How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREInsight Pest Solutions
El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,222 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Solutions for 8 kinds of job.
Insight Pest Solutions for rodent extermination
Clear ✕All 149 Google reviews tagged “Rodent extermination”
Cole has a no BS , get the job done attitude. Performed job done effectively and had good job knowledge. Good representative for company. Thanks
Cole was very professional and did a great job.
Cole was on time and professional. We appreciate his knowledge and assistance!
Very informative 👏 great performance 👏
Taylor was very professional and answered all our questions and provided great service.
Great service, our Insight personnel that comes and does the service is always friendly and helpful. They have pet friendly options and that is great for my fur-baby.
Taylor was amazing and very professional and super knowledgeable. Did better work than any other pest control I’ve had. Please send him next time!!
Giovanny was pretty professional, I highly recommend him.
Pedro was absolutely amazing. His attention to detail and his care to make sure his job was done thoroughly was very much appreciated! He then proceeded to stay longer to explain exactly what he did in detail and let me ask any questions I had. 10/10 service I definitely felt like he went above and beyond.
Thank you Giovanni for providing great customer service and for the detailed information provided to us on pest control services that were done to the outside of our home 🙂
I recently left a bad review about Insight Pest Solutions. I was really frustrated for the majority of my 1-year contract. However since my review I have been contacted by multiple people at insight pest solutions that were more than friendly and helpful in trying to resolve the issues we had been dealing with.…
Pedro was excellent very polite he wore shoe covers in the home and explained every detail on what he was doing and why. Would love to have him back for the rest of the visits.
Robert does a great job each time. He was very kind and asked multiple times if I had questions. Service was quick and easy. Thank you.
Robert Danti was great, fast, and friendly even wore shoe covers before going in my home would recommend anytime also
Robert did an awesome job. He explained to me what he’s gonna do outside very cordial professional.
Robert
Giovanny was super respectful, very fast and thorough. Definitely recommend him to others.
Fast response time. Giovanny came out and got the job done fast. I was very pleased with how good the job was done and how friendly he was!
Robert did an awesome job! Made sure any concerns we had got taken care of ! Thank you
We've been with Insight Pest Solution for about a year now, great service, technicians arrived on time, were thorough and great customer service! Giovanny was one of our techs and he did an amazing job! I I would recommend them to any one not happy with their current pest control company!
Giovanny came today took care if everything in a quick and professional manor great services
Robert was great, he was on time. Very professional and knowledgeable about what he was doing and other services you all offer.
Taylor did a great job. I have no complaints.
Robert is a well mannered gentleman that did an awesome job spraying the outside. I opted to not do the inside as I have so many pets that might have interfered. Overall service was excellent. Thank you very much, Robert .
Robert was great! In and out and took care of business!
Robert has great customer service and get it done fast
My guy at insight Caden h is a great help with my rats!
Ian did a great job explaining the process of working with a pest control company. We've never committed to a contract/plan as we always sprayed our own home with store products. We found, however, an opportunity to have peace of mind allowing out kids to play in a pest free environment. Again, Ian was great today…
Giovanny was on time, courteous and professional. He explained what he did and asked of I had any questions. Great service and would highly recommend.
Since we’ve started our journey with insight, we have had no issues with any type of insect, rodents, wasps, etc. It’s been really nice and would recommend to everyone!
Pedro did a really amazing job really helped out with explaining everything and thoroughly went through the inside and outside the house with the poison and with us having dogs they also have the pet and kid friendly solution so that really helps.Again thank you for the explanation and service Pedro.
Excellent service
Giovanny did a great service. Ever since he came to my house, i haven't seen any bugs in my house.
Great service by Giovanny! Thank you sir!
unfortunately my rating had to go down from a 5 to a 1 star. was promised a follow up appointment today and no on arrived. no call no show. wouldve been appreciated to receive a call ahead of time letting me know the tech wasn't arriving. also these guys did not inform me on all the extra fees I would be paying for…
David Was amazing he explained everything to the tea And was a very kind person very professional
Taylor was working down our street and I saw what great work he was doing for my neighbors so I asked for his card. He had time to come give us a quote to spray for weeds. We were so impressed with Taylor and his work that we signed up for repeat services.
Taylor was very professional and thorough in servicing our home both inside and outside. He asked about our pest problems and adjusted his services accordingly. I very much appreciate his desire to meet our needs. Great job Taylor
The guys were good and they explained everything that they did so they are good at their job
My guy caden is a huge help always , thanks!
