How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREInsight Pest Solutions
Gladstone, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 1,110 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Solutions for 8 kinds of job.
Insight Pest Solutions for spider extermination
Clear ✕All 365 Google reviews tagged “Spider extermination” · showing 180
Cancelled because service did not work as stated. I left a one star for the customer service interaction. Instead of hearing me they stated “you signed the contract and we have you on video agreeing to our terms and service”. Made me pay $380 to cancel, the service didn’t work for $110 a month almost half a year…
Awesome Service from Caden!!!
So far I’m very pleased with their work. I wasn’t home today but everything seems good
Colton was friendly and professional. He did a very fine job and I am happy with him. Keep up the good work Colton.
John was very friendly and did a. Great job!
Bryce came to my door and asks for specifics on how things had been going. He listened and performed accordingly. Thanks Bryce!!😊
Colton was very thorough in his technique and very mindful of my dogs while he was here.
We were not home at the time Caden performed the services.We received a derailed via e-mail. This was the second of a f treatmend contract. The first was very effective and expect the same.
Bryce does an excellent job. He always lets us know when he is on his way, giving us plenty of time to put dogs up for him. We get messages on what he found around and what he focuses on.
Caden was timely, courteous, and professional as always.
Not many pests after they got them all last time. There are no more ant or roach problems already. He went above and beyond to help deter moles.
He did a fantastic job!
Jason has been our technician for a few times now and he is always very pleasant, polite and informative. He always asks if there's anything specific he would like us to do, like do we have any concerns, or questions, etc. Jason always leaves a very detailed and thorough report when he is finished.
Andrew communicated very well and was very thorough.
Adam is great! He’s very nice and efficient.
Anthony did a great job. He applied treatment to the places I was having issues & replaced the trap paper to ensure the problem has been resolved. As well as treating the perimeter of my home & removing all visible webs. Thank you Anthony.
Chris was polite, professional, efficient. Made sure to remind me if I still saw insects after a couple weeks to call for a repeat service call. It has been great to have a consistent technician each time!
Courteous and simple management with my dogs, etc. !!🙏
Matt was great at explaining what he was doing and answered my questions.
A very caring service you do a very well job
Insight is a top notch company- each team member is thorough and professional! Love there work, ever so grateful. This is the season where different bugs and spiders along with mice start to move about- love having this company care for my home.
Thank you Caden! Great job taking care of our spiders and other bugs that can be so annoying. Also, I really appreciate you coming inside the house to treat it as well. Most of all, you were so kind to my dogs. Thank you!
My service provider do a wonderful job today. Very knowledgeable and helpful answering all my questions. Polite and professional and very expedient in carrying out the tasks for today's job.
Ollie was kind and went straight to spraying my back yard right after he talked to me. I appreciate the work insight is doing to get my home and property free of pests. Keep up the good work 👍
They helped me get rid of a yellow jacket nest. The Service man made sure my neighbor was warned to not go near it for a few days.
Elliot was polite and informative
have not seen a spider in my house since I started your , Thank you so much!!
Was through and helpful. And took the time to hear my problems.
Colton was great today. He set motor tat traps and also cleared the pump house of black widow spider webs. Very helpful.
Very professional!....Also genuine in their interactions!..great service!
Tony was very nice and helpful. He answered all my questions and took care to visit the areas that I mentioned were having high spider activity.
Very professional and did a great job
Enoch was very personable and did great job.
Elliot did a great job
Great company with great service. Immanol was awesome, very communicative and friendly and he did an awesome job!
Dylan was extremely thorough in his pest control service. He has a pleasant attitude and was very friendly. We would gladly have him back for our next service.
Chaz did a great job. Very professional.
Insight pest control was wonderful. The tech Tony came out the same day I called to take care of my yellow jacket nest. He answered all my questions, was professional and friendly! I recommend this service.
Caden from Insight Pest Solutions was a caring, courteous and professional technician. He was knowledgeable with my situation. He did a great job.
Eric is great! Very friendly, trustworthy! Works hard for his customers!
Cadin was fantastic!!
Caden did great today
Dylan, was exceptionally knowledgeable & professional. I told Dylan I had seen ants in my kitchen. He told me how Insight could help with that. He also explained to me about rodent control. Very good experience.
