How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty86−1.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREInsight Pest Solutions
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 6,051 Google reviews
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Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Solutions for 8 kinds of job.
Insight Pest Solutions for bug & insect extermination
Clear ✕All 423 Google reviews tagged “Bug & insect extermination” · showing 360
Great quarterly service, Al!
Joel Was very professional and knowledgeable. He did a great job. Rate him 10 out of 10 Positive. Thanks
Service was outstanding! Ryan went above and beyond to make sure every part of my home was treated thoroughly, including under the deck and throughout the basement. He took his time, never rushed the job, and answered every question I had with patience and professionalism. I also really appreciated how respectful…
Great service! Gaetano was quick, efficient, and timely!
My service technician Nathaniel was very professional, knew his business, and very knowledgeable about products he use
Personal and professional. He let's you know when he shows up and then when he leaves he follows up with any findings or problems.
Matt was awesome. He does a great job!!
David was great! Quick, efficient and personable. Thank you!
Great work! Al does a fantastic job - he is very thorough and conscientious. Very personable too.
Al does a great job! Kind and thoughtful also.
Aiden is as awesome! Courteous, thorough, friendly.
Fred was Very polite, helpful and professional I appreciate Fred’s care for our home!
Nathan T always does great job. Very communicative.
Anthony ensures that every creepy crawler is removed and no longer living rent free. Insight is scheduled to spray every three months but will come in between to remove any new pests. I love this service. Best investment.
Insight is great. All of their techs are very knowledgeable and easy to talk with. If you have a resurgence between visits they will always make it right.
Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Troy Cade did an outstanding job!
Insight was very helpful in rescheduling my service to accommodate my schedule. Thank you.
Very happy with the technicians that come to my home. Very courteous and thorough. Listened and treated areas I have seen ants. Vonia is always so nice and helpful! I’m disabled and she helps where ever she can! Very happy with her
After cementing around the loose frames of the trapdoors in previous weeks, my tech found NO pests anywhere today-- so it wasn't an impossible dream after all! Such good work: THANK YOU! Not only did the Insight Pest man do their normal rodent & insect treatments, but he found a new little hole the mice had started…
Jacob C is amazing! He never fails to do above and beyond to keep our home bug-free!
Good service.
Kenny is always professional, courteous and knowledgeable. I Appreciate his work. THANK YOU, Rick Laycock
Spent lots of time and went above and beyond!!
The technician Vonia showed up on time and did a thorough job of servicing inside and outside my house for Pest Control. She’s an excellent technician.
Eric at Insight is the absolute best! He’s been coming to our house for a couple years now and is always thorough, communicative and goes the extra mile.
The service levels are great. Our guy that comes by to do our is awesome. Our pups seem to love him as well and he is very respectful of our home and its occupants. Very glad to have him service! Really good quality product as well.
Ryan. was freaking amazing. Very professional, knowledgeable, caring and understanding. He's very good at his job and was very informative and about why and what he was doing. He also informed us to not let out pets around where he sprayed until it had time to completely dry. He was very thorough. My husband and…
Another professional and courteous service from Joe and Insight
Eric was great. Very knowledgeable and professional, and a great personality.
Friendly and made sure everything I requested was complete over and beyond
Ryan, Jason and Andrew with insight pest control are super helpful, friendly, and informative. Great team and company.
Jacob was punctual. He introduced himself at the door before he started the service.
Great job. James was polite and very professional.
Jacob did a great job. Very professional and quick.
All of the technicians I’ve had have been wonderful! Jakob is professional, respectful, knowledgeable, helpful, and has a great attitude every time. He (and the others) are also patient. Never pressed for time, they always answer my question- even in detail- about spiders, ants, moles or whatever I’m trying to…
Eric was courteous and efficient with his treatment of my house.
Always very friendly and knowledgeable. Jacob C. did a great job.
Personable and receptive to my needs. Kia recieved the instructions and went about his work professionally and without incident.
I spoke with Austin about our home and what he found during the treatment process. He was thorough in his explanation. Excellent, professional, and always polite service with every technician from Insight!! Austin gives good advice on keeping pests away and makes a great impression on me in regards to Insight Pest Control.
All the technicians at Insight Pest Solutions are super friendly and very knowledgeable. I have been using Insight Pest Solutions for several years on a quarterly routine. The service they provide keeps me happy not having insects or rodents in my home.
Effective & personal service by Kai. Kai was very through & professional. Greatly appreciate not having to worry about pest problems anymore after quarterly treatments by Kai.
Very friendly.great technician!
I always appreciate working from home on the days that my service is done so Jakob and I can chat. He is always cheerful and conducts his business in a professional manner.
Had to cancel after 6 months of subscription. Initial set up was good. Months the later after quarterly treatment was informed about getting crawl space inspected. Inspector shows up now stating there's mice activity. Recommends me and provides 2 quotes to remove insulation, seal up crawl space screens that will…
Joe is always friendly and professional. I know I’m in good hands when he shows up.