Taylor did an excellent job again for us.
Robert was fast, thorough and courteous. Excellent service!
Robert was very friendly, respectful, and helpful. Answered all of my questions. Very professional. Would recommend this company to family, friends, and neighbors
Very professional and did a good job
Robert was great! He knew his stuff, was on time and he was very polite. Would definitely like to have him back to service out house again.
Robert was courteous, explaining procedures and expected results well on his first treatment.
Great work very knowledgeable
Great and very Professional. They trully outdid their selfs. Tyler Assisted me and came thru💪 Thanks🫡🙏
David did a super job ... Friendly and efficient!! He also showed concern for my dog !!
Robert was very professional and knowledgeable about the product applied today. Robert understands concerns of pet owners and brought comfort to me explaining when dogs could return to their back yard.
Robert, very thorough and comforting Gentleman , trustworthy
Pedro was thorough and always follows protocols. He is also very well mannered.
Pedro came early, took care of business, calm and kind. Great work!
Robert was great!!! Came in was thorough explained to me what he was doing and got it done! Thanks!!
Robert did an amazing job!
Robert did a great job and was extremely respectful. He made sure all my questions were answered about the bug spraying. Amazing job overall would highly recommend!!
Robert had Excellent customer service!!
David did an ev Excellent job and explained what he did during his visit. Very knowledgeable and good customer service
I highly recommend Iain from INSIGHT PEST SOLUTION. He was generous, very respectful and got to work as soon as he got here. He did his work in a timely manner, was quick and thorough. He went above and beyond. Great job
Very polite and pleasant.
Awesome service!! Attention to detail, spent quality time here. Highly recommend
David was amazing Explain what he did, fast and efficient, friendly 💚 Thank you very much!
Outstanding service deserves to be recognized—bottom line. David at Insight Pest Solutions set the standard for professionalism and execution. From initial contact to completion, he demonstrated top-tier communication, punctuality, and technical expertise. He conducted a thorough assessment, explained the situation…
Robert was very Professional and friendly.
Great service. Robert was very swift and precise with the service. Before he began he ask if I had any questions and when he finished he also asked if I has any questions about the service and products. Also he removed to wasps nest. Thanks great service
Great service. Did not receive a text or call before he showed up. But other than that, excellent. Robert was the greatest, very professional.
Robert was great on time and covered everything.
Insight and Pedro helped a lot with our questions and concerns. They sprayed inside and outside at a wonderful price! I've never experienced a service that is so thorough and helpful.
Great group to work with and extremely professional with a smile on their faces. Protected my whole property from creepy crawlies inside and out.
Taylor and Andres did an awesome job spraying my yard for pest control. They are both very professional, knowledgeable and extremely helpful and friendly. Thank you so much.
Despite having a issue with the office it self and dealing a a very rude lady and making it a difficult situation by not being in the system and saying that the representative I spoke to didn’t exists and making me feel as if I didn’t know what I was talking about not to mention I had to email her the service…
Great work today Caden, real nice guy with a great work ethic
Robert did a great job. He worked hard, fast and answered any and all questions.
Outstanding job by Robert. Covered all areas and was on time. Very professional and good communication with client. Thanks Robert!
Robert the tech came out and explained everything he was going to do and was very friendly and knowledgeable..would recommend
Very nice and respectful person. Thank you for the service! 😊
Was thorough in his explanation of what he was going to do and what he did. Very courteous while he was at my home.
Very courteous service. Prompt and professional. Looking forward to his next visit.
He came to the door to let know that he here. Then went right to work lt take any time to finish. He did a great job.
Pedro always very professional and respectful he knows his job. Very nice answered all the questions explain all details. Excellent service.
Robert did a great job!
Work was done professionally and very efficiently. Would highly recommend this service
Very friendly and professional. Treated my entire house.
Robert Donati provided excellent service
Taylor and David were great. Work was fast & efficient. Really appreciate their work .
Great service! Gentleman very polite, great explanation of services this day. Very pleased with the ongoing maintenance!
I had this company come out this morning for pest control services and I couldn’t be happier with the experience. From start to finish, the attention to detail was impressive, they were thorough and didn’t cut any corners, making sure every area was properly treated. Robert was fantastic throughout the entire…
Taylor did my service at my house great customer service. He was very knowledgeable about the treatment and the bugs in the area. He is definitely the reason why I will continue with this service.
Robert was amazing
Robert was very helpful
Pedro was my tech today and he did an awesome job. He was very thorough and explained exactly what he was doing and why.
