How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREInsight Pest Solutions
Gladstone, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 1,110 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Solutions for 8 kinds of job.
Insight Pest Solutions for ant extermination
Clear ✕All 321 Google reviews tagged “Ant extermination” · showing 180
Cancelled because service did not work as stated. I left a one star for the customer service interaction. Instead of hearing me they stated “you signed the contract and we have you on video agreeing to our terms and service”. Made me pay $380 to cancel, the service didn’t work for $110 a month almost half a year…
So far I’m very pleased with their work. I wasn’t home today but everything seems good
Bryce came to my door and asks for specifics on how things had been going. He listened and performed accordingly. Thanks Bryce!!😊
Colton was very thorough in his technique and very mindful of my dogs while he was here.
We were not home at the time Caden performed the services.We received a derailed via e-mail. This was the second of a f treatmend contract. The first was very effective and expect the same.
Bryce does an excellent job. He always lets us know when he is on his way, giving us plenty of time to put dogs up for him. We get messages on what he found around and what he focuses on.
Caden was timely, courteous, and professional as always.
Dylan K was a thorough professional- aware of the different pest situations and corresponding treatments without over engineering. He was patient to listen to homeowners past experience and observations regarding pests and recommend right solutions and best practices. Also was courteous of the house cleanliness.…
He did a fantastic job!
Great job
Jason has been our technician for a few times now and he is always very pleasant, polite and informative. He always asks if there's anything specific he would like us to do, like do we have any concerns, or questions, etc. Jason always leaves a very detailed and thorough report when he is finished.
Courteous and simple management with my dogs, etc. !!🙏
Chaz was very thorough. He checked in with me to review plan for this visit. I appreciate the detailed notes for me to reference as well. Thank you, Chaz!
Matt was great at explaining what he was doing and answered my questions.
Dylan was exceptional and called me to ask about placing traps. I was very happy he called to get my input and permission. Great communication.
A very caring service you do a very well job
Thank you Caden! Great job taking care of our spiders and other bugs that can be so annoying. Also, I really appreciate you coming inside the house to treat it as well. Most of all, you were so kind to my dogs. Thank you!
My service provider do a wonderful job today. Very knowledgeable and helpful answering all my questions. Polite and professional and very expedient in carrying out the tasks for today's job.
They helped me get rid of a yellow jacket nest. The Service man made sure my neighbor was warned to not go near it for a few days.
Was through and helpful. And took the time to hear my problems.
He gave excellent service very thorough.
Very professional and did a great job
Dylan was extremely thorough in his pest control service. He has a pleasant attitude and was very friendly. We would gladly have him back for our next service.
Chaz did a great job. Very professional.
Caden from Insight Pest Solutions was a caring, courteous and professional technician. He was knowledgeable with my situation. He did a great job.
Caden is the best! Very communicative and thorough with his work!
Dylan, was exceptionally knowledgeable & professional. I told Dylan I had seen ants in my kitchen. He told me how Insight could help with that. He also explained to me about rodent control. Very good experience.
Insight Pest Control has been reliable in taking care of trespassing wasps, spider and their webs and those darn sugar ants!! The workers who come out in company vehicles and have shirts with company name. And are polite. They aren’t those creepy people who show up with no I.d. at all. I appreciate they check in…
Tech was was courteous, quick, and efficient. We've had far fewer bugs and spiders since I started using their service.
Great customer service and did a great job! Thanks
Dylan is always very efficient, friendly, and professional. Thank you, Dylan for exemplary service.
Was very happy to see Dylan at my door! Once again, his excitement to do his job impresses me. After saying hello, he got right to work. So far, this is the first Pest control company that I don't feel like I have to watch over the Tech to be sure he does the full job.
Colton was excellent in every way!
First time customer. Alec was great. Very thorough and explained the treatment. Nice to have a company that responds to their customers.
Frankie is the best! He so disrespectful and so funny and does such a great job and asks all the right questions. We appreciate insight Pest Control!
Really appreciate the thoroughness. Dylan was very personable and polite. Answered my questions. Thank you Dylan.
Andrew was very professional and courteous. He addressed our pest control needs well. I asked for a call 30 minutes prior to arrival. This didn't happen again today. I am handicapped and it takes me time to put my dog away and get to the door.
The guy showed up, did his work and was nice and professional. He did a good job, very thorough, communicated with us from the start.
Otto was great and was easy to work with! Thank you!
Matthew always goes above and beyond . Thankful for a bug free yard and home.
