How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty86−1.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREInsight Pest Solutions
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 6,051 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Solutions for 8 kinds of job.
Insight Pest Solutions for hornet & wasp extermination
Clear ✕All 679 Google reviews tagged “Hornet & wasp extermination” · showing 180
Very friendly and helpful. Answers all my questions. Let me know what was found and what they did about it.
Great communication. knowledgeable,professional, thorough and friendly service.
Personal and professional. He let's you know when he shows up and then when he leaves he follows up with any findings or problems.
Al does a great job! Kind and thoughtful also.
Excellent customer service conducted by Jacob C.
Fred was Very polite, helpful and professional I appreciate Fred’s care for our home!
Fred came out on short notice for a terrible wasp infestation. Not only was the customer service amazing, but the sheer amount of knowledge this man had blew me away. I feel much more confident working with this company in the future because of Fred. Thanks again!
Mike H. is very reliable and careful to treat all areas, knocking down webs and making sure all is well. He is vaccinated, which we appreciate. He is always willing to listen and gives notice when he is close to arriving for service. Also, he leaves extra insect traps for the garage. Today, I found that one of…
Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Excellent every time he comes out. Prompt and efficient service.
Called them a year ago because we had noises in our attic and a wall, they treated the attic and outside of the perimeter of house, have not heard anything since and will continue to have them come, as I don't ever want to deal with that again. They just did my outside area again the other day. They normally come…
Richard did a fantastic job and was very professional. Also great around the pets. Thanks!!!
Joe always does such a great job and he’s so personable. Excellent as usual
Love the company they are very professional and Jacob is the best he is efficient and professional and does a thorough job at my home.
They send reminders via phone text and email. They are available when needed! Amazing employees and customer service! Thank you!
Friendly and made sure everything I requested was complete over and beyond
Ryan, Jason and Andrew with insight pest control are super helpful, friendly, and informative. Great team and company.
Jacob did a great job. Very professional and quick.
All of the technicians I’ve had have been wonderful! Jakob is professional, respectful, knowledgeable, helpful, and has a great attitude every time. He (and the others) are also patient. Never pressed for time, they always answer my question- even in detail- about spiders, ants, moles or whatever I’m trying to…
Educational, polite, knowledgeable
Insight Pest Solutions is the best!! I tried another pest control company and came right back to Insight Pest Solutions. Austin was our technician for this treatment. He asked if I had any concerns, answered my questions and explained what treatment he did. He is very nice, friendly and easy to communicate with. Thank you!
Always very friendly and knowledgeable. Jacob C. did a great job.
Personable and receptive to my needs. Kia recieved the instructions and went about his work professionally and without incident.
James was Awesome and he gave me recommendations he's very polite thorough it's been a little over a year using you're company and I have no complaints HUGE Thank you James and Thank you Insights for great service.
All the technicians at Insight Pest Solutions are super friendly and very knowledgeable. I have been using Insight Pest Solutions for several years on a quarterly routine. The service they provide keeps me happy not having insects or rodents in my home.
Effective & personal service by Kai. Kai was very through & professional. Greatly appreciate not having to worry about pest problems anymore after quarterly treatments by Kai.
Had to cancel after 6 months of subscription. Initial set up was good. Months the later after quarterly treatment was informed about getting crawl space inspected. Inspector shows up now stating there's mice activity. Recommends me and provides 2 quotes to remove insulation, seal up crawl space screens that will…
Joe is fabulous. He always calls when he get here to make certain our dog is inside . He is thorough, professional and really knows his stuff. Recently we have had issues with moles and he spent a lot of time on that. My husband went out to see what he was doing and they talked the whole time. Joe is a great educator as well.
James was very courteous, respectful and knowledgeable. It was great to have him work on my home.
He was friendly, concern about the job in removing the bees nest
Jacob was great! We really appreciate his thoroughness.
Very thorough and explained the process and how it works.
Very professional. The company seems to have a real knowledge of critters and how to get rid of them. Traps in the crawl space were set and the wasp nests were removed. Soon I'll be able to work in the yard again; pest free. :)
Mike H does a great job. He tells us exactly what he’s going to do. Very detailed oriented ! We had higher than normal mouse/rodent activity and Mike set us up for success. Thank you Mike H!
Al is awesome! He always does a superior job and friendly!