They were very kind from the first contact; Taylor was very patient and very quick. I highly recommend
Taylor was and would like to have him as my tech through the duration of my contract. Very respectful young man.
Austin was a great technician and was very helpful and informative. He was very thorough and knowledgeable. Great guy all around. Very nice 😊
Ian was my technician and he did a great job, he was professional,knowledgeable, and swift in both treatments very great experience
Great job!
Pedro is the gentleman that usually does the service at our home. He is very thorough and always makes sure my questions are answered. Does a great job!!
Insight Pest representative Taylor came by after I had to reschedule and left rodent boxes and sprayed throughout outside. He was super attentive, friendly, non-judgmental and answered all my questions thoroughly. Thank you Taylor! 👍🏼
Friendly reminders and easy rescheduling with no hassle. Pedro is always so nice, accommodating, and knowledgeable about any questions I have. I have dogs and Pedro is always sure to keep the gate closed when coming and going. Pedro does a great job in a timely manner. I hope he continues being my Insight Pest Solutions service technician.
Pedro was very communicative, respectful, educated and friendly. He came and sprayed the entire interior and exterior of my home. Definitely recommend.
Pedro did a wonderful job of applying pesticides to address covered pests. He also took the time to answer questions I had about covered devices. Highly recommended.
Pedro was very professional. He addressed all of my concerns and helped to remedy the issues. Patched holes etc.
Pedro was awesome. No more weeds or spiders!
Our tech Pedro, was wonderful! Super friendly and was willing to answer all questions and he was very personable. He also let us know about some new services Available to us. As always, Glad we joined. We highly recommend this company.
I love Pedro work he came in and got right into work he let me know what was going on with everything and made sure I knew what he was spraying around my home I definitely would continue to have this company
Pedro is very respectful and always helpful if we have questions.
Pedro did an excellent job! Super fast and took care of every corner ! Great customer service
Taylor was good talked about what he was doing and was really respectful
Iain was courteous and professional.
Pedro went above and beyond treating my yard! Great job !!
Taylor did a great job on both the exterior and interior of the home. All done within the hour and was professional the whole time!
Our home was serviced by Ian. Great gentleman, very professional. took his time and explained everything. Definitely worth it.
We were with Orkin before and felt their services were lack luster. Austen came by and handled all of our concerns and went above and beyond. Would recommend!
Austin was amazing and super knowledgeable. Explained the entire process during and after the job was completed. So glad they stopped by today and we switched our service after 5 yrs of sub par performance from our previous vendor. Thank you again
Ian came out and treated my house for pests and weeds! He was very efficient throughout the entire process. He also explained all the products he used and why they were needed! Of all the pest control companies I've used, Ian left the best impression.
Brock was excellent today.
Ian Very nice guy and very helpful explaining everything in detail.
Brock was courteous, friendly, and respectful, and sprayed both inside and outside our house. He answered my question about bug traps, and said it would take a week or so for the spray to reach full effectiveness. Side note: I also appreciated that the spray he used doesn’t have a strong chemical scent - it smells more clean than anything.
Austin was very helpful. Very quick and easy process!
Ian was great on explaining everything thank you
Iain and Austin were the pest control professionals that came out to give us our very first treatment (as we are brand new customers). They were very polite and knowledgeable. They took the time to explain the "ins and outs" of what they were applying and why. I appreciate that about service professionals. I look…
Pedro was awesome best in the business!
Pablo Villanueva from Insight Pest Solutions did an amazing job with our pest services! He was professional, thorough, and made sure everything was taken care of. I would highly recommend him to anyone in need of pest control. Great service all around!
Thank you to insight pest solutions company is great they do there job very well you can tell by the chemicals you see they use around the house great customer service pest control guy mr Iain was great explained everything about wat they do and chemicals that they spray and other different kinds of great chemicals…
Amazing service. Highly recommend!
Iain was great, took care of everything and explained what to expect and to look for. Fell great about the products & the performance of the materials. Glad we have Insight protecting my family.
Very friendly and understanding when discussing the process.
Carson was awesome they do everything and go above and beyond for the customer!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 269 | $76–$246 |
| Spider extermination | 267 | $58–$136 |
| Hornet & wasp extermination | 230 | $81–$246 |
| Cockroach extermination | 210 | $79–$196 |
| Rodent extermination | 149 | $75–$323 |
| Flea & mite extermination | 116 | $81–$323 |
| Bed bug extermination | 43 | $171–$426 |
| Bug & insect extermination | 18 | $71–$144 |
