How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREInsight Pest Solutions
El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 5.0★ from 1,222 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Solutions for 8 kinds of job.
Insight Pest Solutions for spider extermination
Clear ✕All 267 Google reviews tagged “Spider extermination” · showing 160
cole was amazing and explained everything very well and was being very thorough and assuring, and told us to call him anytime if we saw anything I like the way he explained things about the younger kids and animals in the home and wasn’t trying to rush through everything
Cole was on time and professional. We appreciate his knowledge and assistance!
“Giovanny provided outstanding service and was very professional throughout the entire experience. He was punctual, knowledgeable, and took the time to explain everything clearly. His attention to detail and friendly attitude made the process smooth and stress-free. You can tell he truly cares about doing quality…
Fast, friendly explained what was going to get done & did exactly that. We feel safer, confident & happy for a future with this pest control for the future. Well worth the price. Best of all pet friendly chemicals for fleas & ticks. Thank you for your service.
Cole was an incredibly respectful and conscientious man! His customer service is Top-notch! Thank you so very much for all that you did today! I look forward to your next visit! God bless you!
Taylor was very professional and answered all our questions and provided great service.
Giovanni wonderful customer service 👏
Pedro gave excellent service and was very thorough. Great company with friendly and knowledgeable people.
Pedro did an amazing job , very professional ,
Taylor was very competent and helpful.
Great service, our Insight personnel that comes and does the service is always friendly and helpful. They have pet friendly options and that is great for my fur-baby.
The service was great and the employees are friendly and knowledgeable about all aspects of pest control. Carson was fabulous with helping out with a customer service issue and made sure to correct the problem right away. I highly recommend this company for all your pest control needs.
Cole came promptly to our residence for a full home & outside pest extermination. He was kind, polite, and thorough. He was great to work with and would highly recommend him as a service tech.
Cole did an excellent job - retreated all areas inside and out. Very friendly and courteous!
Notified of ETA and time was met. Professional technician, Pedro, was clear with process and instructions. He answered all my questions. ⭐
Giovanny our rep was kind, attentive, honest and thorough with multiple steps when spraying our yard. Didn’t mind me asking questions and offered to answer them as well. Good service looking forward to future treatments and getting spiders and bugs controlled
Great personal service by Jiovani. Took care of the cobwebs too!
Taylor was amazing and very professional and super knowledgeable. Did better work than any other pest control I’ve had. Please send him next time!!
He was on time and very efficient. Very polite.
Giovanny was pretty professional, I highly recommend him.
Pedro was professional and detailed. So detailed in fact, that while he was going over the areas and what he had done, a large pregnant Black Window came out from a hidden area (sick and dying). Pedro eliminated and disposed of this potential hazard! Yep, I m a full time customer, and will request Pedro at every opportunity! Thank you Pedro and Insight!
Pedro was absolutely amazing. His attention to detail and his care to make sure his job was done thoroughly was very much appreciated! He then proceeded to stay longer to explain exactly what he did in detail and let me ask any questions I had. 10/10 service I definitely felt like he went above and beyond.
Accurate service, Pedro took the time to explain what he did and answered all the questions we had. We would definitely recommend services to family and friends.
Thanks so much Giovanny. Great, Friendly and expedient service!!
Robert and Giovani have helped me and both were extremely friendly, efficient, and knowledgeable. I look forward for having Insight as our pest control service for the years to come
Robert did a great job! Thank you
Awesome job when they come to the house
Taylor was knowledgeable and friendly. He was very thorough with his explanation and work. Outstanding!
ROBERT once again was great. Swift and complete service. Always takes the time to make sure i am happy with the service and goes above and beyond what is expected. 10 out of 10 ! Would recommend 100%
Robert was very informative and personable and on time.
Robert came out and did my second service. He was professional and I am extremely satisfied with the service. Thank you Robert and Insight Pest Solutions for taking care of my pests!!! I recommend this company to anyone looking for a professional solution to and pest control you may need!!!
Thank you Giovanni for providing great customer service and for the detailed information provided to us on pest control services that were done to the outside of our home 🙂
Pedro provided amazing service today & was very thorough in explaining the process before starting the work.
Robert was great and really helpful with everything.
Great experience. Taylor did an awesome job.