Jakob is AMAZING! He is always very thorough in dealing with all our pest problems. He is also always willing to follow up to make sure everything we need is taken care of. Today he even got rid of a nasty wasp nest.... need I saw more! Thank you Jakob for keeping our home and yard pest free!
It’s a great service! Jason went above and beyond to fix the wasp problem
James Q took care of our wasp problem. Thanks!
3 weeks ago I was attacked by a swarm of yellow jacket bees. I ran my lawnmower over a hole in the ground near an old growth stump in my yard and a few seconds later, I was bitten and stung by numerous bees. Today Insight Pest Control came out for my 12 week service and sprayed the nest and dug out the hive.…
He was very through and polite.
As always Ken was on his A-Game. Figured out the excess of bee’s were merely foraging and applied a treatment to the interior and exterior of the house.
My technician Michael was very efficient and professional. Very complete serv, as usual. This is the second time he has performed this service for us. Could not be happier.
Jakob came to the house for a follow and double checked everything was takin care of and gone. Came on time and quick and what he did. Great follow up appointment! Thanks, Blake Daniell
Thank you ! Ryan F. went above and beyond ,he even brought our garbage cans in from street , my wife and I are amazed at the customer service !!
Jacob always delivers es a stellar job, love his expertise to help you s be better pest free!!!!! 😂
Always willing to go the extra mile
Auston does an incredible job. He is knowledgeable and takes time to make sure that I am always satisfied.
Austin did an absolutely amazing job. He was very thorough and very knowledgeable about what he was doing.
Update: James came back for the follow-up & was very thorough! I appreciate his attention to detail & how friendly he is. Thanks! James did an excellent job addressing our wasp issue! He was super friendly, punctual, communicative and showed me problem areas to watch. He was easy to speak with and came highly recommended by a neighbor. Thanks, James!
Austin did my service this time around. He did the necessary work and informed me of all that was done. He was thorough. My only issue was that one of the bait stations was not returned to it's original placement. Instead, it was placed right in front of the doggie door, making one of my dogs hesitant to go…
Joe is always awsome!
The technician, Jacob, was great! He found a few new nests and knocked them down, sprayed and let us know if there is still activity in 72 hours to call and they would come back! Amazing follow up and customer service’
James did a fantastic job. He was very thorough and took care of all of our needs.
What a great company and a great experience
Vonia did a terrific job, as usual. She is friendly, professional and always offers solutions. I'm never disappointed with her service.
Wonderful technician was easy to communicate and carefully addressed two yellow jacket nests. Appreciate his effort and would hire again.
Both technicians who have been in my home have been awesome! My son uses this company. He highly recommended them to me. I am glad I took his advice…
James was awesome.
Excellent service. Courteous staff.
James was very professional He asked if we had any new issues and I mentioned moles. He called the office and was able to add the service for free. He explained each treatment and was very polite and kind. I highly recommend this service. We use them because we have parrots with delicate air sacs and can be…
A great person that works for a great company!
Good job done by Jacob.
Jacob did awesome job explaining and asking us our concerns..answered all our questions..very professional and cares very much about his work and done right..all my questions were answered very well..
Great diligent work. Awesome customer service.
We've been using insight for about a year now, when we noticed a rat on our front porch! We called to start service immediately and we've had nothing but great service! We've never seen another rat. Joe is our usual tech, and he's very thorough and friendly. He always tells us exactly where any spray is going down…
Very efficient, professional, and polite.
Promptly on time, thorough, and informative, helpful and confident in services
Insight Pest Control comes through again! Thank you James for your excellent, thorough, and friendly service!
James did a good job getting rid of several wasp nests. Came back a week later to check on it. Still gone. He's very kind and professional.
Great job! Very thorough and explained everything. So glad we called them.
He did great
Michael zimmer did a great job and keeps all the critters away from our home.
Great service, rapid response. Jason handled my wasp infestation quickly and professionally. Highly recommended!
Al always does a great job. Very thorough. Very friendly.
Nate came by yesterday and sold me on the pest service. He was thourough and explained all that is offered. Great deal. Today, Isaac and Richey were an amazing duo that showed up to service my home. Friendly and fast. Spiders are especially bad this year and no way am I sharing a home with them. Thank you for your…
Arturo and Insight Pest Solutions were absolutely amazing, and really well priced!! Super friendly, on time, great service. Would recommend 👌 👍
Arturo did a great job. He was on time and very satisfied with getting rid of the wasps. I will always ask for him.
