Experts Reviews · Company report
Instant Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Instant Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 375 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Instant Plumbing and Rooter is better than 98% of drain cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Instant Plumbing and Rooter is better than 97% of drain cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Instant Plumbing and Rooter is better than 94% of drain cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Instant Plumbing and Rooter for 8 kinds of job.

Instant Plumbing and Rooter for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$585
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Faucet repair”

Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great attention to detail and consistently on time.

Faucet repairFaucet installationGarbage disposal repair
tami10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very knowledgeable, fast and friendly service. Will definitely use them again!

Paid $700–800Reasonable priceFaucet repairWater heater repair
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Knowledgeable, honest and friendly service!

Paid $800–900Reasonable priceFaucet repairOutdoor plumbing system repairFaucet installation
Rachael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

William and Ethan were wonderful!!

Paid $1,000+Reasonable priceWater heater installationGarbage disposal installationPlumbing pipe repair
MICHAELLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Incredibly friendly and very professional. Willing to explain everything they were doing and layman's terms which was very important to me.

Faucet repairOutdoor plumbing system repairService not listed
JaredLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I noticed a leak coming from our kitchen faucet in the morning. I called Instant Plumbing within the hour. They scheduled me for a next day appt. Thankfully, I got a call a couple hours later saying that they could come out that day. Patrick came by and checked out the leak and to diagnose where it was coming…

Faucet repair+ Responsiveness+ Punctuality+ Quality
Alan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and efficient response to water leak flowing from beneath our sink.

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
JeffLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was out of town and they took care of my problem with a rental property, the day I called. Thank you!

Faucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Great experience. Very professional team. AAA plus plus plus. Thanks!!!

Plumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Instant Plumbing has completed many jobs for me on both of my houses, my parents house and my brothers house. I highly recommend them for any of your plumbing needs. Scheduling is easy, prices are fair and the work is always done right. They have done everything from complex jobs to the most simple leaky sink. I…

Plumbing leak detectionShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used these guys multiple times. They are great. On time, professional, and incredibly knowledgeable. They came out in a few hours notice to help find out if my swamp cooler water line was still hooked up. They came in jumped in the attic, figured out it had been disconnected and didn't charge me for their time.…

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Hilary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend!

Toilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Maggie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Instant Plumbing for years and I’m always grateful for their work ethic and rapid response. They are ALWAYS ABUNDANTLY HELPFUL. They’ve even helped by locating other companies when I didn’t know where to turn, example: appliance repairs. Instant plumbing is professional, exceptional, honest with deep…

Plumbing leak detectionFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Jeffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I needed to replace a wash machine we've had for over 25 years and the hoses were rusted to the faucets. I contacted Instant Plumbing and they were able to stop by very quickly, same day. He sized up the situation, quickly ran to their warehouse to get needed parts, cut out the old gate valve faucets, and installed…

Faucet repair+ Responsiveness+ Punctuality+ Quality
AndyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called on Instant Plumbing and Rooter to do some work for me, and I wasn't disappointed. This family-run business treats their customers like family. They are PROFESSIONAL, HONEST, and did a great job for me. The price was great, too. They fixed our water softener system and did the plumbing for the new…

Faucet installationShower installationFaucet repair+ Responsiveness+ Punctuality+ Quality
ArthurLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

William is the finest plumber I have ever used. He is talented, honest, quite personable, accommodating and his services are fairly priced. It is without hesitation that I can wholeheartedly recommend him for any plumbing job.

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Quality
Vincent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Reasonable, punctual, and professional. Thanks, Instant Plumbing

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet repairService not listed+ Professionalism
Grady2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet repairWater heater repairDrain cleaning+ Punctuality+ Quality+ Professionalism
Mark11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet repairToilet repair+ Responsiveness+ Punctuality+ Quality
SMV3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Garbage disposal installationToilet installationFaucet repair+ Professionalism
Adam4 years ago★★★★★

Rating only, no written review.

Toilet installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Dave15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet repair+ Responsiveness+ Punctuality+ Quality
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Faucet repairShower repairDrain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$600+19% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 10%Reasonable 77%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair38$353–$1.4k
Drain cleaning29$248–$593
Plumbing leak repair28$248–$793
Faucet installation24$340–$867
Faucet repair24$228–$585
Water heater installation23$1.2k–$2.5k
Shower repair18$209–$613
Outdoor plumbing system repair18$366–$1.6k

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