Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%81+11.5Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Insight Pest Solutions

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #218Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 1,029 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 92% of pest control services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 91% of pest control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 81% of pest control services.A
81
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#115 / 306
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 36 Google reviews tagged “Ant extermination” · showing 20

RickLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Lucas did a good job and was very professional. Thank you!

Paid $60–80Not sureHornet & wasp exterminationTermite exterminationSpider extermination
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Friendly and was done quickly but was thorough

Paid $200+Reasonable priceAnt extermination
Rose8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lucas was very friendly and professional and addressed all my concerns, he'll be back in a month just to check the progress of my mice problem.

Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Monty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon did a great job - service was fast and efficient and he answered our questions professionally! We look forward to seeing how this helps and working with him in the future

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
Dairy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hoy vino a nuestra casa un joven llamado Brandon el fue muy amable y realizó una fumigación muy buena apesar del desorden que teníamos en casa fue un joven muy amable😊

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite extermination
TammyLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon arrived early, very thorough in his work! Good job, Brandon!!

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite extermination
Cami4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service. Prompt. Our technician, Kamoku, even initiated a return visit to take further action against our any problem.

Paid $200+OverpricedHornet & wasp exterminationSpider exterminationAnt extermination
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Lucas from Insight Pest Solutions came to service my house and get rid of spiders and other creepy crawlers. He was very professional and extremely friendly. His smile and demeanor were contagious as he had us smiling and feeling good the whole time he was here. He was a joy to talk to, and he even looked up what…

Reasonable priceSpider exterminationAnt extermination
Joliee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lucas came out today to help us ! He was amazing , very quick and very professional! An amazing company with great communication, woukd definitely recommend!!

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationAnt extermination
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ender did a great job! Very polite and professional and knowledgeable . Kudos 👏

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
Kristie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ender was our service tech. Very informative and professional. Would recommend to friends

Paid $80–100Not sureHornet & wasp exterminationAnt extermination
ShoniaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ender was great. Very kind and friendly. Not just an in and and out rush job to make a buck. Came in explained everything he was going to do helping get rid of the spider's, mice and ants. Everything he did explained in full detail so that my kids even understood. Very respectful of my kids and dogs. Would…

Paid $40–60Great priceRodent exterminationSpider exterminationAnt extermination
M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you Ender for being patient as I wrangled the pets today. I appreciate you taking the time to answer my questions and concerns, it was a pleasure. 👍

Great priceHornet & wasp exterminationAnt exterminationService not listed
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He is phenomenal! We enjoy his professionalism every time he shows up! He includes the kids concerns with the treatment.

Paid $1–20Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Copen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thank you for your service, and a big thanks.he was very well mannered and respectful to the property and the people on it, he was in and out in a timely manner. He seemed very knowledgeable about the work he was doing. Thank you very much.

Spider exterminationFlea & mite exterminationAnt extermination
Alice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Service was great. Always polite and respectful and always does whatever I ask on top of regular service.

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
PaulettaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Lucas was very professional and did a great job. Thank you

Reasonable priceSpider exterminationAnt extermination
Erika5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have been using Insight for 3 years and during that time I have only seen 2 spiders and a handful of ants (twice). Extremely happy with both the actual service and the customer service.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jona1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Good communication, friendly worker

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
Ginger3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I've had Insight Pest Control for a couple of years and most recently Brandon did our quarterly service. He's professional, courteous, and efficient. We're very happy that our home stays insect and rodent free. Highly recommend.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more ant extermination reviews (16 more) →

Price

$60-45% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 54%Overpriced 6%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination92$91–$282
Spider extermination81$76–$166
Rodent extermination64$83–$323
Ant extermination36$76–$214
Termite extermination7$141–$371
Mosquito extermination7$66–$106
Cockroach extermination6$73–$246
Flea & mite extermination5$99–$323

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