Ryan from Insight Pest was prompt and communicative of a spider issues. I really appreciate that they seem to truly value their customers and are thoughtful and respectful. Ryan did a great job as always. The service was thorough and he explained what he was doing. We think Ryan is great! I highly recommend!
Jacob was great! We really appreciate his thoroughness.
Pest solutions and there extremely professional and awesome staff and technicians are a pleasure to do business with.
insight Pest Solutions' technicians are always very responsive, respectful of property, and do great work. We are very thankful for such good service!!
Very professional. The company seems to have a real knowledge of critters and how to get rid of them. Traps in the crawl space were set and the wasp nests were removed. Soon I'll be able to work in the yard again; pest free. :)
We were gone for the day. But came home and we could see where he moved stuff around and did his job. We appreciate it when we can trust a tech to preform his service when were out. Thank you James Give him 20$
Mike H does a great job. He tells us exactly what he’s going to do. Very detailed oriented ! We had higher than normal mouse/rodent activity and Mike set us up for success. Thank you Mike H!
Al is awesome! He always does a superior job and friendly!
First experience with this company today. The tech, Kai, was very nice and professional. He described what he was going to do & how it was done, both inside & outside my home. He answered all my questions and was very polite. Good first experience!
Excellent service! Have had zero problems with spiders and ants ever since enrolling with them.
Vonia was great to work with, very knowledgeable and a consummate professional!
Ryan came out to our house for the second time today to do a follow up. He is efficient, professional, and took all the precautions to protect our bird feeders. He took a few extra moments to let me refill my feeders and put them back into hard to reach places. The extra little things do not go unnoticed. Thanks Ryan!
James Q took care of our wasp problem. Thanks!
Joe did a great job! Personable, on time and gave me some tips on how to prevent pests in the future. Always had a great experience with Insight and their technicians! Joe’s been to my home numerous times and I can ALWAYS rely on him doing a good job, being respectful of my home and time and being an incredibly nice person to chat with.
3 weeks ago I was attacked by a swarm of yellow jacket bees. I ran my lawnmower over a hole in the ground near an old growth stump in my yard and a few seconds later, I was bitten and stung by numerous bees. Today Insight Pest Control came out for my 12 week service and sprayed the nest and dug out the hive.…
Jason came out today for my every 3 month spray for pests! He did a excellent job! Wiped total surrounding of exterior of home for spiders and bugs, then sprayed for the same. He goes above and beyond.
Eric and the Insight team are awesome. Very responsive, reliable and have virtually eliminated any and other insect issues. Pet-friendly too.
Anthony is always very attentive to our needs, ensuring we are happy with services. I appreciate the communication.
As always Ken was on his A-Game. Figured out the excess of bee’s were merely foraging and applied a treatment to the interior and exterior of the house.
My technician Michael was very efficient and professional. Very complete serv, as usual. This is the second time he has performed this service for us. Could not be happier.
Since using Insight we have had no pest issues. Our tech was friendly, knowledgeable, responsive and professional! Arturo was great!! Glad he was out Tech today!! Thanks Arturo!!
I’ve had nothing but good service from Insight
Joe is incredible, he always communicates everything with us very well. He is super personal and friendly. Don't know what we will do if he ever retires.
Jakob came to the house for a follow and double checked everything was takin care of and gone. Came on time and quick and what he did. Great follow up appointment! Thanks, Blake Daniell
Always willing to go the extra mile
We request Joe, we love his professionalism and kindness! As always our home is well taken care of by Joe M. He is professional and extremely kind at all times. Joe is very knowledgeable and concerned about our needs. I highly recommend Joe! He goes the Extra Mile for his customers!! We love Joe!
Auston does an incredible job. He is knowledgeable and takes time to make sure that I am always satisfied.
Very nice and professional. Gave great ideas to help keep the pests out.
Joe, with Insight Pest Solutions, is extremely kind, courteous, and professional. We really appreciate his attention to detail around our home. Thank you always for the excellent service!
Austin did my service this time around. He did the necessary work and informed me of all that was done. He was thorough. My only issue was that one of the bait stations was not returned to it's original placement. Instead, it was placed right in front of the doggie door, making one of my dogs hesitant to go…
Tech did a great job as usual.
Al. Is a Very good guy and knows what hes doing.
Thank you Liam for a great job!
I would definitely refer Insight for insect repellent, prevention, including mosquitoes! Everyone who has come to the house is friendly and helpful.
Al was very professional and made extra effort to talk to me about his areas of concern. He spent quite a lot of time to cover all areas of my yard.
Their quarterly subscription service is always a great way to keep our house pest free! Andrew was very helpful and thorough, which we really appreciate! 10/20/23 update: Still using their services with really great results! Jason stopped by today and helped treat for spiders, ants, rodents, moles, and everything…
We have been using Insight for a couple of years now. We recently moved and we took our service with us. They had someone out within a few days of me calling them to treat our new house. The guy they sent out was wonderful, friendly and took care of all our needs. They have always been super friendly and…
This guy is great. Very personable, quick, and through. Does not take up much of my time and we already see results. Thanx Arturo!
Joe was on time, polite and explained everything.
He cleaned out all of the spider webs and treated pesky areas.
