Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Insight Pest Solutions

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,222 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 96% of wildlife removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than —% of wildlife removal services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#136 / 175
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “General pest inspection”

Adrian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Pedro did a great job. He was very professional and completed the quarterly appointment efficiently and quickly

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect exterminationSpider extermination
LeloisLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Our tech Pedro, was wonderful! Super friendly and was willing to answer all questions and he was very personable. He also let us know about some new services Available to us. As always, Glad we joined. We highly recommend this company.

Paid $40–60Reasonable priceHome inspectionTermite inspectionTermite extermination
Kristen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brock was my technician. He was very prompt and communicative. He was also very polite and informative. Great service.

Reasonable priceGeneral pest inspection
Javier2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brock was great today!

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Natalie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and friendly! Tobin was very insightful and did a thorough inspection. Highly recommend!

Home inspectionGeneral pest inspection
Clover2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Iain was a great technician. Prompt and courteous. Answered all our questions. And help save a gecko!!

Reasonable priceGeneral pest inspection
angelina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

ian was very nice and professional

Great priceGeneral pest inspection
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly and knowledgeable. Great service! Thank you Ian and Mason!!!

Great priceGeneral pest inspection
ShannonLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Appointment started right on time. Ian was polite and informative in describing today’s service. Everything wrapped up in less than 40min. although it was the initial spray which took a little more time (inside, front and back yard all treated).

Reasonable priceGeneral pest inspection
Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, great personality and very friendly will definitely recommend to other people

Great priceGeneral pest inspection
Manuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you to insight pest solutions company is great they do there job very well you can tell by the chemicals you see they use around the house great customer service pest control guy mr Iain was great explained everything about wat they do and chemicals that they spray and other different kinds of great chemicals…

Great priceRodent exterminationTermite inspectionTermite extermination
greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

This was our first exprrience with Insight. Lain was our tech and was prompt, courteous, professional and explained exactly what he did. I am very pleased with the service we recieved.

Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
bernice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! Ian came today to spray my house and did a great job. He was on time, professional, and explained everything clearly. I really appreciate how quickly and thoroughly he worked. Highly recommend!

Reasonable priceGeneral pest inspection
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Iain was great, took care of everything and explained what to expect and to look for. Fell great about the products & the performance of the materials. Glad we have Insight protecting my family.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Lindsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Andreas and iain came to the home today. We're very professional, early and did a good job.

Great priceHome inspectionHornet & wasp exterminationFlea & mite extermination
MarkEdited 9 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination

Price

$71-33% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 50%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination269$76–$246
Spider extermination267$58–$136
Hornet & wasp extermination230$81–$246
Cockroach extermination210$79–$196
Rodent extermination149$75–$323
Flea & mite extermination116$81–$323
Bed bug extermination43$171–$426
Bug & insect extermination18$71–$144

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