How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty86−1.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREInsight Pest Solutions
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 6,051 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Solutions for 8 kinds of job.
Insight Pest Solutions for rodent extermination
Clear ✕All 860 Google reviews tagged “Rodent extermination” · showing 220
Joel Was very professional and knowledgeable. He did a great job. Rate him 10 out of 10 Positive. Thanks
Very friendly and helpful. Answers all my questions. Let me know what was found and what they did about it.
Just awesome! Friendly, knowledgeable, and always up for a challenge. Highly recommend! They were able to come out same day for a call back!
Thank you once again Insight. We recently bought our house and transferred the service to the new location. You sent out Kenny who was so helpful and knowledgeable. I really appreciate the service he provided. I always recommend your company to anyone who is looking for a pest control service. I’ve been a customer…
We like having someone we can call if we need help.
He explained everything clearly, and answered all my questions. We are so happy we signed up for their service package.
Insight Pest Solutions is a Fantastic company! All of their techs are very knowledgeable, professional & friendly! & scheduling is a breeze! Kaden came today to check for a possibly stinky dead rodent under my house (no stinky one found, but found a mummy & reset traps), & then added to my knowledge of ants & put…
Daniel was very thorough and communicated well at our quarterly upkeep inspection. Thank you! 🙂
Great work! Al does a fantastic job - he is very thorough and conscientious. Very personable too.
Al does a great job! Kind and thoughtful also.
Troy is great and we enjoy having him work on our property. It’s nice having the same person come back as we have a lot of farm space to cover and it helps when they get to know your property.
We had the exterminator come to our house, did a great job. Dallan was very informative and helpful. Thank you so much!
Thank you for being consistently awesome Fred! You do an amazing job and we are always happy to see you. You’re friendly, kind, knowledgeable and efficient. I appreciate you going above and beyond in helping me identify what was going on with my Pear tree. You are appreciated Fred!
Insight is great. All of their techs are very knowledgeable and easy to talk with. If you have a resurgence between visits they will always make it right.
Quinton, was very professional and courteous. Great company JAKE answered all my questions about the sugar ants that I've been seeing and promised to come back for no charge of it doesn't get better Always helpful and will come back if I feel like my spiders are still making their way in. They use pet safe spray on the inside of the house which is nice.
Insight was very helpful in rescheduling my service to accommodate my schedule. Thank you.
We have a Quarterly Service Plan for ants, spiders and rodents with Insight Pest Solutions. Eric Coley has been our Technician for some time now and he is the BEST! Eric is always on-time, professional, personable, very knowledgeable and very thorough! Thank you for your continued excellent service, Eric!!
Excellent! Walk on water experience. Jakob knows the what's what when it comes to unwelcomed guests. He is an expert at his craft.
After cementing around the loose frames of the trapdoors in previous weeks, my tech found NO pests anywhere today-- so it wasn't an impossible dream after all! Such good work: THANK YOU! Not only did the Insight Pest man do their normal rodent & insect treatments, but he found a new little hole the mice had started…
Richard did a fantastic job and was very professional. Also great around the pets. Thanks!!!
Ryan is wonderful, He goes over and beyond what he needs to do. I am so happy with his service. Hes for sure a 5 star guy
Spent lots of time and went above and beyond!!
Nathan was great during service today. I had lots of questions about preventing future ant issues in my house and he answered them all for me as well as treated the ants in and around my house. He was on time, very professional, and InSight has always been a good value. I’m very happy having them deal with my pest control needs.
I have been using this company for many years. The technicians are always friendly and keep me updated with what they did which I really appreciate.
The technician Vonia showed up on time and did a thorough job of servicing inside and outside my house for Pest Control. She’s an excellent technician.
Joe always does such a great job and he’s so personable. Excellent as usual
The two gentlemen that came were very informative, kind, respectful and thorough.
