Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Insight Pest Solutions

Gladstone, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 1,110 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 92% of cockroach control.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than 98% of cockroach control.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 96% of cockroach control.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.80
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#71 / 105

All 80 Google reviews tagged “General pest inspection” · showing 20

Poni9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tech was was courteous, quick, and efficient. We've had far fewer bugs and spiders since I started using their service.

Ant exterminationBug & insect exterminationGeneral pest inspection
Nancy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Qualified and thorough professional

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Quality+ Professionalism
Kitty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Isiah did a great job!

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Trix1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bryce really worked at spraying inside a basketball hoop pole to rid it of yellow jackets, besides the usual treatment around the house. He communicated with me both before and after doing the job. I was very impressed with him.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
RachelLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Isaiah was very polite and friendly and went over the different sprays that were used when cleaning the exterior and interior of the house. My husband and I are happy that Insight is open on Saturday’s since we needed an emergency spray for ants in our garage. We have really enjoyed the friendliness and…

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
TraceyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly great service straight to the point. Finished in timely matter. Great job.sorry but go KC🏈.Have great day.

Customer photo from Tracey's review
Bee exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Endah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Isaiah was friendly and professional.

Bee exterminationBug & insect exterminationGeneral pest inspection+ Professionalism
Alan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Isiah did a great job of explaining exactly what he did and what to expect. Wife is very pleased.

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

they have always done a great job for me

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Christina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bryce was very effective in addressing our bug issue and listening to our concerns.

General pest inspection+ Responsiveness+ Quality+ Professionalism
JennaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This summer we had a flea issue in our basement and was spreading into the rest of the house. Calum from Insight pest solutions was great about managing this issue. He was friendly and professional and always called to give me a heads up that he was on his way. I decided to sign up for the one year annual pest support program.

Flea & mite exterminationGeneral pest inspection+ Professionalism
Todd4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bryce did a great job and was very courteous and professional!

General pest inspection+ Punctuality+ Quality+ Professionalism
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bryce was very friendly great communication on every little thing he was doing around the house, did the job fast and flawlessly..highly recommended! 👍

General pest inspection+ Quality
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'd like to commend Kasey. He is professional, friendly, and does fantastic work. We had a major problem with box elder bugs for years and last year was the worst, moreover they were now routinely inside our home. My prior pest control told me again and again over the years there wasn't anything they could do.…

General pest inspection
Erik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Each time they arrive they check in to make sure everything is going well but double check to make sure that there's not more they can do to help, friendly and professional

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
NancyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Isaiah did a great job for servicing our quarterly pest control. I would recommend Isaiah to anyone who needs this service done especially the fall is coming.

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
L7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company and its personnel are a delight to deal with. They have excellent communication and customer service!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John, from Insight, introduced himself and went over our treatment plan. He listened to my findings and moved to add these areas of concern in the treatment process. John was considerate during his treatment of the interior of the house. Explained the treatment of the yellow jackets in my exterior wall and…

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Jackie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Insight is excellent! Their customer service is on point and the attention to detail really great. I could not be happier with their products and services. I would highly recommend!

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
caitlynLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connor always does a fabulous job! He makes sure he checks every area we’re concerned with and even doubles back if needed. Still a happy customer!

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism

Show more general pest inspection reviews (60 more) →

Price

$71-33% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination365$61–$128
Ant extermination321$76–$246
Hornet & wasp extermination93$96–$323
General pest inspection80$56–$128
Bug & insect extermination74$61–$133
Rodent extermination68$76–$282
Cockroach extermination36$73–$282
Flea & mite extermination19$150–$371

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