The communication with The Insight Pest Solutions office was on point for my appointment! The Service Technician, Kenny was a breath of fresh air. We walked around my property and he shared his expertise and encouraged my questions; and had great answers on how I could be more proactive on certain things around my…
Really nice guy. Very progressional. Knowledgeable. Highly recommend.
Jason came to our home and treated and handled all of our pest concerns! He was on time, friendly and explained everything that he was doing. Great employee...thank you!
This company is amazing. After the initial meet, I never have to remember when they come. They show up to do their job every 3 months with professionalism and top notch service. Jakob is always friendly and knowledgeable. He brings with him a clam, happy demeanor that makes you feel comfortable the moment you answer the door. 10 out of 10 recommendation!
Ryan was fantastic, took the time to answer all my questions and really put me at ease. Showed me what he was doing. Great service, great value
Jorge was awesome. Great customer service and friendly.
They have always been courteous, friendly, yet professional in their approach. Whenever I have questions or concerns they answer them right away.
Christian took time to detail & explain what was happening with the wasp situation & what he was going to do to eradicate the problem. He was very friendly, courteous & extremely knowledgeable about the the best methods to get rid of the wasp problem. He said he would do a follow up in a week.
Have been using insight for about 5-6 months now. Very disappointed with their service. Can’t get rid of my ants and they never have people available to service my house. 1 star. Thinking about canceling but they would charge me 300 to cancel. Psh ripoff.
James was excellent, extremely professional and kind. He was very knowledgeable and took a lot of time to listen to our pest concerns and address them. We feel great about continuing with Insight!
Right on time. Perfect customer service ⭐️⭐️⭐️⭐️⭐️
Jacob has been our regular technician (90% of the time) for the past year or so. He is always on time, thorough and friendly. The company as a whole is great to deal with and Jacob does a superb job every time. We have had multiple things pop up this year that required them to come out off schedule and the response…
Great service. Slightly on the more expensive side but highly professional.
Joe is always very professional and responsive. He is always very prepared and he has all the supplies required all the time. My family appreciate all he does especially when he goes above and beyond to solve our concerns. Overall he did a super job and look forward to a positive outcome. He also listened to my…
Very friendly and professional when.
Jason was amazing!! He went above and beyond- way more than just a sweep and spray! Even after accidentally discovering a wasp nest he stayed and made sure it was fully sprayed down and taken care of before leaving! A+++ Thank you!!!!
Insight is awesome and they are always able to send someone out between quarterly treatments if anything comes up. Jason is friendly and efficient. He does a great job and he is in and out quickly!
Awesome
Great service and professionalism from Jason today. He was very friendly, thorough and highly informative. Highly recommended!
Always excellent customer service from Insight. Nathan was great! This is the third time that Nathan has come to my house. This time to treat for a large nest of paper wasps that had grown between my exterior light and into the wall. Unfortunately for me and them they chose their home to be next to the access door…
James was very courteous, thorough and getting back to me what he found
👍Nice young man. Did a fine job, even asked if we heard anything in the basement 🤔. We didn't so he took care of the outside and left.
Great job very informative thank you very much
Nathan did a great job! He answered all my questions, gave me tips, and helped keep the pests away. Thank you!
Friendly techs that explain what they're doing and do so quickly and efficiently. They're thorough in cleaning and getting rid of any issues. Both Vonia and Nathaniel have been a great help and do a fantastic job. Edit: Had to call them in a few weeks after our regular service as we had a bit of a wasp problem. Was…
Jorge was incredibly professional and provided very quality service. He listened to my concerns, address them and found an additional issue that I forgot to mention to him. Appreciated his thoroughness!
Nathan called be he arrived. I showed him where the wasps were at, he came up with a plan and applied pesticide to the nest. It’s been a few days now and the wasps appear to be gone.
He was supposed to come to back yard and clean the spider web there!!!!! This session was rescheduled only because you were not able to clean the backyard before!!
Qe'Andre did an amazing job!!!! I'm having a bee issue and he came out a second time to spray. I like the notes he leaves telling me about the product and how long it takes to work! Well done thank you!!!!
John was attentive, professional, respectful, courteous. He represented himself and the company in a manner to be proud of. His service was excellent.