Eric was friendly and did a great job once again. Thanks for keep those bugs outside and at bay. 🐞🐜🦟🪳🕷️
Ryan. was freaking amazing. Very professional, knowledgeable, caring and understanding. He's very good at his job and was very informative and about why and what he was doing. He also informed us to not let out pets around where he sprayed until it had time to completely dry. He was very thorough. My husband and…
Another great service call. Thank you 🙏
Love the company they are very professional and Jacob is the best he is efficient and professional and does a thorough job at my home.
They send reminders via phone text and email. They are available when needed! Amazing employees and customer service! Thank you!
Friendly and made sure everything I requested was complete over and beyond
Good Day It was for me. Eric Coley arrived to provide my quarterly service. Each time the service is provided I receive a text message requesting my opinion/experience. The link fails to open EVERY time. We/you owe Eric lots of money now that I got it open!!!! So I’m writing to say Eric is a FIVE STAR ⭐️…
Dallan did a great job and he is very responsive.
Always a pleasure, always on time, called ahead, cares about your situation, been through 2 other companies before this, terminex even stiffed me two times after no shows, great job INSIGHT and Jason!
Jacob did a great job. Very professional and quick.
Always very friendly and knowledgeable. Jacob C. did a great job.
James was Awesome and he gave me recommendations he's very polite thorough it's been a little over a year using you're company and I have no complaints HUGE Thank you James and Thank you Insights for great service.
I spoke with Austin about our home and what he found during the treatment process. He was thorough in his explanation. Excellent, professional, and always polite service with every technician from Insight!! Austin gives good advice on keeping pests away and makes a great impression on me in regards to Insight Pest Control.
Insight is always responsive and helpful!! Anthony handled my issue well!
Austin and his trainee were fabulous!! Super thorough and even found small details about what we can improve in our home to prevent pests in the first place! They also worked with us as we had to make a last minute reschedule! Very friendly and incredibly knowledgeable! We really appreciated their thoughtfulness on…
He swiped all the spiders away and did a good job 👍
Anthony at Insight is an awesome associate! Always kind and professional
Eric Coley is a great technician. He is professional knowledgeable and very thorough!
Had to cancel after 6 months of subscription. Initial set up was good. Months the later after quarterly treatment was informed about getting crawl space inspected. Inspector shows up now stating there's mice activity. Recommends me and provides 2 quotes to remove insulation, seal up crawl space screens that will…
Thank you Jacob, our technician for today's follow up on rodent control. As a customer for at least 5yrs, we highly recommend Insight.. Office staff and technicians are always so helpful and polite.
Joe is fabulous. He always calls when he get here to make certain our dog is inside . He is thorough, professional and really knows his stuff. Recently we have had issues with moles and he spent a lot of time on that. My husband went out to see what he was doing and they talked the whole time. Joe is a great educator as well.
Jorge was very friendly and professional. He was efficient with everything on a long list of services provided.
Very professional. The company seems to have a real knowledge of critters and how to get rid of them. Traps in the crawl space were set and the wasp nests were removed. Soon I'll be able to work in the yard again; pest free. :)
Nathaniel was timely and professional in checking our rodent stations and traps! Thanks!
Mike H does a great job. He tells us exactly what he’s going to do. Very detailed oriented ! We had higher than normal mouse/rodent activity and Mike set us up for success. Thank you Mike H!
We appreciate Jacob @ Insight Pest Solutions. Jacob is very responsive, polite, professional and thorough technician. We are thankful for the service.
Our tech Arturo was awesome, checked everything and listened to our concerns. He did a fantastic job!
Very responsive and professional techs.
Initial visit: Courteous, informative, prompt, willing to do more than basic, if needed.
Vonia was great to work with, very knowledgeable and a consummate professional!
Ken was friendly and helpful today!
Did a great job made sure everything was sprayed and friendly as he came over, always appreciated Joe m
Awesome friendly gal
Ryan and Jacob did an awesome job!! I feel like they went above and beyond. I know they are taking care of issues I’m concerned about. They were both just kind and hard working!! Thank you
Anthony was thorough about removing webs, bugs etc. from our porch and eaves...cordially.
Kenny is the best!!!! Very knowledgeable and helpful.
He is open and honest. Very informative and answers all my questions. Always has a positive attitude, even in the worst weather.