He did everything i needed
Immanol was great, Immanol was great, courteous, and explained how and where it was going to work, meaning inside and outside the house. I totally recommend Immanol. Thank you for the service
Great customer service. Efficient and responsive! Keeping the ants at bay!
Both guys who were here seemed friendly and accommodating. Didn't interact much with them.
As always insight does an excellent job. Wesley performed a quarterly and covered the whole house. Always a pleasure to.
Dylan did an absolutely increadable job!
Dylan was polite and respectful as well as thorough and informative. Gave me good recommendations to help keep pest activity at a minimum!! Great service! Thank you!
Kaylee, our technician, was very professional. She communicated her arrival time, answered questions, and checked in before she left.
Mathew is very professional, thorough and attentive to details. He is very customer oriented and does a great job.
Drew is always friendly and does great work.
Thank for the professional services tony
Elliott did a great job, including brushing away all the spider webs around my porches,windows and doors. Im looking forward to seeing less ants in my cats dinner bowl!
Had our first service today. Elliot was thorough in spraying and treating our house and lawn. He sent me an awesome note with a breakdown of whe ha had done. I am so happy that I decided to switch to Insight Pest Solutions!
Otto spent almost 2 hours at my house being very detailed with my initial service. He was very kind and communicative. As someone from the same industry in the past, I felt very comfortable and confident in his work and professionalism! Thank you!
Dylan was prompt, courteous and thorough.
Aaron was super helpful and very fun and talkative and gave us helpful information and worked fast while making conversation with us. Would definitely recommend.
Always good service, keeps spider, wasps and ants away.
Great service.
Very professional techs. It’s a pleasure working with them. They did wonderful. Very pleasant and knowledgeable!
Lester is very thorough and accommodating. He always answers my questions patiently and is very knowledgeable.
Service is always great! Respectful, detail oriented and friendly! Thank you so much!
Aaron is wonderful! Great personality and very informative. Thank You for removing our Pests yesterday! Happy to have you as our Service Technician.
Dylan was professional, confirmed the needs before beginning and thoroughly executed the needed services with care.
Matthew found several quality discrepancies from the original treatment and made sure to remedy the issues, he also made sure to schedule an additional follow-up appointment to ensure the home was properly protected. I will be personally requesting Matthew for all future treatments A+ customer service!
Kaylee did a great job, called me and informed me of everything that was completed. Was timely and efficient. Put up with the barking dog and closed the gate on the way out.
The techs always communicates both over the phone and in person quite well. The office is always quick to call or text back, and they're always friendly. They listen well to your issue and are great at explaining.
Caden did a first time at our new house. He is professional and friendly. Explained what he did and what he found.
Very personable and great communication explaining everything as they went along.
Kind, respectful, positive attitude, and answered every question I had. Overall very pleasant
Technician was professional, organized, efficient, and answered all my questions.
Elliot was extremely nice. They were very knowledgeable about all the pesticides and what they do and how they work. Eli really did a great job.
Great guy. Very friendly. Spent a fair amount of time here. Great tattoos
Andrew is always thorough, helpful, and friendly! I am quite pleased with the results I get from Insite Pest Control.
Brandon was quick and professional. Insight has been a great decision for us as a company to work with.
Tony did a great job, was very thorough and ensured any and all questions I had were answered. I would recommend Tony for any leadership possibilities in your company because he has a very good sense of responsibility and loyalty in him. Thank you for all the work Insight has done for me.
Well done.
Very knowledgeable and careful the ants have no chance now!!!
Dylan is great, very professional and helpful!
Every time insight comes out they do a great job! Caden was very friendly and answered all my questions :)
Dylan is a great tech. Always friendly and helpful.
Dylan is nice and professional, and takes good care of our home.
Dylan is awesome! He always does a great job, is super professional and very informative and knowledgeable.
Tech was very knowledgeable and friendly. Excellent service!
Dylan always listens to concerns and ensures everything we need is taken care of! Thanks Dylan!
Vincent and Kaylee did a great job with pest control at my home. They were professional, thorough, and made sure everything was handled properly. Thanks to their work with Insight Pest Solutions, my home feels clean and protected.
Caden did a great job.
Did a great job. We spoke about the best ways of keeping the ants away this summer. Thank you!!!
Dylan was back over again for the regular service. Did a great job just like every time before. I'd totally hang out with this guy, super nice and friendly. My man has some hella work ethic too, never a problem.