Pedro was excellent very polite he wore shoe covers in the home and explained every detail on what he was doing and why. Would love to have him back for the rest of the visits.
Good experience. Very helpful.
Robert serviced today. Friendly and answered all my questions because of my concerns about my pets. I'm glad I signed up.
Robert does a great job each time. He was very kind and asked multiple times if I had questions. Service was quick and easy. Thank you.
Highly recommend Insight Pest! Giovanni was efficient, thorough, and professional. He takes his time to treat all areas and makes sure everything is properly addressed. They are also very friendly, always willing to answer questions and address any concerns. Excellent service every time!
Robert Danti was great, fast, and friendly even wore shoe covers before going in my home would recommend anytime also
Giovani was great, thank you!
Just moved into a new house and I told Robert our issues and he took care of everything.
Robert was great!! More then willing and understanding
Robert was very professional and helpful. He provided detailed explanation of what was being don and why.
Fast, friendly, and knowledgeable. Robert was very helpful and addressed all of my concerns with insects in my RV. Quarterly service from Robert went just as well as before. Grateful to have found this company and Robert is a great technician. Thanks again!
Very personable young man did a very thorough job. Much appreciated. Giovanny was most helpful explaining everything he did.
Robert
Taylor was out to do spray at my house Tuesday July 29…. He was very courteous friendly and attentive to any request I had concerning bug issues. I am certainly very happy to have contracted Insight Pest Solutions to keep maintenance on my home bug and pest control. Thank you!
Giovanny did a great job! I would really recommend him!
Giovanny was super respectful, very fast and thorough. Definitely recommend him to others.
Fast response time. Giovanny came out and got the job done fast. I was very pleased with how good the job was done and how friendly he was!
Robert was amazing! Super nice and conversational, explained exactly what he was doing and quickly did both the interior and exterior of our home! Definitely recommend his services!
Pedro came out today for pest and weed control ; very professional, friendly, and knowledgable and also gave good tips on insects. I highly recommend Insights Pest Solutions!
Robert did a great job!
Taylor was a very intelligent and extremely helpful person in his field also extremely positive energy about him glad I went with this company for my pest needs and will definitely continue to use them!
Taylor did a great job. I have no complaints.
I am writing to thank you for the outstanding service recently provided by Giovanny. His commitment to excellent customer care is truly commendable and has made a significant positive impact.
Robert provided great service, very pleasant to work with 🙂
Pedro exhibits exceptional professionalism and consistency. His demeanor is consistently polite and professional. I appreciate his extensive knowledge of the solutions they employ and the rationale behind their application in specific areas. Pedro demonstrates utmost respect for my residence. I highly recommend…
Giovanny did a fabulous job
We have been using this service for about a year and have had a great experience every time! Everyone is so professional and kind - they even take the time to answer my kids’ questions about bugs! This last time we had Robert conduct our service and he was amazing!
Buen service no me puedo quejar atencion muy buena y tratando dar mas informacion sobre productos que talvez el cliente no sabe 100% recomendable
Ian did a great job explaining the process of working with a pest control company. We've never committed to a contract/plan as we always sprayed our own home with store products. We found, however, an opportunity to have peace of mind allowing out kids to play in a pest free environment. Again, Ian was great today…
I was really surprised at all the work that was done. I sure got my money's worth. The tech ( Giovani) was very friendly and easy to talk to he did a great job. If he is any indication of the rest of the staff Pest Solutions has good people on thier team. Thanks again. Very satisfied customer.
Giovanny was on time, courteous and professional. He explained what he did and asked of I had any questions. Great service and would highly recommend.
Since we’ve started our journey with insight, we have had no issues with any type of insect, rodents, wasps, etc. It’s been really nice and would recommend to everyone!
I had a great experience with this pest control service. The technician ( Giovanny ) was professional, knowledgeable, and very thorough during the treatment. They explained everything clearly, treated both the interior and exterior carefully, and made sure all problem areas were addressed. I also appreciated how…
I had a great experience with Insight Pest Solutions! Pedro was professional, friendly, and very knowledgeable. He took the time to explain everything clearly and made sure all of my concerns were addressed. The service was thorough, efficient, and made me feel confident that the pest issue was being handled…
Excellent service
Giovanny did a great service. Ever since he came to my house, i haven't seen any bugs in my house.
unfortunately my rating had to go down from a 5 to a 1 star. was promised a follow up appointment today and no on arrived. no call no show. wouldve been appreciated to receive a call ahead of time letting me know the tech wasn't arriving. also these guys did not inform me on all the extra fees I would be paying for…
Taylor was working down our street and I saw what great work he was doing for my neighbors so I asked for his card. He had time to come give us a quote to spray for weeds. We were so impressed with Taylor and his work that we signed up for repeat services.
