How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty86−1.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREInsight Pest Solutions
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 6,051 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Solutions for 8 kinds of job.
Insight Pest Solutions for general pest inspection
Clear ✕All 971 Google reviews tagged “General pest inspection” · showing 180
Ken was awesome good job !
Very friendly and helpful. Answers all my questions. Let me know what was found and what they did about it.
Just awesome! Friendly, knowledgeable, and always up for a challenge. Highly recommend! They were able to come out same day for a call back!
Andrew was very professional & knowledgeable. Would definitely recommend his work!
Ryan was fantastic! very courteous and professional
Very happy with Insight and Forest's help with the preventive service around the outside of my house! Forest was very courteous, professional, efficient and happy to help - and he gave me a debrief on everything he did before he left. I would recommend the Insight team to others looking for solutions.
Great job!!
Very personable and attentive to my concerns! Thank you!
Personal and professional. He let's you know when he shows up and then when he leaves he follows up with any findings or problems.
We like having someone we can call if we need help.
He explained everything clearly, and answered all my questions. We are so happy we signed up for their service package.
Quarterly service appt. Ryan came on time as normal, checked all the boxes as usual. Ryan is an exceptional tech!
Al does a great job! Kind and thoughtful also.
Michael Greyson has been servicing my house for quite a while, maybe years. He is always very friendly, communicative, and professional. I know he does a great job because the very few times that others have come out, then we started getting bugs or others, then I'd have to call and get someone to come back out.…
Friendly, knowledgeable, efficient. Update, everything is good until you want to cancel and then they conveniently don't actually cancel and continue to charge you money
Ethan stepped up his game today and found a hole in a screen next to a wire in our crawlspace where mice could enter. This could be the final solution to let keep the critters out! He was not afraid to get dirty and added several traps as well. Great job!
Excellent customer service conducted by Jacob C.
Ryan services our home and we always have a great experience. He’s professional and kind. I would definitely recommend Ryan and insight pest solutions for any pest control needs.
Nathan T always does great job. Very communicative.
Thank you for being consistently awesome Fred! You do an amazing job and we are always happy to see you. You’re friendly, kind, knowledgeable and efficient. I appreciate you going above and beyond in helping me identify what was going on with my Pear tree. You are appreciated Fred!
On time, value added service...
Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Professional service. On time & shared what he would be doing w/ a follow up verbal report when finished
I have been using Insight for years. Recently signed up my father-in-law for quarterly maintenance. Jorge was the tech who arrived and serviced his home. He did a thorough job and was not disruptive to my father-in-law. Always enjoy the professionalism.
They are reliable and do an excellent job
Thank you Joe you are amazing look forward to the next visit.
Good service.
Richard did a fantastic job and was very professional. Also great around the pets. Thanks!!!
Ryan is wonderful, He goes over and beyond what he needs to do. I am so happy with his service. Hes for sure a 5 star guy
Kenny is always professional, courteous and knowledgeable. I Appreciate his work. THANK YOU, Rick Laycock
Spent lots of time and went above and beyond!!
Nathan was great during service today. I had lots of questions about preventing future ant issues in my house and he answered them all for me as well as treated the ants in and around my house. He was on time, very professional, and InSight has always been a good value. I’m very happy having them deal with my pest control needs.
The technician Vonia showed up on time and did a thorough job of servicing inside and outside my house for Pest Control. She’s an excellent technician.
Joe always does such a great job and he’s so personable. Excellent as usual
Very consistent, prompt and thorough service.
Eric was friendly and did a great job once again. Thanks for keep those bugs outside and at bay. 🐞🐜🦟🪳🕷️
I called about a problem and the showed up to help with in the week.
Eric at Insight is the absolute best! He’s been coming to our house for a couple years now and is always thorough, communicative and goes the extra mile.
Big thanks to James for doing our routine quarterly. He was very communicative about what he was doing / very professional - and also made sure all the gates were closed when he left.
The service levels are great. Our guy that comes by to do our is awesome. Our pups seem to love him as well and he is very respectful of our home and its occupants. Very glad to have him service! Really good quality product as well.
Jacob was excellent! I hope we get him as our tech for future services.
Al at Insight was professional, kind and went above and beyond. Very impressed!
Love the company they are very professional and Jacob is the best he is efficient and professional and does a thorough job at my home.
Eric was great. Very knowledgeable and professional, and a great personality.
Our technician Mike in Olympia was very professional and explained what he was doing. When we moved in we had very large spiders all over the place. We have been here now for 3 weeks and are spider free 4 months later and Mike has kept up the good work and we are bug free. Thank you
They send reminders via phone text and email. They are available when needed! Amazing employees and customer service! Thank you!
