Our verdict: solid, not standout — #28 of 40 ant exterminators, better than 30%. Customers single out its craft & service and track record; reliability is where it trails.
👍 Strengths
Craft & service — better than 96% of peers
Track record — better than 94% of peers
Accountability — better than 79% of peers
👎 Watch-outs
Momentum — 27th percentile
Satisfaction — 11th percentile
Reliability — 6th percentile
Price $$$: 28% above typical
Need a specific job done? See what customers paid and said about it here.
423 customers reviewed a bug & insect extermination job here and rated it 4.91★. Most paid $140–160 (category typical: $61–$119). For this job it ranks #19 of 35 ant exterminators we track.
All 423 Google reviews tagged “Bug & insect extermination” · showing 20
Bobby6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
KZ9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Joel Was very professional and knowledgeable. He did a great job. Rate him 10 out of 10 Positive. Thanks
My6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Service was outstanding! Ryan went above and beyond to make sure every part of my home was treated thoroughly, including under the deck and throughout the basement. He took his time, never rushed the job, and answered every question I had with patience and professionalism.
I also really appreciated how respectful…
Marty7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Great service! Gaetano was quick, efficient, and timely!
Bug & insect exterminationHome inspection
LeeLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
My service technician Nathaniel was very professional, knew his business, and very knowledgeable about products he use
Paid $140–160Reasonable priceBug & insect extermination+ Value
Sheila8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Personal and professional. He let's you know when he shows up and then when he leaves he follows up with any findings or problems.
Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
ShannonLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
MR6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
David was great! Quick, efficient and personable. Thank you!
Gary11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Great work! Al does a fantastic job - he is very thorough and conscientious. Very personable too.
Bug & insect exterminationRodent extermination
DanaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Al does a great job! Kind and thoughtful also.
Great priceAnt exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kelly3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Aiden is as awesome! Courteous, thorough, friendly.
Jamie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Fred was Very polite, helpful and professional
I appreciate Fred’s care for our home!
Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
DanielleLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Nathan T always does great job. Very communicative.
Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
BiancaLocal Guide · 55 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Anthony ensures that every creepy crawler is removed and no longer living rent free. Insight is scheduled to spray every three months but will come in between to remove any new pests. I love this service. Best investment.
Caryl3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Insight is great. All of their techs are very knowledgeable and easy to talk with. If you have a resurgence between visits they will always make it right.
monikaLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Quinton, was very professional and courteous. Great company
JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better
Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Susan14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Insight was very helpful in rescheduling my service to accommodate my schedule. Thank you.
Ant exterminationBug & insect exterminationRodent extermination
VickiLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Very happy with the technicians that come to my home. Very courteous and thorough. Listened and treated areas I have seen ants. Vonia is always so nice and helpful! I’m disabled and she helps where ever she can! Very happy with her
MaryLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
After cementing around the loose frames of the trapdoors in previous weeks, my tech found NO pests anywhere today-- so it wasn't an impossible dream after all! Such good work: THANK YOU!
Not only did the Insight Pest man do their normal rodent & insect treatments, but he found a new little hole the mice had started…
Bug & insect exterminationRodent exterminationSpider extermination+ Value
Yes by most measures: 4.9★ from 6,051 Google reviews and an Experts Score of 42/100 (grade C), #28 of 40 ant exterminators we track. 4.2% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Insight Pest Solutions charge?
Customers reported a typical bill of $126 (middle half $79–$181), 28% above the ant exterminators median of $99.
What do customers hire Insight Pest Solutions for?
Mostly ant extermination (1177), spider extermination (1150), general pest inspection (971), rodent extermination (860).
Does the owner respond to complaints?
The owner replied to 79% of 1–3★ reviews (category: 61%).