Great customer service from Giovanni and Taylor
Taylor was very professional and thorough in servicing our home both inside and outside. He asked about our pest problems and adjusted his services accordingly. I very much appreciate his desire to meet our needs. Great job Taylor
They did an amazing job! Very quick yet thorough job! Very nice and personable!
Taylor did an excellent job again for us.
Love this company! Robert did a great job for me today
Pedro went above and beyond! Outstanding customer service from start to finish. Highly recommend him.
Robert was very informative, thorough and kind
Robert was very friendly, respectful, and helpful. Answered all of my questions. Very professional. Would recommend this company to family, friends, and neighbors
Robert was great! He knew his stuff, was on time and he was very polite. Would definitely like to have him back to service out house again.
Robert was courteous, explaining procedures and expected results well on his first treatment.
Pedro was punctual as well as professional.
Great work very knowledgeable
Great and very Professional. They trully outdid their selfs. Tyler Assisted me and came thru💪 Thanks🫡🙏
Taylor was thorough and professional. He took the time to explain all of the work he completed.
Robert removed wasps and applied product inside and outside of my home. He was kind with my dog and provided clear instructions on how to proceed. I feel good about their service.
Robert was friendly and answered all questions.
Robert was very thorough and took his time to make sure all the service expectations were met.
Robert, very thorough and comforting Gentleman , trustworthy
Was very nice, helped with my specific issues with a smile and did a great job with my pet and child around.
Robert was great!!! Came in was thorough explained to me what he was doing and got it done! Thanks!!
Robert did a great job. Being efficient and helping us understand the products
Service man was very polite and helpful. Great service.
Excellent service, David was very helpful and willing to answer my questions.
Robert did an amazing job!
Robert did a great job and was extremely respectful. He made sure all my questions were answered about the bug spraying. Amazing job overall would highly recommend!!
Robert did a great job! He made sure we could relax this summer without bugs inside
Robert
Excellent service! Robert was top tier!
Robert had Excellent customer service!!
David did an ev Excellent job and explained what he did during his visit. Very knowledgeable and good customer service
David treated the outside of our house and shop and inside the house. He was thorough, polite, and professional. He let us know that he would come back out if we had any problems before our next scheduled treatment. The only visible pests were some spiders and a new wasp's nest, but David took care of them. Thank you, David!
This is the first time we had David as our tech. He was very polite and professional. He first asked if we had any concerns he could address. He also explained everything he did and asked if we had any questions. We were very pleased with his visit today. Pedro V. has been our tech in the past and he exceeds all…
David just completed our quarterly treatment. Pedro is our regular tech and we’re a little bit apprehensive with a new tech. We love Pedro. Have to say though David was just as awesome. Polite, professional, friendly, respectful of our property. He introduced himself and asked if we had any areas of concern. We…
They did a fantastic job for us very thorough and no issues and great tech
David did a good job providing my pest services thus month. I asked him to ensure he got all the ant piles and he made sure to do that as well.
Robert did a great job, on time and very thorough application, answered all questions
Very polite and pleasant.
Awesome service!! Attention to detail, spent quality time here. Highly recommend
The tech covered any and all questions I had about the subscription and the services and eased my concerns about the products use harming my animals and visiting reptiles that live in my yard. Work was done in a quick and discreet fashion and rather well done, I might add. Thanks for the great service.
David was amazing Explain what he did, fast and efficient, friendly 💚 Thank you very much!
Robert was very quick and efficient. He explained everything very thoroughly before beginning the process.
David explained everything he did. Awesome job thank you
Outstanding service deserves to be recognized—bottom line. David at Insight Pest Solutions set the standard for professionalism and execution. From initial contact to completion, he demonstrated top-tier communication, punctuality, and technical expertise. He conducted a thorough assessment, explained the situation…
Robert was very Professional and friendly.
