Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Insight Pest Solutions

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,222 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 96% of wildlife removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than —% of wildlife removal services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.149
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$75–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 189
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 149 Google reviews tagged “Rodent extermination” · showing 40

Jeffery4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Cole has a no BS , get the job done attitude. Performed job done effectively and had good job knowledge. Good representative for company. Thanks

Paid $140–160Not sureRodent extermination
Lyndon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Cole was very professional and did a great job.

Paid $180–200Reasonable priceRodent exterminationCockroach extermination
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Cole was on time and professional. We appreciate his knowledge and assistance!

Reasonable priceRodent exterminationSpider exterminationAnt extermination
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very informative 👏 great performance 👏

Paid $180–200Reasonable priceRodent exterminationCockroach extermination
Ruben13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Taylor was very professional and answered all our questions and provided great service.

Reasonable priceRodent exterminationSpider exterminationAnt extermination
Mariana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service, our Insight personnel that comes and does the service is always friendly and helpful. They have pet friendly options and that is great for my fur-baby.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
wesley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Taylor was amazing and very professional and super knowledgeable. Did better work than any other pest control I’ve had. Please send him next time!!

Paid $60–80Reasonable priceRodent exterminationSpider extermination
Monica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Giovanny was pretty professional, I highly recommend him.

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Kenzie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pedro was absolutely amazing. His attention to detail and his care to make sure his job was done thoroughly was very much appreciated! He then proceeded to stay longer to explain exactly what he did in detail and let me ask any questions I had. 10/10 service I definitely felt like he went above and beyond.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Noemi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thank you Giovanni for providing great customer service and for the detailed information provided to us on pest control services that were done to the outside of our home 🙂

Not sureRodent exterminationSpider exterminationCockroach extermination
AubreyLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I recently left a bad review about Insight Pest Solutions. I was really frustrated for the majority of my 1-year contract. However since my review I have been contacted by multiple people at insight pest solutions that were more than friendly and helpful in trying to resolve the issues we had been dealing with.…

Paid $100–120OverpricedRodent exterminationAnt exterminationService not listed
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Pedro was excellent very polite he wore shoe covers in the home and explained every detail on what he was doing and why. Would love to have him back for the rest of the visits.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Caitlyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert does a great job each time. He was very kind and asked multiple times if I had questions. Service was quick and easy. Thank you.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert Danti was great, fast, and friendly even wore shoe covers before going in my home would recommend anytime also

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert did an awesome job. He explained to me what he’s gonna do outside very cordial professional.

Paid $40–60Reasonable priceRodent exterminationAnt extermination
Cecilia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
ChrisLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Giovanny was super respectful, very fast and thorough. Definitely recommend him to others.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Haley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast response time. Giovanny came out and got the job done fast. I was very pleased with how good the job was done and how friendly he was!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
R11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert did an awesome job! Made sure any concerns we had got taken care of ! Thank you

Rodent extermination
KevinLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We've been with Insight Pest Solution for about a year now, great service, technicians arrived on time, were thorough and great customer service! Giovanny was one of our techs and he did an amazing job! I I would recommend them to any one not happy with their current pest control company!

Paid $40–60Great priceRodent extermination
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Giovanny came today took care if everything in a quick and professional manor great services

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationCockroach extermination
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robert was great, he was on time. Very professional and knowledgeable about what he was doing and other services you all offer.

Paid $40–60Great priceRodent exterminationCockroach exterminationAnt extermination
AE12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Taylor did a great job. I have no complaints.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Martha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert is a well mannered gentleman that did an awesome job spraying the outside. I opted to not do the inside as I have so many pets that might have interfered. Overall service was excellent. Thank you very much, Robert .

Paid $40–60Great priceHornet & wasp exterminationRodent extermination
The5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robert was great! In and out and took care of business!

Paid $80–100Great priceRodent extermination
Zion1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Robert has great customer service and get it done fast

Paid $120–140Reasonable priceRodent exterminationCockroach extermination
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My guy at insight Caden h is a great help with my rats!

Rodent extermination
Ivan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ian did a great job explaining the process of working with a pest control company. We've never committed to a contract/plan as we always sprayed our own home with store products. We found, however, an opportunity to have peace of mind allowing out kids to play in a pest free environment. Again, Ian was great today…

Paid $160–180Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jenny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Giovanny was on time, courteous and professional. He explained what he did and asked of I had any questions. Great service and would highly recommend.

Paid $160–180Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Since we’ve started our journey with insight, we have had no issues with any type of insect, rodents, wasps, etc. It’s been really nice and would recommend to everyone!

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jayden3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Pedro did a really amazing job really helped out with explaining everything and thoroughly went through the inside and outside the house with the poison and with us having dogs they also have the pet and kid friendly solution so that really helps.Again thank you for the explanation and service Pedro.

Rodent extermination
Carmen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
AlejandroLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Giovanny did a great service. Ever since he came to my house, i haven't seen any bugs in my house.

Rodent exterminationSpider extermination
Ernest3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service by Giovanny! Thank you sir!

Rodent extermination
FLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

unfortunately my rating had to go down from a 5 to a 1 star. was promised a follow up appointment today and no on arrived. no call no show. wouldve been appreciated to receive a call ahead of time letting me know the tech wasn't arriving. also these guys did not inform me on all the extra fees I would be paying for…

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Raul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

David Was amazing he explained everything to the tea And was a very kind person very professional

Great priceRodent extermination
Sheila6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Taylor was working down our street and I saw what great work he was doing for my neighbors so I asked for his card. He had time to come give us a quote to spray for weeds. We were so impressed with Taylor and his work that we signed up for repeat services.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Ric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Taylor was very professional and thorough in servicing our home both inside and outside. He asked about our pest problems and adjusted his services accordingly. I very much appreciate his desire to meet our needs. Great job Taylor

Paid $40–60Reasonable priceRodent exterminationSpider extermination
ScottWilliam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

The guys were good and they explained everything that they did so they are good at their job

Paid $80–100Reasonable priceRodent exterminationService not listed
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My guy caden is a huge help always , thanks!

Hornet & wasp exterminationRodent extermination

Show more rodent extermination reviews (109 more) →

Price

$71-33% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 50%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination269$76–$246
Spider extermination267$58–$136
Hornet & wasp extermination230$81–$246
Cockroach extermination210$79–$196
Rodent extermination149$75–$323
Flea & mite extermination116$81–$323
Bed bug extermination43$171–$426
Bug & insect extermination18$71–$144

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