Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Insight Pest Solutions

Gladstone, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 1,110 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 92% of cockroach control.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than 98% of cockroach control.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 96% of cockroach control.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.93
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$96–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 99

All 93 Google reviews tagged “Hornet & wasp extermination” · showing 20

Nancy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Qualified and thorough professional

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Quality+ Professionalism
Trix1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bryce really worked at spraying inside a basketball hoop pole to rid it of yellow jackets, besides the usual treatment around the house. He communicated with me both before and after doing the job. I was very impressed with him.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Regular service today. Very professional and knowledgeable.

Ant exterminationHornet & wasp exterminationRodent extermination
TraceyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly great service straight to the point. Finished in timely matter. Great job.sorry but go KC🏈.Have great day.

Customer photo from Tracey's review
Bee exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Insight Pest Control is a great company. Their customer service and technicians are fantastic. They have met our every need. We no longer see rats running across our fence, constant in house ant issue and no mosquito bites this year for me!!!!! Thank you for all your hard work and dedication.

Ant exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
RandyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Isaiah was amazing. He took care of my wasp problem quickly and professionally.

Hornet & wasp extermination+ Responsiveness+ Professionalism
SeanLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was very professional and was proficient in his work, knowledgeable and informed us of other nests that existed without our knowledge! Great experience and giant hornet nest gone from our eaves!!! Thanks

Customer photo from Sean's review
Hornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Laurie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bryce was a delight. Listened to concerns and had a solution for what to do next. Very polite and respectful.

Hornet & wasp exterminationRodent exterminationSpider extermination
MikeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kacey treated the outside areas for wasps and spiders and it seems to have done the trick. Super friendly and accommodating service. Thanks Kacey!

Hornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using Insight for about the last couple years. All of their people are very friendly and professional and always take care of any insect issues I have. The last guy named Isaiah was great.

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Good service, thanks!

Hornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service provider did a good job. He was through and very professional. He explained what was done and why.

Hornet & wasp extermination+ Quality+ Professionalism
SherylLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Calum did a great job! He went around and looked at our various plants to see if there were any types of bugs on them, and then went back to his truck. I guess was loaded up with the correct pesticide and carefully debugged our backyard. He did a great job and I really appreciated it

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Erik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Each time they arrive they check in to make sure everything is going well but double check to make sure that there's not more they can do to help, friendly and professional

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Eugene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Zachary did a great job

Ant exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
L7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company and its personnel are a delight to deal with. They have excellent communication and customer service!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John, from Insight, introduced himself and went over our treatment plan. He listened to my findings and moved to add these areas of concern in the treatment process. John was considerate during his treatment of the interior of the house. Explained the treatment of the yellow jackets in my exterior wall and…

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Jackie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Insight is excellent! Their customer service is on point and the attention to detail really great. I could not be happier with their products and services. I would highly recommend!

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
JordanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using insight pest control for 4 years now and have had nothing but great experiences. John was so helpful and informative today and all the team members who come out are just as great. Highly recommend.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
caitlynLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connor always does a fabulous job! He makes sure he checks every area we’re concerned with and even doubles back if needed. Still a happy customer!

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism

Show more hornet & wasp extermination reviews (73 more) →

Price

$71-33% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination365$61–$128
Ant extermination321$76–$246
Hornet & wasp extermination93$96–$323
General pest inspection80$56–$128
Bug & insect extermination74$61–$133
Rodent extermination68$76–$282
Cockroach extermination36$73–$282
Flea & mite extermination19$150–$371

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