John was very thorough, courteous and professional. He fully explained the services we were getting that day and on a monthly basis. Highly recommend John and Insight Pest Control.
I called the office, when I noticed a wasp nest. The representative moved up my service date by two weeks. Problem solved.
Alexander came out for follow upservice. He asked if we had any concerns and addressed those issues. He removed all wasp nests from the eaves and did a thorough inspection for any areas of concern that we might not have noticed. He was very efficient and knowledgeable. The technicians from Insight are very…
Great customer service
Maika was great, he went above and beyond.
He shows up, still didn’t put down the ant granules, half sprayed the place and never asked what needs to be done and was here less then 15 minutes… he did a poor dusting … Pretty sure he only moved around the bait boxes and left without letting me know what he’d done, I checked and it was done poorly or not done at all…
Very professional, thorough,friendly and patiently explained everything.
Treating the area effectively. Thank you
We have had insight pest solutions for 3 years now and I highly recommend them. They take care of anything you need, and come out in between their quarterly visit if you are having a pest problem and let them know. The only time we have had a problem in between is when some sugar ants started coming through our…
Jorge was wonderful. He was fast, efficient, and thorough. Highly recommend Insight and Jorge! Very professional. He kept coming back repeatedly until the posts were finally gone. Wont even Consider anyone else for pest control.
Justin and Dallan from Insight Pest were absolutely amazing. They saved my life coming so fast and handling a swarm of bees that had made their way in the house. Amazing service.
The customer service was very friendly, and the technician (Andrew) was communicative and professional. I will certainly use Insight again should the need arise.
Andrew is such a knowledgeable employee. He’s also kind and funny. We love him.
Paul was awesome, he handled our issue quickly and was very pleasant.
Just had Insight Pest Solutions treat our home. James Q was amazing he was very friendly, efficient and thorough. Very happy!
Nice service, was able to take care of the matter in a timely manner, will definitely recommend to others!
John is always very professional explaining everything he finds and how to go forward. He handles each task proficiently and always resolves the problem and makes sure he does a follow-up which I appreciate. It's hard to find someone who takes their job seriously so don't let him go!
Their technicians are always professional, friendly, and respectful of home and property. I have never had a reason to complain over the several years we have been customers.
He was very thorough
Matt from Insight was friendly, asked about and listened to my concerns and answered my questions before completing the service.
Cole did a great job. He removed a few dead hornets nests along with a couple small live ones. He did a good job of cleaning up and treating the area.
Very Polite and informative .
Kaden performed a great job getting rid of a hornets nest and was very knowledgeable about the topic recommending what to do after the removal. He was dilligent and got the job done ver quickly.
My tech was extremely professional and respectful. He provided Great customer service and represented his company well.
The last few years we consolidated 3 households into one which lead to tons of stuff stored in every nook and cranny of our old house surrounded by trees and brush. We finally started clearing it out during spring and disrupted all kids of pests. Jason has been great about setting traps and treating and even…
Great service as always Andrew is a friendly, professional and good at his job
He was very professional and friendly. Answered all my questions and explained the process.
Arturo was the technician who serviced our home today. He did an amazing job, paying special attention to details and going above and beyond in his work. He spent a good amount of time completing his work, which included the removal of a large in ground wasp nest. He was very friendly and professional in his…
The tech’s always listen to your concerns, friendly and always courteous !
What was done might have been fine, but still need removal of wasp nest per original request.
Nathan did an amazing job getting rid of a huge yellow jackets nest.
Kadens service and professionalism was top notch and very much appreciated. Thank you Kaden!
Nathan has done a great job for us.
Justen was professional, on time, and did a good job.
Very quick and professional service!
Hyrum was very pleasant, professional and on time.
Alexya completed her service in a professional manner and in a timely fashion. Great job overall!
Nathan does an excellent and thorough job. Good personality and he has my confidence in paying attention to details
Provided good details of his services and very helpful
Excellent service.
He was hands down amazing, professional at all times. I look forward to future service with him and the company 👍
Quick professional work, very pleased with the service.
This was my latest treatment by Insight Pest. Nathan arrived on time and serviced the area. Nathan is very personable and a delight to work with!
I have been using Insight Pest Solutions for over three years now. My service tech today was Nathan who seemed like a very competent tech. The service lasted no more than 5 minutes. Not too sure what I am paying for. I plan to discontinue my quarterly service.
