How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREInsight Pest Solutions
El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,222 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Solutions for 8 kinds of job.
Insight Pest Solutions for hornet & wasp extermination
Clear ✕All 230 Google reviews tagged “Hornet & wasp extermination”
Vole did amazing and let me know when Jon was complete
Fast, friendly explained what was going to get done & did exactly that. We feel safer, confident & happy for a future with this pest control for the future. Well worth the price. Best of all pet friendly chemicals for fleas & ticks. Thank you for your service.
He Explain the process of all the work He did around the property Very Satisfy !
Pedro gave excellent service and was very thorough. Great company with friendly and knowledgeable people.
Great service, our Insight personnel that comes and does the service is always friendly and helpful. They have pet friendly options and that is great for my fur-baby.
Cole did an excellent job - retreated all areas inside and out. Very friendly and courteous!
Great personal service by Jiovani. Took care of the cobwebs too!
Courteous, pleasant and attentive young man. Thorough job
Carson and Taylor were Very friendly, informative and know their stuff; I’ve always been caring for my house on my own, but this time I am handing it over to the experts to do it the professional way at a reasonable monthly payment
Giovanny was pretty professional, I highly recommend him.
Pedro was professional and detailed. So detailed in fact, that while he was going over the areas and what he had done, a large pregnant Black Window came out from a hidden area (sick and dying). Pedro eliminated and disposed of this potential hazard! Yep, I m a full time customer, and will request Pedro at every opportunity! Thank you Pedro and Insight!
Pedro was absolutely amazing. His attention to detail and his care to make sure his job was done thoroughly was very much appreciated! He then proceeded to stay longer to explain exactly what he did in detail and let me ask any questions I had. 10/10 service I definitely felt like he went above and beyond.
Accurate service, Pedro took the time to explain what he did and answered all the questions we had. We would definitely recommend services to family and friends.
Giovanni did a great job. Took care of all our needs and is very friendly. Insight always does a great job, I am happy with the switch to them.
Robert did a great job! Thank you
ROBERT once again was great. Swift and complete service. Always takes the time to make sure i am happy with the service and goes above and beyond what is expected. 10 out of 10 ! Would recommend 100%
Robert was very informative and personable and on time.
Robert came out and did my second service. He was professional and I am extremely satisfied with the service. Thank you Robert and Insight Pest Solutions for taking care of my pests!!! I recommend this company to anyone looking for a professional solution to and pest control you may need!!!
Giovanny did a great job!
Robert was very knowledgeable and thorough as well as patient with my Dogs. Great experience overall.
Robert was great and really helpful with everything.
Robert serviced today. Friendly and answered all my questions because of my concerns about my pets. I'm glad I signed up.
Robert does a great job each time. He was very kind and asked multiple times if I had questions. Service was quick and easy. Thank you.
Highly recommend Insight Pest! Giovanni was efficient, thorough, and professional. He takes his time to treat all areas and makes sure everything is properly addressed. They are also very friendly, always willing to answer questions and address any concerns. Excellent service every time!
Robert Danti was great, fast, and friendly even wore shoe covers before going in my home would recommend anytime also
Very happy with the service and attention to detail that our pest control technician provided for us today. Giovanny, replaced traps sprayed inside and out and even physically removed some spiderwebs that were blocking our garage door sensors. We are happy to recommend this pest control company for their timeliness…
Fast, friendly, and knowledgeable. Robert was very helpful and addressed all of my concerns with insects in my RV. Quarterly service from Robert went just as well as before. Grateful to have found this company and Robert is a great technician. Thanks again!
Jiovanny got straight to work fast and efficiently spraying and setting up traps highly recommended this company and this employee!
Robert
Giovanny did a great job!
Giovanny did a great job! I would really recommend him!
Giovanny was super respectful, very fast and thorough. Definitely recommend him to others.
Fast response time. Giovanny came out and got the job done fast. I was very pleased with how good the job was done and how friendly he was!
Giovani help us a lot! Got rid of the bees nest! And help get rid of the bees in our dead tree!
Giovanny came today took care if everything in a quick and professional manor great services
Pedro came out today for pest and weed control ; very professional, friendly, and knowledgable and also gave good tips on insects. I highly recommend Insights Pest Solutions!
Robert did a great job!
Taylor did a great job. I have no complaints.
