Is Insight Pest Solutions any good?
Our verdict: solid, not standout — #28 of 40 ant exterminators, better than 30%. Customers single out its craft & service and track record; reliability is where it trails.
Craft & service — better than 96% of peers
Track record — better than 94% of peers
Accountability — better than 79% of peers
Momentum — 27th percentile
Satisfaction — 11th percentile
Reliability — 6th percentile
Price $$$: 28% above typical
Insight Pest Solutions for rodent extermination
Clear ✕860 customers reviewed a rodent extermination job here and rated it 4.91★. Most paid $200+ (category typical: $76–$282). For this job it ranks #11 of 37 ant exterminators we track.
All 860 Google reviews tagged “Rodent extermination” · showing 60
Joel Was very professional and knowledgeable. He did a great job. Rate him 10 out of 10 Positive. Thanks
Very friendly and helpful. Answers all my questions. Let me know what was found and what they did about it.
Just awesome! Friendly, knowledgeable, and always up for a challenge. Highly recommend! They were able to come out same day for a call back!
Thank you once again Insight. We recently bought our house and transferred the service to the new location. You sent out Kenny who was so helpful and knowledgeable. I really appreciate the service he provided. I always recommend your company to anyone who is looking for a pest control service. I’ve been a customer…
We like having someone we can call if we need help.
He explained everything clearly, and answered all my questions. We are so happy we signed up for their service package.
Insight Pest Solutions is a Fantastic company! All of their techs are very knowledgeable, professional & friendly! & scheduling is a breeze! Kaden came today to check for a possibly stinky dead rodent under my house (no stinky one found, but found a mummy & reset traps), & then added to my knowledge of ants & put…
Daniel was very thorough and communicated well at our quarterly upkeep inspection. Thank you! 🙂
Great work! Al does a fantastic job - he is very thorough and conscientious. Very personable too.
Al does a great job! Kind and thoughtful also.
Troy is great and we enjoy having him work on our property. It’s nice having the same person come back as we have a lot of farm space to cover and it helps when they get to know your property.
We had the exterminator come to our house, did a great job. Dallan was very informative and helpful. Thank you so much!
Thank you for being consistently awesome Fred! You do an amazing job and we are always happy to see you. You’re friendly, kind, knowledgeable and efficient. I appreciate you going above and beyond in helping me identify what was going on with my Pear tree. You are appreciated Fred!
Insight is great. All of their techs are very knowledgeable and easy to talk with. If you have a resurgence between visits they will always make it right.
Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Insight was very helpful in rescheduling my service to accommodate my schedule. Thank you.
We have a Quarterly Service Plan for ants, spiders and rodents with Insight Pest Solutions. Eric Coley has been our Technician for some time now and he is the BEST! Eric is always on-time, professional, personable, very knowledgeable and very thorough! Thank you for your continued excellent service, Eric!!
Excellent! Walk on water experience. Jakob knows the what's what when it comes to unwelcomed guests. He is an expert at his craft.
After cementing around the loose frames of the trapdoors in previous weeks, my tech found NO pests anywhere today-- so it wasn't an impossible dream after all! Such good work: THANK YOU! Not only did the Insight Pest man do their normal rodent & insect treatments, but he found a new little hole the mice had started…
Richard did a fantastic job and was very professional. Also great around the pets. Thanks!!!
Ryan is wonderful, He goes over and beyond what he needs to do. I am so happy with his service. Hes for sure a 5 star guy
Spent lots of time and went above and beyond!!
Nathan was great during service today. I had lots of questions about preventing future ant issues in my house and he answered them all for me as well as treated the ants in and around my house. He was on time, very professional, and InSight has always been a good value. I’m very happy having them deal with my pest control needs.
I have been using this company for many years. The technicians are always friendly and keep me updated with what they did which I really appreciate.
The technician Vonia showed up on time and did a thorough job of servicing inside and outside my house for Pest Control. She’s an excellent technician.
Joe always does such a great job and he’s so personable. Excellent as usual
The two gentlemen that came were very informative, kind, respectful and thorough.
