Is Insight Pest Solutions any good?
Our verdict: solid, not standout — #28 of 40 ant exterminators, better than 30%. Customers single out its craft & service and track record; reliability is where it trails.
Craft & service — better than 96% of peers
Track record — better than 94% of peers
Accountability — better than 79% of peers
Momentum — 27th percentile
Satisfaction — 11th percentile
Reliability — 6th percentile
Price $$$: 28% above typical
Insight Pest Solutions for home inspection
Clear ✕394 customers reviewed a home inspection job here and rated it 4.96★. Most paid $120–140 (category typical: $63–$176). For this job it ranks #6 of 33 ant exterminators we track.
All 394 Google reviews tagged “Home inspection” · showing 60
Joel Was very professional and knowledgeable. He did a great job. Rate him 10 out of 10 Positive. Thanks
Great service! Gaetano was quick, efficient, and timely!
Thank you once again Insight. We recently bought our house and transferred the service to the new location. You sent out Kenny who was so helpful and knowledgeable. I really appreciate the service he provided. I always recommend your company to anyone who is looking for a pest control service. I’ve been a customer…
We like having someone we can call if we need help.
He explained everything clearly, and answered all my questions. We are so happy we signed up for their service package.
Quarterly service appt. Ryan came on time as normal, checked all the boxes as usual. Ryan is an exceptional tech!
Collin was really nice and very helpful, a calming presence in the face of our rodent problem!
Fred came out on short notice for a terrible wasp infestation. Not only was the customer service amazing, but the sheer amount of knowledge this man had blew me away. I feel much more confident working with this company in the future because of Fred. Thanks again!
Colin was awesome; highly recommend
Ryan services our home and we always have a great experience. He’s professional and kind. I would definitely recommend Ryan and insight pest solutions for any pest control needs.
Our Insight technician today had the same excellent high standards that we have experienced over years of service with Insight. He was polite. He told us what he was doing and asked if there was anything else that needed our attention. We are still very happy with Insight and their whole team. And ant season is upon…
We have a Quarterly Service Plan for ants, spiders and rodents with Insight Pest Solutions. Eric Coley has been our Technician for some time now and he is the BEST! Eric is always on-time, professional, personable, very knowledgeable and very thorough! Thank you for your continued excellent service, Eric!!
I called about a problem and the showed up to help with in the week.
Jacob was excellent! I hope we get him as our tech for future services.
Our technician Mike in Olympia was very professional and explained what he was doing. When we moved in we had very large spiders all over the place. We have been here now for 3 weeks and are spider free 4 months later and Mike has kept up the good work and we are bug free. Thank you
Anthony was very pleasant and professional, a breath of fresh air. Thank you
They always do a thorough job and ask if anything else needs done.
Always very friendly and knowledgeable. Jacob C. did a great job.
Always very informative really enjoy your service…
Good customer service. Friendly and efficient. Detail oriented. Knowledgeable about the job he was performing. 😊😊😊
James was Awesome and he gave me recommendations he's very polite thorough it's been a little over a year using you're company and I have no complaints HUGE Thank you James and Thank you Insights for great service.
Jason was great on time and took care of my problem.
Austin and his trainee were fabulous!! Super thorough and even found small details about what we can improve in our home to prevent pests in the first place! They also worked with us as we had to make a last minute reschedule! Very friendly and incredibly knowledgeable! We really appreciated their thoughtfulness on…
I like the quality of products used. Tech's are great in knowledge and also in their workmanship!
He swiped all the spiders away and did a good job 👍
Thank you Jacob, our technician for today's follow up on rodent control. As a customer for at least 5yrs, we highly recommend Insight.. Office staff and technicians are always so helpful and polite.
Personable, knowledgeable, and super nice and helpful - thanks for the above and beyond service. :) Thank you, Austin!
Very kind, understanding and thorough tech. Professional in every way. Answered all my questions and made me feel like he could do the job efficiently.
He was friendly, concern about the job in removing the bees nest
Pest solutions and there extremely professional and awesome staff and technicians are a pleasure to do business with.
Nathaniel was timely and professional in checking our rodent stations and traps! Thanks!
Mike H does a great job. He tells us exactly what he’s going to do. Very detailed oriented ! We had higher than normal mouse/rodent activity and Mike set us up for success. Thank you Mike H!
We appreciate Jacob @ Insight Pest Solutions. Jacob is very responsive, polite, professional and thorough technician. We are thankful for the service.
Our tech Arturo was awesome, checked everything and listened to our concerns. He did a fantastic job!
Al is awesome! He always does a superior job and friendly!
First experience with this company today. The tech, Kai, was very nice and professional. He described what he was going to do & how it was done, both inside & outside my home. He answered all my questions and was very polite. Good first experience!
Initial visit: Courteous, informative, prompt, willing to do more than basic, if needed.
Kai is great and looks out for my dogs while doing his services. Much appreciated.
Ken was friendly and helpful today!
3 weeks ago I was attacked by a swarm of yellow jacket bees. I ran my lawnmower over a hole in the ground near an old growth stump in my yard and a few seconds later, I was bitten and stung by numerous bees. Today Insight Pest Control came out for my 12 week service and sprayed the nest and dug out the hive.…
Joe is great!!!! So personable and caring! Always checking to see how our family is doing during his visits.
Ryan was a great technician - thorough, professional, and personable.
Austin was friendly and competent professional. He knew what to do and did it in a timely fashion. I would highly recommend him
He was very through and polite.
He is open and honest. Very informative and answers all my questions. Always has a positive attitude, even in the worst weather.
Very nice and helpful!!
Did a great job. Very nice as always. Nice having service people that explain how things work.
Since using Insight we have had no pest issues. Our tech was friendly, knowledgeable, responsive and professional! Arturo was great!! Glad he was out Tech today!! Thanks Arturo!!
Great communication. Always aware of timing. Very happy.
The guys were here andv did a check. They didnt see any activity in the crawl space. They filled the bait station and indicated no ant activity. Very professional and polite.
Anthony always does a great job. He is very pleasant, and efficiently completes a service while maintaining attention to detail.
I’ve had nothing but good service from Insight
Very informative on what he will be doing and listening to me on problem with sugar ants and what he would be using to control the issue
Thank you ! Ryan F. went above and beyond ,he even brought our garbage cans in from street , my wife and I are amazed at the customer service !!
Jacob always delivers es a stellar job, love his expertise to help you s be better pest free!!!!! 😂
Always willing to go the extra mile
Eric is awesome! Always friendly, explains what he’s doing and always makes sure the job is done right.
Auston does an incredible job. He is knowledgeable and takes time to make sure that I am always satisfied.
They took care of my roach problem and I am so happy.
Insight is fantastic. We had the start of an ant problem that was taken care of quickly. Haven’t had issues with any other bugs since we started using their services. Very friendly and professional staff. Technicians and office staff alike. Good people who seem to care about their jobs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Insight Pest Solutions
Is Insight Pest Solutions good?
Yes by most measures: 4.9★ from 6,051 Google reviews and an Experts Score of 42/100 (grade C), #28 of 40 ant exterminators we track. 4.2% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Insight Pest Solutions charge?
Customers reported a typical bill of $126 (middle half $79–$181), 28% above the ant exterminators median of $99.
What do customers hire Insight Pest Solutions for?
Mostly ant extermination (1177), spider extermination (1150), general pest inspection (971), rodent extermination (860).
Does the owner respond to complaints?
The owner replied to 79% of 1–3★ reviews (category: 61%).