Sean McGuire was on time he was very professional, Responsive, and did good quality work
James is friendly and professional. He is through and works around our crazy layout.
Kenny was on time and perform a professional job to my concerns. Kenny's positive personality is a great thing to see when he shows up and gets to the problem. He dealt with the spiders, and stinky bugs. Thank you for your hard work!!!
Insight has treated my yard for over a year. The technicians are very polite and friendly. They check in every time they service to make sure they are getting all of the trouble spots.
Eric is a new tech for my home/route. He was very friendly and informative.
Thank you James for your speedy visit and help!
Anthony was wonderful! Very nice. Had to come back to spray again and waiting to see if that helps our situation.
The technician was very friendly and did an excellent job. We like him alot! Keep up the good work Joe...✨✨✨
Always great service. Sprayed all over outside and inside our house for ants. Replaced traps. Cleaned cobwebs. Very thorough and excellent service! Thanks Austin.
Insight is great! We have been using them for over 2 years now. They are helpful, quick to carve out space for us when we need them, and do a great job. Taylor came by today (I called this morning and he made time today!) and was kind, communicative, and efficient with what we requested.
Always courteous and professional. Always checks in prior to starting service to see if I need anything extra and reminds that I can call anytime if I need extra visits. Great company and a solid price.
James was very professional He asked if we had any new issues and I mentioned moles. He called the office and was able to add the service for free. He explained each treatment and was very polite and kind. I highly recommend this service. We use them because we have parrots with delicate air sacs and can be…
A great person that works for a great company!
Jacob did awesome job explaining and asking us our concerns..answered all our questions..very professional and cares very much about his work and done right..all my questions were answered very well..
James was very fast and respectful took care of everything we asked for.
Very efficient, professional, and polite.
Answered all my questions and concerns, quick efficient service!
Promptly on time, thorough, and informative, helpful and confident in services
Insight Pest Control comes through again! Thank you James for your excellent, thorough, and friendly service!
Great job
We have had Service with Insight for 3 years and highly recommend them. Their technicians are friendly and efficient. They are always willing to come out and take a look at any extra problems we have. Today Austin was out and we could not have had better service
Anthony was great to work with. He will always be welcomed here.
Joe is courteous, knowledgeable, thorough and friendly. It’s obvious that he really cares about his customers. Thanks!
Michael zimmer did a great job and keeps all the critters away from our home.
Jorge was amazing. He was on time, answered all my questions and really took his time looking for any entry and exit points inside the home. He also did a very thorough job surveying outside of the home as well.
Took care of the problem. No more ants!
Al always does a great job. Very thorough. Very friendly.
Nate came by yesterday and sold me on the pest service. He was thourough and explained all that is offered. Great deal. Today, Isaac and Richey were an amazing duo that showed up to service my home. Friendly and fast. Spiders are especially bad this year and no way am I sharing a home with them. Thank you for your…
First time Customer. Anthony was so nice. He listened to my concerns and did a great job. He was polite, professional and knowledgeable. He also addressed expectations and told me about his strategy and plans to return to check results. Very happy.
The communication with The Insight Pest Solutions office was on point for my appointment! The Service Technician, Kenny was a breath of fresh air. We walked around my property and he shared his expertise and encouraged my questions; and had great answers on how I could be more proactive on certain things around my…
Jason came to our home and treated and handled all of our pest concerns! He was on time, friendly and explained everything that he was doing. Great employee...thank you!
Austin with Insight Pest Solutions was very courteous, professional and efficient. We LOVE Insight, they've made our lives so much easier and ant-free!! HIGHLY recommend them, the staff at the Tacoma location are always so friendly and helpful!
Had Austin come out and he was really friendly and listened to my frustrations about scheduling. rations. He was very respectful of my home and my time. Reassured me all the spray used was not harmful to my dog.
Great service! They really solved my ant and rodent problems
Jacob has been our regular technician (90% of the time) for the past year or so. He is always on time, thorough and friendly. The company as a whole is great to deal with and Jacob does a superb job every time. We have had multiple things pop up this year that required them to come out off schedule and the response…
Love Insight, they have great pricing and their technicians are always excellent and professional. I would and have recommended to any homeowner
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Jason was amazing!! He went above and beyond- way more than just a sweep and spray! Even after accidentally discovering a wasp nest he stayed and made sure it was fully sprayed down and taken care of before leaving! A+++ Thank you!!!!
I was not home at the time of service but a complete listing of items performed was left attached to my front door. I have found Gerrit in previous visits to be knowledgeable and conscientious.
Very good company to work with!
Always kind and professional!
I appreciate Kia customer service, his honesty and concern for my business. The techs and customer service manager have assured me I am receiving the utmost value for the service I pay for. Thank you!
Just by observing my camera at time of appt. The tech looks pretty methodical in and out. Thanks to Jorge.
We have been pleased with Insight Pest. Arturo Zuno-Cortez did a wonderful job today.
I love the results I have gotten using insight for over 6 years. Andrew is great. He communicates his arrival time prior to service and gives me a full evaluation at the completion of service. I recommend insight and Andrew to anyone.
