Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Insight Pest Solutions

Gladstone, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 1,110 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 92% of cockroach control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 92% of cockroach control.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than 98% of cockroach control.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 96% of cockroach control.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.365
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 98
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 365 Google reviews tagged “Spider extermination” · showing 20

TonyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

Cancelled because service did not work as stated. I left a one star for the customer service interaction. Instead of hearing me they stated “you signed the contract and we have you on video agreeing to our terms and service”. Made me pay $380 to cancel, the service didn’t work for $110 a month almost half a year…

Paid $100–120OverpricedSpider exterminationAnt extermination
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Awesome Service from Caden!!!

Spider extermination
Ramona6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

So far I’m very pleased with their work. I wasn’t home today but everything seems good

Paid $80–100Reasonable priceSpider exterminationAnt extermination
david7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Colton was friendly and professional. He did a very fine job and I am happy with him. Keep up the good work Colton.

Paid $40–60Reasonable priceSpider extermination
LindaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

John was very friendly and did a. Great job!

Paid $180–200OverpricedSpider exterminationService not listed
Sheryl12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Bryce came to my door and asks for specifics on how things had been going. He listened and performed accordingly. Thanks Bryce!!😊

Great priceSpider exterminationAnt extermination
RandaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Colton was very thorough in his technique and very mindful of my dogs while he was here.

Paid $100–120Reasonable priceSpider exterminationAnt extermination
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We were not home at the time Caden performed the services.We received a derailed via e-mail. This was the second of a f treatmend contract. The first was very effective and expect the same.

Paid $160–180Not sureSpider exterminationCockroach exterminationAnt extermination
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Bryce does an excellent job. He always lets us know when he is on his way, giving us plenty of time to put dogs up for him. We get messages on what he found around and what he focuses on.

Paid $80–100Great priceSpider exterminationAnt extermination
Darren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Caden was timely, courteous, and professional as always.

Paid $80–100Reasonable priceSpider exterminationAnt exterminationService not listed
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Not many pests after they got them all last time. There are no more ant or roach problems already. He went above and beyond to help deter moles.

Paid $200+Not sureSpider extermination
Barbara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He did a fantastic job!

Paid $60–80Not sureSpider exterminationAnt extermination
Sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jason has been our technician for a few times now and he is always very pleasant, polite and informative. He always asks if there's anything specific he would like us to do, like do we have any concerns, or questions, etc. Jason always leaves a very detailed and thorough report when he is finished.

Reasonable priceSpider exterminationAnt extermination
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andrew communicated very well and was very thorough.

Reasonable priceSpider exterminationService not listed
Stefanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Adam is great! He’s very nice and efficient.

Paid $60–80Reasonable priceSpider extermination
PamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Anthony did a great job. He applied treatment to the places I was having issues & replaced the trap paper to ensure the problem has been resolved. As well as treating the perimeter of my home & removing all visible webs. Thank you Anthony.

Paid $80–100Reasonable priceSpider extermination
cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris was polite, professional, efficient. Made sure to remind me if I still saw insects after a couple weeks to call for a repeat service call. It has been great to have a consistent technician each time!

Paid $180–200Not sureSpider extermination
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Courteous and simple management with my dogs, etc. !!🙏

Reasonable priceSpider exterminationAnt extermination
Penny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Matt was great at explaining what he was doing and answered my questions.

Paid $80–100Reasonable priceSpider exterminationAnt extermination
Vic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

A very caring service you do a very well job

Paid $40–60Reasonable priceSpider exterminationAnt extermination

Show more spider extermination reviews (345 more) →

Price

$71-33% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination365$61–$128
Ant extermination321$76–$246
Hornet & wasp extermination93$96–$323
General pest inspection80$56–$128
Bug & insect extermination74$61–$133
Rodent extermination68$76–$282
Cockroach extermination36$73–$282
Flea & mite extermination19$150–$371

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