Friendly and made sure everything I requested was complete over and beyond
Anthony was very pleasant and professional, a breath of fresh air. Thank you
As always, Jason was punctual, professional, and extremely knowledgeable! Highly recommended
Insight’s tech’s are the best!
Jacob did a great job. Very professional and quick.
Jacob did a great job!
They always do a thorough job and ask if anything else needs done.
Insight Pest Solutions is the best!! I tried another pest control company and came right back to Insight Pest Solutions. Austin was our technician for this treatment. He asked if I had any concerns, answered my questions and explained what treatment he did. He is very nice, friendly and easy to communicate with. Thank you!
Eric was courteous and efficient with his treatment of my house.
Always very friendly and knowledgeable. Jacob C. did a great job.
Personable and receptive to my needs. Kia recieved the instructions and went about his work professionally and without incident.
James was Awesome and he gave me recommendations he's very polite thorough it's been a little over a year using you're company and I have no complaints HUGE Thank you James and Thank you Insights for great service.
I spoke with Austin about our home and what he found during the treatment process. He was thorough in his explanation. Excellent, professional, and always polite service with every technician from Insight!! Austin gives good advice on keeping pests away and makes a great impression on me in regards to Insight Pest Control.
Vonia did a great job. I wasn't able to be home during the service but she came and treated all of the outside perimeter of my house. Made sure to hit the spot I called out as seeing ants recently.
Austin H. did a great job! He was friendly, thorough, and professional.
Joseph is always so pleasant! he gets the job done!
Great friendly service on-time easy to talk to
Kai is great! Very nice guy and did a thorough job of spraying for pests.
Eric Coley is a great technician. He is professional knowledgeable and very thorough!
Had to cancel after 6 months of subscription. Initial set up was good. Months the later after quarterly treatment was informed about getting crawl space inspected. Inspector shows up now stating there's mice activity. Recommends me and provides 2 quotes to remove insulation, seal up crawl space screens that will…
Thank you Jacob, our technician for today's follow up on rodent control. As a customer for at least 5yrs, we highly recommend Insight.. Office staff and technicians are always so helpful and polite.
Kenny was awesome! Very polite and knowledgeable, thank you!
Austin did an excellent job and was very professional. He went out of his way to make sure all our needs were met.
Joe is fabulous. He always calls when he get here to make certain our dog is inside . He is thorough, professional and really knows his stuff. Recently we have had issues with moles and he spent a lot of time on that. My husband went out to see what he was doing and they talked the whole time. Joe is a great educator as well.
Personable, knowledgeable, and super nice and helpful - thanks for the above and beyond service. :) Thank you, Austin!
Joe is always friendly and professional. I know I’m in good hands when he shows up.
I appreciate the service with a smile. Tha professional care given was great.
We have been using Insight for several years. We have been very happy with the service. The technicians are always professional and helpful.
Jacob was great! We really appreciate his thoroughness.
insight Pest Solutions' technicians are always very responsive, respectful of property, and do great work. We are very thankful for such good service!!
Very professional. The company seems to have a real knowledge of critters and how to get rid of them. Traps in the crawl space were set and the wasp nests were removed. Soon I'll be able to work in the yard again; pest free. :)
Ryan F. is simply the best! He is very knowledgeable, courteous, punctual, and always follows up with us. Great tech!
We were gone for the day. But came home and we could see where he moved stuff around and did his job. We appreciate it when we can trust a tech to preform his service when were out. Thank you James Give him 20$
Our tech Arturo was awesome, checked everything and listened to our concerns. He did a fantastic job!
Al is awesome! He always does a superior job and friendly!
First experience with this company today. The tech, Kai, was very nice and professional. He described what he was going to do & how it was done, both inside & outside my home. He answered all my questions and was very polite. Good first experience!
Initial visit: Courteous, informative, prompt, willing to do more than basic, if needed.
Ryan showed for our 8:00 appt on time and presented himself and Insight well. He explained the plan, pricing and schedule with great conviction and did a thorough job of implementing the agreed upon plan quickly. He was very professional and polite.
Excellent service! Have had zero problems with spiders and ants ever since enrolling with them.
Jakob is AMAZING! He is always very thorough in dealing with all our pest problems. He is also always willing to follow up to make sure everything we need is taken care of. Today he even got rid of a nasty wasp nest.... need I saw more! Thank you Jakob for keeping our home and yard pest free!
Ken was friendly and helpful today!
Very good service
Did a great job made sure everything was sprayed and friendly as he came over, always appreciated Joe m
James Q took care of our wasp problem. Thanks!
3 weeks ago I was attacked by a swarm of yellow jacket bees. I ran my lawnmower over a hole in the ground near an old growth stump in my yard and a few seconds later, I was bitten and stung by numerous bees. Today Insight Pest Control came out for my 12 week service and sprayed the nest and dug out the hive.…
Appreciate the great customer service and quality of work!