I had any problem really bad and JJ came out and took care of them for me. He is such awesome person and on time and every time I ask him question he would know the answer he was awesome and I would recommend him to anyone else.. he is awesome
Alex is a great guy, knows his stuff and is extremely professional!
Great job very informative thank you very much
Very happy with the service we receive from Insight! We have not had any pest issues thanks to their diligence. Would absolutely recommend using them.
Nathan called be he arrived. I showed him where the wasps were at, he came up with a plan and applied pesticide to the nest. It’s been a few days now and the wasps appear to be gone.
Very knowledgeable, answered all of our questions. He was professional, diligent and thorough. Great job!
We have been using Insight for years now and love their service, responsiveness and thoroughness of the techs they send out!
Very professional and thorough. Paul called and asked me if there was any area that needed extra treatment. He's really great!
Eric was very professional, informative and friendly. We had had not-so-great experiences with other pest control companies so Eric and Insight has been a breath of fresh air.
Nathaniel was terrific! Professional. On time. Knowledgeable. I’ve used Insight at two houses now and you guys are wonderful!
The technician Kenny that serviced my home was extremely professional, polite and thorough on the job that he did. Excellent job Kenny! Thank you.
Always great service! Andrew came in today and took care of all our needs, including a last minute one. They have controlled pests that previous companies have not been able to.
Paul explained exactly what he was doing as well as the products used
Nathan did a really great job at communicating and making sure any request or issue was taken care of. I highly recommend both Nathan and Insight!
Great value and customer service. When brought to management's attention that the 2 previous techs didn't go into the crawl space under the house and reset traps/remove dead rats they quickly responded and set up a time to send Matt out to remedy the issue.
Just had Insight Pest Solutions treat our home. James Q was amazing he was very friendly, efficient and thorough. Very happy!
Great job! No more spiders or ants! Thank you!
Cole did a great job. He removed a few dead hornets nests along with a couple small live ones. He did a good job of cleaning up and treating the area.
The last few years we consolidated 3 households into one which lead to tons of stuff stored in every nook and cranny of our old house surrounded by trees and brush. We finally started clearing it out during spring and disrupted all kids of pests. Jason has been great about setting traps and treating and even…
Maika did an outstanding job!
Nathan is great! I really felt good having him treat the house. He is very professional and personable 👍
Great service as always Andrew is a friendly, professional and good at his job
The tech’s always listen to your concerns, friendly and always courteous !
Insight is always very polite & respectful. Insight always does a great & thorough job.
Tech very friendly and explains what she is doi g
Very thorough!
Cole did a great job.
Nathan does an excellent and thorough job. Good personality and he has my confidence in paying attention to details
The phone call before arrival was appreciated.
Excellent service.
I like that he was really nice and polite.
Nathan was pleasant and professional
The technician (Paul) was great! Very thorough and cared about the service he provided. A+
Paul came by again today, working around my schedule to quickly come check on progress. He's always on time, communicates extremely effectively, is very personable. We are very pleased with the above and beyond personalized service we get from Paul. We will be long term customers, as long as Paul keeps coming out! Thank you Paul!
Super helpful. Very proactive and kind. Goes the extra mile for his customers. A++++
Everyone is super knowledgeable, friendly, and helpful
Our technician Shawn was very helpful and addressed all our issues. He was professional and closed doors behind him.
Justen showed up with in the time range given to me in a neat well kept uniform and is an ultra professional. Justen reflects the best of Insights and why we stick with them. He checked in, let me know what he was there to do and asked if I had questions or issues that he could address. I appreciated his questions,…
Paul has serviced my property the last few times out and I have to say, he is professional, knowledgeable, very pleasant and accommodating. Paul always explains what he's about to do before a job. He takes care and doesn't rush through. Inspecting and looking for any other areas of concern. I'm happy with Insight…
Always friendly efficient product he uses controls our pest problems
Cole was excellent! He was here for our initial service and he was so attentive and knowledgeable. I really appreciate his professionalism and he helps me to trust the work we paid for.
Qe’Andre was professional, knowledgeable, and on-time. He listened to my concerns about the ant problem we are currently experiencing, took care of the problem and also, conveyed, should we not see results, to please let him know and he’ll return to administer another round of insecticide.
I've never had a bad experience with Insight, they always come when they say they will, including if I have an issue between my regular visits. Qe'Andre was polite and professional, addressed my concerns about seeing a few wasps around, and I couldn't be happier with the service I got.
Did a great job. He asked if we wanted spray around the shop, which we did, don’t remember anyone asking that before. Took the time to check around the retaining wall and let us know what he saw and what to watch for. Very thorough, nice and professional!
Our quarterly pest service is always very good and thorough. Cole was very personable and did a great job. Thanks!
Alex took the time to explain the treatment and did a great job servicing my house
Great service, needed the service sooner then expected and their they were. They took care of the problem and did not charge me for an extra service. They are my pest company for life.
Always professional, courteous, and cater to our needs. There are always less bugs in our around the house after they come and are happy to come out again between quarterly servicings if we see more spiders or other bugs around.
