Experts Reviews · Company report
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%81+11.5Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Insight Pest Solutions

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #218Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 1,029 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Insight Pest Solutions is better than 92% of pest control services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Insight Pest Solutions is better than 91% of pest control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Insight Pest Solutions is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Insight Pest Solutions is better than 81% of pest control services.A
81
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Insight Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Insight Pest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Insight Pest Solutions for 8 kinds of job.

Insight Pest Solutions for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.81
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#224 / 299
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 81 Google reviews tagged “Spider extermination” · showing 20

Barbara5 hours ago★★★★★

Very nice gentleman. Covered all the areas hope the spiders disappear. Horrible year of spiders.

Reasonable priceSpider extermination
RickLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Lucas did a good job and was very professional. Thank you!

Paid $60–80Not sureHornet & wasp exterminationTermite exterminationSpider extermination
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jacob did great! I love this company!

Paid $20–40Great priceHornet & wasp exterminationSpider extermination
Rose8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lucas was very friendly and professional and addressed all my concerns, he'll be back in a month just to check the progress of my mice problem.

Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jasmine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The guy that came out was very professional he really was very helpful in explains everything

Paid $140–160Great priceRodent exterminationSpider extermination
Humberto3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lucas did an amazing job and was quick as well

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Monty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon did a great job - service was fast and efficient and he answered our questions professionally! We look forward to seeing how this helps and working with him in the future

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
Dairy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hoy vino a nuestra casa un joven llamado Brandon el fue muy amable y realizó una fumigación muy buena apesar del desorden que teníamos en casa fue un joven muy amable😊

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite extermination
Colleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Colby was awesome and very professional! Thanks for helping with my pest mitigation.

Paid $40–60Reasonable priceSpider extermination
TammyLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon arrived early, very thorough in his work! Good job, Brandon!!

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite extermination
Cami4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service. Prompt. Our technician, Kamoku, even initiated a return visit to take further action against our any problem.

Paid $200+OverpricedHornet & wasp exterminationSpider exterminationAnt extermination
NANCY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Ender was ever so helpful in telling me all the wonderful things that they help controlling the insects. Also in letting me know that if I happen to have a return of the troublesome insects to let them know and that they will return and take care of the problem.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Lucas from Insight Pest Solutions came to service my house and get rid of spiders and other creepy crawlers. He was very professional and extremely friendly. His smile and demeanor were contagious as he had us smiling and feeling good the whole time he was here. He was a joy to talk to, and he even looked up what…

Reasonable priceSpider exterminationAnt extermination
Ricardo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Great

Paid $20–40Great priceHornet & wasp exterminationSpider extermination
Marolyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon was very thorough today.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Blake is the best! Very timely, observant, thorough, and knowledgeable.

Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Lynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick service and professional

Reasonable priceHornet & wasp exterminationSpider exterminationService not listed
Joliee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lucas came out today to help us ! He was amazing , very quick and very professional! An amazing company with great communication, woukd definitely recommend!!

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationAnt extermination
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ender did a great job! Very polite and professional and knowledgeable . Kudos 👏

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly service. Technician Ender was great. Was very transparent about what treatments were going to be done and where to look up what chemicals were used.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more spider extermination reviews (61 more) →

Price

$60-45% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 54%Overpriced 6%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination92$91–$282
Spider extermination81$76–$166
Rodent extermination64$83–$323
Ant extermination36$76–$214
Termite extermination7$141–$371
Mosquito extermination7$66–$106
Cockroach extermination6$73–$246
Flea & mite extermination5$99–$323

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