Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREInstant Plumbing and Rooter
Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 375 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Instant Plumbing and Rooter is better than 98% of drain cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Instant Plumbing and Rooter is better than 97% of drain cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Instant Plumbing and Rooter is better than 94% of drain cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Reviews for your job
Customers hired Instant Plumbing and Rooter for 8 kinds of job.
Instant Plumbing and Rooter for garbage disposal installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 8 Google reviews tagged “Garbage disposal installation”
Rachael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
William and Ethan were wonderful!!
Paid $1,000+Reasonable priceWater heater installationGarbage disposal installationPlumbing pipe repair
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Have used these guys multiple times. They are great. On time, professional, and incredibly knowledgeable. They came out in a few hours notice to help find out if my swamp cooler water line was still hooked up. They came in jumped in the attic, figured out it had been disconnected and didn't charge me for their time.…
Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Angel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Techs were on time, very pleasant, informative and replaced extra parts that had issues or were not needed for better efficiency.
Plumbing leak detectionGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Kay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Remodel of tub/shower into a wet room installation. Then we did a mini remodel in the guest bathroom requiring faucet and tub fixtures installation. Then a faucet and garbage disposal replacement in the kitchen. William was professional, knowledgeable and friendly did an exceptional job. Always on time and job…
Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality
Vincent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Reasonable, punctual, and professional. Thanks, Instant Plumbing
Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Paid $600–700Reasonable priceGarbage disposal installation
SMV3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Rating only, no written review.
Garbage disposal installationToilet installationFaucet repair+ Professionalism
Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Plumbing leak detectionGarbage disposal installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Price
$600+19% vs typical drain cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 10%Reasonable 77%Overpriced 3%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 38 | $353–$1.4k |
| Drain cleaning | 29 | $248–$593 |
| Plumbing leak repair | 28 | $248–$793 |
| Faucet installation | 24 | $340–$867 |
| Faucet repair | 24 | $228–$585 |
| Water heater installation | 23 | $1.2k–$2.5k |
| Shower repair | 18 | $209–$613 |
| Outdoor plumbing system repair | 18 | $366–$1.6k |