Alex came out to my home today to rid my lawn of yellow jacks. He was very professional and knowledgeable. Also he dealt with wasp nest high in the peak of my second story which he could reach with the pompon pole. I garden a lot and it’s such a relief to know Insight takes care of dangerous wasps and yellow jackets…
Our technician Hyrum was very informative and friendly. He went the extra mile to listen to my concerns. I appreciated all his work.
Cole was kind, calm, and courteous. (I like alliteration!). He took care of our wasp invasion - 3 places: in hot tub, under siding, in roof/attic. (Yep! It was bad.). Edit: second trip out by Dale, was also professional and efficient. Dale was concerned about our comfort if wasps came in the house and took care to wait and check for Interlopers.
Nathan, with Pest Solutions came to de-spider my premises, he was not only professional but was friendly and appeared to be very pleased with his job not to mention very knowledgeable as well! Thank you Pest Solutions!!
Arturo was very friendly & helpful with my pest problem. Provided great efficient service as well! Hopefully these pests stay away for good now.
Nathan was friendly. He spent over an hour his first visit cleaning and treating crawl space, garage, eves, and floorboards. He evacuated wasp nests and is doing another check in soon. I very much appreciated his helpful attitude.
Justen and Dallan were very polite and professional. They completed the service fast and the results were seen from later that night. Would recommend.
performed work as requested. Worked Efficiently and diligently to remove two wasp nests; very happy with his work and professionalism!!
The team is very consistent. No matter what tech comes to the house they always do a great job. During the summer its not unusual for me to call and have them come out a second time due to the wasp nests coming back and they gladly send out a tech at no charge to knock them down again. Very rare to see a spider in…
Great experience and wonderful service!
I always appreciate Gaetano's visits. Cheerful, accommodating, reassuring.
Got no bugs… comes went special need arises.
John With Insight provided great service at my house yesterday. He communicated ahead a time when he would be able to make it and also deconflicted with my schedule when I needed him to. Very happy with the service.
Nathaniel did a great job today, thoroughly swept the outside for webs and spiders, as well as spraying inside for ants. Thanks for another job well done!
This is by far the best company out there and trust me, I’ve tried several over the years for being a home owner for 20+ years.
Chad did an awesome job set some jel traps and sprayed! Very communicated too!
Techs Justin was great! Really cared about doing a great job and very thorough. After this visit I feel confident that I made a good decision staying with Insight. Highly recommend!
Actual, real customer service! Great communication, excellent customer service, service oriented, pleasant, friendly, thorough. I found two wolf spiders about the same size of my SUV in my garage recently. I will now sleep better at night! Plus - all spider condos removed. PLUS two wasp nests gone! Happy customer!
Maika did an excellent job on our quarterly service. For a household with several medical conditions, he fortunately addressed a wasp issue which we were unaware existed. He also brought awareness to a service that I do not recall as previously highlighted. This service addresses a newly identified issue on our…
Liam did an outstanding job. Very professional and even attended to some additional requests without any issue!
Very professional and walked me thru every aspect of the service making it very clear on what I was getting.
Dallan did awesome work, super happy.
Service is excellent every time they come to my home. Andrew is very knowledgeable about what to use and how to use it. Explained what product he was using and why and informed me that it would not harm my kids or my cat. Excellent gentleman and company.
Chad our technician does a great job. Always checks in to see if I have anything specific for his attention. Very nice as well.
Nathan was one of the best Tech that Pest solution has sent to my home.. I highly recommend him. He was very thorough, very polite. And did a great job at treating my yard and house..
Maika did a great job.
Everything was great, Kaden was very responsive and helped identify any potential areas that could be of concern in the future. I appreciated the service and recommendations!
Matt was extremely helpful and thoroughly explained everything he was going to do. Pricing is fair for the services and the quick, reliable customer service. Will absolutely be recommending Insight to family and friends!
My family and I just moved across country from SC to Yelm,Wa. My wife and I received a warm welcome from Matt, who was personable, professional and informative. The military discount was just the cherry on top. Dallan was the on sight technician. He was very polite and professional. After completing the pest…
Friendly and informative
Jason was very personable. I talked with him about various subjects while he was getting his gear ready.
I always appreciate how kind and attentive the Insight team is! They answer all of my questions and make sure to address any concerns we might have. If you are looking for a friendly effective company this is it!
Hyrum and his partner were very helpful, friendly and professional. I cannot remember the other person’s name I do apologize. They were great. I thank them for their service.
They were very thorough and did a great job!
Andrew arrived on time, was very professional and courteous and addressed any questions and concerns we had. He did not hurry through his job and he was very thorough.
Kaitlin is awesome! Followed every instruction perfectly and is a delightful person to talk with!
Eric’s contact with my wife was courtesy and professional. He completed his work in timely fashion. He made sure we knew what service he was providing today.
Having Insight on retainer has been great. They come out for their quarterly treatments and also anytime we have a new issue (mice in the yard, mites in the house, spiders). They’re always knowledgeable and professional and give extra tips for how we can minimize the problems
Very knowledgeable and polite, able to answer any and all questions about concerns or anything relating to the products used.