Thank you awesome job.
He was great ! Took time to ask questions and give me information. Thank you !
Very professional and friendly
Kai was very helpful!
Awesome service! Very happy!!
He came explained in detail of the product he will be using and how he will spray something the moles don’t like he is even noticed I have Wasp one looking to nest underground. I listened respectfully when explained the elders next door yard was out of control and how a crew came to take care of it causing the animals to enter my yard.
Gerrit is so helpful, for every visit. He checks on my bait stations in between visits, to ensure it is properly stocked! Highly recommend!
My technician Michael was very efficient and professional. Very complete serv, as usual. This is the second time he has performed this service for us. Could not be happier.
Since using Insight we have had no pest issues. Our tech was friendly, knowledgeable, responsive and professional! Arturo was great!! Glad he was out Tech today!! Thanks Arturo!!
He did what we asked him to do and he did a good job, above and beyond!! hey thank
I’ve had nothing but good service from Insight
Thorough and prompt service. Explained what he did.
The agent is so caring and helpful. He takes pride in his job.
Our tech Vonia is the best. We have had multiple other companies come to our door trying to get us to switch, but I won’t as long as she works for insight!
Anthony is such an asset to your company… Always smiling and helpful with answering my questions.. Thank you Anthony!:)
Highly recommend Kai and Insight Pest Service!
Jacob always delivers es a stellar job, love his expertise to help you s be better pest free!!!!! 😂
Very pleasant and informative.
Always willing to go the extra mile
I've always received professional service from Insight.
I asked for a follow up appointment for spiders and Joe and Insight were there! Joe is great!
Auston does an incredible job. He is knowledgeable and takes time to make sure that I am always satisfied.
Great service!
They took care of my roach problem and I am so happy.
Professional and kind.
Austin did my service this time around. He did the necessary work and informed me of all that was done. He was thorough. My only issue was that one of the bait stations was not returned to it's original placement. Instead, it was placed right in front of the doggie door, making one of my dogs hesitant to go…
I appreciate good quality work
Excellent job
Kenny was knowledgeable, friendly and very professional. He explained what he would be doing and gave some helpful tips as well.
Joe is always awsome!
They came in help get rid of my rodent problem and have been coming back and making sure that my rodent problem does not return this company is great they always let you know ahead of time when they're coming they're always quick and they're always there to give you advice on how to keep your pest problems at Bay I…
Joe is our tech and he always does a good job.
Their quarterly subscription service is always a great way to keep our house pest free! Andrew was very helpful and thorough, which we really appreciate! 10/20/23 update: Still using their services with really great results! Jason stopped by today and helped treat for spiders, ants, rodents, moles, and everything…
Very thorough, thoughtful and polite. THANK YOU, ANTHONY!!!
As always, Jacob is professional and explains his plan of action.
This guy is great. Very personable, quick, and through. Does not take up much of my time and we already see results. Thanx Arturo!
Joe was on time, polite and explained everything.
What a great company and a great experience
Sean McGuire was on time he was very professional, Responsive, and did good quality work
Vonia did a terrific job, as usual. She is friendly, professional and always offers solutions. I'm never disappointed with her service.
James is friendly and professional. He is through and works around our crazy layout.
Ken, the tech today, was very thorough! I appreciated that he addressed our concern areas! And he was quite pleasant!
Quick to respond, clear communication on service, cost, expectations. Excellent follow up.
The tech showed up on time and was very professional and friendly.
El trabajo que ofrecen es excelente ya que nos ha funcionado.
Prompt, professional, communicative.
No complaints ever!
Both technicians who have been in my home have been awesome! My son uses this company. He highly recommended them to me. I am glad I took his advice…
Kenny was professional, knowledgeable, and friendly.
Any time I’ve had concerns they respond quickly and have answers, great company
Eric is the best
Always great service. Sprayed all over outside and inside our house for ants. Replaced traps. Cleaned cobwebs. Very thorough and excellent service! Thanks Austin.