Great service. Robert was very swift and precise with the service. Before he began he ask if I had any questions and when he finished he also asked if I has any questions about the service and products. Also he removed to wasps nest. Thanks great service
Robert was very professional and courteous. He did what he had to do and took the time to explain what I didn’t understand. Thank you Robert
Taylor did an awesome job with pest control at my place! He cleared out several wasp nests quickly and safely, and the results were better than expected. Super professional, polite, and easy to talk to—he explained what he was doing and made sure everything was taken care of. Definitely recommend him if you need reliable pest control done right.
Impressive service by Robert.
Robert was very professional, explained the entire process and addressed areas of concern that I pointed out.
Excellent service! Pedro answered all our questions and was super kind!
Thank you Pedro V. for your dedication to providing your customers First Class service.
Came in and did the service, web clean up, spray the perimeter, traps in garage and treated the lawn areas. All gates returned to normal positions.
Robert did a very professional job. Very satisfied with the job.
Great service. Did not receive a text or call before he showed up. But other than that, excellent. Robert was the greatest, very professional.
Pedro was so awesome. He was extremely professional and kind, accommodating my last-minute work changes. He makes sure we are comfortable in our new home. Thank you!
Robert was great on time and covered everything.
Robert was awesome!!!
Insight and Pedro helped a lot with our questions and concerns. They sprayed inside and outside at a wonderful price! I've never experienced a service that is so thorough and helpful.
Taylor and Andres did an awesome job spraying my yard for pest control. They are both very professional, knowledgeable and extremely helpful and friendly. Thank you so much.
Very nice guy and very professional service.
Despite having a issue with the office it self and dealing a a very rude lady and making it a difficult situation by not being in the system and saying that the representative I spoke to didn’t exists and making me feel as if I didn’t know what I was talking about not to mention I had to email her the service…
Great work today Caden, real nice guy with a great work ethic
Robert did great. Very fast and effective service!
Taylor from Insight was very professional, text before showing up, offered to answer questions before starting, and provided a detailed description of what all he was going to do on this initial service. Everyone I have spoken with at Insight was very polite and eager to assist. I look forward to working with them in the future.
Pedro was very professional and courteous and thorough. He explained in detail on what was done and what to expect.
Robert was very friendly and professional. I’m glad that we’re on board with Insight!
Outstanding job by Robert. Covered all areas and was on time. Very professional and good communication with client. Thanks Robert!
Robert the tech came out and explained everything he was going to do and was very friendly and knowledgeable..would recommend
Was thorough in his explanation of what he was going to do and what he did. Very courteous while he was at my home.
Very courteous service. Prompt and professional. Looking forward to his next visit.
Great service! Robert was very helpful and answered all my questions.
Robert arrived on time. Professional job, knowledgeable, and polite. I recommend
Great service, knowledgeable and friendly
Technician Robert came out. Very professional and respectful. Sprayed the inside and outside of the house. Even layed down granules on the outside. Pulled down small cobwebs along doors and window seals. Very thorough.
Excellent communication and customer service from start to finish!
He came to the door to let know that he here. Then went right to work lt take any time to finish. He did a great job.
Robert did a great job, thank you
Mr Robert was city informative and professional with his work. Thank you.
Robert did a great job!
Very friendly and professional. Treated my entire house.
Taylor and David were great. Work was fast & efficient. Really appreciate their work .
Great experience with pest control. Robert was our technician and was super knowledgeable and nice. Did a great job and was in and out with full coverage.
As always Taylor was very professional, personable and thorough. We appreciate the care and respect he gave to us and our property. Thank you Taylor!
Robert was very professional and quick with the service. He was able to answer all my questions and concerns. Thank you Robert!
I had an amazing service so far he reassured me of everything and it was a very smooth service
Loved how fast and seamless this was . Thank you
Taylor is very good to work with. He’s professional and experienced in his field of pest control. I’m glad to have him on my team
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 269 | $76–$246 |
| Spider extermination | 267 | $58–$136 |
| Hornet & wasp extermination | 230 | $81–$246 |
| Cockroach extermination | 210 | $79–$196 |
| Rodent extermination | 149 | $75–$323 |
| Flea & mite extermination | 116 | $81–$323 |
| Bed bug extermination | 43 | $171–$426 |
| Bug & insect extermination | 18 | $71–$144 |