Liam is awesome thank you so much!!!
Outstanding Performance and Professionalism
John always does a thorough job. He checked the traps outside, under the house, and the attic, and reported what he found. He showed me the mud dauber nest he found in the attic, and explained everything. He treated the areas that needed it, and added more bait. He is a friendly, skilled and reliable technician!
James was very pleasant, knowledgeable about the service and provided great answers to my questions.
He was awesome very professional. Only problem we’re having is we’re still seeing outside bugs. They said they would come back out :)
(Insight)Hyrum was great, very professional and on time. We had 2 screens broke on our crawl space vents and he fixed those as well as pulled 3 dead rodiants out from underneath the house. Thank you for being so kind and fixing what was broke. See you again in the next few months!
Andrew S., did an excellent job.
Our tech quickly added extra ant control to our service this time as we had noticed a few in our kitchen. So convenient for me not to have him back out in a different day!
Maika was friendly and communicative. Was careful not to let my animals out and respectful of my home.
Christian Garza provides professional service and well written description of services and suggestions.
Very professional and knowledgeable .Troy did an excellent job!
Andrew provided excellent service! Since we started with Insight, we haven't had any insect issues. Rodents seem to be under control. Very happy.
Friendly and knowledgeable. Takes the time to do a good job
Great service to date. Heather is polite, professional, thorough, consistent, communicates clearly and always provides a status update before departure.
Brian Williams provided service. Brian is knowledgeable with the products being applied and used on the premises. Brian asked if there were any issues or questions. Always professional and pleasant - Brian did a great job.
Today we had Dwayne as our technician. Excellent service
Tried insight twice everyone was very polite. However politeness doesn’t replace competence or a massive lack of communication from top to bottom. The lack of communication on there part was so frustrating and the reason I have left (twice). Do not recommend this company.
We have used Insight for about a year now and we have been very happy with them. Jackson recently came over to our house for pest control, as usual he was very thorough, on-time and professional. Highly recommend this service.
They didn’t do what they said they would do and still charged me. The harassment for there money was ridiculous even knowing that they didn’t perform services paid for. No thanks when I pay over $350 dollars for a one time service and you don’t do the job correctly or complete I’ll pass. FYI just check out the BBB…
Very nice person came to our house offering their service saying that if we are not satisfied with their service, money back is guaranteed. We agreed because we had (still have) issue with ants. We had them for months and they never got rid of ants. Bad bugs are all around the house, nothing. When I wanted to…
The field technician Troy was very polite, knowledgeable and courteous.
I regret ever doing business with this company. They have come out to my house one time and sprayed only the outside. We asked the tech to come back in a week to complete the inside due to our children getting over being sick. We have yet to see another tech but we are charged every month for a service we are not…
This company does good work.
Great company very professional.
Mike Hurst did our service this past week. Professional and responsive, provided great service. We are happy to continue using Insight.
I always request Al and we just love him! We have ducks, chickens, and geese on our property which attracts a lot of rodents. With his help our patio has been pest free and we no longer have rodents taking over the bird feed on a regular basis.
Mike Hurst did an amazing job treating my yard for moles and exterminating insects. Very professional, yet down to earth
Hands down best pest service ever!
Thanks, Noah, for keeping the ants and rats at bay. UPDATE: Raising rating from 4* to 5* Thanks, Zackary, for making a special trip to treat the carpenter bees, and giving the rats some extra bait.
James is alway professional and very knowledgeable.
The technician Parker was very informative. Explained everything that was going to happen. Was very professional and caring in the way he handle the job he did. The treatment has helped so much. We are very happy with Insight Pest Solutions. We have used other pest control companies before this has been the best one by far.
Had a carpenter bee issue come up between services. They came out same day I called. Noah B came and suggested since they were bee’s to call a bee keeper or he could terminate them. Trying to be conscious I called the bee association and they said due to them being carpenter bees they are considered pests. So Noah B…
Very personable, professional, and courteous.. I’m speaking of both your Sales Rep. Nate and your Service Tech. Mahalo
Anthony was very professional. He stated clearly exactly what he was going to do in various areas. He clarified with me exactly what my desires were. Anthony was a very congenial young man, and I would be happy to have him as my technician going forward. I would recommend him and the business to anyone looking for…
They were on time and courteous
Very satisfied, two people came and did a very careful job.
2nd visit, signed up for annual service. Responsive, both techs were extremely friendly, knowledgeable, and easy to talk to. I would recommend this service to friends, and family, or anyone in need of pest control.
Our technician Greg was very knowledgeable and professional during our second treatment. I would highly recommend him from this company!
Maika was wonderful he went above and beyond for us, way to many spiders for my liking. He took a good hour and a half with us and made sure he got everything. Great experience plus he was super knowledgeable.
Troy, the technician from the Puyallup shop, came out this morning, and my husband and I want to say Thank You Troy! You are a very professional, friendly and so informative about the services you provided. We feel Troy is a major asset to Insight Pest Control. Thank you again!!
