cecilia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Haley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast response time. Giovanny came out and got the job done fast. I was very pleased with how good the job was done and how friendly he was!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robert helped us out today and he was very helpful. He made sure to answer any questions I had before and after he sprayed. Highly recommend.

Great priceFlea & mite extermination
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Pedro came out today for pest and weed control ; very professional, friendly, and knowledgable and also gave good tips on insects. I highly recommend Insights Pest Solutions!

Paid $100–120Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Adikus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robert did a great job!

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
AE12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Taylor did a great job. I have no complaints.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Sandie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Pedro exhibits exceptional professionalism and consistency. His demeanor is consistently polite and professional. I appreciate his extensive knowledge of the solutions they employ and the rationale behind their application in specific areas. Pedro demonstrates utmost respect for my residence. I highly recommend…

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Emily10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Giovanny did a fabulous job

Paid $40–60Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination

Show more flea & mite extermination reviews (96 more) →

Price

$71-33% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 50%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination269$76–$246
Spider extermination267$58–$136
Hornet & wasp extermination230$81–$246
Cockroach extermination210$79–$196
Rodent extermination149$75–$323
Flea & mite extermination116$81–$323
Bed bug extermination43$171–$426
Bug & insect extermination18$71–$144

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