Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Insight Pest Solutions

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,222 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 96% of wildlife removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than —% of wildlife removal services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.230
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 162
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 230 Google reviews tagged “Hornet & wasp extermination” · showing 20

MoniqueLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Vole did amazing and let me know when Jon was complete

Paid $200+Great priceHornet & wasp extermination
Laura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fast, friendly explained what was going to get done & did exactly that. We feel safer, confident & happy for a future with this pest control for the future. Well worth the price. Best of all pet friendly chemicals for fleas & ticks. Thank you for your service.

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Ana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He Explain the process of all the work He did around the property Very Satisfy !

Paid $100–120Reasonable priceHornet & wasp extermination
Ethan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Pedro gave excellent service and was very thorough. Great company with friendly and knowledgeable people.

Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Mariana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service, our Insight personnel that comes and does the service is always friendly and helpful. They have pet friendly options and that is great for my fur-baby.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Cole did an excellent job - retreated all areas inside and out. Very friendly and courteous!

Paid $20–40Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Sonya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great personal service by Jiovani. Took care of the cobwebs too!

Paid $120–140Reasonable priceHornet & wasp exterminationSpider extermination
RICCARDO12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Courteous, pleasant and attentive young man. Thorough job

Paid $40–60Great priceHornet & wasp extermination
Ayman10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Carson and Taylor were Very friendly, informative and know their stuff; I’ve always been caring for my house on my own, but this time I am handing it over to the experts to do it the professional way at a reasonable monthly payment

Reasonable priceHornet & wasp extermination
Monica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Giovanny was pretty professional, I highly recommend him.

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pedro was professional and detailed. So detailed in fact, that while he was going over the areas and what he had done, a large pregnant Black Window came out from a hidden area (sick and dying). Pedro eliminated and disposed of this potential hazard! Yep, I m a full time customer, and will request Pedro at every opportunity! Thank you Pedro and Insight!

Customer photo from Chris's review
Paid $180–200Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Kenzie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pedro was absolutely amazing. His attention to detail and his care to make sure his job was done thoroughly was very much appreciated! He then proceeded to stay longer to explain exactly what he did in detail and let me ask any questions I had. 10/10 service I definitely felt like he went above and beyond.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Accurate service, Pedro took the time to explain what he did and answered all the questions we had. We would definitely recommend services to family and friends.

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
vincent13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Giovanni did a great job. Took care of all our needs and is very friendly. Insight always does a great job, I am happy with the switch to them.

Great priceHornet & wasp extermination
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Robert did a great job! Thank you

Hornet & wasp exterminationSpider exterminationFlea & mite extermination
Str1ng58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

ROBERT once again was great. Swift and complete service. Always takes the time to make sure i am happy with the service and goes above and beyond what is expected. 10 out of 10 ! Would recommend 100%

Paid $100–120Reasonable priceHornet & wasp exterminationSpider extermination
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert was very informative and personable and on time.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
J9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert came out and did my second service. He was professional and I am extremely satisfied with the service. Thank you Robert and Insight Pest Solutions for taking care of my pests!!! I recommend this company to anyone looking for a professional solution to and pest control you may need!!!

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Julian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Giovanny did a great job!

Paid $140–160Great priceHornet & wasp extermination
JC3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert was very knowledgeable and thorough as well as patient with my Dogs. Great experience overall.

Paid $40–60Great priceHornet & wasp extermination

Show more hornet & wasp extermination reviews (210 more) →

Price

$71-33% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 50%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination269$76–$246
Spider extermination267$58–$136
Hornet & wasp extermination230$81–$246
Cockroach extermination210$79–$196
Rodent extermination149$75–$323
Flea & mite extermination116$81–$323
Bed bug extermination43$171–$426
Bug & insect extermination18$71–$144

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