Crawl space inspection
I have been using Insight Pest solutions for years. They are always on time and everyone I have dealt with is respectful and helpful. On his last visit Greg removed wasp nests and took care of my ant problem. I haven't had any more problems with mice/rats and they always check to make sure everything is staying that way each time they come.
Sean McGuire was great and answered all my questions.
JJ and Anthony performed our pest control service today. Not only did they give us our asked call ahead so we could put our dogs inside, they were kind, courteous and very thorough with their jobs. We have used them for a few years now and would recommend them to everyone.
Maika & Dallan were so awesome to deal with. These guys rocked. Hope they are our tech in the future
Maika, is one professional and genuinely person. Quick to inform and answer all questions and makes the customer feel better about their home protection! Great person, funny, and nice guy to talk with!
Maika came to do our initial pest control and was amazing! He was super diligent and communicative when it came to answering our concerns. I cannot be happier with having him conduct this service. He went above and beyond! 👍🏻
Jordan did a great job! very friendly, very informative, and very respectful. Explained everything he was doing and how safe it was. Would recommend this company and him to anyone looking to get spread.
Great service! Our technician, Marissa, was friendly, professional and thorough.
Marissa was excellent!
Nikolai did a great job - was professional, thorough and on-time.
Maika did an outstanding job and he kept me informed about the situation. Outstanding job for Maika.
We have been grateful to have their service over the past few months. First we had a large ant infestation, then we had construction start on the formally-wooded lot next to us. We’ve had help with spiders, earwigs and more, and with each visit we’ve been given tips on how to prevent, monitor, and catch them. They…
Jacob Kafka was at my home today before I get into today I want to explain We had a different pest control company. They weren't bad per say but we'd had them at two different homes and for about 8 years and when insight came by for some reason I felt like they were worth giving them a try and today Jacob showed me…
Ryan Lym was very professional and thorough.
I’ve been using Insight for over a year now and they’ve been amazing. Highly recommend Vonia! She was knowledgeable and a pleasure to work with!
Jakob did a great job!
I have been using Insight Pest controls for a while now, and can’t imagine going anywhere else. They have been SUPER accommodating to our needs, especially this year when pest issues are at an all time high. Our tech, Marissa is the absolute best! She’s on time, professional and takes the perfect amount of time to…
Sean McGuire performed my service today. Excellent work as usual. Even gave me tips on mole control. Much appreciated!
Our usual technicians, Shawn and Maika, are is always great!! They're quick, professional, and always take care of any special issues we're having. Spiders are our main problem, and I've seen a noticeable difference since we started having our quarterly treatments. This last year we also had a mouse issue in our…
Sean McGuire was very professional, prompt and courteous. The quarterly treatment was done effectively and efficiently!
Sean McGuire did the normal service and addressed our current concerns. Nice guy, friendly and made sure we had no other concerns before he left.
My technician name was Maika. He was very professional and clearly explained the services he was was performing/performed.
Michael Zimmer with Insight Pest solutions was on time and prepared for the job. We had added some concerns with their admin staff the day before and he was already equipped to handle those issues. Michael was friendly and humorous and I enjoyed his professionalism and speed at which he completed the job. He made…
I have been using Insight Pest Solutions for over a year now and have been very happy with their work. Lately I have had Samantha as my technician and she is great, very friendly and knowledgeable and does a great job, coming out to double check her work and leaving helpful notes. They are always easy to work with, reliable and stand by their work.
Sean McGuire did a great job!
When we moved into a duplex we knew that finding reliable trustworthy pest control was going to be difficult. But, Insight Pest Solutions and Clayton really went above and beyond for us. I sincerely cannot recommend this company enough so far. We've only had them out for the initial visit, but Clayton was so…
James did an excellent job describing the companies services. He also told me a great bit of details about the pests in the area and the state of my crawl space. He sprayed the house and surrounding perimeter. Overall a great experience. Hopefully, I won’t see any ants or giant house spiders this summer.
Troy did a fabulous job
I love our Insight team, Samantha (Sam) is such a joy to have stop by the house. Always quick, professional and amazingly friendly. Remembers what we like and how to beat service our house. 100% love & recommend!
Maika was awesome !
This company deserves all the 5 star reviews they have gotten. Samantha came back for a follow up on beetles. They have vanished. While here she knocked out a couple wasp nests I didn’t even know about and she helped me cut a huge sticker bush off the side of my home. Great customer service. Samantha went completely…
Technician Maika was prompt, efficient and very helpful in answering any questions that I had.
Maika and Maddie came to my house to clean up spiderwebs, spray for spiders and other insects, and lay down mouse traps. They were nice and friendly and the service seems like a good value. Hopefully this takes care of my insect and pests issues as I live in a forest.
Samantha is awesome! She is knowledgeable, friendly, and responsive.
Love our service!! Our tech, Noah, is awesome and very friendly
Jordan was extremely professional and helpful in answering all of my questions.
Thanks, Samantha!
Jordan performed my service today. He was professional and friendly. I asked him if they take care of hornets nests as I had one in my eaves. He said they did and found 3, which he took care if for me. Thank you!