Giovany was quick and efficient
I am writing to thank you for the outstanding service recently provided by Giovanny. His commitment to excellent customer care is truly commendable and has made a significant positive impact.
Robert is a well mannered gentleman that did an awesome job spraying the outside. I opted to not do the inside as I have so many pets that might have interfered. Overall service was excellent. Thank you very much, Robert .
Great customer service
Profesional and nice. Explained what he was going to do.
Pedro exhibits exceptional professionalism and consistency. His demeanor is consistently polite and professional. I appreciate his extensive knowledge of the solutions they employ and the rationale behind their application in specific areas. Pedro demonstrates utmost respect for my residence. I highly recommend…
Excellent service that Giovanny provide when service was done super professional
Giovanni helped us with our wasp problem. Great service.
Ian did a great job explaining the process of working with a pest control company. We've never committed to a contract/plan as we always sprayed our own home with store products. We found, however, an opportunity to have peace of mind allowing out kids to play in a pest free environment. Again, Ian was great today…
The service is very good, they always schedule your appointment in time and call you to confirm, and they are always very punctual. Giovanny's service was excellent, he is very friendly, respectful and thorough, he removed a nest of wasps that was just forming at the entrance of my house and finished reinforcing…
Giovanny did an amazing job exterminating everything he was a good person to work with
Giovanny was great getting done he did an amazing job
Took care of all of my concerns. Super professional.
Since we’ve started our journey with insight, we have had no issues with any type of insect, rodents, wasps, etc. It’s been really nice and would recommend to everyone!
Excellent service
Giovanny did an excellent job polite and explain all procedures very happy with the service
unfortunately my rating had to go down from a 5 to a 1 star. was promised a follow up appointment today and no on arrived. no call no show. wouldve been appreciated to receive a call ahead of time letting me know the tech wasn't arriving. also these guys did not inform me on all the extra fees I would be paying for…
Taylor was working down our street and I saw what great work he was doing for my neighbors so I asked for his card. He had time to come give us a quote to spray for weeds. We were so impressed with Taylor and his work that we signed up for repeat services.
Great customer service from Giovanni and Taylor
My guy caden is a huge help always , thanks!
Carson, Pedro and Omar did a great job on our first day. Very friendly service.
Dave was informative and very professional and thorough
Robert was great, quick, efficient, and answered all of my questions.
Robert was very friendly, respectful, and helpful. Answered all of my questions. Very professional. Would recommend this company to family, friends, and neighbors
Robert was great! He knew his stuff, was on time and he was very polite. Would definitely like to have him back to service out house again.
Robert
Robert was courteous, explaining procedures and expected results well on his first treatment.
Pedro was punctual as well as professional.
Great work very knowledgeable
Great and very Professional. They trully outdid their selfs. Tyler Assisted me and came thru💪 Thanks🫡🙏
David did a super job ... Friendly and efficient!! He also showed concern for my dog !!
Taylor was thorough and professional. He took the time to explain all of the work he completed.
Robert was very professional and knowledgeable about the product applied today. Robert understands concerns of pet owners and brought comfort to me explaining when dogs could return to their back yard.
Robert removed wasps and applied product inside and outside of my home. He was kind with my dog and provided clear instructions on how to proceed. I feel good about their service.
Robert was friendly and answered all questions.
Robert, very thorough and comforting Gentleman , trustworthy
Was very nice, helped with my specific issues with a smile and did a great job with my pet and child around.
Robert was great!!! Came in was thorough explained to me what he was doing and got it done! Thanks!!
Service man was very polite and helpful. Great service.
Excellent service, David was very helpful and willing to answer my questions.
Robert. 1sr spray at 5621 las Granjas Dr.
Robert did an amazing job!
Robert did a great job and was extremely respectful. He made sure all my questions were answered about the bug spraying. Amazing job overall would highly recommend!!
Robert
Robert had Excellent customer service!!
Absolutely professional, great attitude, great service.
David did an ev Excellent job and explained what he did during his visit. Very knowledgeable and good customer service
I highly recommend Iain from INSIGHT PEST SOLUTION. He was generous, very respectful and got to work as soon as he got here. He did his work in a timely manner, was quick and thorough. He went above and beyond. Great job
David treated the outside of our house and shop and inside the house. He was thorough, polite, and professional. He let us know that he would come back out if we had any problems before our next scheduled treatment. The only visible pests were some spiders and a new wasp's nest, but David took care of them. Thank you, David!