Insight is great! We have been using them for over 2 years now. They are helpful, quick to carve out space for us when we need them, and do a great job. Taylor came by today (I called this morning and he made time today!) and was kind, communicative, and efficient with what we requested.
Viola was very professional and explained how she set up traps in my attic as well as the treatments she was doing.
Perfection 🥰
Excellent service. Courteous staff.
James was very professional He asked if we had any new issues and I mentioned moles. He called the office and was able to add the service for free. He explained each treatment and was very polite and kind. I highly recommend this service. We use them because we have parrots with delicate air sacs and can be…
A great person that works for a great company!
Good job done by Jacob.
Jacob C. Is the one you want! Super efficient and listens!
Jacob did awesome job explaining and asking us our concerns..answered all our questions..very professional and cares very much about his work and done right..all my questions were answered very well..
Excellent services completed all requests. And will continue using their pest control applications inside and outside of my home.
James was very fast and respectful took care of everything we asked for.
Ken did a great job and he educated us on making sure we stay up on picking up dog poop because rats like to eat it, which I did not know
Good customer service pest control
We've been using insight for about a year now, when we noticed a rat on our front porch! We called to start service immediately and we've had nothing but great service! We've never seen another rat. Joe is our usual tech, and he's very thorough and friendly. He always tells us exactly where any spray is going down…
Very efficient, professional, and polite.
Thank you for helping get rid of our visitors.
Friendly people, good service.
Kai did a great job
Promptly on time, thorough, and informative, helpful and confident in services
Insight Pest Control comes through again! Thank you James for your excellent, thorough, and friendly service!
Christian has always been professional, timely and helpful.
Insight has been treating my house consistently for several years now. They are always professional and are accommodating when we have pest issues between scheduled maintenance services
Jason fixed a hole far back in my crawlspace. Gave me clear understanding of the problems.
Kenny Simpkins did a wonderful job today at 2210 S 308th St. We did a walk thru together and Kenny explain what he was doing. I enjoyed his company.
He did great
Michael zimmer did a great job and keeps all the critters away from our home.
Jorge was amazing. He was on time, answered all my questions and really took his time looking for any entry and exit points inside the home. He also did a very thorough job surveying outside of the home as well.
Insight Pest is always very professional and friendly in addition to being punctual.
Al always does a great job. Very thorough. Very friendly.
Nate came by yesterday and sold me on the pest service. He was thourough and explained all that is offered. Great deal. Today, Isaac and Richey were an amazing duo that showed up to service my home. Friendly and fast. Spiders are especially bad this year and no way am I sharing a home with them. Thank you for your…
Always friendly. They know what there doing.
Thankyou Gerrit for your help today with my pest management and for answering my many questions!! Hope to see you again soon.
Jakob was very helpful and he found a place where rodents could get in the crawl space. Very nice too.
Excellent
Prompt service and polite.
Austin with Insight Pest Solutions was very courteous, professional and efficient. We LOVE Insight, they've made our lives so much easier and ant-free!! HIGHLY recommend them, the staff at the Tacoma location are always so friendly and helpful!
Had Austin come out and he was really friendly and listened to my frustrations about scheduling. rations. He was very respectful of my home and my time. Reassured me all the spray used was not harmful to my dog.
He went above and beyond, very polite & informative. Thank you!!
Garrett is thorough and knowledgeable
James was excellent, extremely professional and kind. He was very knowledgeable and took a lot of time to listen to our pest concerns and address them. We feel great about continuing with Insight!
Austin treated my backyard for active mole hills today. He was friendly, informative, efficient, and professional. He was also confident the treatment would be effective. I will wait for the outcome in 5 days - or less. Austin did a great job with the mole eradication application. Thank you!
Great service! They really solved my ant and rodent problems
Jacob has been our regular technician (90% of the time) for the past year or so. He is always on time, thorough and friendly. The company as a whole is great to deal with and Jacob does a superb job every time. We have had multiple things pop up this year that required them to come out off schedule and the response…
Great service. Slightly on the more expensive side but highly professional.