Insight Pest Control has been reliable in taking care of trespassing wasps, spider and their webs and those darn sugar ants!! The workers who come out in company vehicles and have shirts with company name. And are polite. They aren’t those creepy people who show up with no I.d. at all. I appreciate they check in…
Tech was was courteous, quick, and efficient. We've had far fewer bugs and spiders since I started using their service.
Always great when Caden Huyett is the tech who performs our service. We've had other techs, but Caden goes above and beyond in his service, definitely prefer him as our tech.
Did a great job 👍
Awesome service! Quick, knowledgeable, friendly. Thank you!!
Always great to have this team out!! Thank you for the service!
Great customer service and did a great job! Thanks
First time using Insight, Tony was on time, kind and explained everything in detail. I look forward to continue working with Insight!
Perfect with all Caden was the best!
Colton was excellent in every way!
Caden and John were awesome and so kind. Got the job done quick and still thorough.
First time customer. Alec was great. Very thorough and explained the treatment. Nice to have a company that responds to their customers.
Really appreciate the thoroughness. Dylan was very personable and polite. Answered my questions. Thank you Dylan.
Andrew was very professional and courteous. He addressed our pest control needs well. I asked for a call 30 minutes prior to arrival. This didn't happen again today. I am handicapped and it takes me time to put my dog away and get to the door.
The guy showed up, did his work and was nice and professional. He did a good job, very thorough, communicated with us from the start.
Otto was great and was easy to work with! Thank you!
Kayla was fast and courteous, her attention to detail is fantastic and I was amazed at how quickly she got things done!
Matthew always goes above and beyond . Thankful for a bug free yard and home.
Andrew is wonderful. Very personable and kind. He focused on the pest areas and covered the entire spaces.
Tony was very sweet, worked fast and efficiently.
He did everything i needed
Caden did great, very professional and efficient
Immanol was great, Immanol was great, courteous, and explained how and where it was going to work, meaning inside and outside the house. I totally recommend Immanol. Thank you for the service
Great job!
Caden is always polite and efficient.
Both guys who were here seemed friendly and accommodating. Didn't interact much with them.
The service was good would recommend it
Easy scheduling
As always insight does an excellent job. Wesley performed a quarterly and covered the whole house. Always a pleasure to.
Dylan did an absolutely increadable job!
Dylan was polite and respectful as well as thorough and informative. Gave me good recommendations to help keep pest activity at a minimum!! Great service! Thank you!
Kaylee, our technician, was very professional. She communicated her arrival time, answered questions, and checked in before she left.
As always,Chris greeted me at the door with his pleasent smile. He swept the spider and wasp nest from the eve’s and rafters in the carport. We thank you Chris and Insight for the great service!
Mathew is very professional, thorough and attentive to details. He is very customer oriented and does a great job.
Thank for the professional services tony
Elliott did a great job, including brushing away all the spider webs around my porches,windows and doors. Im looking forward to seeing less ants in my cats dinner bowl!
Had our first service today. Elliot was thorough in spraying and treating our house and lawn. He sent me an awesome note with a breakdown of whe ha had done. I am so happy that I decided to switch to Insight Pest Solutions!
Dylan was Friendly, professional and knowledgeable.
Otto spent almost 2 hours at my house being very detailed with my initial service. He was very kind and communicative. As someone from the same industry in the past, I felt very comfortable and confident in his work and professionalism! Thank you!
Dylan was prompt, courteous and thorough.
Aaron was super helpful and very fun and talkative and gave us helpful information and worked fast while making conversation with us. Would definitely recommend.
Always good service, keeps spider, wasps and ants away.
Sarah showed up at the expected time and was courteous and knowledgeable about my spider problem. She was patient when a part on her sprayer broke and was instrumental in getting a replacement sprayer very quickly. She performed the suggested treatments inside and outside the house and the garage. I am pleased with the service today.
Tony did a fantastic job today, and addressed all of my current needs during my latest treatment visit. Been with Insight for a long time, and I've always been pleased with their level of service.
Very professional techs. It’s a pleasure working with them. They did wonderful. Very pleasant and knowledgeable!
Lester is very thorough and accommodating. He always answers my questions patiently and is very knowledgeable.
Service is always great! Respectful, detail oriented and friendly! Thank you so much!