We have used Insight for several years. They come to the house quarterly for treatment and we’ve never had an issue. We’ve had wasp nests pop up from time to time, and they have successfully removed them in a timely manner. Recommend!
Matt was extremely professional. He was on time, communicated clearly, and efficiently got the job done. I’d love to have Matt out again for my next quarterly service!
James was very professional, he was concerned about my needs to get rid of the wasp problem I had. Thank you very much.
Everyone is super knowledgeable, friendly, and helpful
We have had some weird pest situations come up this summer. Service has been great and even when we had to have an extra appointment, they came out quickly and when they said they would!
Our technician James was friendly and professional. He took care of multiple wasp and hornet nests around the house.
Christian was professional, friendly and knowledgeable. Great communication.
Just signed up for service, and had problems within a week. Nathan came out to deal with it promptly and on time, so let’s hope it works this time
Very efficient, friendly and knowledgeable, a great experience. Thank you.
Alexander Did Great!!
Paul has serviced my property the last few times out and I have to say, he is professional, knowledgeable, very pleasant and accommodating. Paul always explains what he's about to do before a job. He takes care and doesn't rush through. Inspecting and looking for any other areas of concern. I'm happy with Insight…
Jason was great! Explained the process very wel.
Always friendly efficient product he uses controls our pest problems
Cole was excellent! He was here for our initial service and he was so attentive and knowledgeable. I really appreciate his professionalism and he helps me to trust the work we paid for.
I recommend Insight Pest Control. Our service provider, Mathew was on time, provided us with a valuable service. He was professional about his work and was informative and good natured! Thank you!!!
Alex did an excellent job, and even bravely took on a yellow jacket nest for us. Insight is always very friendly and respectful, and take care of any pest needs we have come up.
Qe’Andre was professional, knowledgeable, and on-time. He listened to my concerns about the ant problem we are currently experiencing, took care of the problem and also, conveyed, should we not see results, to please let him know and he’ll return to administer another round of insecticide.
I've never had a bad experience with Insight, they always come when they say they will, including if I have an issue between my regular visits. Qe'Andre was polite and professional, addressed my concerns about seeing a few wasps around, and I couldn't be happier with the service I got.
The wasp nest are finally gone!
Cole arrived on time explained what he was going to do made timely suggestions for improvement and told us the truth about what we need and didn’t need at this time. The vehicle was clean and Cole was professional looking.
Polite and answered all of our questions.
Dallan from Insight Pet Solutions was very personable and professional during his visit to my home. I believe that he did a superb job and would recommend him to anyone looking to reduce pests around your home. Thank you Dallan for your efforts.
Liam was great. He e broke everything down and explained the ins and outs and the went the extra mile looking for wasps
Alex took care to seek and treat yellow jacket nests around my home as well as the regular treatment. Many thanks!
Alex came out to my home today to rid my lawn of yellow jacks. He was very professional and knowledgeable. Also he dealt with wasp nest high in the peak of my second story which he could reach with the pompon pole. I garden a lot and it’s such a relief to know Insight takes care of dangerous wasps and yellow jackets…
Very detailed. Technician, Matt explained his work in understandable language. I would recommend this company.
Cole was kind, calm, and courteous. (I like alliteration!). He took care of our wasp invasion - 3 places: in hot tub, under siding, in roof/attic. (Yep! It was bad.). Edit: second trip out by Dale, was also professional and efficient. Dale was concerned about our comfort if wasps came in the house and took care to wait and check for Interlopers.
Dale came to do a followup regarding a yellow jacket issue. He is always polite, professional, and thorough. A neighbor has a yellow jacket issue now and I gave them Insight’s number and said to mention Dale. It’s because of both that I’m a long time customer and would recommend them to anyone I know.
Andrew did a great job! He came and took care of 2 wasps nests and reset some traps that we have in our crawl space.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1177 | $71–$186 |
| Spider extermination | 1150 | $65–$146 |
| General pest inspection | 971 | $56–$116 |
| Rodent extermination | 860 | $76–$246 |
| Hornet & wasp extermination | 679 | $61–$246 |
| Bug & insect extermination | 423 | $58–$116 |
| Home inspection | 394 | $63–$171 |
| Bee extermination | 224 | $161–$371 |
