Experts Reviews · Company report
Instant Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Instant Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 375 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Instant Plumbing and Rooter is better than 98% of drain cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Instant Plumbing and Rooter is better than 97% of drain cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Instant Plumbing and Rooter is better than 94% of drain cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Instant Plumbing and Rooter is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Instant Plumbing and Rooter for 8 kinds of job.

Instant Plumbing and Rooter for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$239–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Toilet repair”

TinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The guys were amazing. I had other issues and they took care of everything right away and I felt their pricing was fair. Thank you!

Paid $1,000+Reasonable priceToilet repairPlumbing pipe repair
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They did an incredible job, explained the possibilities, options of removing the mass of trees roots, did the work in a timely professional manner and even left the area clean as when they arrived

Paid $500–600Reasonable priceToilet repair
MattLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional and prompt service. Technician Brandon was very clear about the scope of work and costs. His craftsmanship is excellent and he left the area clean! He explained proper maintenance for longevity of the toilet. I highly recommend Instant Plumbing!

Reasonable priceToilet repair
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

William was our service tech. Timely, very polite, represented your company well. Pricing seems high so I indicated on survey “not certain” of reasonableness. I’ll check with another source for comparison.

Paid $500–600Not sureToilet repair
Melodee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I booked an appointment this morning for Friday, they had an opening today, let me know and the fixed our toilet flange right away, great service, excellent price!!

Toilet repair+ Responsiveness+ Punctuality+ Quality
MarcusLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service!!

Water heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
Megan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, knowledgable and professional! Was able to fit us in a day earlier than originally scheduled. Much appreciated!

Toilet repair+ Responsiveness+ Punctuality+ Quality
JudyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service great guys

Faucet installationShower installationToilet repair
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and very responsive communication & updates! We are extremely happy with their work!

Toilet repair+ Responsiveness+ Punctuality+ Quality
HeatherLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

professional, friendly would definitely recommend. Have hired them multiple times...never disappointed!!

Toilet repair+ Responsiveness+ Punctuality+ Quality
Maggie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Instant Plumbing for years and I’m always grateful for their work ethic and rapid response. They are ALWAYS ABUNDANTLY HELPFUL. They’ve even helped by locating other companies when I didn’t know where to turn, example: appliance repairs. Instant plumbing is professional, exceptional, honest with deep…

Plumbing leak detectionFaucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
KC5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Were extremely responsive and highly professional.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Vincent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Reasonable, punctual, and professional. Thanks, Instant Plumbing

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Instant Plumbing is the ONLY plumber you will ever need. We had an emergency earlier this summer. The plumber that the home warranty company sent out said our sewer line had collapsed and said it would cost THOUSANDS of dollars to repair. Friends referred me to Instant Plumber for a second opinion. William (the…

Toilet repair+ Responsiveness+ Punctuality+ Quality
DelvinaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Mark11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet repairToilet repair+ Responsiveness+ Punctuality+ Quality
PIKASSOLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality

Price

$600+19% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 10%Reasonable 77%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair38$353–$1.4k
Drain cleaning29$248–$593
Plumbing leak repair28$248–$793
Faucet installation24$340–$867
Faucet repair24$228–$585
Water heater installation23$1.2k–$2.5k
Shower repair18$209–$613
Outdoor plumbing system repair18$366–$1.6k

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