Great he was on time and did what he said that he you do
Andrew is always pleasant and helpful. I rely on his expertise. Service is quick and efficient. This visit was a follow up from the quarterly treatment to access the ant problem. Thanks!
Great service
Chris is a great tech he’s professional and friendly. Preforms great work!
Dylan was super knowledgeable and helpful with the pest treatment he applied today. He explained each step of the application, made recommendations, and answered all the questions I had. Thank you, Dylan!
Tyler quick, considerate. He let me know the plan beforehand and explained what he did after, with what to look out for in the future.
He did a good job and set two additional mice bait stations. The bait stations were not exactly where I wanted them so I repositioned them.
Very informative and attentive to customers. Great attitude and professionalism
Thorough, polite and professional. Also on time and efficient. Thank you Lester and Insight. I keep expecting to see a spider or fruit flies like I usually did every year but apparently that is now in my past. Please keep up the awesome preventative work you do for me.
Insight is a great and cost friendly pest control service. They use diatomaceous earth products primarily on our residence and few if any chemicals. Their staff are always professional and polite. They are also always willing to accommodate additional requests beyond just a routine exterior treatment visit. They…
Aidan was great and did thorough job! Thank you sir!
Dillon always conscientious and does a good job thank you
Quality service at a reasonable price! We haven’t had any issues with our service. Matthew is very knowledgeable amd does an amazing job!
Adam is very professional and respectful while doing a great job. Glad he is the tech taking care of my home.
Excellent job as usual. Friendly and polite.
Chris was polite and he communicated well with what he was doing.
John was very professional, knowledgeable and personable. He was very thorough and listened to all our concerns.
John is the best!!! I would highly recommend him and Insight!!
Insight pest solutions have been wonderful to work with. Andrew is kind, friendly and professional!
Collin did an outstanding job even with two barking dogs. Very professional and efficient. We would highly recommend this service.
Prompt and professional
Great customer service.
Aiden is always very friendly and very thorough. Thank yiu Aiden
Very knowledgeable
Fantastic job, we appreciate all your help and expertise worth our anat issue!!
Wesley did an amazing job today and really helped us when we were in a pinch. Thank you!
Good service, he's friendly.
Lester was tentative to our concerns. He gave us solutions to help with the mice/rats that are Wreaking havoc on our mini farm. Thank you Insight, for an affordable solution to our problems.
John was very professional as he took care of the ant traps and then upstairs left traps where I've seen spiders and a ant
We came home as Brandon was getting ready to leave. He took the time to go over the service he performed. Asked about our dog along with a reminder to keep her inside foe 2 hours. Brandon also told us how he treated our barn while verifying the horses couldn't get too close. No fumes in or around them or there…
Our technician was prompt, thorough and courteous as always. I very much appreciate their work ethic.
Always listens and addresses my concerns.
This company is exceptionally commendable. The employees consistently demonstrate a high level of respect and professionalism in their work. Their exceptional customer service is evident in their prompt and efficient response to inquiries and requests. Dylan is the man!
John always does excellent work and takes the time to explain what he’s doing.
Discussed what was coverage we needed. He did an excellent job making sure we had the pest coverage that we needed.
Always great service, friendly employees.
Justice is the exterminator I deal with and he’s the best! Thoughtful, thorough, professional, friendly, always concerned that all issues have been dealt with and more than willing to handle any new ones that come up. Total double thumbs up!
Very detailed work, gave us helpful tips on how to better prepare for summer pests! A much needed service to start spring/summer!
This individual was straight to the point. Collin did just what we needed and didn't dilly dally. Awesome guy.
John is so kind, knowledgeable, and loves good bugs and pollinators. He takes good care to meet the my family's needs and with minimal collateral damage to the good bugs. He listens well and is responsive to client needs.
Brandon did a great job. He was timely and professional
Brandon has been our favorite technician so far. He was very motivated and willing to do a good job. Very professional.
Friendly and professional. Good service as usual.
Great service, very professional.
Great service. Thorough.
Excellent service!
Erick was friendly and efficient! Very happy with Insight Pest.
John has cared for our home and property for several years now. We genuinely appreciate his kindness and professionalism, and his level of care is at the highest level. Thank you, John!
Great work from Ryan as usual!
Frankie is always great to work with. Professional, thorough, friendly, and willing to answer questions with great care and knowledge.