Jason came out today for my every 3 month spray for pests! He did a excellent job! Wiped total surrounding of exterior of home for spiders and bugs, then sprayed for the same. He goes above and beyond.
Very polite and did a wonderful job.
He was very through and polite.
Anthony is always very attentive to our needs, ensuring we are happy with services. I appreciate the communication.
As always Ken was on his A-Game. Figured out the excess of bee’s were merely foraging and applied a treatment to the interior and exterior of the house.
Very nice and helpful!!
Love Insight Pest Solutions-they have stellar communication and follow through and always do a thoughtful job
My technician Michael was very efficient and professional. Very complete serv, as usual. This is the second time he has performed this service for us. Could not be happier.
Since using Insight we have had no pest issues. Our tech was friendly, knowledgeable, responsive and professional! Arturo was great!! Glad he was out Tech today!! Thanks Arturo!!
Great communication. Always aware of timing. Very happy.
We have had excellent service from Insight Pest. They sorted major problem with mice. Kenny came for regular visit where I pointed out possible return of mice. He thoroughly investigated and came back to ensure we were well protected. Kenny is good communicator and knows his job
I’ve had nothing but good service from Insight
Joe was very friendly and efficient! Thank you!
Very informative on what he will be doing and listening to me on problem with sugar ants and what he would be using to control the issue
Our tech Vonia is the best. We have had multiple other companies come to our door trying to get us to switch, but I won’t as long as she works for insight!
Joe is incredible, he always communicates everything with us very well. He is super personal and friendly. Don't know what we will do if he ever retires.
Anthony is such an asset to your company… Always smiling and helpful with answering my questions.. Thank you Anthony!:)
Jakob came to the house for a follow and double checked everything was takin care of and gone. Came on time and quick and what he did. Great follow up appointment! Thanks, Blake Daniell
Thank you ! Ryan F. went above and beyond ,he even brought our garbage cans in from street , my wife and I are amazed at the customer service !!
Jacob always delivers es a stellar job, love his expertise to help you s be better pest free!!!!! 😂
Always willing to go the extra mile
Eric is awesome! Always friendly, explains what he’s doing and always makes sure the job is done right.
We request Joe, we love his professionalism and kindness! As always our home is well taken care of by Joe M. He is professional and extremely kind at all times. Joe is very knowledgeable and concerned about our needs. I highly recommend Joe! He goes the Extra Mile for his customers!! We love Joe!
Auston does an incredible job. He is knowledgeable and takes time to make sure that I am always satisfied.
Ken was incredibly nice and made me feel completely comfortable with him prior to starting the service. Would love to have Ken back!
Great service!
Austin did an absolutely amazing job. He was very thorough and very knowledgeable about what he was doing.
Joe, with Insight Pest Solutions, is extremely kind, courteous, and professional. We really appreciate his attention to detail around our home. Thank you always for the excellent service!
Professional and kind.
Austin did my service this time around. He did the necessary work and informed me of all that was done. He was thorough. My only issue was that one of the bait stations was not returned to it's original placement. Instead, it was placed right in front of the doggie door, making one of my dogs hesitant to go…
I appreciate good quality work
Al. Is a Very good guy and knows what hes doing.
Insight is fantastic. We had the start of an ant problem that was taken care of quickly. Haven’t had issues with any other bugs since we started using their services. Very friendly and professional staff. Technicians and office staff alike. Good people who seem to care about their jobs.
Joe is always awsome!
Thank you Liam for a great job!
They came in help get rid of my rodent problem and have been coming back and making sure that my rodent problem does not return this company is great they always let you know ahead of time when they're coming they're always quick and they're always there to give you advice on how to keep your pest problems at Bay I…
Al was very professional and made extra effort to talk to me about his areas of concern. He spent quite a lot of time to cover all areas of my yard.
I love this company. Great service and tech paid extra attention to the spider areas and treated.
She is so thorough and friendly.
Their quarterly subscription service is always a great way to keep our house pest free! Andrew was very helpful and thorough, which we really appreciate! 10/20/23 update: Still using their services with really great results! Jason stopped by today and helped treat for spiders, ants, rodents, moles, and everything…
Very thorough, thoughtful and polite. THANK YOU, ANTHONY!!!
We have been using Insight for a couple of years now. We recently moved and we took our service with us. They had someone out within a few days of me calling them to treat our new house. The guy they sent out was wonderful, friendly and took care of all our needs. They have always been super friendly and…
Eric was friendly, knowledgeable, and on time. He is helping us with an ant problem in our home. He also wiped the outside windows, which I wasn’t expecting - Thank you!
Good service. Ryan was professional and kind.
James did a fantastic job. He was very thorough and took care of all of our needs.