Joe is always very professional and responsive. He is always very prepared and he has all the supplies required all the time. My family appreciate all he does especially when he goes above and beyond to solve our concerns. Overall he did a super job and look forward to a positive outcome. He also listened to my…
Very detailed and friendly
I can’t say enough about Jake’s customer service and knowledge of pest solutions!!! He was kind enough to come on short notice and did a very thorough job assessing my home. He was very respectful and professional, and communicated very well before and during his visit. I’ve had nothing but great service from…
I was not home at the time of service but a complete listing of items performed was left attached to my front door. I have found Gerrit in previous visits to be knowledgeable and conscientious.
The pest control visit was made efficiently as scheduled.We are pleased with the company and its representatives.
Very good company to work with!
I appreciate Kia customer service, his honesty and concern for my business. The techs and customer service manager have assured me I am receiving the utmost value for the service I pay for. Thank you!
Awesome
John Golding, our tech went above and beyond. Treated for moles, and explained the process. I asked him about a wasp nest, and he took the time to knock it down, and dispose of it!
Our tech, John, went above and beyond by coming into our home and removing the spider webs that my grandson had noticed. Very pleasant and helpful.
Great job very informative thank you very much
Very happy with the service we receive from Insight! We have not had any pest issues thanks to their diligence. Would absolutely recommend using them.
Nathan did a great job! He answered all my questions, gave me tips, and helped keep the pests away. Thank you!
Friendly techs that explain what they're doing and do so quickly and efficiently. They're thorough in cleaning and getting rid of any issues. Both Vonia and Nathaniel have been a great help and do a fantastic job. Edit: Had to call them in a few weeks after our regular service as we had a bit of a wasp problem. Was…
Very knowledgeable, answered all of our questions. He was professional, diligent and thorough. Great job!
John was very thorough, courteous and professional. He fully explained the services we were getting that day and on a monthly basis. Highly recommend John and Insight Pest Control.
Jorge was very knowledgeable about his job and answer my questions fair and honestly and I really appreciate it
Always great service! Andrew came in today and took care of all our needs, including a last minute one. They have controlled pests that previous companies have not been able to.
Today was super hot (90+) and Nathaniel C. still came on time and did full inspection. He went into the attic and found dead rodent - he removed it and cleaned the area. All areas around the house were inspected and sprayed. Since we started using Insights Pest Solutions we no longer see rats freely running around in front of our patio anymore. Thank you.
Liam Neese was perfect! He arrived, listened to our issue and observations, asked clarifying questions and got to work. Within minutes he had discovered the mole tunnels and baited them and was gone. But not before telling us why he opted for one treatment vs others at his disposal siting our specific situation,…
Nathan did a really great job at communicating and making sure any request or issue was taken care of. I highly recommend both Nathan and Insight!
He shows up, still didn’t put down the ant granules, half sprayed the place and never asked what needs to be done and was here less then 15 minutes… he did a poor dusting … Pretty sure he only moved around the bait boxes and left without letting me know what he’d done, I checked and it was done poorly or not done at all…
Jason arrived in the timeframe promised. He was courteous and listened to our concerns. Very glad we selected Insight and that Jason was our service technician!
We have had insight pest solutions for 3 years now and I highly recommend them. They take care of anything you need, and come out in between their quarterly visit if you are having a pest problem and let them know. The only time we have had a problem in between is when some sugar ants started coming through our…
Kaden was very helpful and answered all my questions.
He was fast and friendly. He communicated well and worked around my dogs.
Great value and customer service. When brought to management's attention that the 2 previous techs didn't go into the crawl space under the house and reset traps/remove dead rats they quickly responded and set up a time to send Matt out to remedy the issue.
John is always very professional explaining everything he finds and how to go forward. He handles each task proficiently and always resolves the problem and makes sure he does a follow-up which I appreciate. It's hard to find someone who takes their job seriously so don't let him go!
Insight has been great, very responsive to pest issues even on a pretty forested property. Nathaniel really takes the time to address all your concerns.
Always deliver more than what we expect
Their technicians are always professional, friendly, and respectful of home and property. I have never had a reason to complain over the several years we have been customers.
