Is Insight Pest Solutions any good?
Our verdict: solid, not standout — #28 of 40 ant exterminators, better than 30%. Customers single out its craft & service and track record; reliability is where it trails.
Craft & service — better than 96% of peers
Track record — better than 94% of peers
Accountability — better than 79% of peers
Momentum — 27th percentile
Satisfaction — 11th percentile
Reliability — 6th percentile
Price $$$: 28% above typical
Insight Pest Solutions for rodent extermination
Clear ✕860 customers reviewed a rodent extermination job here and rated it 4.91★. Most paid $200+ (category typical: $76–$282). For this job it ranks #11 of 37 ant exterminators we track.
All 860 Google reviews tagged “Rodent extermination” · showing 20
KZ9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★Joel Was very professional and knowledgeable. He did a great job. Rate him 10 out of 10 Positive. Thanks
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★Very friendly and helpful. Answers all my questions. Let me know what was found and what they did about it.
Rick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★Just awesome! Friendly, knowledgeable, and always up for a challenge. Highly recommend! They were able to come out same day for a call back!
Jason9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★Thank you once again Insight. We recently bought our house and transferred the service to the new location. You sent out Kenny who was so helpful and knowledgeable. I really appreciate the service he provided. I always recommend your company to anyone who is looking for a pest control service. I’ve been a customer…
Dean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★We like having someone we can call if we need help.
Miran6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★He explained everything clearly, and answered all my questions. We are so happy we signed up for their service package.
Ellen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★Insight Pest Solutions is a Fantastic company! All of their techs are very knowledgeable, professional & friendly! & scheduling is a breeze! Kaden came today to check for a possibly stinky dead rodent under my house (no stinky one found, but found a mummy & reset traps), & then added to my knowledge of ants & put…
Andrew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★Daniel was very thorough and communicated well at our quarterly upkeep inspection. Thank you! 🙂
Gary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★Great work! Al does a fantastic job - he is very thorough and conscientious. Very personable too.
DanaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★Al does a great job! Kind and thoughtful also.
Cassie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★Troy is great and we enjoy having him work on our property. It’s nice having the same person come back as we have a lot of farm space to cover and it helps when they get to know your property.
Joyce6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★We had the exterminator come to our house, did a great job. Dallan was very informative and helpful. Thank you so much!
JoshLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Thank you for being consistently awesome Fred! You do an amazing job and we are always happy to see you. You’re friendly, kind, knowledgeable and efficient. I appreciate you going above and beyond in helping me identify what was going on with my Pear tree. You are appreciated Fred!
Caryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Insight is great. All of their techs are very knowledgeable and easy to talk with. If you have a resurgence between visits they will always make it right.
monikaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Susan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Insight was very helpful in rescheduling my service to accommodate my schedule. Thank you.
Cynthia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★We have a Quarterly Service Plan for ants, spiders and rodents with Insight Pest Solutions. Eric Coley has been our Technician for some time now and he is the BEST! Eric is always on-time, professional, personable, very knowledgeable and very thorough! Thank you for your continued excellent service, Eric!!
StanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Excellent! Walk on water experience. Jakob knows the what's what when it comes to unwelcomed guests. He is an expert at his craft.
MaryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★After cementing around the loose frames of the trapdoors in previous weeks, my tech found NO pests anywhere today-- so it wasn't an impossible dream after all! Such good work: THANK YOU! Not only did the Insight Pest man do their normal rodent & insect treatments, but he found a new little hole the mice had started…
AlanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Richard did a fantastic job and was very professional. Also great around the pets. Thanks!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Insight Pest Solutions
Is Insight Pest Solutions good?
Yes by most measures: 4.9★ from 6,051 Google reviews and an Experts Score of 42/100 (grade C), #28 of 40 ant exterminators we track. 4.2% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Insight Pest Solutions charge?
Customers reported a typical bill of $126 (middle half $79–$181), 28% above the ant exterminators median of $99.
What do customers hire Insight Pest Solutions for?
Mostly ant extermination (1177), spider extermination (1150), general pest inspection (971), rodent extermination (860).
Does the owner respond to complaints?
The owner replied to 79% of 1–3★ reviews (category: 61%).
