Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Insight Pest Solutions

Gladstone, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 1,110 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 92% of cockroach control.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than 98% of cockroach control.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 96% of cockroach control.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.321
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 321 Google reviews tagged “Ant extermination” · showing 40

TonyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

Cancelled because service did not work as stated. I left a one star for the customer service interaction. Instead of hearing me they stated “you signed the contract and we have you on video agreeing to our terms and service”. Made me pay $380 to cancel, the service didn’t work for $110 a month almost half a year…

Paid $100–120OverpricedSpider exterminationAnt extermination
Ramona6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

So far I’m very pleased with their work. I wasn’t home today but everything seems good

Paid $80–100Reasonable priceSpider exterminationAnt extermination
Sheryl12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Bryce came to my door and asks for specifics on how things had been going. He listened and performed accordingly. Thanks Bryce!!😊

Great priceSpider exterminationAnt extermination
RandaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Colton was very thorough in his technique and very mindful of my dogs while he was here.

Paid $100–120Reasonable priceSpider exterminationAnt extermination
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We were not home at the time Caden performed the services.We received a derailed via e-mail. This was the second of a f treatmend contract. The first was very effective and expect the same.

Paid $160–180Not sureSpider exterminationCockroach exterminationAnt extermination
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Bryce does an excellent job. He always lets us know when he is on his way, giving us plenty of time to put dogs up for him. We get messages on what he found around and what he focuses on.

Paid $80–100Great priceSpider exterminationAnt extermination
Darren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Caden was timely, courteous, and professional as always.

Paid $80–100Reasonable priceSpider exterminationAnt exterminationService not listed
Nebula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Dylan K was a thorough professional- aware of the different pest situations and corresponding treatments without over engineering. He was patient to listen to homeowners past experience and observations regarding pests and recommend right solutions and best practices. Also was courteous of the house cleanliness.…

Great priceAnt exterminationService not listed
Barbara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He did a fantastic job!

Paid $60–80Not sureSpider exterminationAnt extermination
MarkLocal Guide · 168 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job

Reasonable priceAnt extermination
Sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jason has been our technician for a few times now and he is always very pleasant, polite and informative. He always asks if there's anything specific he would like us to do, like do we have any concerns, or questions, etc. Jason always leaves a very detailed and thorough report when he is finished.

Reasonable priceSpider exterminationAnt extermination
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Courteous and simple management with my dogs, etc. !!🙏

Reasonable priceSpider exterminationAnt extermination
AmyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chaz was very thorough. He checked in with me to review plan for this visit. I appreciate the detailed notes for me to reference as well. Thank you, Chaz!

Paid $80–100Reasonable priceAnt extermination
Penny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Matt was great at explaining what he was doing and answered my questions.

Paid $80–100Reasonable priceSpider exterminationAnt extermination
jLocal Guide · 215 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dylan was exceptional and called me to ask about placing traps. I was very happy he called to get my input and permission. Great communication.

Paid $60–80Reasonable priceAnt extermination
Vic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

A very caring service you do a very well job

Paid $40–60Reasonable priceSpider exterminationAnt extermination
Norma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you Caden! Great job taking care of our spiders and other bugs that can be so annoying. Also, I really appreciate you coming inside the house to treat it as well. Most of all, you were so kind to my dogs. Thank you!

Paid $160–180Reasonable priceSpider exterminationAnt extermination
Kristie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My service provider do a wonderful job today. Very knowledgeable and helpful answering all my questions. Polite and professional and very expedient in carrying out the tasks for today's job.

Paid $80–100Reasonable priceSpider exterminationAnt extermination
Jerusha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They helped me get rid of a yellow jacket nest. The Service man made sure my neighbor was warned to not go near it for a few days.

Paid $60–80Great priceSpider exterminationAnt extermination
EliLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Was through and helpful. And took the time to hear my problems.

Paid $40–60Great priceSpider exterminationAnt extermination
Irene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

He gave excellent service very thorough.

Paid $40–60Reasonable priceAnt extermination
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional and did a great job

Spider exterminationAnt extermination
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dylan was extremely thorough in his pest control service. He has a pleasant attitude and was very friendly. We would gladly have him back for our next service.

Paid $40–60Great priceSpider exterminationAnt extermination
SHERYLLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chaz did a great job. Very professional.

Paid $40–60Reasonable priceSpider exterminationAnt extermination
tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Caden from Insight Pest Solutions was a caring, courteous and professional technician. He was knowledgeable with my situation. He did a great job.

Paid $60–80Reasonable priceSpider exterminationAnt extermination
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Caden is the best! Very communicative and thorough with his work!

Ant extermination
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dylan, was exceptionally knowledgeable & professional. I told Dylan I had seen ants in my kitchen. He told me how Insight could help with that. He also explained to me about rodent control. Very good experience.

Paid $40–60Reasonable priceSpider exterminationAnt extermination
Caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Insight Pest Control has been reliable in taking care of trespassing wasps, spider and their webs and those darn sugar ants!! The workers who come out in company vehicles and have shirts with company name. And are polite. They aren’t those creepy people who show up with no I.d. at all. I appreciate they check in…

Paid $40–60Reasonable priceSpider exterminationAnt exterminationService not listed
Poni9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tech was was courteous, quick, and efficient. We've had far fewer bugs and spiders since I started using their service.

Ant exterminationBug & insect exterminationGeneral pest inspection
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service and did a great job! Thanks

Paid $60–80Great priceSpider exterminationAnt extermination
CherylLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dylan is always very efficient, friendly, and professional. Thank you, Dylan for exemplary service.

Ant extermination
SandyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Was very happy to see Dylan at my door! Once again, his excitement to do his job impresses me. After saying hello, he got right to work. So far, this is the first Pest control company that I don't feel like I have to watch over the Tech to be sure he does the full job.

Paid $120–140Reasonable priceAnt extermination
Jerry12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Colton was excellent in every way!

Spider exterminationCockroach exterminationAnt extermination
ScottLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

First time customer. Alec was great. Very thorough and explained the treatment. Nice to have a company that responds to their customers.

Reasonable priceSpider exterminationAnt extermination
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Frankie is the best! He so disrespectful and so funny and does such a great job and asks all the right questions. We appreciate insight Pest Control!

Paid $80–100Great priceAnt extermination
Eren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Really appreciate the thoroughness. Dylan was very personable and polite. Answered my questions. Thank you Dylan.

Paid $40–60Reasonable priceSpider exterminationAnt extermination
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Andrew was very professional and courteous. He addressed our pest control needs well. I asked for a call 30 minutes prior to arrival. This didn't happen again today. I am handicapped and it takes me time to put my dog away and get to the door.

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationAnt extermination
AlusivekarmaLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The guy showed up, did his work and was nice and professional. He did a good job, very thorough, communicated with us from the start.

Paid $80–100Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Otto was great and was easy to work with! Thank you!

Paid $180–200Great priceSpider exterminationAnt exterminationService not listed
Anita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Matthew always goes above and beyond . Thankful for a bug free yard and home.

Paid $40–60Great priceSpider exterminationCockroach exterminationAnt extermination

Show more ant extermination reviews (281 more) →

Price

$71-33% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination365$61–$128
Ant extermination321$76–$246
Hornet & wasp extermination93$96–$323
General pest inspection80$56–$128
Bug & insect extermination74$61–$133
Rodent extermination68$76–$282
Cockroach extermination36$73–$282
Flea & mite extermination19$150–$371

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