Experts Reviews · Company report
Instant Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Instant Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 375 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Instant Plumbing and Rooter is better than 98% of drain cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Instant Plumbing and Rooter is better than 97% of drain cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Instant Plumbing and Rooter is better than 94% of drain cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Instant Plumbing and Rooter for 8 kinds of job.

Instant Plumbing and Rooter for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$613
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Shower repair”

julia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Plumber was great. I thought price was a little high for to me purchasing parts and having removed the cartridge but EXTREMELY happy you got out so quickly which in end was worth it. Thank you for everything

Paid $200–400Reasonable priceShower repair
Brooke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon arrived on time and went above and beyond to get my shower valve replaced in a timely manner. He is the ultimate professional and I highly recommend him and Instant Plumbing! Thank you so much!

Paid $1,000+Reasonable priceShower repair
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Knowledgeable, honest and friendly service!

Paid $800–900Reasonable priceFaucet repairOutdoor plumbing system repairFaucet installation
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

William is efficient and speedy. He is also kind and polite.He fixes where possible and replacement is a last resort.

Faucet installationWater heater installationShower repair+ Responsiveness+ Punctuality+ Quality
Sally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Rep. was curtious, thorough, and helpful.

Sewer repairShower repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Instant Plumbing has completed many jobs for me on both of my houses, my parents house and my brothers house. I highly recommend them for any of your plumbing needs. Scheduling is easy, prices are fair and the work is always done right. They have done everything from complex jobs to the most simple leaky sink. I…

Plumbing leak detectionShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used these guys multiple times. They are great. On time, professional, and incredibly knowledgeable. They came out in a few hours notice to help find out if my swamp cooler water line was still hooked up. They came in jumped in the attic, figured out it had been disconnected and didn't charge me for their time.…

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse was super professional and took the time to explain what needs to be done. He also took time to explain upgrades that I want when I remodel both bathrooms. I will be using him for that as well.

Shower repair+ Responsiveness+ Punctuality+ Quality
Maggie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Instant Plumbing for years and I’m always grateful for their work ethic and rapid response. They are ALWAYS ABUNDANTLY HELPFUL. They’ve even helped by locating other companies when I didn’t know where to turn, example: appliance repairs. Instant plumbing is professional, exceptional, honest with deep…

Plumbing leak detectionFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
AndyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called on Instant Plumbing and Rooter to do some work for me, and I wasn't disappointed. This family-run business treats their customers like family. They are PROFESSIONAL, HONEST, and did a great job for me. The price was great, too. They fixed our water softener system and did the plumbing for the new…

Faucet installationShower installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Priscilla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I sent a message to this company through Facebook Chat. As soon as they opened I was contacted to inquire on my issue. They came on a SATURDAY within 1.5 hours from speaking. He did the Job and voila it was done. I was extremely pleased

Shower repair+ Responsiveness+ Punctuality+ Quality
ArthurLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

William is the finest plumber I have ever used. He is talented, honest, quite personable, accommodating and his services are fairly priced. It is without hesitation that I can wholeheartedly recommend him for any plumbing job.

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Quality
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On-time (early accepted). The team fixed multiple issues in on visit quickly and efficiently. They had all of the required parts available on the truck. Would absolutely rehire ad recommend.

Faucet installationShower repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Adam4 years ago★★★★★

Rating only, no written review.

Toilet installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
MIKELocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Kristi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Shower repair+ Responsiveness+ Punctuality+ Quality
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Faucet repairShower repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
PIKASSOLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality

Price

$600+19% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 10%Reasonable 77%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair38$353–$1.4k
Drain cleaning29$248–$593
Plumbing leak repair28$248–$793
Faucet installation24$340–$867
Faucet repair24$228–$585
Water heater installation23$1.2k–$2.5k
Shower repair18$209–$613
Outdoor plumbing system repair18$366–$1.6k

Compare with