Aaron is wonderful! Great personality and very informative. Thank You for removing our Pests yesterday! Happy to have you as our Service Technician.
He was very good at his job. Very knowledgeable. Love the attention to detail.
Dylan was professional, confirmed the needs before beginning and thoroughly executed the needed services with care.
Matthew found several quality discrepancies from the original treatment and made sure to remedy the issues, he also made sure to schedule an additional follow-up appointment to ensure the home was properly protected. I will be personally requesting Matthew for all future treatments A+ customer service!
Kaylee did a great job, called me and informed me of everything that was completed. Was timely and efficient. Put up with the barking dog and closed the gate on the way out.
The techs always communicates both over the phone and in person quite well. The office is always quick to call or text back, and they're always friendly. They listen well to your issue and are great at explaining.
Caden did a first time at our new house. He is professional and friendly. Explained what he did and what he found.
Thourally cleaned spider webs and wasp nest. Did treatment. She was here about 45 min. Previous company was here maybe 10 min. Glad to be switching back!
Caden did a fabulous job today!
Very personable and great communication explaining everything as they went along.
Did a great job, but needs to come back an spray inside of home which was included. Please call before you come.
I signed on with Insight almost a year ago and they've been excellent company to deal with their technicians are very knowledgeable Justice has come out here and he's gave me information that I can use on my own and he's been right on top of the situation with the best and the rodents I've had to call him out twice…
Caden was a great help today and a real sweet kid
Great guy. Very friendly. Spent a fair amount of time here. Great tattoos
Tony did a great job, was very thorough and ensured any and all questions I had were answered. I would recommend Tony for any leadership possibilities in your company because he has a very good sense of responsibility and loyalty in him. Thank you for all the work Insight has done for me.
Aidan was courteous and efficient! He treated for spiders, and in the process, found a wasp nest which he took care of!
Very knowledgeable and careful the ants have no chance now!!!
Dylan is great, very professional and helpful!
Every time insight comes out they do a great job! Caden was very friendly and answered all my questions :)
Tony was great!😊
Dylan is a great tech. Always friendly and helpful.
Dylan does a great job everytime he comes to do a treatment. Always courteous and does a fantastic job, even works around my ever evolving yard. Currently under construction and they still get it done.
Dylan is nice and professional, and takes good care of our home.
Dylan is awesome! He always does a great job, is super professional and very informative and knowledgeable.
Aiden with Insight Pest Solutions did a wonderful job. He was thorough with his efforts and even kind to my pup.
Dylan always listens to concerns and ensures everything we need is taken care of! Thanks Dylan!
Vincent and Kaylee did a great job with pest control at my home. They were professional, thorough, and made sure everything was handled properly. Thanks to their work with Insight Pest Solutions, my home feels clean and protected.
Caden did a great job.
Did a great job. We spoke about the best ways of keeping the ants away this summer. Thank you!!!
Dylan was back over again for the regular service. Did a great job just like every time before. I'd totally hang out with this guy, super nice and friendly. My man has some hella work ethic too, never a problem.
Tyler did a fine job 😀 see you later!
Qualified and thorough professional
Great service
Great service from friendly and hard personnel
Caden is awesome! Very personable, efficient, and gets the job done while always making sure any questions or concerns are promptly addressed! Would highly recommend Insight!
Chris is a great tech he’s professional and friendly. Preforms great work!
Tyler quick, considerate. He let me know the plan beforehand and explained what he did after, with what to look out for in the future.
He did a good job and set two additional mice bait stations. The bait stations were not exactly where I wanted them so I repositioned them.
Thorough, polite and professional. Also on time and efficient. Thank you Lester and Insight. I keep expecting to see a spider or fruit flies like I usually did every year but apparently that is now in my past. Please keep up the awesome preventative work you do for me.
Insight is a great and cost friendly pest control service. They use diatomaceous earth products primarily on our residence and few if any chemicals. Their staff are always professional and polite. They are also always willing to accommodate additional requests beyond just a routine exterior treatment visit. They…
Quality service at a reasonable price! We haven’t had any issues with our service. Matthew is very knowledgeable amd does an amazing job!
Adam is very professional and respectful while doing a great job. Glad he is the tech taking care of my home.
Frankie does a great job making sure our needs are met and answering any questions I have.