This is the first time we had David as our tech. He was very polite and professional. He first asked if we had any concerns he could address. He also explained everything he did and asked if we had any questions. We were very pleased with his visit today. Pedro V. has been our tech in the past and he exceeds all…
David just completed our quarterly treatment. Pedro is our regular tech and we’re a little bit apprehensive with a new tech. We love Pedro. Have to say though David was just as awesome. Polite, professional, friendly, respectful of our property. He introduced himself and asked if we had any areas of concern. We…
They did a fantastic job for us very thorough and no issues and great tech
David did a good job providing my pest services thus month. I asked him to ensure he got all the ant piles and he made sure to do that as well.
Awesome service!! Attention to detail, spent quality time here. Highly recommend
The tech covered any and all questions I had about the subscription and the services and eased my concerns about the products use harming my animals and visiting reptiles that live in my yard. Work was done in a quick and discreet fashion and rather well done, I might add. Thanks for the great service.
Robert
David was amazing Explain what he did, fast and efficient, friendly 💚 Thank you very much!
David explained everything he did. Awesome job thank you
Outstanding service deserves to be recognized—bottom line. David at Insight Pest Solutions set the standard for professionalism and execution. From initial contact to completion, he demonstrated top-tier communication, punctuality, and technical expertise. He conducted a thorough assessment, explained the situation…
Robert was very Professional and friendly.
Great job. Very friendly.
Great service. Robert was very swift and precise with the service. Before he began he ask if I had any questions and when he finished he also asked if I has any questions about the service and products. Also he removed to wasps nest. Thanks great service
Ro bert was awesome! He took the time to explain me the whole process.. what he was gonna do.. what to expect and any questions or concerns you let him know right away.. professional and attentive to detail.
Robert was a great help and very accommodating to my pets.
Taylor did an awesome job with pest control at my place! He cleared out several wasp nests quickly and safely, and the results were better than expected. Super professional, polite, and easy to talk to—he explained what he was doing and made sure everything was taken care of. Definitely recommend him if you need reliable pest control done right.
Excellent service! Pedro answered all our questions and was super kind!
Came in and did the service, web clean up, spray the perimeter, traps in garage and treated the lawn areas. All gates returned to normal positions.
Great service. Did not receive a text or call before he showed up. But other than that, excellent. Robert was the greatest, very professional.
Pedro was so awesome. He was extremely professional and kind, accommodating my last-minute work changes. He makes sure we are comfortable in our new home. Thank you!
Robert was great on time and covered everything.
Robert was awesome!!!
Insight and Pedro helped a lot with our questions and concerns. They sprayed inside and outside at a wonderful price! I've never experienced a service that is so thorough and helpful.
Robert did a great job, explained everything in detail and showed up on time.
Great group to work with and extremely professional with a smile on their faces. Protected my whole property from creepy crawlies inside and out.
Taylor and Andres did an awesome job spraying my yard for pest control. They are both very professional, knowledgeable and extremely helpful and friendly. Thank you so much.
Very nice guy and very professional service.
Despite having a issue with the office it self and dealing a a very rude lady and making it a difficult situation by not being in the system and saying that the representative I spoke to didn’t exists and making me feel as if I didn’t know what I was talking about not to mention I had to email her the service…
Great work today Caden, real nice guy with a great work ethic
Great job by Taylor and David.
Robert did great. Very fast and effective service!
Taylor from Insight was very professional, text before showing up, offered to answer questions before starting, and provided a detailed description of what all he was going to do on this initial service. Everyone I have spoken with at Insight was very polite and eager to assist. I look forward to working with them in the future.
Excellent service from Robert
Robert was very friendly and professional. I’m glad that we’re on board with Insight!
David and Taylor came out to treat our home for wasps as we have been seeing quite a few of them. They let us know that they found a few black widow spiders so we are very pleased to have this taken care of. They are very professional. We are very pleased with this service.
Pedro was knowledgeable and took his time ensuring everything was touched! Great experience!
Outstanding job by Robert. Covered all areas and was on time. Very professional and good communication with client. Thanks Robert!
Robert did an amazing job at our house! He was quick, friendly, and knowledgeable!
