Our verdict: solid, not standout — #28 of 40 ant exterminators, better than 30%. Customers single out its craft & service and track record; reliability is where it trails.
👍 Strengths
Craft & service — better than 96% of peers
Track record — better than 94% of peers
Accountability — better than 79% of peers
👎 Watch-outs
Momentum — 27th percentile
Satisfaction — 11th percentile
Reliability — 6th percentile
Price $$$: 28% above typical
Need a specific job done? See what customers paid and said about it here.
187 customers reviewed a flea & mite extermination job here and rated it 4.93★. For this job it ranks #2 of 28 ant exterminators we track.
All 187 Google reviews tagged “Flea & mite extermination” · showing 20
Louis6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Excellent customer service conducted by Jacob C.
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Caryl3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Insight is great. All of their techs are very knowledgeable and easy to talk with. If you have a resurgence between visits they will always make it right.
monikaLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Quinton, was very professional and courteous. Great company
JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better
Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
AlanLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Richard did a fantastic job and was very professional. Also great around the pets. Thanks!!!
Ant exterminationCockroach exterminationFlea & mite extermination+ Professionalism
Dionne6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Ryan is wonderful, He goes over and beyond what he needs to do. I am so happy with his service. Hes for sure a 5 star guy
Flea & mite exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
AnnLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Good Day
It was for me.
Eric Coley arrived to provide my quarterly service. Each time the service is provided I receive a text message requesting my opinion/experience. The link fails to open EVERY time. We/you owe Eric lots of money now that I got it open!!!!
So I’m writing to say Eric is a FIVE STAR ⭐️…
Ant exterminationFlea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Peggy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Mike H does a great job. He tells us exactly what he’s going to do. Very detailed oriented ! We had higher than normal mouse/rodent activity and Mike set us up for success. Thank you Mike H!
TeresaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Auston does an incredible job. He is knowledgeable and takes time to make sure that I am always satisfied.
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Jackson10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We have been using Insight for a couple of years now. We recently moved and we took our service with us. They had someone out within a few days of me calling them to treat our new house. The guy they sent out was wonderful, friendly and took care of all our needs.
They have always been super friendly and…
Taylor4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Always comes and does a great job ! Very kind and thorough.
Flea & mite extermination
AngelaLocal Guide · 101 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Any time I’ve had concerns they respond quickly and have answers, great company
Ant exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Alejandra6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
James was very fast and respectful took care of everything we asked for.
Ant exterminationBed bug exterminationBug & insect extermination+ Quality
Bill2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
I just sent a 5 Star review, but failed to mention the tech’s name - it was Anthoney who did a great job then asked if he could do anything else…! There was and he spent another 25 minutes doing “extras”….!!!
Flea & mite extermination+ Professionalism
ChadLocal Guide · 80 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Christian has always been professional, timely and helpful.
AlyssaLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Had a great initial assessment and service. Joe was communicative, friendly, professional, knowledgeable, and efficient. We look forward to seeing the results of the services.
Flea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
warren1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Michael zimmer did a great job and keeps all the critters away from our home.
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
CharLynn8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Austin with Insight Pest Solutions was very courteous, professional and efficient. We LOVE Insight, they've made our lives so much easier and ant-free!! HIGHLY recommend them, the staff at the Tacoma location are always so friendly and helpful!
Julie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Had Austin come out and he was really friendly and listened to my frustrations about scheduling. rations. He was very respectful of my home and my time. Reassured me all the spray used was not harmful to my dog.
Kim4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Austin has been great and a real trooper for helping me with my flea problems in the backyard. Very friendly and professional.
Thank you Austin.
Thomas3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Awesome
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Yes by most measures: 4.9★ from 6,051 Google reviews and an Experts Score of 42/100 (grade C), #28 of 40 ant exterminators we track. 4.2% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Insight Pest Solutions charge?
Customers reported a typical bill of $126 (middle half $79–$181), 28% above the ant exterminators median of $99.
What do customers hire Insight Pest Solutions for?
Mostly ant extermination (1177), spider extermination (1150), general pest inspection (971), rodent extermination (860).
Does the owner respond to complaints?
The owner replied to 79% of 1–3★ reviews (category: 61%).
