Experts Reviews · Company report
Instant Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Instant Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 375 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Instant Plumbing and Rooter is better than 98% of drain cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Instant Plumbing and Rooter is better than 97% of drain cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Instant Plumbing and Rooter is better than 94% of drain cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Instant Plumbing and Rooter for 8 kinds of job.

Instant Plumbing and Rooter for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Plumbing pipe repair”

Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Very prompt and professional service

Paid $400–600Reasonable pricePlumbing pipe repair
TinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The guys were amazing. I had other issues and they took care of everything right away and I felt their pricing was fair. Thank you!

Paid $1,000+Reasonable priceToilet repairPlumbing pipe repair
JamesLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were great, found the problem and got right too it. Fixed the leaks.

Reasonable pricePlumbing pipe repairPlumbing leak repair
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Started the morning out with a broken water line in the bathroom behind the toilet. Had to immediately shut the water off to the entire house to stop the flooding before it caused a large amount of damage. Needed a plumber right away so we could restore service to the rest of the house. Called Instant plumbing and…

Not surePlumbing pipe repair
Rachael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

William and Ethan were wonderful!!

Paid $1,000+Reasonable priceWater heater installationGarbage disposal installationPlumbing pipe repair
Z1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Will use Instant Plumbing again and they came quickly to fix a leak in my pipe. They were friendly and very knowledgeable double checking everything before leaving.

Plumbing pipe repair
Jerry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

CJ is a consummate professional!

Plumbing pipe repairSump pump repair+ Responsiveness+ Professionalism
Rita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very friendly and went above and professional. I would recommend them to everyone.

Plumbing leak detectionPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We had some serious plumbing issues to fix and went with Instant Plumbing because they do work for AZ Small Dog Rescue pro bono which tells me everything I need to know about Instant Plumbing and Rooter.

Plumbing leak repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Gary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were instant, indeed. Were able to come w/in hours of the call. Fixed us up and it is working fine now. Explained everything, checked water pressure, etc.

Plumbing leak repairPlumbing pipe repair
Darryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Second time we have used this company. Both times they do a great job, highly professional and competitive pricing. Jessie as our plumber was great!

Plumbing pipe repair
JeffLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was out of town and they took care of my problem with a rental property, the day I called. Thank you!

Faucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service!!

Plumbing leak repairPlumbing pipe repair
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called due to a hole in the pipe leading in to the house which was producing mini geyser. Jesse and Brandon were here within 30 minutes and got me up and running. I have used Instant Plumbing numerous times and have also referred them to family members. They are a family owned company and excellent to do business with.

Outdoor plumbing system repairPlumbing pipe repair
Power7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great bunch of folks. Arrived early and work completed very effectively. Clean up was like they never were here. Highly recommended. 5 stars !!!

Plumbing pipe repair+ Professionalism
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used these guys multiple times. They are great. On time, professional, and incredibly knowledgeable. They came out in a few hours notice to help find out if my swamp cooler water line was still hooked up. They came in jumped in the attic, figured out it had been disconnected and didn't charge me for their time.…

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Patti8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Instant Plumbing for a leak we had in our living room suspecting it was coming from our Master Bath upstairs. They were able to come that same day and early enough for us to still make a previous engagement we had. They arrived, determined the problem and had it fixed in no time. We are so appreciative of…

Plumbing leak detectionPlumbing pipe repair
Annette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So happy with this company and the service they provided! I would definitely recommend Instant Plumbing for all your plumbing needs. I had 2 slab leaks in need of repair. They were honest, reliable and professional. They took the time to explain everything and presented opinions, which I really appreciated. Thank…

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Enrique3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very efficient and quick, great customer service

Plumbing pipe repair
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been having hammering in our pipes and after speaking with William and his team they were ready to take on the job! They have been amazing to work with and have been super determined to find the problem and where the hammering is coming from. They work hard, are on time and they have always cleaned up after…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company was amazing, lightening response to my leak issue. Arrived on time and explained everything they needed to do before hand. Super kind and cleaned up afterwards. They truly went above and beyond!

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Kj10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Plumber was here on time. Fixed what needed to be fixed. Very courteous and professional. Will use in the future

Plumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Maggie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Instant Plumbing for years and I’m always grateful for their work ethic and rapid response. They are ALWAYS ABUNDANTLY HELPFUL. They’ve even helped by locating other companies when I didn’t know where to turn, example: appliance repairs. Instant plumbing is professional, exceptional, honest with deep…

Plumbing leak detectionFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
JenniferLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Slab leak. Family of 9 no water x4wks. 3 other plumbing companies promised the world & no showed. Leak detection company located wrong pipe..This company is top notch! Showed up for bid within hours of calling Wed & work completed 48hrs later. Panicked that night (Fri night) thinking something was wrong as we lost…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
TEF5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job! Patrick was professional and clean. Left my laundry room in better condition than when he arrived :) And didn't take as ling as estimated. Win win.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
AndyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called on Instant Plumbing and Rooter to do some work for me, and I wasn't disappointed. This family-run business treats their customers like family. They are PROFESSIONAL, HONEST, and did a great job for me. The price was great, too. They fixed our water softener system and did the plumbing for the new…

Faucet installationShower installationFaucet repair+ Responsiveness+ Punctuality+ Quality
sandraLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We called Instant Plumbing and rooter when on a Friday before we were headed out of town, we noticed our solar water heater was leaking and water was seeping out. Within a few hours of calling Instant plumbing and rooter they were at my house providing me options to replace my 6 year old Solar water heater. We chose…

Customer photo from sandra's review
Faucet installationWater heater installationPlumbing pipe repair+ Professionalism
ArthurLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

William is the finest plumber I have ever used. He is talented, honest, quite personable, accommodating and his services are fairly priced. It is without hesitation that I can wholeheartedly recommend him for any plumbing job.

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Quality
DavidLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Fantastic, timely, excellent work, real professionals. I'd hire Instant Plumbing again in a heartbeat!

Plumbing pipe repair
DerekLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The tech that came out to help was Angel. He was very polite and professional. I have a manufactured home which makes finding people to work on my home difficult (due to having to go under the crawl space to work) but Angel made me feel very comfortable. He was willing to do the work under the house like it was it…

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
RLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have used Instant Plumbing several times between our primary residence and our rental property. We met them through our General Contractor during a major remodel project. Since then, they continue to be our go-to plumber for all our various issues. Tonight - we had an emergency backup that was flooding our new…

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Quality+ Professionalism
William7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable pricePlumbing pipe repair
sondra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Garbage disposal repairPlumbing pipe repair+ Professionalism
Adam4 years ago★★★★★

Rating only, no written review.

Toilet installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
MIKELocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing pipe repair+ Quality
PIKASSOLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality

Price

$600+19% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 10%Reasonable 77%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair38$353–$1.4k
Drain cleaning29$248–$593
Plumbing leak repair28$248–$793
Faucet installation24$340–$867
Faucet repair24$228–$585
Water heater installation23$1.2k–$2.5k
Shower repair18$209–$613
Outdoor plumbing system repair18$366–$1.6k

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