Cole did a great job. He removed a few dead hornets nests along with a couple small live ones. He did a good job of cleaning up and treating the area.
Very Polite and informative .
Crawl space was not secured properly…but to be fair, it is not easy. Still, could have said that he had trouble securing and I would have checked it sooner. Other than that…very happy with his service. Timely, polite and thorough
The last few years we consolidated 3 households into one which lead to tons of stuff stored in every nook and cranny of our old house surrounded by trees and brush. We finally started clearing it out during spring and disrupted all kids of pests. Jason has been great about setting traps and treating and even…
Great service as always Andrew is a friendly, professional and good at his job
The tech’s always listen to your concerns, friendly and always courteous !
Affordable and good service to take care of unwanted Pest intrusions.
Eric went above and beyond servicing today. He took the time to explain details about the issue, what needs to happen and double checked things. I really appreciated everything!
Cole did a great job.
I just had my first visit from Alex. I feel a whole lot better about the whole mouse problem! He’s an attentive, professional, young man, and I hope he is my regular service guy. He explained so much! He seems extremely knowledgeable! Problems like this are never fun And I appreciate the professionalism Alex…
Alexya completed her service in a professional manner and in a timely fashion. Great job overall!
Good job and very personable.
Very polite and nice.! Very nice and made sure all 5 gates were shut and locked!!!🌹
I have been using Insight Pest Solutions for over three years now. My service tech today was Nathan who seemed like a very competent tech. The service lasted no more than 5 minutes. Not too sure what I am paying for. I plan to discontinue my quarterly service.
John from Insight is fantastic! He’s always professional, and he’s happy to explain anything he’s doing and answers questions as they come up.
We have used Insight for several years. They come to the house quarterly for treatment and we’ve never had an issue. We’ve had wasp nests pop up from time to time, and they have successfully removed them in a timely manner. Recommend!
Matt was extremely professional. He was on time, communicated clearly, and efficiently got the job done. I’d love to have Matt out again for my next quarterly service!
Paul came by again today, working around my schedule to quickly come check on progress. He's always on time, communicates extremely effectively, is very personable. We are very pleased with the above and beyond personalized service we get from Paul. We will be long term customers, as long as Paul keeps coming out! Thank you Paul!
We have had some weird pest situations come up this summer. Service has been great and even when we had to have an extra appointment, they came out quickly and when they said they would!
Christian was professional, friendly and knowledgeable. Great communication.
Just signed up for service, and had problems within a week. Nathan came out to deal with it promptly and on time, so let’s hope it works this time
Our technician Shawn was very helpful and addressed all our issues. He was professional and closed doors behind him.
Justen showed up with in the time range given to me in a neat well kept uniform and is an ultra professional. Justen reflects the best of Insights and why we stick with them. He checked in, let me know what he was there to do and asked if I had questions or issues that he could address. I appreciated his questions,…
Always friendly efficient product he uses controls our pest problems
Qe’Andre was professional, knowledgeable, and on-time. He listened to my concerns about the ant problem we are currently experiencing, took care of the problem and also, conveyed, should we not see results, to please let him know and he’ll return to administer another round of insecticide.
I've never had a bad experience with Insight, they always come when they say they will, including if I have an issue between my regular visits. Qe'Andre was polite and professional, addressed my concerns about seeing a few wasps around, and I couldn't be happier with the service I got.
Our quarterly pest service is always very good and thorough. Cole was very personable and did a great job. Thanks!
Liam was very efficient and kind.
Cole arrived on time explained what he was going to do made timely suggestions for improvement and told us the truth about what we need and didn’t need at this time. The vehicle was clean and Cole was professional looking.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 1177 | $71–$186 |
| Spider extermination | 1150 | $65–$146 |
| General pest inspection | 971 | $56–$116 |
| Rodent extermination | 860 | $76–$246 |
| Hornet & wasp extermination | 679 | $61–$246 |
| Bug & insect extermination | 423 | $58–$116 |
| Home inspection | 394 | $63–$171 |
| Bee extermination | 224 | $161–$371 |
