Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty86−1.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Insight Pest Solutions

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 6,051 Google reviews

📞 Call (253) 948-4415Request a call backWebsite ↗

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 89% of ant exterminators.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 78% of ant exterminators.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than 86% of ant exterminators.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 79% of ant exterminators.B
79

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.85
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 39

All 85 Google reviews tagged “Termite extermination” · showing 20

Caryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Insight is great. All of their techs are very knowledgeable and easy to talk with. If you have a resurgence between visits they will always make it right.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
AlanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Richard did a fantastic job and was very professional. Also great around the pets. Thanks!!!

Ant exterminationCockroach exterminationFlea & mite extermination+ Professionalism
Demetria4210 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I asked for a follow up appointment for spiders and Joe and Insight were there! Joe is great!

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
TeresaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Auston does an incredible job. He is knowledgeable and takes time to make sure that I am always satisfied.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Darrell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

What a great company and a great experience

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Alejandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

James was very fast and respectful took care of everything we asked for.

Ant exterminationBed bug exterminationBug & insect extermination+ Quality
ChadLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Christian has always been professional, timely and helpful.

Cockroach exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
warren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael zimmer did a great job and keeps all the critters away from our home.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mykel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan was awesome. Took his time to inform me of what he did and what's happening at my home. Great guy you have there!

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Ray13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Just by observing my camera at time of appt. The tech looks pretty methodical in and out. Thanks to Jorge.

Ant exterminationBug & insect exterminationTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cole did a great job. He removed a few dead hornets nests along with a couple small live ones. He did a good job of cleaning up and treating the area.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
VonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been using Insight Pest Solutions for over three years now. My service tech today was Nathan who seemed like a very competent tech. The service lasted no more than 5 minutes. Not too sure what I am paying for. I plan to discontinue my quarterly service.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First visit went very well.

Ant exterminationSpider exterminationTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Dale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly and informative

Bug & insect exterminationGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
VickieLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was awesome very professional. Only problem we’re having is we’re still seeing outside bugs. They said they would come back out :)

Ant exterminationBat exterminationBee extermination+ Responsiveness+ Quality+ Professionalism
Cristian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Maika, is one professional and genuinely person. Quick to inform and answer all questions and makes the customer feel better about their home protection! Great person, funny, and nice guy to talk with!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I met with Clancy and sign up for the service yesterday. I had the initial inspection/treatment of crawl spaces, house exterior and yard today. The technicians, Dallan (who looked liked Johnny Depp and sounded like Tim McGraw) and McKay (who looked like Ed Sheehan) arrived right on time. McKay went over my…

Ant exterminationBee exterminationBug & insect extermination+ Punctuality+ Professionalism+ Value
Connie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

never had a problem with this company, always on time

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Levon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We've had nothing but amazing experiences with every technician from Insight, but Marissa's service today was the best we've had. We appreciated her great communication at the start and how thorough she was throughout. We're happy to recommend her for the "Tip Your Tech Program"!

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more termite extermination reviews (65 more) →

Price

$126+31% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 66%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination1177$71–$186
Spider extermination1150$65–$146
General pest inspection971$56–$116
Rodent extermination860$76–$246
Hornet & wasp extermination679$61–$246
Bug & insect extermination423$58–$116
Home inspection394$63–$171
Bee extermination224$161–$371

Compare with

Elite Bed Bug Exterminators Seattle Washington logoElite Bed Bug Exterminators Seattle WashingtonExperts Score 100Seattle · 5.00★Rodent Guard Pest Control logoRodent Guard Pest ControlExperts Score 98Seattle · 4.98★Cascade Pest Control logoCascade Pest ControlExperts Score 95Seattle · 4.95★