Eric was friendly and did a great job once again. Thanks for keep those bugs outside and at bay. 🐞🐜🦟🪳🕷️
Ryan. was freaking amazing. Very professional, knowledgeable, caring and understanding. He's very good at his job and was very informative and about why and what he was doing. He also informed us to not let out pets around where he sprayed until it had time to completely dry. He was very thorough. My husband and…
Another great service call. Thank you 🙏
Love the company they are very professional and Jacob is the best he is efficient and professional and does a thorough job at my home.
They send reminders via phone text and email. They are available when needed! Amazing employees and customer service! Thank you!
Friendly and made sure everything I requested was complete over and beyond
Good Day It was for me. Eric Coley arrived to provide my quarterly service. Each time the service is provided I receive a text message requesting my opinion/experience. The link fails to open EVERY time. We/you owe Eric lots of money now that I got it open!!!! So I’m writing to say Eric is a FIVE STAR ⭐️…
Dallan did a great job and he is very responsive.
Always a pleasure, always on time, called ahead, cares about your situation, been through 2 other companies before this, terminex even stiffed me two times after no shows, great job INSIGHT and Jason!
Jacob did a great job. Very professional and quick.
Always very friendly and knowledgeable. Jacob C. did a great job.
James was Awesome and he gave me recommendations he's very polite thorough it's been a little over a year using you're company and I have no complaints HUGE Thank you James and Thank you Insights for great service.
I spoke with Austin about our home and what he found during the treatment process. He was thorough in his explanation. Excellent, professional, and always polite service with every technician from Insight!! Austin gives good advice on keeping pests away and makes a great impression on me in regards to Insight Pest Control.
Insight is always responsive and helpful!! Anthony handled my issue well!
Austin and his trainee were fabulous!! Super thorough and even found small details about what we can improve in our home to prevent pests in the first place! They also worked with us as we had to make a last minute reschedule! Very friendly and incredibly knowledgeable! We really appreciated their thoughtfulness on…
He swiped all the spiders away and did a good job 👍
Anthony at Insight is an awesome associate! Always kind and professional
Eric Coley is a great technician. He is professional knowledgeable and very thorough!
Had to cancel after 6 months of subscription. Initial set up was good. Months the later after quarterly treatment was informed about getting crawl space inspected. Inspector shows up now stating there's mice activity. Recommends me and provides 2 quotes to remove insulation, seal up crawl space screens that will…
Thank you Jacob, our technician for today's follow up on rodent control. As a customer for at least 5yrs, we highly recommend Insight.. Office staff and technicians are always so helpful and polite.
Joe is fabulous. He always calls when he get here to make certain our dog is inside . He is thorough, professional and really knows his stuff. Recently we have had issues with moles and he spent a lot of time on that. My husband went out to see what he was doing and they talked the whole time. Joe is a great educator as well.
Jorge was very friendly and professional. He was efficient with everything on a long list of services provided.
Very professional. The company seems to have a real knowledge of critters and how to get rid of them. Traps in the crawl space were set and the wasp nests were removed. Soon I'll be able to work in the yard again; pest free. :)
Nathaniel was timely and professional in checking our rodent stations and traps! Thanks!
Mike H does a great job. He tells us exactly what he’s going to do. Very detailed oriented ! We had higher than normal mouse/rodent activity and Mike set us up for success. Thank you Mike H!
We appreciate Jacob @ Insight Pest Solutions. Jacob is very responsive, polite, professional and thorough technician. We are thankful for the service.
Our tech Arturo was awesome, checked everything and listened to our concerns. He did a fantastic job!
Very responsive and professional techs.
Initial visit: Courteous, informative, prompt, willing to do more than basic, if needed.
Vonia was great to work with, very knowledgeable and a consummate professional!
Ken was friendly and helpful today!
Did a great job made sure everything was sprayed and friendly as he came over, always appreciated Joe m
Awesome friendly gal
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Insight Pest Solutions
Is Insight Pest Solutions good?
Yes by most measures: 4.9★ from 6,051 Google reviews and an Experts Score of 42/100 (grade C), #28 of 40 ant exterminators we track. 4.2% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Insight Pest Solutions charge?
Customers reported a typical bill of $126 (middle half $79–$181), 28% above the ant exterminators median of $99.
What do customers hire Insight Pest Solutions for?
Mostly ant extermination (1177), spider extermination (1150), general pest inspection (971), rodent extermination (860).
Does the owner respond to complaints?
The owner replied to 79% of 1–3★ reviews (category: 61%).