The technician Noah Bowman was extremely accommodating and flexible in assuring my scheduling needs and instructions were met and followed. It was his degree of professionalism and willingness to go above and beyond that will keep me as a repeat customer.
Our household has been an Insight customer for years. One day a tech came to our front door to offer their services. With great joy and a tremendous amount of relief, I threw my credit card at them, and our lives were forever changed. Within weeks all of our unwanted, free-loading insect roommates were evicted. Just…
Jordan is amazing! He was on time, very friendly, efficient, respectful and has fantastic customer service!! I would recommend him anytime!!! Thank you Jordan!!!
WOW!! Insight is amazing. We’ve had better service in one month of Insight than we ever had with our old pest company. Our technician, Noah Bowan is excellent! He is so professional, polite and caring. Arrives on time with a huge smile, great attitude and ready to get the job done in a timely and thorough manner.…
I've been using Insight for almost a year now. They stopped by my door and were offering a reduced price, and it just so happened that we had been having trouble with ants and rodents on our property. They always call a few days before coming out and the only downside is they have a pretty wide window of when…
Man what a great company to work with. Our technician David was phenomenal. He went above and beyond the call of duty for us. He treated our home like it was his and thourghly treated it for any pests. I would always recommend these technicians and insight pest solutions to any and all that ask me. Thank you…
Great service! Samantha came out and was on time, so fast and really kind and warm. Pests are a mess but they do a good job making it feel like a manageable one.
Best service from this company especially from our technician Greg. He is very professional and pleasant to work with. The company rep always calls us a few days before our quarterly service date to check on our specific needs. You can also call them out for free anytime in between the scheduled date if you need.
New customer. I'll wait to give a better review until we have used them for a while. As far as the initial service... Ken was a pleasure to work with, very personable and a fun conversationalist. Will followup after one year.
Justen and Noah arrived on time. They were professional and polite and informative. Took care of everything we had discussed in a timely manner.
Noah was amazing answered every question so good with our kids
Maddie was a knowledgable and thorough technician. I appreciated her eye for detail. She was on time and pleasant. Very happy with the service and looking forward to the ants enjoying their lives outside of my home.
Had a tech named Noah, he took the time to listen to where our problems were and hit each and every one. Even took out a wasp nest which has plagued our hose for a couple years now. He even went out of his way to get to know us which he didn't have to do. He was very professional and I would not only recommend this service but him as a tech.
Our Insight exterminator, McKay arrived on time this morning and had such a professional & kind demeanor. Very interactive and a pleasure to have in our home! Such a Great Service & Biz!!!
Always a great job with "Uncle" Mike!
My technician Troy was very helpful and professional.
Mike Hurst is the best and most professional of all the workers! We love him!
We moved into our new house and had a pretty bad insect problem, I called them up and told them what was going on and the next day they sent Noah out! Noah was great and thorough and answered any questions we had! 10/10 recommended and will be using them for now on for may pest control
Heather again did a great job. Appreciate her friendly attitude and professionalism.
Always have the best experience when we have technician, Jakob Kafka, from Insight Pest Solutions perform our service. He always goes over and beyond what is expected and always has solutions he can offer to help solve our pest problems. Really appreciate all of his knowledge and efforts. Helps put us at ease a little more.
I met with Clancy and sign up for the service yesterday. I had the initial inspection/treatment of crawl spaces, house exterior and yard today. The technicians, Dallan (who looked liked Johnny Depp and sounded like Tim McGraw) and McKay (who looked like Ed Sheehan) arrived right on time. McKay went over my…
Dallan and Maddie were on time, polite, nice to my dog and courteous of my home. Dallan worked inside while Maddie did the outside, which I appreciated, because I was on a bit of a time crunch. They were so fast and efficient that we actually had a couple of minutes to chat before they left, and I appreciated that…
Been using Insight for a few years now , these folks are the real deal . The technician Parker Bridge has been our usual tech and does a superior job around our property he listens to our concerns and addresses every one of them , the best part he goes above and beyond other services with remembering our concerns…
Company is amazing. Timely and effective.
Samantha was great, as always. Really enjoy my interactions with this team and their willingness to discuss concerns and share their expertise.
My technician Samantha has been servicing our place for quit sometime. The best technician thus far. She’s polite, friendly and professional. Hope she stays around and in this area for a very long time! Samantha we appreciate you and the great work you’re doing!
Had them treat for ants/spiders and the tech Michael Z. Was very professional and took the time to give advice and pointers on how to control our problems after treating the house. Would highly recommend.
Samantha has been covering our house for a few years now. She's always right on time, energetic and funny. Plus, my dogs like her! Keep up the good work, Sam! Thank you for all you do!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1177 | $71–$186 |
| Spider extermination | 1150 | $65–$146 |
| General pest inspection | 971 | $56–$116 |
| Rodent extermination | 860 | $76–$246 |
| Hornet & wasp extermination | 679 | $61–$246 |
| Bug & insect extermination | 423 | $58–$116 |
| Home inspection | 394 | $63–$171 |
| Bee extermination | 224 | $161–$371 |
