Is Insight Pest Solutions any good?
Our verdict: solid, not standout — #28 of 40 ant exterminators, better than 30%. Customers single out its craft & service and track record; reliability is where it trails.
Craft & service — better than 96% of peers
Track record — better than 94% of peers
Accountability — better than 79% of peers
Momentum — 27th percentile
Satisfaction — 11th percentile
Reliability — 6th percentile
Price $$$: 28% above typical
Insight Pest Solutions for termite inspection
Clear ✕81 customers reviewed a termite inspection job here and rated it 4.95★. For this job it ranks #9 of 29 ant exterminators we track.
All 81 Google reviews tagged “Termite inspection” · showing 20
Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Jakob came to the house for a follow and double checked everything was takin care of and gone. Came on time and quick and what he did. Great follow up appointment! Thanks, Blake Daniell
Auston does an incredible job. He is knowledgeable and takes time to make sure that I am always satisfied.
Any time I’ve had concerns they respond quickly and have answers, great company
Michael zimmer did a great job and keeps all the critters away from our home.
Ryan was awesome. Took his time to inform me of what he did and what's happening at my home. Great guy you have there!
Awesome
Excellent service.
John from Insight is fantastic! He’s always professional, and he’s happy to explain anything he’s doing and answers questions as they come up.
Great service, needed the service sooner then expected and their they were. They took care of the problem and did not charge me for an extra service. They are my pest company for life.
Very thorough
Nathan was friendly. He spent over an hour his first visit cleaning and treating crawl space, garage, eves, and floorboards. He evacuated wasp nests and is doing another check in soon. I very much appreciated his helpful attitude.
Cole was fantastic. He thoroughly assessed the situation, gave a great description and explanation that evoked interest and engagement and was not at all condescending (as I have sometimes experienced elsewhere). Thanks Cole!!
Was very professional and informative. Did his job and went under the house. I am pleased so far with the service.
We use Insight for a quarterly pest service, and they have been great so far. Yesterday's service was performed by John, and while we were not home, he did a good job. He even removed a large yellow jacket nest hanging in the eaves on our garage that I was meaning to handle myself. I'm really glad he did it!
Nathan T, is an excellent representative of your company. Very professional, courteous and informative. He went above and beyond to perform his work. Thanks Nathan!!
John always does a thorough job. He checked the traps outside, under the house, and the attic, and reported what he found. He showed me the mud dauber nest he found in the attic, and explained everything. He treated the areas that needed it, and added more bait. He is a friendly, skilled and reliable technician!
Insights quarterly service is great for managing pests. They’ve helped keep ants away and helped us eliminate mouse entry points around our home.
She seemed very knowledgeable about the different pests that I needed help with. THANK YOU VERY MUCH
On an annual contract. Show up late or no call no show. Would tell them my problems and they would tell me what they were going to do but didn't have the proper bait box or traps or they never left them. I had to recall them after the quarterly treatments because mice were in my home and termites or carpenter ants…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Insight Pest Solutions
Is Insight Pest Solutions good?
Yes by most measures: 4.9★ from 6,051 Google reviews and an Experts Score of 42/100 (grade C), #28 of 40 ant exterminators we track. 4.2% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Insight Pest Solutions charge?
Customers reported a typical bill of $126 (middle half $79–$181), 28% above the ant exterminators median of $99.
What do customers hire Insight Pest Solutions for?
Mostly ant extermination (1177), spider extermination (1150), general pest inspection (971), rodent extermination (860).
Does the owner respond to complaints?
The owner replied to 79% of 1–3★ reviews (category: 61%).