John was very professional, knowledgeable and personable. He was very thorough and listened to all our concerns.
John is the best!!! I would highly recommend him and Insight!!
Insight pest solutions have been wonderful to work with. Andrew is kind, friendly and professional!
Collin did an outstanding job even with two barking dogs. Very professional and efficient. We would highly recommend this service.
Dylan did a great job on our exterior service.
Aiden is always very friendly and very thorough. Thank yiu Aiden
Lester was tentative to our concerns. He gave us solutions to help with the mice/rats that are Wreaking havoc on our mini farm. Thank you Insight, for an affordable solution to our problems.
John was very professional as he took care of the ant traps and then upstairs left traps where I've seen spiders and a ant
Lester did a great job for us today. He was friendly, efficient and did the pest services in a timely manner
We came home as Brandon was getting ready to leave. He took the time to go over the service he performed. Asked about our dog along with a reminder to keep her inside foe 2 hours. Brandon also told us how he treated our barn while verifying the horses couldn't get too close. No fumes in or around them or there…
Always listens and addresses my concerns.
Aidan was very attentive and thorough. He checked in with me about my concerns and quickly got to work. He was efficient and I was excited to see a few dead spiders on my back table within hours of Aidan finishing. Thanks Aidan!!
Frankie with Insight Pest Solutions performed a professional and efficient quarterly service visit.
Discussed what was coverage we needed. He did an excellent job making sure we had the pest coverage that we needed.
Always great service, friendly employees.
Justice is the exterminator I deal with and he’s the best! Thoughtful, thorough, professional, friendly, always concerned that all issues have been dealt with and more than willing to handle any new ones that come up. Total double thumbs up!
Very detailed work, gave us helpful tips on how to better prepare for summer pests! A much needed service to start spring/summer!
John is so kind, knowledgeable, and loves good bugs and pollinators. He takes good care to meet the my family's needs and with minimal collateral damage to the good bugs. He listens well and is responsive to client needs.
Very professional and thorough
Great service. Thorough.
Excellent service!
Erick was friendly and efficient! Very happy with Insight Pest.
Aiden is a wealth of information. We had a good conversation about my pest problems. He is very professional. I'm confident he is taking care of my pest issues.
Did a great job
John has cared for our home and property for several years now. We genuinely appreciate his kindness and professionalism, and his level of care is at the highest level. Thank you, John!
Ryan is the MAN! OUTSTANDING work!
Frankie is always great to work with. Professional, thorough, friendly, and willing to answer questions with great care and knowledge.
Friendly and thorough
Dylan is very helpful
Caden Huyett was my guy today. He was great Thank you Caden for the awesome job
Tech was helpful and educated me on ant traps and why they keep coming back. Gave me some inside bait traps to help out. Thanks!
Very personable and informative.
What a nice and personable man. Andrew was kind and very professional as well as knowledgeable. Great job Andrew.
Chris was our tech today and he was amazing! Treated a severe ant issue we had indoors. Treated the exterior of our home for all pests. Super friendly, knowledgeable about how to resolve my issue, and had a good sense of humor too!
All good, great service.
Great service every time!
He did a great job. He has been here before and is nice, professional. and always asks if I need anything specific.
Always professional and careful, I’m very happy with Insight!
Ryan is the best! He is friendly, dedicated and is thorough in his work.
Drew was awesome!! Fantastic job. Great man. Thank you.
He went over details of what he would be doing and helped us to keep ants at bay. Really appreciate his thorough explanations.
Aidan delivered perfect service to the interior and exterior of my house. As usual, he did a great job.
I love parker he is always nice and through. Friendly and good at his job!
Thomas is a great guy and very personable. He also believes in a job well done.
James was efficient and thorough 👍🏼
Always friendly and thorough.
James placed rat traps inside my shed besides refilling the bait boxes. He said he will return to recheck in a week. That is service I like for no additional price to normal pest control.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 365 | $61–$128 |
| Ant extermination | 321 | $76–$246 |
| Hornet & wasp extermination | 93 | $96–$323 |
| General pest inspection | 80 | $56–$128 |
| Bug & insect extermination | 74 | $61–$133 |
| Rodent extermination | 68 | $76–$282 |
| Cockroach extermination | 36 | $73–$282 |
| Flea & mite extermination | 19 | $150–$371 |
