Experts Reviews · Company report
Instant Bed Bug Assassins logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Instant Bed Bug Assassins

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 145 bed bug exterminators · 5.0★ from 88 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Instant Bed Bug Assassins is better than 96% of bed bug exterminators.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Instant Bed Bug Assassins is better than 97% of bed bug exterminators.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Instant Bed Bug Assassins is better than 99% of bed bug exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Instant Bed Bug Assassins is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Instant Bed Bug Assassins is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Instant Bed Bug Assassins is better than 47% of bed bug exterminators.C
47

Reviews for your job

Customers hired Instant Bed Bug Assassins for 3 kinds of job.

Instant Bed Bug Assassins for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.58
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 67

All 58 Google reviews tagged “Bed bug extermination”

Tracey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Josh was very thorough, he was on time and did a great job!

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough and professional. It would be helpful if information was consistent from person to person.

Bed bug extermination+ Punctuality+ Quality+ Professionalism
cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Unfortunately weekend out of town went bad. Discovered bites the first morning, and more after second day at cabin. Freaked out when doctor advised they were bed bug bites. Called Bed Bug Assassins immediately. They came out next day and found a few in one bedroom. Three days later, house was treated and no sign of…

Bed bug extermination+ Professionalism
Roberta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough & curteous, thank you!

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Christie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super fast, efficient, and discreet. Very easy to work with, kept us informed of the process and took care of the issue in 1 visit.

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and quality work. They everything they said they would and more. Highly recommend

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
AngelaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was really good

Bed bug extermination
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Turns out that we had a case of bedbugs. Not sure where they come from, but we had them. Tried all the home remedies and spraying that was available to us. None really helped. I had been doing research on bug removal and had seen that heat was the best option for them. I contacted them and set an appointment for…

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
dakota8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Doug is a great guy. He made sure my problem was taken care of, and didn't hesitate to talk to me when I had questions. Very professional and nice. I recommend this company.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Miles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Doug was good at answering questions and the payment plans are manageable.

Bed bug extermination+ Quality+ Professionalism
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They got rid of the pests. Very difficult to prepare the home however it's worth it.

Bed bug extermination
Clarissa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dogulas is amazing !! He is super helpful & he is thorough about everything. He also was super helpful with the tv stand that accidentally broke. 10/10 recommended them & Dogulas couldn’t get any better then them.

Bed bug exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Alison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We absolutely loved using IBBA. They were fast, responsive, professional and Doug was able to resolve our pest issue within 1 heat treatment. Hopefully we won’t have another pest issue but if we ever do we know who we’re calling!

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He was very nice guy. Very theral. Very good work. Thank you so much.

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Was on time and did a thorough job checking the house and helped considerably with getting rid of problem would recommend them to anyone

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Queen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Really great service and super nice

Bed bug extermination+ Professionalism
Alexia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Doug is Very kind

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Nevaeh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were really helpful and I'm really thankful for their service.

Bed bug extermination+ Punctuality+ Quality+ Professionalism
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Finally, an effective solution for bedbugs! We have made several attempts to get rid of this problem with traditional exterminators, to no avail. This worked fantastically. Technicians were friendly, efficient, and on time. I would recommend this company to anyone.

Bed bug extermination+ Value
Nicolette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Instant bed bug assassins did an excellent job at getting rid of bed bugs. We had a huge infestation in our home after the technician came and did a heat treatment and follow up we never saw wa single bed bug.

Bed bug extermination+ Professionalism
D'Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The one day treatment was worth every penny. It’s been 3 months since the treatment and we have not seen another bug. Everyone was friendly and cooperative. I highly recommend the heat treatment.

Bed bug extermination+ Quality
Erik3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After fighting with this bed big problem using everything spray and smoke bomb imaginable we thought that there was no way to get rid of the bugs. It was a battle we could not win. We called IBBA to see if they could come out and inspect our infestation. After the Heat treatment we have seen absolutely NO bedbugs.…

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
KacieLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Customer service was amazing! Very professional and on time! Would recommend to anyone! Thank you for getting my home back! My family will be able to get our sleep back!

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Micheal is always on time and very professional, I always recommend you guys

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great work! Professional and efficient! They heat treated my house with no delay. Came back a week later and sprayed the inside for good measure! It's a quick process and once it's over they guarantee no bed bugs!

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
grace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

can’t brag about IBBA enough they for shoure go above and beyond.. super nice.listen to what you have to say very well.know what they are talking about.and get the job done .. wish i knew about these awesome fellows sooner.. like to say thank you to the ladies in the office because they are woderful as well! antd a…

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Vera11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They do a great job. I have them come every three months and haven’t had any problems.

Bed bug extermination
April6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I cannot say enough about how great IBBA has been to work with! Lydia at the office is so professional and pleasant. She worked with us to schedule our appointments as soon as possible (Next day even!). Our techs have been great to work with- especially Michael who did our post-heat treatment spray and steam after…

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Hollie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional and friendly! They were prompt and did exactly what they promise they do! Very much appreciated in a not so great situation. Appreciate you all!

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
AmieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Michael is so professional and experienced. There wasn't a question he couldn't answer for me. He was polite and informative. I was frantic about having bed bugs in my home. He preformed a thorough inspection throughout and recommended I have Bella come and check it out. Bella is a train professional on sniffing out…

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Crystal11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Doug was our technician, and he was wonderful. Always on time, very courteous and kind, made me feel at ease and we have had zero issues since his visit. 10-10 recommend this business. You can find services for a little cheaper , but with out a guarantee. I highly suggest spending the money and getting peace of mind…

Bed bug exterminationGeneral pest inspection
Curtis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Art and micheal were awesome. Very responsive, punctual, and really nice.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Fast and efficient. Very knowledgeable and provides top notch services!!

Bed bug extermination+ Quality
Eireion3 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Krista3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Professionalism
Rafael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Professionalism
Kevin4 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Professionalism
Ken8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Bernard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Brittany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Bed bug extermination+ Quality+ Professionalism
Davin5 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Punctuality+ Professionalism
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Naomi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Saniyah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sharie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Cher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
BonitaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Andrea5 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Billy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
SavannaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Punctuality+ Quality+ Professionalism
Angelea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Teddy6 years ago★★★★★

Rating only, no written review.

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Professionalism
John6 years ago★★★★★

Rating only, no written review.

Bed bug exterminationCockroach extermination+ Responsiveness
Haley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bed bug extermination58$214–$426
General pest inspection15$68–$126
Cockroach extermination2$93–$282

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