Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%81+11.5Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Insight Pest Solutions

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #218Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 1,029 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 92% of pest control services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 91% of pest control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than —% of pest control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 81% of pest control services.A
81
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#281 / 322
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 64 Google reviews tagged “Rodent extermination” · showing 20

Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Luke was very friendly and did the service as I requested. Great guy!

Paid $40–60Great priceHornet & wasp exterminationRodent extermination
Rose8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lucas was very friendly and professional and addressed all my concerns, he'll be back in a month just to check the progress of my mice problem.

Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Rosemary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★

We haven't seen any reduction in mice or spiders since your solutions. Not satusfied yet.

Paid $80–100OverpricedRodent extermination
Jasmine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The guy that came out was very professional he really was very helpful in explains everything

Paid $140–160Great priceRodent exterminationSpider extermination
Humberto3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lucas did an amazing job and was quick as well

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Dairy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hoy vino a nuestra casa un joven llamado Brandon el fue muy amable y realizó una fumigación muy buena apesar del desorden que teníamos en casa fue un joven muy amable😊

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite extermination
TammyLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon arrived early, very thorough in his work! Good job, Brandon!!

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite extermination
LynnLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Cole knocked on my door. We talked about any concerns and what service he was going to do checked the mouse bait station. He gave attention to the wasps building under the deck. Went around the eaves dusting for spiders. Im very satisfied

Reasonable priceHornet & wasp exterminationRodent extermination
NANCY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Ender was ever so helpful in telling me all the wonderful things that they help controlling the insects. Also in letting me know that if I happen to have a return of the troublesome insects to let them know and that they will return and take care of the problem.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Marolyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon was very thorough today.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Blake is the best! Very timely, observant, thorough, and knowledgeable.

Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Wendell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast and efficient.

Paid $20–40Great priceHornet & wasp exterminationRodent extermination
Donavon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service, very polite and answered all questions we had. Cole did an amazing job and went above what we could have asked for.

Great priceHornet & wasp exterminationRodent extermination
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly service. Technician Ender was great. Was very transparent about what treatments were going to be done and where to look up what chemicals were used.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
ShoniaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ender was great. Very kind and friendly. Not just an in and and out rush job to make a buck. Came in explained everything he was going to do helping get rid of the spider's, mice and ants. Everything he did explained in full detail so that my kids even understood. Very respectful of my kids and dogs. Would…

Paid $40–60Great priceRodent exterminationSpider exterminationAnt extermination
Andy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ender was very friendly and professional. He was very informative with everything he performed today. 5 stars ⭐️

Paid $60–80Great priceHornet & wasp exterminationRodent extermination
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris was very professional and did a great job

Paid $40–60Reasonable priceRodent extermination
Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our tech today was Chris he was very knowledgeable and super thorough with his work we were really grateful for his service highly recommend

Paid $40–60Reasonable priceRodent exterminationSpider extermination
Clark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Good job

Paid $40–60Reasonable priceRodent extermination
JosephLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very thorough and knowledgeable. T they can be counted on to take care of customers.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more rodent extermination reviews (44 more) →

Price

$60-45% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 54%Overpriced 6%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination92$91–$282
Spider extermination81$76–$166
Rodent extermination64$83–$323
Ant extermination36$76–$214
Termite extermination7$141–$371
Mosquito extermination7$66–$106
Cockroach extermination6$73–$246
Flea & mite extermination5$99–$323

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