Robert the tech came out and explained everything he was going to do and was very friendly and knowledgeable..would recommend
Robert was great and very professional
Robert was patient and great. Will have him back anytime.
Was thorough in his explanation of what he was going to do and what he did. Very courteous while he was at my home.
Very courteous service. Prompt and professional. Looking forward to his next visit.
Great service, knowledgeable and friendly
Technician Robert came out. Very professional and respectful. Sprayed the inside and outside of the house. Even layed down granules on the outside. Pulled down small cobwebs along doors and window seals. Very thorough.
Robert did a great job, thank you
Robert did an awesome job
Pedro always very professional and respectful he knows his job. Very nice answered all the questions explain all details. Excellent service.
Robert did a great job!
Taylor and Dave provided friendly, and professional customer service! They explained everything they did for my house, and took care of the wasps in my bushes. Appreciate it, gents!
Very friendly and professional. Treated my entire house.
Taylor and David were great. Work was fast & efficient. Really appreciate their work .
Taylor and david did a great job. Thumbs up
Beware of this company, they manipulate you with confusing prices, and the are very expensive. I paid $100 for the wasp removal and the wasps were back in two days. I called Insight to tell them and because I cancelled my yearly subscription they would not come back to remove the wasps after 4 days paying the $100. FYI
Loved how fast and seamless this was . Thank you
I had this company come out this morning for pest control services and I couldn’t be happier with the experience. From start to finish, the attention to detail was impressive, they were thorough and didn’t cut any corners, making sure every area was properly treated. Robert was fantastic throughout the entire…
Insight employee were very friendly and patient. They worked really quickly and answered all my questions with patience. I would definitely recommend to family an neighbors.
Taylor did my service at my house great customer service. He was very knowledgeable about the treatment and the bugs in the area. He is definitely the reason why I will continue with this service.
Taylor was awesome, got rid of 6 wasp nests. Great service
Robert was amazing
Great service!
Robert was very helpful
Had a wonderful experience with Taylor! Very friendly, punctual, and knowledgeable. He worked very fast and showed up early.
Taylor did a great job and talked me through every step of the process. His customer service was amazing and we definitely will refer him to our friends. It’s our first appointment so I will write a new review in a few weeks on updates about our wasp problems.
Pedro was my tech today and he did an awesome job. He was very thorough and explained exactly what he was doing and why.
Taylor was amazing. Very prompt and very kind I would recommend him every time without a doubt
Taylor was very informative and answered all my questions and concerns. Very professional.
Taylor showed up right on time, excellent customer service, very professional both in appearance and character. I would recommend Taylor and his service.
They were very kind from the first contact; Taylor was very patient and very quick. I highly recommend
Real professional
Taylor Meyers is a professional! Fast and great service!
Taylor was and would like to have him as my tech through the duration of my contract. Very respectful young man.
Carson and Taylor came to our home and were a great help with our wasp problem and keeping my husband who is allergic safe. Give these guys a call, you will not be disappointed
Austin was a great technician and was very helpful and informative. He was very thorough and knowledgeable. Great guy all around. Very nice 😊
Great dude real friendly and efficient at his work
Great job!
Such a lovely group of hard workers- Giovanni, Taylor and Austen. So happy I got this service to help maintain my new home. Update: Pedro came today for weed control. So happy I have this service. Update: Thank you, Taylor.
Taylor did a great job getting rid of the wasps living in my walls
The tech was very courteous and professional. He was very thorough and arrived on time as he said he would.
Friendly reminders and easy rescheduling with no hassle. Pedro is always so nice, accommodating, and knowledgeable about any questions I have. I have dogs and Pedro is always sure to keep the gate closed when coming and going. Pedro does a great job in a timely manner. I hope he continues being my Insight Pest Solutions service technician.
Pedro and Tyler did an amazing job at my house. They are really friendly and polite they did there job fast and well. they paid attention to my concerns and work in the areas I assigned. I totally recommend them.
Pedro was awesome as always! I love his friendly and professional demeanor. Always an absolute pleasure to see him!
Pedro was very communicative, respectful, educated and friendly. He came and sprayed the entire interior and exterior of my home. Definitely recommend.
Pedro did a wonderful job of applying pesticides to address covered pests. He also took the time to answer questions I had about covered devices. Highly recommended.
Pedro was awesome. No more weeds or spiders!
