Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Insight Pest Solutions

Gladstone, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 1,110 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 92% of cockroach control.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than 98% of cockroach control.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 96% of cockroach control.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#81 / 92
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Cockroach extermination”

Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We were not home at the time Caden performed the services.We received a derailed via e-mail. This was the second of a f treatmend contract. The first was very effective and expect the same.

Paid $160–180Not sureSpider exterminationCockroach exterminationAnt extermination
Jerry12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Colton was excellent in every way!

Spider exterminationCockroach exterminationAnt extermination
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Andrew was very professional and courteous. He addressed our pest control needs well. I asked for a call 30 minutes prior to arrival. This didn't happen again today. I am handicapped and it takes me time to put my dog away and get to the door.

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationAnt extermination
AlusivekarmaLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The guy showed up, did his work and was nice and professional. He did a good job, very thorough, communicated with us from the start.

Paid $80–100Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Anita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Matthew always goes above and beyond . Thankful for a bug free yard and home.

Paid $40–60Great priceSpider exterminationCockroach exterminationAnt extermination
Colimaenlinea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Immanol was great, Immanol was great, courteous, and explained how and where it was going to work, meaning inside and outside the house. I totally recommend Immanol. Thank you for the service

Paid $80–100Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Both guys who were here seemed friendly and accommodating. Didn't interact much with them.

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationAnt extermination
OlgaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mathew is very professional, thorough and attentive to details. He is very customer oriented and does a great job.

Paid $120–140Reasonable priceSpider exterminationCockroach exterminationAnt extermination
rudy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank for the professional services tony

Paid $60–80Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Sheena8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Caden did a first time at our new house. He is professional and friendly. Explained what he did and what he found.

Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Every time insight comes out they do a great job! Caden was very friendly and answered all my questions :)

Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Fernando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Vincent and Kaylee did a great job with pest control at my home. They were professional, thorough, and made sure everything was handled properly. Thanks to their work with Insight Pest Solutions, my home feels clean and protected.

Paid $60–80Reasonable priceSpider exterminationCockroach exterminationAnt extermination
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

He did a good job and set two additional mice bait stations. The bait stations were not exactly where I wanted them so I repositioned them.

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationAnt extermination
JeriLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thorough, polite and professional. Also on time and efficient. Thank you Lester and Insight. I keep expecting to see a spider or fruit flies like I usually did every year but apparently that is now in my past. Please keep up the awesome preventative work you do for me.

Paid $20–40Great priceSpider exterminationCockroach exterminationAnt extermination
R.J.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Insight is a great and cost friendly pest control service. They use diatomaceous earth products primarily on our residence and few if any chemicals. Their staff are always professional and polite. They are also always willing to accommodate additional requests beyond just a routine exterior treatment visit. They…

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Daimion5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Collin did an outstanding job even with two barking dogs. Very professional and efficient. We would highly recommend this service.

Reasonable priceSpider exterminationCockroach exterminationAnt extermination
morrisnj17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very knowledgeable

Paid $60–80Reasonable priceCockroach exterminationAnt exterminationService not listed
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★

All good, great service.

Paid $80–100Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Dee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Thomas is a great guy and very personable. He also believes in a job well done.

Paid $100–120Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Kayla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Always super respectful and insures they’re doing what we ask of them based on our specific needs.

Paid $80–100Not sureSpider exterminationCockroach extermination
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great people. Great experience. No pests, just good service.

Paid $60–80Great priceSpider exterminationCockroach exterminationAnt extermination
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great tech. Knowledgable and professional.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Professionalism+ Value
Korryth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Calvin was very professional and explained all he was doing. Was also very thorough with all his work.

Ant exterminationBed bug exterminationBee extermination+ Professionalism+ Value
Ron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zachary always does an excellent job!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
DeborahLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Calvin did a great job. Nice guy too. Very polite.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Ella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was so nice to have them get all the nooks and crannies taken care of! Thank you for being on top of everything! Great service!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Quality+ Professionalism
Javier3 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $40–60Great priceSpider exterminationCockroach exterminationAnt extermination
MikeEdited 4 months ago★★★★★

Rating only, no written review.

Paid $40–60Not sureSpider exterminationCockroach exterminationService not listed
OregonDaphne6 months ago★

Rating only, no written review.

Paid $40–60Not sureSpider exterminationCockroach exterminationAnt extermination
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Loretta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceSpider exterminationCockroach extermination
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $40–60Great priceSpider exterminationCockroach exterminationAnt extermination
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Spider exterminationCockroach exterminationAnt extermination
Gayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceSpider exterminationCockroach exterminationAnt extermination
Paul3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism

Price

$71-33% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination365$61–$128
Ant extermination321$76–$246
Hornet & wasp extermination93$96–$323
General pest inspection80$56–$128
Bug & insect extermination74$61–$133
Rodent extermination68$76–$282
Cockroach extermination36$73–$282
Flea & mite extermination19$150–$371

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