Friendly and thorough
Riley came back to treat the interior for ants today. They were in my kitchen and a bathroom. He was thoughtful, efficient and made sure to use a treatment in the kitchen that won’t potentially bother my cats. Bonus points for thinking of that. Thank you, Riley!
Dylan is an excellent technician. He is knowledgeable, thorough, and friendly. Also he described what he was doing and why is appreciated and gave us confidence in his work.
Aidan was very professional in his communication. He called me 30 minutes before he would be here and showed up on time. He went above and beyond walking through the house with me and listening to the problems areas we have. He was very kind, friendly, and knowledgeable.
Parker has been our tech for almost a year and has always done a great job! I appreciate his friendliness and professionalism!
He was very good. He listened good and went right to work
Dylan is very helpful
Tech was helpful and educated me on ant traps and why they keep coming back. Gave me some inside bait traps to help out. Thanks!
Aidan does a thorough job, is responsive to our needs, and communicates well. We appreciate the service and the extra effort!
Aidan is the best. Very respectful and knowledgeable. And Insight’s repellants do work great against sugar ants.
Justice’s is a great guy and very thorough and professional
Chris was our tech today and he was amazing! Treated a severe ant issue we had indoors. Treated the exterior of our home for all pests. Super friendly, knowledgeable about how to resolve my issue, and had a good sense of humor too!
All good, great service.
Thorough and efficient.
He did a great job. He has been here before and is nice, professional. and always asks if I need anything specific.
As usual Chris was friendly and efficient! We appreciate his work and he is always so friendly with kiddos!
Thorough!
Ryan is the best! He is friendly, dedicated and is thorough in his work.
Ryan was great! Friendly, efficient and took the time to explain how the treatments worked, which was really informative and will help us deal with any other outbreaks in the future more appropriately. Thanks to Ryan and the whole team for great service!
He went over details of what he would be doing and helped us to keep ants at bay. Really appreciate his thorough explanations.
Brandon was communicative and incredibly polite. He was an absolute pleasure and very efficient. I really appreciated how he called 30 min before he arrived and then was so patient and helpful while he was here.
Aidan delivered perfect service to the interior and exterior of my house. As usual, he did a great job.
James patiently explained how we would tackle the ant problem. I feel confident it will be successful.
Frankie was very focused on finding all treatable areas - told me he would be back in 7-10 days and to call if no improvement is noticed - the ants were apparent and gave him something to support the very reason he was here . I am expecting good results and hope my expectations can be confirmed .
I love parker he is always nice and through. Friendly and good at his job!
Ryan is always thorough and courteous
Thomas is a great guy and very personable. He also believes in a job well done.
James was efficient and thorough 👍🏼
Good work
James placed rat traps inside my shed besides refilling the bait boxes. He said he will return to recheck in a week. That is service I like for no additional price to normal pest control.
Aaron is polite, knowledgeable and had no issue crawling around under the house looking for carcasses. On this month’s check up he moved some bait stations around to better target the beasties we’re trying to exterminate. Gotta love neighbors with chicken coops in their backyards
My tech was very polite and did a good job. He found a problem and took care of it and will return to recheck in two weeks.
Aaron showed up at the house in full uniform. Very professional looking. Communicative and friendly. Gave me a thorough description of his intended tasks. I asked a question about one of their treatment ingredients. He did not know the answer at the time , but before he left, he had found out the answer and was…
Matt was very informative and professional.
Very knowledgeable, friendly and fast. I really appreciate that he cares about my kids and pets when doing any treatment on my property.
Jesse went beyond services to make us safe from pests.
Jesse is always very professional and listens to my concerns. Takes the time to do the interior and exterior. Very friendly great service!
Wonderful Man , Very respectful even in pouring down rain.
Lance called, showed up when he said, ”not the all-day cable guy hours”! Very courteous, listened to my concerns about everything, responded with he’d do his best to address everything… Gave me lots of info so I didn’t have any Q’s @ the time, “that’s rare!”! He mentioned give it 10-14 days for everything, I’m happy…
He’s very thorough Excellent communication
Great people. Great experience. No pests, just good service.
Isiah did a great job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 365 | $61–$128 |
| Ant extermination | 321 | $76–$246 |
| Hornet & wasp extermination | 93 | $96–$323 |
| General pest inspection | 80 | $56–$128 |
| Bug & insect extermination | 74 | $61–$133 |
| Rodent extermination | 68 | $76–$282 |
| Cockroach extermination | 36 | $73–$282 |
| Flea & mite extermination | 19 | $150–$371 |