Our tech Pedro, was wonderful! Super friendly and was willing to answer all questions and he was very personable. He also let us know about some new services Available to us. As always, Glad we joined. We highly recommend this company.
Pedro is very respectful and always helpful if we have questions.
Taylor was great, he went over to make sure I was having everything I wanted done and got the job done. He answered any questions I had and was really nice.
Pedro was our first technician, who came in at the time we were told he would and promptly worked around our property. One thing that I found great as part of the service was Pedro taking down and cleaning all of the cobwebs from our spider infestation. After a couple of weeks from the product doing its thing, we…
Pedro was very helpful, thorough, and answered all of my concerns. So far so good with the services.
Taylor was good talked about what he was doing and was really respectful
Austin did an amazing job and thoroughly explained the process. Very thankful that they came and knocked on my door because we were tired of our last pest control service.
Pedro did a good job at stop the infestation and catching the source of the problem. This company came out same day I called while another extermination company kept putting me off. Definitely recommend.
I had a serious wasp problem around my home, and Insight Pest Control came through with exceptional service. Taylor, the pest control specialist who helped me, was incredibly professional, knowledgeable, and thorough. He quickly identified the source of the issue and took care of it efficiently, explaining each step…
Austin and Iain did a great job at my new house!!!
I believe this is the second time Ian has came out and serviced us , super friendly /nice and approachable!!! He gets the job done and is out of the way. Thank you kindly for helping us out with our service … - The Livingston’s
Pedro went above and beyond treating my yard! Great job !!
Austen (pest control tech) was prompt and arrived when promised. He was very helpful and offered to explain his procedures. I would definitely recommend in requesting him should you decide to use this company for your pest control needs
Austin was really great
We were with Orkin before and felt their services were lack luster. Austen came by and handled all of our concerns and went above and beyond. Would recommend!
Thank you Taylor for my service, great customer service and experience
Austin was amazing and super knowledgeable. Explained the entire process during and after the job was completed. So glad they stopped by today and we switched our service after 5 yrs of sub par performance from our previous vendor. Thank you again
Ian came out and treated my house for pests and weeds! He was very efficient throughout the entire process. He also explained all the products he used and why they were needed! Of all the pest control companies I've used, Ian left the best impression.
Brock was excellent today.
Ian Very nice guy and very helpful explaining everything in detail.
Very happy with the experience
Brock was courteous, friendly, and respectful, and sprayed both inside and outside our house. He answered my question about bug traps, and said it would take a week or so for the spray to reach full effectiveness. Side note: I also appreciated that the spray he used doesn’t have a strong chemical scent - it smells more clean than anything.
Austin was very helpful. Very quick and easy process!
Ian was great on explaining everything thank you
Great service. Iain was friendly & efficient. Would recommend!
Brock did a fantastic job. He was to the point and professional
Iain and Austin were the pest control professionals that came out to give us our very first treatment (as we are brand new customers). They were very polite and knowledgeable. They took the time to explain the "ins and outs" of what they were applying and why. I appreciate that about service professionals. I look…
Pedro was awesome best in the business!
Pablo Villanueva from Insight Pest Solutions did an amazing job with our pest services! He was professional, thorough, and made sure everything was taken care of. I would highly recommend him to anyone in need of pest control. Great service all around!
Exterminator was friendly and pointed out what areas I wanted done
This morning we had Ian stop by to spray outside &inside the home for a few different issues. He was super friendly, quick &efficient with his work not to mention very mindful of my napping 3yr old. You’re the best Ian very much appreciated!
Iain was great, took care of everything and explained what to expect and to look for. Fell great about the products & the performance of the materials. Glad we have Insight protecting my family.
Just got our house and yard done! Iain was our teck and did grate job.
Very friendly and understanding when discussing the process.
Carson was awesome they do everything and go above and beyond for the customer!!
Andreas and iain came to the home today. We're very professional, early and did a good job.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 269 | $76–$246 |
| Spider extermination | 267 | $58–$136 |
| Hornet & wasp extermination | 230 | $81–$246 |
| Cockroach extermination | 210 | $79–$196 |
| Rodent extermination | 149 | $75–$323 |
| Flea & mite extermination | 116 | $81–$323 |
| Bed bug extermination | 43 | $171–$426 |
| Bug & insect extermination | 18 | $71–$144 |