This guy is great. Very personable, quick, and through. Does not take up much of my time and we already see results. Thanx Arturo!
James came out and serviced our place, he did an excellent job and handled our crazy pup while inside with ease. Excited for our new service!
Joe was on time, polite and explained everything.
Friendly professional, and thorough
What a great company and a great experience
He cleaned out all of the spider webs and treated pesky areas.
Sean McGuire was on time he was very professional, Responsive, and did good quality work
Vonia did a terrific job, as usual. She is friendly, professional and always offers solutions. I'm never disappointed with her service.
James is friendly and professional. He is through and works around our crazy layout.
Kenny was on time and perform a professional job to my concerns. Kenny's positive personality is a great thing to see when he shows up and gets to the problem. He dealt with the spiders, and stinky bugs. Thank you for your hard work!!!
Ken, the tech today, was very thorough! I appreciated that he addressed our concern areas! And he was quite pleasant!
Insight is a great company, our technician Ryan was great and very thorough. Thank you!
Eric is a new tech for my home/route. He was very friendly and informative.
The tech showed up on time and was very professional and friendly.
No complaints ever!
Both technicians who have been in my home have been awesome! My son uses this company. He highly recommended them to me. I am glad I took his advice…
Anthony was very professional and thorough.
Any time I’ve had concerns they respond quickly and have answers, great company
Always great service. Sprayed all over outside and inside our house for ants. Replaced traps. Cleaned cobwebs. Very thorough and excellent service! Thanks Austin.
Insight is great! We have been using them for over 2 years now. They are helpful, quick to carve out space for us when we need them, and do a great job. Taylor came by today (I called this morning and he made time today!) and was kind, communicative, and efficient with what we requested.
Great, quick communication (can book most appts through texting rather than phone call). Noticed a major difference in the number of spiders we’ve been seeing around the house, and Al has been helpful, honest, and friendly!
Always courteous and professional. Always checks in prior to starting service to see if I need anything extra and reminds that I can call anytime if I need extra visits. Great company and a solid price.
James was very professional He asked if we had any new issues and I mentioned moles. He called the office and was able to add the service for free. He explained each treatment and was very polite and kind. I highly recommend this service. We use them because we have parrots with delicate air sacs and can be…
A great person that works for a great company!
Jacob did awesome job explaining and asking us our concerns..answered all our questions..very professional and cares very much about his work and done right..all my questions were answered very well..
Ken did a great job and he educated us on making sure we stay up on picking up dog poop because rats like to eat it, which I did not know
Al is always so pleasant when he comes to our home. He does a very thorough job and always makes a point to say hello when he gets here. It’s always nice to see a familiar face too! Insight always lets us know ahead of time when they are coming and are open to changing the appointment if we happen to have any…
We've been using insight for about a year now, when we noticed a rat on our front porch! We called to start service immediately and we've had nothing but great service! We've never seen another rat. Joe is our usual tech, and he's very thorough and friendly. He always tells us exactly where any spray is going down…
I’m not home but I’ve never been dissatisfied with Jakob’s service. Thanks Jakob for your service.
Always a pleasure to work with
Very efficient, professional, and polite.
Matt showed me where ants were hanging out and applied pesticide to that area.
Friendly people, good service.
Answered all my questions and concerns, quick efficient service!
I’ve used this company for a few years now, they always do a great job and I never have to worry about little pests inside my home all year around. Arturo recently serviced my home and he was friendly, professional and attentive to my concern for spiders :)
Eric is so thorough and such a nice guy!
if you’re luck enough to have exterminator services performed by Eric C. Just know you’re in great hands. He deserves 5 STARS for his excellent customer service. Eric takes great pride in his work and the relationships he takes the time to build with his customers. He possesses a great deal of knowledge and commands…
Insight Pest Control comes through again! Thank you James for your excellent, thorough, and friendly service!
Christian has always been professional, timely and helpful.
Austin was very pleasant and did what I thought was a quality job. Taking pride in your work is something I feel we see less of these days. Job well done. Thank you.
Insight has been treating my house consistently for several years now. They are always professional and are accommodating when we have pest issues between scheduled maintenance services
Had a great initial assessment and service. Joe was communicative, friendly, professional, knowledgeable, and efficient. We look forward to seeing the results of the services.
Great job! Very thorough and explained everything. So glad we called them.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1177 | $71–$186 |
| Spider extermination | 1150 | $65–$146 |
| General pest inspection | 971 | $56–$116 |
| Rodent extermination | 860 | $76–$246 |
| Hornet & wasp extermination | 679 | $61–$246 |
| Bug & insect extermination | 423 | $58–$116 |
| Home inspection | 394 | $63–$171 |
| Bee extermination | 224 | $161–$371 |
