Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Insight Pest Solutions

Gladstone, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 1,110 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 92% of cockroach control.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than 98% of cockroach control.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 96% of cockroach control.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 77

All 12 Google reviews tagged “Mosquito extermination”

TraceyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly great service straight to the point. Finished in timely matter. Great job.sorry but go KC🏈.Have great day.

Customer photo from Tracey's review
Bee exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Insight Pest Control is a great company. Their customer service and technicians are fantastic. They have met our every need. We no longer see rats running across our fence, constant in house ant issue and no mosquito bites this year for me!!!!! Thank you for all your hard work and dedication.

Ant exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

they have always done a great job for me

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
AsherLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Insight professionals continue to be great and easy to work with!

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
SherylLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Calum did a great job! He went around and looked at our various plants to see if there were any types of bugs on them, and then went back to his truck. I guess was loaded up with the correct pesticide and carefully debugged our backyard. He did a great job and I really appreciated it

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Erik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Each time they arrive they check in to make sure everything is going well but double check to make sure that there's not more they can do to help, friendly and professional

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John, from Insight, introduced himself and went over our treatment plan. He listened to my findings and moved to add these areas of concern in the treatment process. John was considerate during his treatment of the interior of the house. Explained the treatment of the yellow jackets in my exterior wall and…

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
JoelLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As always, they perform good work. Calum even told me about a plant that was invading from an adjacent house that is toxic to my dogs. Very helfpul.

Mosquito extermination+ Responsiveness+ Quality+ Professionalism
Jackie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Insight is excellent! Their customer service is on point and the attention to detail really great. I could not be happier with their products and services. I would highly recommend!

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great tech. Knowledgable and professional.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Professionalism+ Value
Ron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zachary always does an excellent job!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Ella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was so nice to have them get all the nooks and crannies taken care of! Thank you for being on top of everything! Great service!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Quality+ Professionalism

Price

$71-33% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination365$61–$128
Ant extermination321$76–$246
Hornet & wasp extermination93$96–$323
General pest inspection80$56–$128
Bug & insect extermination74$61–$133
Rodent extermination68$76–$282
Cockroach extermination36$73–$282
Flea & mite extermination19$150–$371

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